User Manual
Page 4
... Statement 3 Chapter 1: Getting Started 7 Overview of the Cisco SPA 525G/525G2 IP Phone 8 Caring for Your Phone 9 Understanding Your Phone's Lines and Buttons 10 Phone Components 10 Softkey Buttons 12 Using the Keypad and Buttons ...IP Phone 20 Switching Between the Handset/Headset/Speakerphone During a Call 21 Chapter 2: Installing Your Phone 22 Before You Begin 23 Connecting the Handset 23 (Optional) Attaching the Desk Stand 25 (Optional) Mounting the Phone to the Wall 26 Connecting Your Phone's Power 28 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide...
... Statement 3 Chapter 1: Getting Started 7 Overview of the Cisco SPA 525G/525G2 IP Phone 8 Caring for Your Phone 9 Understanding Your Phone's Lines and Buttons 10 Phone Components 10 Softkey Buttons 12 Using the Keypad and Buttons ...IP Phone 20 Switching Between the Handset/Headset/Speakerphone During a Call 21 Chapter 2: Installing Your Phone 22 Before You Begin 23 Connecting the Handset 23 (Optional) Attaching the Desk Stand 25 (Optional) Mounting the Phone to the Wall 26 Connecting Your Phone's Power 28 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide...
User Manual
Page 5
... Security Type 30 Using Wi-Fi Protected Setup with the Cisco SPA 525G/525G2 33 Manually Adding a Wireless Profile on the Cisco SPA 525G/525G2 34 Uploading Security Certificates to the Phone 36 Verifying Phone Startup 37 Upgrading Your Phone's Firmware 37 Chapter 3: Using Basic Phone Functions 39 Placing or Answering a Call 40 Using Dial Assistance... Viewing and Returning Missed Calls 43 Returning a Missed Call 43 Viewing a List of Missed Calls 43 Turning the Missed Calls Shortcut On and Off 44 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 2
... Security Type 30 Using Wi-Fi Protected Setup with the Cisco SPA 525G/525G2 33 Manually Adding a Wireless Profile on the Cisco SPA 525G/525G2 34 Uploading Security Certificates to the Phone 36 Verifying Phone Startup 37 Upgrading Your Phone's Firmware 37 Chapter 3: Using Basic Phone Functions 39 Placing or Answering a Call 40 Using Dial Assistance... Viewing and Returning Missed Calls 43 Returning a Missed Call 43 Viewing a List of Missed Calls 43 Turning the Missed Calls Shortcut On and Off 44 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 2
User Manual
Page 6
... Forwarding Calls 44 Forwarding Calls to a Single Number 45 Forwarding Calls When Your Phone is Busy 45 Forwarding Calls When You Don't Answer the Phone 46 Delaying Call Forwarding When You Don't Answer the Phone 46 Stopping Call Forwarding 46 Setting Do Not Disturb 46 Configuring Call Waiting 47 Picking... an Entry from the Call History Lists 56 Saving a Call History List Number to Your Directory 56 Setting or Changing a Phone Password 56 Logging In and Logging Out of Your Phone 57 Accessing Voicemail 58 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 3
... Forwarding Calls 44 Forwarding Calls to a Single Number 45 Forwarding Calls When Your Phone is Busy 45 Forwarding Calls When You Don't Answer the Phone 46 Delaying Call Forwarding When You Don't Answer the Phone 46 Stopping Call Forwarding 46 Setting Do Not Disturb 46 Configuring Call Waiting 47 Picking... an Entry from the Call History Lists 56 Saving a Call History List Number to Your Directory 56 Setting or Changing a Phone Password 56 Logging In and Logging Out of Your Phone 57 Accessing Voicemail 58 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 3
User Manual
Page 7
... Your Mobile Phone Using Your Cisco SPA 525G2 78 Playing MP3 Files on Your Phone 78 Creating the Playlist 78 Playing Songs 79 Changing the Left and Right Channel for Stereo Headsets 80 Using the Paging Feature 81 Paging Another Phone 81 Paging a Group of Phones 81 Configuring Auto Answer 81 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 4
... Your Mobile Phone Using Your Cisco SPA 525G2 78 Playing MP3 Files on Your Phone 78 Creating the Playlist 78 Playing Songs 79 Changing the Left and Right Channel for Stereo Headsets 80 Using the Paging Feature 81 Paging Another Phone 81 Paging a Group of Phones 81 Configuring Auto Answer 81 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 4
User Manual
Page 8
... Using Ring Tones Accessing Weather and News on Your Phone Accessing Weather Information Accessing News Configuring Date and Time Parameters on Your Phone Using Star Codes Restarting Your Phone Viewing Phone, Network, and Call Information Viewing Phone Information Viewing Network Information Viewing Phone Line and Extension Information Viewing Peripheral Status Viewing the Wireless Connection Status Advanced... 83 84 85 85 86 87 88 90 90 90 91 91 92 92 93 94 95 95 96 97 98 98 99 99 100 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 5
... Using Ring Tones Accessing Weather and News on Your Phone Accessing Weather Information Accessing News Configuring Date and Time Parameters on Your Phone Using Star Codes Restarting Your Phone Viewing Phone, Network, and Call Information Viewing Phone Information Viewing Network Information Viewing Phone Line and Extension Information Viewing Peripheral Status Viewing the Wireless Connection Status Advanced... 83 84 85 85 86 87 88 90 90 90 91 91 92 92 93 94 95 95 96 97 98 98 99 99 100 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 5
User Manual
Page 9
