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... Started About This Document Overview of the Cisco Small Business Pro IP Phones Understanding Your Phone's Lines and Buttons Phone Components Softkey Buttons Using Keypad Shortcuts Cisco SPA 500S Attendant Console Caring for Your Phone Chapter 2: Installing Your Phone Before You Begin Phone Connections Connecting the Handset Installing the Stand (Optional) Mounting the Phone to the Wall (Optional) Reversing the Handset...
... Started About This Document Overview of the Cisco Small Business Pro IP Phones Understanding Your Phone's Lines and Buttons Phone Components Softkey Buttons Using Keypad Shortcuts Cisco SPA 500S Attendant Console Caring for Your Phone Chapter 2: Installing Your Phone Before You Begin Phone Connections Connecting the Handset Installing the Stand (Optional) Mounting the Phone to the Wall (Optional) Reversing the Handset...
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...and Off Picking Up a Call Parking a Call Placing a Three-Way Conference Call Conferencing a Held Call with an Active Call Using the Phone Directories Using Your Personal Directory Using the Corporate Directory Using the Call History Lists Viewing the Call History Lists Calling from the Call History ...Calls Using Secure Call Enabling Dial Assistance Creating Speed Dials Creating Speed Dials on Unused Line Buttons Creating Numerical Speed Dials Using Speed Dials Using the Paging Feature Paging Another Phone Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) Contents 38 38 39 39 40 41 42 ...
...and Off Picking Up a Call Parking a Call Placing a Three-Way Conference Call Conferencing a Held Call with an Active Call Using the Phone Directories Using Your Personal Directory Using the Corporate Directory Using the Call History Lists Viewing the Call History Lists Calling from the Call History ...Calls Using Secure Call Enabling Dial Assistance Creating Speed Dials Creating Speed Dials on Unused Line Buttons Creating Numerical Speed Dials Using Speed Dials Using the Paging Feature Paging Another Phone Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) Contents 38 38 39 39 40 41 42 ...
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... Pro IP Phones, page 3 • Understanding Your Phone's Lines and Buttons, page 4 About This Document This guide describes the concepts and tasks necessary to use and configure your Cisco Small Business Pro IP phone. If you are using the Cisco Small Business Pro IP Phones with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business Pro IP Phone...
... Pro IP Phones, page 3 • Understanding Your Phone's Lines and Buttons, page 4 About This Document This guide describes the concepts and tasks necessary to use and configure your Cisco Small Business Pro IP phone. If you are using the Cisco Small Business Pro IP Phones with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business Pro IP Phone...
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... connecting them to the network through the IP phone. Unlike traditional phones, Cisco Small Business Pro IP phones require a separate power source. IP phones also have additional Ethernet ports that allow them to the computer network. They also have special features not available in this document and their respective features: Screen Lines Softkeys Navigation Button SPA 501G SPA 502G...
... connecting them to the network through the IP phone. Unlike traditional phones, Cisco Small Business Pro IP phones require a separate power source. IP phones also have additional Ethernet ports that allow them to the computer network. They also have special features not available in this document and their respective features: Screen Lines Softkeys Navigation Button SPA 501G SPA 502G...
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... Understanding Your Phone's Lines and Buttons 1 Understanding Your Phone's Lines and Buttons Use the following table. # Phone Feature 1 Handset 2 Message Waiting Indicator Description Pick up to illustrate the Cisco Small Business Pro IP Phone features. Phone Components Figure 1 Phone Components The photo above shows the Cisco SPA 509G ... Numbered objects in the photo are explained in the following graphic and table to identify the parts of the Cisco Small Business Pro IP Phones" section on page 3. Flashes red during an incoming call . Other models differ. Displays solid red when...
... Understanding Your Phone's Lines and Buttons 1 Understanding Your Phone's Lines and Buttons Use the following table. # Phone Feature 1 Handset 2 Message Waiting Indicator Description Pick up to illustrate the Cisco Small Business Pro IP Phone features. Phone Components Figure 1 Phone Components The photo above shows the Cisco SPA 509G ... Numbered objects in the photo are explained in the following graphic and table to identify the parts of the Cisco Small Business Pro IP Phones" section on page 3. Flashes red during an incoming call . Other models differ. Displays solid red when...
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...left, right, up by your phone system administrator). Orange: Line is active or in use. See the "Transferring Calls" section on hold . Press to place a call on page 31. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 5 Red (blinking): Line is idle. Press a softkey button... to perform the action shown on the label on hold . Red (steady): Line is unregistered (cannot be used). Cancel-Cancels an ...
...left, right, up by your phone system administrator). Orange: Line is active or in use. See the "Transferring Calls" section on hold . Press to place a call on page 31. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 5 Red (blinking): Line is idle. Press a softkey button... to perform the action shown on the label on hold . Red (steady): Line is unregistered (cannot be used). Cancel-Cancels an ...
