User Manual
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... Connecting Your Phone to the Wireless Network 29 Determining Your Wireless Router Security Type 30 Using Wi-Fi Protected Setup with the Cisco SPA 525G/525G2 33 Manually Adding a Wireless Profile on the Cisco SPA 525G/525G2 34 Uploading Security Certificates to the Phone 36 Verifying Phone Startup 37 Upgrading Your Phone's Firmware 37 Chapter 3: Using Basic Phone Functions 39 Placing or Answering a Call 40 Using Dial Assistance 40 Adjusting Call Volume and Muting 41 Adjusting Call Volume 41 Using Mute...
... Connecting Your Phone to the Wireless Network 29 Determining Your Wireless Router Security Type 30 Using Wi-Fi Protected Setup with the Cisco SPA 525G/525G2 33 Manually Adding a Wireless Profile on the Cisco SPA 525G/525G2 34 Uploading Security Certificates to the Phone 36 Verifying Phone Startup 37 Upgrading Your Phone's Firmware 37 Chapter 3: Using Basic Phone Functions 39 Placing or Answering a Call 40 Using Dial Assistance 40 Adjusting Call Volume and Muting 41 Adjusting Call Volume 41 Using Mute...
User Manual
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...using the Wireless-G connection, a separate power adapter (PA-100) is a full-featured VoIP (Voice over Internet Protocol) phone that allows a computer to be made or received with a handset, headset or speaker. Unlike traditional phones, the Cisco SPA 525G/525G2 requires a separate power source. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 8 It provides traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. The Cisco SPA 525G/525G2 phone is connected to the network through the IP phone...
...using the Wireless-G connection, a separate power adapter (PA-100) is a full-featured VoIP (Voice over Internet Protocol) phone that allows a computer to be made or received with a handset, headset or speaker. Unlike traditional phones, the Cisco SPA 525G/525G2 requires a separate power source. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 8 It provides traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. The Cisco SPA 525G/525G2 phone is connected to the network through the IP phone...
User Manual
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... of the handset, headset, speaker (when the handset is off hook), or ringer (when the handset is shown. Getting Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 13 Volume button Press + to see additional softkeys. Barge Press to enter alphabetic characters in alphabetical order). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 12 Contact your phone, and you to play). Alpha Press to interrupt a call . Answer Answers an incoming call on , the button glows...
... of the handset, headset, speaker (when the handset is off hook), or ringer (when the handset is shown. Getting Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 13 Volume button Press + to see additional softkeys. Barge Press to enter alphabetic characters in alphabetical order). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 12 Contact your phone, and you to play). Alpha Press to interrupt a call . Answer Answers an incoming call on , the button glows...
User Manual
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... extension in a list such as the Missed Calls screen. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 13 Getting Started Understanding Your Phone's Lines and Buttons 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function BlindXfer Performs a blind call by dialing the number that called you. See "Viewing and Returning Missed Calls," on page 51. Clr Fwd Clears Call Forward. delChar Deletes the last number or letter. See "Setting Do Not Disturb," on page 50. End Call Disconnects a call . Directory Access your phone. prevents incoming calls...
... extension in a list such as the Missed Calls screen. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 13 Getting Started Understanding Your Phone's Lines and Buttons 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function BlindXfer Performs a blind call by dialing the number that called you. See "Viewing and Returning Missed Calls," on page 51. Clr Fwd Clears Call Forward. delChar Deletes the last number or letter. See "Setting Do Not Disturb," on page 50. End Call Disconnects a call . Directory Access your phone. prevents incoming calls...
User Manual
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See the "Upgrading Firmware" section on page 102. • Upgrade using the Cisco SPA 9000 Voice System Setup Wizard (if your PC and log in to the web interface to your phone is part of a Cisco SPA 9000 Voice System network). Installing Your Phone Upgrading Your Phone's Firmware 2 There are two ways to upgrade your phone's firmware: • Download the firmware to run the upgrade procedure. See the Cisco SPA 9000 Voice System Setup Wizard User Guide. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 38
See the "Upgrading Firmware" section on page 102. • Upgrade using the Cisco SPA 9000 Voice System Setup Wizard (if your PC and log in to the web interface to your phone is part of a Cisco SPA 9000 Voice System network). Installing Your Phone Upgrading Your Phone's Firmware 2 There are two ways to upgrade your phone's firmware: • Download the firmware to run the upgrade procedure. See the Cisco SPA 9000 Voice System Setup Wizard User Guide. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 38
User Manual
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...; Viewing and Returning Missed Calls, page 43 • Turning the Missed Calls Shortcut On and Off, page 44 • Forwarding Calls, page 44 • Setting Do Not Disturb, page 46 • Picking Up a Call, page 48 • Parking a Call, page 48 • Placing a Three-Way Conference Call, page 50 • Using the Phone Directories, page 50 • Using the Call History Lists, page 54 • Setting or Changing a Phone Password, page 56 • Accessing Voicemail, page 58 Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 39 3 Using Basic Phone Functions This chapter...