Contents Configuring Wi-Fi Configuring Bluetooth Bluetooth Mode Bluetooth Profiles Upgrading Firmware Chapter 6: Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP Phone Connecting a Single Cisco SPA 500S Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500S Appendix A: Where to Go From Here 100 101 101 102 102 103 104 105 109 110 111 112 113 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 6
Contents Configuring Wi-Fi Configuring Bluetooth Bluetooth Mode Bluetooth Profiles Upgrading Firmware Chapter 6: Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP Phone Connecting a Single Cisco SPA 500S Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500S Appendix A: Where to Go From Here 100 101 101 102 102 103 104 105 109 110 111 112 113 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 6
User Manual
Page 10
... the following sections: • Overview of the Cisco SPA 525G/525G2 IP Phone, page 8 • Understanding Your Phone's Lines and Buttons, page 10 • Using the Keypad and Buttons with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 7 This document describes using .
... the following sections: • Overview of the Cisco SPA 525G/525G2 IP Phone, page 8 • Understanding Your Phone's Lines and Buttons, page 10 • Using the Keypad and Buttons with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 7 This document describes using .
User Manual
Page 11
... mail. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 8 Calls can be connected to the network through its Ethernet connection or the built-in Wireless-G connection. Getting Started Overview of the Cisco SPA 525G/525G2 IP Phone 1 Overview of the Cisco SPA 525G/525G2 IP Phone The Cisco SPA 525G/525G2 IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide...
... mail. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 8 Calls can be connected to the network through its Ethernet connection or the built-in Wireless-G connection. Getting Started Overview of the Cisco SPA 525G/525G2 IP Phone 1 Overview of the Cisco SPA 525G/525G2 IP Phone The Cisco SPA 525G/525G2 IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide...
User Manual
Page 12
Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 9 Do not spray or pour cleaning solution directly onto the hardware unit. To clean the equipment, use in charging a device such as a mobile phone (Cisco SPA 525G2 model only) • AUX port (to attach a Cisco SPA 500S attendant ...2.5mm stereo earphone jack for headset • Wireless-G client support • Kensington security slot support Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to excessive heat, sun, cold or water. It provides the following ...
Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 9 Do not spray or pour cleaning solution directly onto the hardware unit. To clean the equipment, use in charging a device such as a mobile phone (Cisco SPA 525G2 model only) • AUX port (to attach a Cisco SPA 500S attendant ...2.5mm stereo earphone jack for headset • Wireless-G client support • Kensington security slot support Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to excessive heat, sun, cold or water. It provides the following ...
User Manual
Page 13
Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 10 Getting Started Understanding Your Phone's Lines and Buttons 1 Understanding Your Phone's Lines and Buttons Use the following graphic and table to answer or place calls. 2 Speaker Speaker for phone. 3 Message Waiting Indicator When lit: • Red-You have a new voice mail message. • Flashing Red-You have an...
Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 10 Getting Started Understanding Your Phone's Lines and Buttons 1 Understanding Your Phone's Lines and Buttons Use the following graphic and table to answer or place calls. 2 Speaker Speaker for phone. 3 Message Waiting Indicator When lit: • Red-You have a new voice mail message. • Flashing Red-You have an...
User Manual
Page 14
...button to select the option or menu that the phone has no network connectivity. A flashing red mute button indicates that is muted, the button glows red. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 11 When the phone is highlighted on the LCD screen. 9 Messages ...button Press to access voice mail (must be used). • Flashing Orange: The phone is not connected to the network. 6 ...
...button to select the option or menu that the phone has no network connectivity. A flashing red mute button indicates that is muted, the button glows red. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 11 When the phone is highlighted on the LCD screen. 9 Messages ...button Press to access voice mail (must be used). • Flashing Orange: The phone is not connected to the network. 6 ...
User Manual
Page 15
... turn the headset on or off. Answer Answers an incoming call on a shared extension. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 12 When the speaker is off . For example, your phone administrator may also provide custom softkey buttons on your phone, and you to play). Alpha Press to a company number, or that access a specialized...
... turn the headset on or off. Answer Answers an incoming call on a shared extension. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 12 When the speaker is off . For example, your phone administrator may also provide custom softkey buttons on your phone, and you to play). Alpha Press to a company number, or that access a specialized...