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Below is off . You may not have all of these softkey buttons on your phone. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 6 Press + to turn the speaker on or off the phone, or ringer volume (when the handset is on or off. to lower the volume of the handset... may have additional buttons that runs on the navigation button to view additional softkey buttons. Getting Started Understanding Your Phone's Lines and Buttons 1 # Phone Feature 9 Setup button 10 Mute button 11 Volume button 12 Headset button 13 Speaker button 14 Keypad Description Press to access a...
Below is off . You may not have all of these softkey buttons on your phone. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 6 Press + to turn the speaker on or off the phone, or ringer volume (when the handset is on or off. to lower the volume of the handset... may have additional buttons that runs on the navigation button to view additional softkey buttons. Getting Started Understanding Your Phone's Lines and Buttons 1 # Phone Feature 9 Setup button 10 Mute button 11 Volume button 12 Headset button 13 Speaker button 14 Keypad Description Press to access a...
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...an item so that you have made (press before ok or save). Puts a call . The call is parked on the line until you to answer a call ringing on an extension by your phone system administrator. Do Not Disturb; Clears Do Not Disturb. Ignores an incoming call on the...Must be configured by discovering the number of the ringing extension. Deletes the last number or letter. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 7 Clears call . Getting Started Understanding Your Phone's Lines and Buttons 1 Button > activ add bXfer cancel cfwd -cfwd conf confLx delChr delete dial dir dnd...
...an item so that you have made (press before ok or save). Puts a call . The call is parked on the line until you to answer a call ringing on an extension by your phone system administrator. Do Not Disturb; Clears Do Not Disturb. Ignores an incoming call on the...Must be configured by discovering the number of the ringing extension. Deletes the last number or letter. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 7 Clears call . Getting Started Understanding Your Phone's Lines and Buttons 1 Button > activ add bXfer cancel cfwd -cfwd conf confLx delChr delete dial dir dnd...
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... a call on hold . Saves your IP address on the LCD screen. See "Using Star Codes," on an active shared line. Resumes a parked call transfer. The IP address is on the Network screen. Getting Started Understanding Your Phone's Lines and Buttons 1 Button pickup phold redial resume... to the Cisco SPA 501G.) For example, to enable or disable an option. Selects the highlighted item on the Cisco SPA 504G, press the Setup button and dial 9. Transfers an active line on another extension by entering the extension number. Cisco Small Business Pro IP Phone SPA 50X User...
... a call on hold . Saves your IP address on the LCD screen. See "Using Star Codes," on an active shared line. Resumes a parked call transfer. The IP address is on the Network screen. Getting Started Understanding Your Phone's Lines and Buttons 1 Button pickup phold redial resume... to the Cisco SPA 501G.) For example, to enable or disable an option. Selects the highlighted item on the Cisco SPA 504G, press the Setup button and dial 9. Transfers an active line on another extension by entering the extension number. Cisco Small Business Pro IP Phone SPA 50X User...
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...use a slightly moistened paper or cloth towel. The Cisco SPA 500S attaches to the IP phone with support for Broadsoft Busy Lamp Field and Asterisk Line Monitoring. For more information on the Cisco SPA 500S, see Chapter 6, "Using the Cisco SPA 500S Attendant Console." Do not spray or pour ... to monitor a total of 64 separate lines. It obtains power directly from the IP phone and does not require a separate power supply. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 10 Caring for Your Phone The Cisco Small Business Pro IP phones are electronic devices that should not be ...
...use a slightly moistened paper or cloth towel. The Cisco SPA 500S attaches to the IP phone with support for Broadsoft Busy Lamp Field and Asterisk Line Monitoring. For more information on the Cisco SPA 500S, see Chapter 6, "Using the Cisco SPA 500S Attendant Console." Do not spray or pour ... to monitor a total of 64 separate lines. It obtains power directly from the IP phone and does not require a separate power supply. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 10 Caring for Your Phone The Cisco Small Business Pro IP phones are electronic devices that should not be ...
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CAUTION CAUTION: Do not plug a telephone line cord into the port marked "AUX." Figure 1 Phone Connections Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 12 Installing Your Phone Before You Begin 2 Before You Begin Before you install and connect your phone, verify with your System Administrator (if applicable) that the network is reserved for connection...
CAUTION CAUTION: Do not plug a telephone line cord into the port marked "AUX." Figure 1 Phone Connections Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 12 Installing Your Phone Before You Begin 2 Before You Begin Before you install and connect your phone, verify with your System Administrator (if applicable) that the network is reserved for connection...
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... at the bottom of the unit. ! Do not force. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 13 STEP 3 (Optional) Route the phone cord through the cable slot. STEP 1 Connect the phone stand by lining up the tabs on the stand with a phone symbol. Installing Your Phone Connecting the Handset 2 Connecting the Handset STEP 1 Turn...
... at the bottom of the unit. ! Do not force. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 13 STEP 3 (Optional) Route the phone cord through the cable slot. STEP 1 Connect the phone stand by lining up the tabs on the stand with a phone symbol. Installing Your Phone Connecting the Handset 2 Connecting the Handset STEP 1 Turn...