...; Viewing and Returning Missed Calls, page 43 • Turning the Missed Calls Shortcut On and Off, page 44 • Forwarding Calls, page 44 • Setting Do Not Disturb, page 46 • Picking Up a Call, page 48 • Parking a Call, page 48 • Placing a Three-Way Conference Call, page 50 • Using the Phone Directories, page 50 • Using the Call History Lists, page 54 • Setting or Changing a Phone Password, page 56 • Accessing Voicemail, page 58 Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 39 3 Using Basic Phone Functions This chapter...
User Manual
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... configured, callers hear a busy signal or message. STEP 2 Press the Save softkey. You can also set Do Not Disturb from ringing your PC using the IP Phone Web Interface; Using Basic Phone Functions Setting Do Not Disturb 3 Forwarding Calls When You Don't Answer the Phone STEP 1 In the Call Preferences screen, scroll to enter any access and area codes required. STEP 3 Press Save. If voice mail is no answer at your phone. for voice mail, or a number to which to prevent incoming calls from your phone...
... configured, callers hear a busy signal or message. STEP 2 Press the Save softkey. You can also set Do Not Disturb from ringing your PC using the IP Phone Web Interface; Using Basic Phone Functions Setting Do Not Disturb 3 Forwarding Calls When You Don't Answer the Phone STEP 1 In the Call Preferences screen, scroll to enter any access and area codes required. STEP 3 Press Save. If voice mail is no answer at your phone. for voice mail, or a number to which to prevent incoming calls from your phone...
User Manual
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... delete. STEP 2 Press Dial. Press the EditDial button to edit the call . Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 55 STEP 2 Scroll to view the list. Calling from the Call History Lists To dial a number from one of the last 60 answered calls. • Placed Calls-Shows all calls placed from a long distance number or an outside line, you may have to edit the call before dialing it. Using Basic Phone Functions Using the Call...
... delete. STEP 2 Press Dial. Press the EditDial button to edit the call . Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 55 STEP 2 Scroll to view the list. Calling from the Call History Lists To dial a number from one of the last 60 answered calls. • Placed Calls-Shows all calls placed from a long distance number or an outside line, you may have to edit the call before dialing it. Using Basic Phone Functions Using the Call...
Administration Guide
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... for the IP phone with the SPA962 and SPA525G. Getting Started Describes the first steps to remotely provision and upgrade the phones. Provisioning Basics Describes how to administering your Cisco SPA IP or Wireless-G phones, including upgrading firmware and accessing the web administration interface. SPA and Wireless IP Phone Field Reference Describes all fields for use with values and configuration information. Configuring Security, Quality, and Network Features Describes configuring security, quality, and network features such as tones, ring patterns, and...
... for the IP phone with the SPA962 and SPA525G. Getting Started Describes the first steps to remotely provision and upgrade the phones. Provisioning Basics Describes how to administering your Cisco SPA IP or Wireless-G phones, including upgrading firmware and accessing the web administration interface. SPA and Wireless IP Phone Field Reference Describes all fields for use with values and configuration information. Configuring Security, Quality, and Network Features Describes configuring security, quality, and network features such as tones, ring patterns, and...
Administration Guide
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...; Overview, page 15 • Network Configurations, page 17 • Prerequisites, page 20 • Upgrading Firmware, page 20 • Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. Cisco SPA and Wireless IP Phone Administration Guide 15 Calls can be made or received with a handset, a headset, or a speaker. 2 Getting Started Overview...
...; Overview, page 15 • Network Configurations, page 17 • Prerequisites, page 20 • Upgrading Firmware, page 20 • Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. Cisco SPA and Wireless IP Phone Administration Guide 15 Calls can be made or received with a handset, a headset, or a speaker. 2 Getting Started Overview...
Administration Guide
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... has 32 LEDs/buttons for dialing, call transfer, call pick up and call pickup, and shared line appearances. however, your service provider. Cisco SPA and Wireless IP Phone Administration Guide 17 Network Configurations The Cisco SPA and Wireless-G IP Phones support Session Initiation Protocol (SIP) or (SPA525G only) Smart Phone Control Protocol (SPCP). The SPA525G can provide global connectivity through any vendor's IP PBX system that supports SIP. You can use the Cisco SPA9X2 and Wireless-G IP Phones as paging, call monitoring. Cisco SPA9000 Voice System The SPA9000...