User Manual
Page 16
... call . See "Using Your Personal Address Book," on page 50. Forward Forwards calls coming to your personal address book. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 13 Clear Deletes an entire text/number field. Conf Initiates a conference call by dialing the number that you .... delChar Deletes the last number or letter. See "Picking Up a Call," on the phone together. Clr Fwd Clears Call Forward. DND ...
... call . See "Using Your Personal Address Book," on page 50. Forward Forwards calls coming to your personal address book. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 13 Clear Deletes an entire text/number field. Conf Initiates a conference call by dialing the number that you .... delChar Deletes the last number or letter. See "Picking Up a Call," on the phone together. Clr Fwd Clears Call Forward. DND ...
User Manual
Page 17
... Play Plays a selected item such as weather). See "Redialing," on page 65. Save Saves your Bluetoothenabled mobile phone. See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 48. Next Moves to a previous item in a list (for example, a song in the MP3.... Redial Brings up (answer) a call at another extension. The call that is ringing at a designated "park" number. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 14 Resume Resumes a call is on an active shared line. Previous Moves to the next item in a list ...
... Play Plays a selected item such as weather). See "Redialing," on page 65. Save Saves your Bluetoothenabled mobile phone. See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 48. Next Moves to a previous item in a list (for example, a song in the MP3.... Redial Brings up (answer) a call at another extension. The call that is ringing at a designated "park" number. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 14 Resume Resumes a call is on an active shared line. Previous Moves to the next item in a list ...
User Manual
Page 18
... Select Selects the highlighted item on page 42. Transfer Performs a call . Unpark Connects to choose the highlighted item. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 15 See "Transferring Calls," on the LCD screen. XferLX Transfers existing active calls on the software release. ...NOTE Menus and options can change depending on the phone. Using the Navigation Button Use the navigation button to ...
... Select Selects the highlighted item on page 42. Transfer Performs a call . Unpark Connects to choose the highlighted item. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 15 See "Transferring Calls," on the LCD screen. XferLX Transfers existing active calls on the software release. ...NOTE Menus and options can change depending on the phone. Using the Navigation Button Use the navigation button to ...
User Manual
Page 19
... 6 five times rapidly and then pause (for y). press 2 and then pause (for A), press 7 three times rapidly (for r), then press 9 three times rapidly (for M); Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 16 Getting Started Entering Numbers and Text in Fields 1 Entering Numbers and Text in the following guidelines apply: • Use the keypad...
... 6 five times rapidly and then pause (for y). press 2 and then pause (for A), press 7 three times rapidly (for r), then press 9 three times rapidly (for M); Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 16 Getting Started Entering Numbers and Text in Fields 1 Entering Numbers and Text in the following guidelines apply: • Use the keypad...
User Manual
Page 20
... headsets from different manufacturers. For the latest supported models, contact your particular headset for connection. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 17 Additional information can be found at the manufacturer's websites: http://www.plantronics.com http://www.jabra.com Connecting the Headset Each brand and ...
... headsets from different manufacturers. For the latest supported models, contact your particular headset for connection. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 17 Additional information can be found at the manufacturer's websites: http://www.plantronics.com http://www.jabra.com Connecting the Headset Each brand and ...
User Manual
Page 21
To configure the phone to work with Bluetooth devices such as shown in the following graphic: Connecting Bluetooth Headsets Your phone is Bluetooth compatible and works with your headset, first enable Bluetooth: STEP 1 Press the Setup button. STEP 2 Select User Preferences. Getting Started Using Phone Hardware and Accessories 1 • For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as headsets. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 18 STEP 3 Select Bluetooth Configuration.
To configure the phone to work with Bluetooth devices such as shown in the following graphic: Connecting Bluetooth Headsets Your phone is Bluetooth compatible and works with your headset, first enable Bluetooth: STEP 1 Press the Setup button. STEP 2 Select User Preferences. Getting Started Using Phone Hardware and Accessories 1 • For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as headsets. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 18 STEP 3 Select Bluetooth Configuration.
User Manual
Page 22
...a Bluetooth headset, or operate with your Bluetooth-enabled mobile phone. (See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 65 for your mobile phone.) Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 19 After enabling Bluetooth, create a profile for... more information on using the Cisco SPA 525G2 with a Bluetooth headset only. STEP ...
...a Bluetooth headset, or operate with your Bluetooth-enabled mobile phone. (See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 65 for your mobile phone.) Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 19 After enabling Bluetooth, create a profile for... more information on using the Cisco SPA 525G2 with a Bluetooth headset only. STEP ...
User Manual
Page 23
... Select button to edit the profile. STEP 10 Scroll to Connect Automatically and press the Right Arrow key to turn to enter the profile screen. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 20 Ensure the headset is powered on the found devices, select your Bluetooth headset. See the...
... Select button to edit the profile. STEP 10 Scroll to Connect Automatically and press the Right Arrow key to turn to enter the profile screen. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 20 Ensure the headset is powered on the found devices, select your Bluetooth headset. See the...