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... or pressing the speakerphone button. All of the lights on the top line of the LCD screen, softkeys are displayed over their associated soft buttons. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 22 On models with phone line keys). After your phone is successfully connected to the network and receives a basic configuration, your...
... or pressing the speakerphone button. All of the lights on the top line of the LCD screen, softkeys are displayed over their associated soft buttons. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 22 On models with phone line keys). After your phone is successfully connected to the network and receives a basic configuration, your...
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... the handset, mute is on page 74. When switching from your phone administrator. to reach an outside line. The button glows red. Placing or Answering a Call NOTE You may have to dial a number or numbers to decrease the volume. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 29 Adjusting Call Volume To...
... the handset, mute is on page 74. When switching from your phone administrator. to reach an outside line. The button glows red. Placing or Answering a Call NOTE You may have to dial a number or numbers to decrease the volume. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 29 Adjusting Call Volume To...
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... dial assistance is on hold . See "Enabling Dial Assistance," on page 52 for the call on hold. STEP 2 Press dial to the Cisco SPA 502G). Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 30 NOTE Does not apply to place the call on hold plays for the caller to choose one... call , press the line button for more information on the LCD screen. Only one of these numbers: STEP 1 Use the navigation button to the...
... dial assistance is on hold . See "Enabling Dial Assistance," on page 52 for the call on hold. STEP 2 Press dial to the Cisco SPA 502G). Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 30 NOTE Does not apply to place the call on hold plays for the caller to choose one... call , press the line button for more information on the LCD screen. Only one of these numbers: STEP 1 Use the navigation button to the...
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... 502G, press the resume softkey.) Ending a Call To end a call while the phone is ringing. - Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 31 Using Basic Phone Functions Resuming a Call 3 Resuming a Call To resume the call, press the flashing red line button for the person to answer before transferring the call. • Blind...
... 502G, press the resume softkey.) Ending a Call To end a call while the phone is ringing. - Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 31 Using Basic Phone Functions Resuming a Call 3 Resuming a Call To resume the call, press the flashing red line button for the person to answer before transferring the call. • Blind...
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... call rings, the transfer fails and the first call is opened to transfer the call and press dial. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 32 Performing an Unattended (Blind) Transfer Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G: STEP 1 During an active call , press xfer.... STEP 3 After the phone begins to transfer the call is transferred with no further action required on hold and a new line is ...
... call rings, the transfer fails and the first call is opened to transfer the call and press dial. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 32 Performing an Unattended (Blind) Transfer Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G: STEP 1 During an active call , press xfer.... STEP 3 After the phone begins to transfer the call is transferred with no further action required on hold and a new line is ...
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To redial another number: STEP 1 Press the redial softkey and select the desired number. When you want to transfer by pressing the line button of the call after the transfer.) With an active call and one or more calls on hold, press the xferLx softkey. • If you ... 502G, SPA 504G, SPA 508G, SPA 509G: To redial the last number called, press the redial softkey twice. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 33 STEP 3 Lift the handset or press dial to the other call, connecting the two callers. (This differs from a conference ...
To redial another number: STEP 1 Press the redial softkey and select the desired number. When you want to transfer by pressing the line button of the call after the transfer.) With an active call and one or more calls on hold, press the xferLx softkey. • If you ... 502G, SPA 504G, SPA 508G, SPA 509G: To redial the last number called, press the redial softkey twice. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 33 STEP 3 Lift the handset or press dial to the other call, connecting the two callers. (This differs from a conference ...
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...calls. Using the Setup button: STEP 1 Press the Setup button and select Call Forward > CFWD Busy Number. If forwarding calls to an outside line, be sure to forward all calls; Using the Setup button: STEP 1 Press the Setup button and select Call Forward > CFWD All Number. STEP...enter the number to which to use any access and area codes required. STEP 5 Press save. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 36 STEP 2 Press the edit softkey. Using Basic Phone Functions Forwarding Calls 3 Forwarding All Calls Using the cfwd sofkey: STEP 1 Press the cfwd softkey....
...calls. Using the Setup button: STEP 1 Press the Setup button and select Call Forward > CFWD Busy Number. If forwarding calls to an outside line, be sure to forward all calls; Using the Setup button: STEP 1 Press the Setup button and select Call Forward > CFWD All Number. STEP...enter the number to which to use any access and area codes required. STEP 5 Press save. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 36 STEP 2 Press the edit softkey. Using Basic Phone Functions Forwarding Calls 3 Forwarding All Calls Using the cfwd sofkey: STEP 1 Press the cfwd softkey....
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...to which to forward all calls (for example, another extension, or an outside line.) If forwarding calls to an outside line, be sure to use any access and area codes required. STEP 4 Press save . Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 37 STEP 3 Press ok. Press the ...Left navigation button. Delaying Call Forwarding When You Don't Answer the Phone STEP 1 In the ...
...to which to forward all calls (for example, another extension, or an outside line.) If forwarding calls to an outside line, be sure to use any access and area codes required. STEP 4 Press save . Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 37 STEP 3 Press ok. Press the ...Left navigation button. Delaying Call Forwarding When You Don't Answer the Phone STEP 1 In the ...