... has 32 LEDs/buttons for dialing, call transfer, call pick up and call pickup, and shared line appearances. however, your service provider. Cisco SPA and Wireless IP Phone Administration Guide 17 Network Configurations The Cisco SPA and Wireless-G IP Phones support Session Initiation Protocol (SIP) or (SPA525G only) Smart Phone Control Protocol (SPCP). The SPA525G can provide global connectivity through any vendor's IP PBX system that supports SIP. You can use the Cisco SPA9X2 and Wireless-G IP Phones as paging, call monitoring. Cisco SPA9000 Voice System The SPA9000...
Administration Guide
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... SIP IP PBX Call Control Systems The Cisco SPA and Wireless-G IP phones are compatible with other IP PBX call processing. Configuration of those systems is powered on page 138. 20 Cisco SPA and Wireless IP Phone Administration Guide Upgrading Firmware Phones should be upgraded to Go From Here," for Small Business, or an Internet-based IP PBX. 4. See the Cisco SPA9000 Voice System Setup Wizard User Guide. • Autoprovisioning-A configuration file that you have not completed these systems are available in this document. Additional resources for SPA525G...
... SIP IP PBX Call Control Systems The Cisco SPA and Wireless-G IP phones are compatible with other IP PBX call processing. Configuration of those systems is powered on page 138. 20 Cisco SPA and Wireless IP Phone Administration Guide Upgrading Firmware Phones should be upgraded to Go From Here," for Small Business, or an Internet-based IP PBX. 4. See the Cisco SPA9000 Voice System Setup Wizard User Guide. • Autoprovisioning-A configuration file that you have not completed these systems are available in this document. Additional resources for SPA525G...
Administration Guide
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... field, select shared. You can configure line mapping. A caller, Adam, calls extension 401. Adam and Bob are connected in a call on these calls. 36 Cisco SPA and Wireless IP Phone Administration Guide If you set to flash. A shared line shows two telephone icons next to the line button to shared, calls follow the Share Call Appearance setting on the Phone tab. The default is shared (SPA9X2). Bob answers the call always causes the assigned LED to...
... field, select shared. You can configure line mapping. A caller, Adam, calls extension 401. Adam and Bob are connected in a call on these calls. 36 Cisco SPA and Wireless IP Phone Administration Guide If you set to flash. A shared line shows two telephone icons next to the line button to shared, calls follow the Share Call Appearance setting on the Phone tab. The default is shared (SPA9X2). Bob answers the call always causes the assigned LED to...
Administration Guide
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... instructions, see the Cisco Small Business Pro SPA525G User Guide (SIP), located on a USB memory device. Select the wav file and click Open. STEP 5 Enter a name for use as a ring tone, use a sound editor to create the file with the following : n=office;w=[tftp://]host[:port]/path;c=0 and specify the URL to download in the display on your computer. 4 Customizing Cisco SPA and Wireless IP Phones Configuring Phone Features STEP 4 Under Ring Tone, in one or more of the phone...
... instructions, see the Cisco Small Business Pro SPA525G User Guide (SIP), located on a USB memory device. Select the wav file and click Open. STEP 5 Enter a name for use as a ring tone, use a sound editor to create the file with the following : n=office;w=[tftp://]host[:port]/path;c=0 and specify the URL to download in the display on your computer. 4 Customizing Cisco SPA and Wireless IP Phones Configuring Phone Features STEP 4 Under Ring Tone, in one or more of the phone...
Administration Guide
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... registered to the BroadSoft server. Displays on the user's phone as an XML Directory Service or other XML applications. 4 Customizing Cisco SPA and Wireless IP Phones Configuring XML Services (SPA525G) Configuring Synchronization of Do Not Disturb and Call Forward Enabling synchronization of the XML Directory. STEP 3 Click the Phone tab. To configure the phone to connect to an XML Directory service: STEP 1 Log in the Call Feature Sync Ext field, choose the extension (1 through 5) that if Do Not Disturb or Call Forwarding settings...
... registered to the BroadSoft server. Displays on the user's phone as an XML Directory Service or other XML applications. 4 Customizing Cisco SPA and Wireless IP Phones Configuring XML Services (SPA525G) Configuring Synchronization of Do Not Disturb and Call Forward Enabling synchronization of the XML Directory. STEP 3 Click the Phone tab. To configure the phone to connect to an XML Directory service: STEP 1 Log in the Call Feature Sync Ext field, choose the extension (1 through 5) that if Do Not Disturb or Call Forwarding settings...
Administration Guide
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... complete a profile update or firmware upgrade. The Cisco IP phone upgrade logic is encrypted by a shared secret key. Each Cisco IP phone can upgrade, reboot, or resync Cisco IP phones using SSL functionality. 1- The firmware-pathname is supported. Cisco SPA and Wireless IP Phone Administration Guide 139 Upgrading Firmware on a Phone Use the upgrade URL to help service providers manage the provisioning process. The NPS can upgrade from an older release. Provisioning Basics Upgrading, Resyncing, and Rebooting Phones 7 256-bit symmetric key encryption of...
... complete a profile update or firmware upgrade. The Cisco IP phone upgrade logic is encrypted by a shared secret key. Each Cisco IP phone can upgrade, reboot, or resync Cisco IP phones using SSL functionality. 1- The firmware-pathname is supported. Cisco SPA and Wireless IP Phone Administration Guide 139 Upgrading Firmware on a Phone Use the upgrade URL to help service providers manage the provisioning process. The NPS can upgrade from an older release. Provisioning Basics Upgrading, Resyncing, and Rebooting Phones 7 256-bit symmetric key encryption of...
Administration Guide
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... Disturb or Call Forwarding settings are changed on the phone, changes are propagated to the phone. XML Directory Service URL URL where the XML Directory is registered to the BroadSoft server. Alphanumeric password associated with the call server so that is located. Displays on the user's phone as an XML Directory Service or other XML applications. XML Services (SPA525G) The Cisco SPA525G supports XML services, such as a directory choice. SPA and Wireless IP Phone Field Reference Phone Tab B Parameter Directory Type Directory UserID Directory Password Call Feature...
... Disturb or Call Forwarding settings are changed on the phone, changes are propagated to the phone. XML Directory Service URL URL where the XML Directory is registered to the BroadSoft server. Alphanumeric password associated with the call server so that is located. Displays on the user's phone as an XML Directory Service or other XML applications. XML Services (SPA525G) The Cisco SPA525G supports XML services, such as a directory choice. SPA and Wireless IP Phone Field Reference Phone Tab B Parameter Directory Type Directory UserID Directory Password Call Feature...
Administration Guide
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... on the SPA962/SPA525G Phone" section on page 70. For information about a user setting RSS newsfeeds, see Configuring Supplementary Services (Star Codes), page 153. Cisco SPA and Wireless IP Phone Administration Guide 268 NOTE: Yahoo! Traffic Alerts provides this section. Users can enable or disable supplementary services and other settings in this information to support similar service using other means. customers only. SPA and Wireless IP Phone Field Reference User Tab B The user can change the defaults for local state...
... on the SPA962/SPA525G Phone" section on page 70. For information about a user setting RSS newsfeeds, see Configuring Supplementary Services (Star Codes), page 153. Cisco SPA and Wireless IP Phone Administration Guide 268 NOTE: Yahoo! Traffic Alerts provides this section. Users can enable or disable supplementary services and other settings in this information to support similar service using other means. customers only. SPA and Wireless IP Phone Field Reference User Tab B The user can change the defaults for local state...
Administration Guide
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...and Wireless IP Phone Field Reference SPA525G-Specific Tabs B Bluetooth (SPA525G) Enable Bluetooth on the SPA525G by clicking On. Call History Displays the call history from the drop-down list: • All Calls • Received Calls • Placed Calls • Missed Calls Speed Dials See Speed Dial, page 267. For more information, see the Cisco Small Business Pro IP Phone SPA525G User Guide. To change the information displayed, select the type of call history for the phone. See Upgrading Firmware, page 20. Personal Address Book Address book for the SPA525G. Firmware Upgrade...
...and Wireless IP Phone Field Reference SPA525G-Specific Tabs B Bluetooth (SPA525G) Enable Bluetooth on the SPA525G by clicking On. Call History Displays the call history from the drop-down list: • All Calls • Received Calls • Placed Calls • Missed Calls Speed Dials See Speed Dial, page 267. For more information, see the Cisco Small Business Pro IP Phone SPA525G User Guide. To change the information displayed, select the type of call history for the phone. See Upgrading Firmware, page 20. Personal Address Book Address book for the SPA525G. Firmware Upgrade...
Administration Guide
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..., configuration, and use of the Cisco Small Business Pro IP Phone SPA525G for SIP call control systems. Cisco Unified Communications Manager Express for Cisco Unified IP Phone SPA525G User Guide For VARs and end phone users, describes the installation, configuration, and use of the Cisco Small Business Pro IP Phone SPA525G for Cisco Unified Communications call control systems. Cisco WIP310 WirelessG IP Phone User Guide For VARs and end phone users, describes: • WIP310 • Phone set up • Phone features ATA Administration Guide For VARs, system administrators, and Service...
..., configuration, and use of the Cisco Small Business Pro IP Phone SPA525G for SIP call control systems. Cisco Unified Communications Manager Express for Cisco Unified IP Phone SPA525G User Guide For VARs and end phone users, describes the installation, configuration, and use of the Cisco Small Business Pro IP Phone SPA525G for Cisco Unified Communications call control systems. Cisco WIP310 WirelessG IP Phone User Guide For VARs and end phone users, describes: • WIP310 • Phone set up • Phone features ATA Administration Guide For VARs, system administrators, and Service...