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... Wireless Headsets (Optional) Verifying Phone Startup Upgrading Your Phone's Firmware Determining Your Current Firmware Version Download the Firmware Get Your Phone's IP Address Install the Firmware Contents 1 1 3 4 4 6 8 9 10 11 12 12 13 13 14 18 19 20 20 21 21 22 23 23 24 24 25 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) i
... Wireless Headsets (Optional) Verifying Phone Startup Upgrading Your Phone's Firmware Determining Your Current Firmware Version Download the Firmware Get Your Phone's IP Address Install the Firmware Contents 1 1 3 4 4 6 8 9 10 11 12 12 13 13 14 18 19 20 20 21 21 22 23 23 24 24 25 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) i
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... and Accessories 27 Using the Speakerphone 27 Using the Headset with Your IP Phone 27 Switching Between the Handset/Headset/Speakerphone During a Call 27 Sending Audio to the Phone Speaker 27 Choosing Your Preferred Audio Device 28 Adjusting Call Volume and Muting 29 Adjusting Call... Forwarding Calls 35 Forwarding All Calls 36 Forwarding Calls When Your Phone is Busy 36 Forwarding Calls When You Don't Answer the Phone 37 Delaying Call Forwarding When You Don't Answer the Phone 37 Stopping Call Forwarding 38 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) ii
... and Accessories 27 Using the Speakerphone 27 Using the Headset with Your IP Phone 27 Switching Between the Handset/Headset/Speakerphone During a Call 27 Sending Audio to the Phone Speaker 27 Choosing Your Preferred Audio Device 28 Adjusting Call Volume and Muting 29 Adjusting Call... Forwarding Calls 35 Forwarding All Calls 36 Forwarding Calls When Your Phone is Busy 36 Forwarding Calls When You Don't Answer the Phone 37 Delaying Call Forwarding When You Don't Answer the Phone 37 Stopping Call Forwarding 38 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) ii
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... Call Waiting On and Off Picking Up a Call Parking a Call Placing a Three-Way Conference Call Conferencing a Held Call with an Active Call Using the Phone Directories Using Your Personal Directory Using the Corporate Directory Using the Call History Lists Viewing the Call History Lists Calling from the Call History Lists... Speed Dials Creating Speed Dials on Unused Line Buttons Creating Numerical Speed Dials Using Speed Dials Using the Paging Feature Paging Another Phone Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) Contents 38 38 39 39 40 41 42 43 44 44 45 46 46 47 47 47 48 48 49 ...
... Call Waiting On and Off Picking Up a Call Parking a Call Placing a Three-Way Conference Call Conferencing a Held Call with an Active Call Using the Phone Directories Using Your Personal Directory Using the Corporate Directory Using the Call History Lists Viewing the Call History Lists Calling from the Call History Lists... Speed Dials Creating Speed Dials on Unused Line Buttons Creating Numerical Speed Dials Using Speed Dials Using the Paging Feature Paging Another Phone Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) Contents 38 38 39 39 40 41 42 43 44 44 45 46 46 47 47 47 48 48 49 ...
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... and Time 60 Using Star Codes 60 Using the Interactive Voice Response Menu on the Cisco SPA 501G 62 Advanced Procedures for Technical Support Personnel 65 Rebooting Your Phone 66 Chapter 5: Using the Web Interface 67 Logging in to the Web Interface 68 Setting Do Not Disturb 69 Configuring Call Forwarding 69... Personal Directory 72 Viewing Call History Lists 72 Creating Speed Dials 73 Accepting Text Messages 73 Adjusting Audio Volume 74 Changing the LCD Contrast 75 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) iv
... and Time 60 Using Star Codes 60 Using the Interactive Voice Response Menu on the Cisco SPA 501G 62 Advanced Procedures for Technical Support Personnel 65 Rebooting Your Phone 66 Chapter 5: Using the Web Interface 67 Logging in to the Web Interface 68 Setting Do Not Disturb 69 Configuring Call Forwarding 69... Personal Directory 72 Viewing Call History Lists 72 Creating Speed Dials 73 Accepting Text Messages 73 Adjusting Audio Volume 74 Changing the LCD Contrast 75 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) iv
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Contents Configuring the Phone Screen Saver 75 Chapter 6: Using the Cisco SPA 500S Attendant Console 77 Connecting the Cisco SPA 500S Attendant Console to the IP Phone 78 Connecting a Single Cisco SPA 500S 79 Connecting a Second Cisco SPA 500S 83 Configuring the Cisco SPA 500S 85 Using the Cisco SPA 500S 86 Monitoring the Cisco SPA 500S 86 Appendix A: Where to Go From Here 87 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) v
Contents Configuring the Phone Screen Saver 75 Chapter 6: Using the Cisco SPA 500S Attendant Console 77 Connecting the Cisco SPA 500S Attendant Console to the IP Phone 78 Connecting a Single Cisco SPA 500S 79 Connecting a Second Cisco SPA 500S 83 Configuring the Cisco SPA 500S 85 Using the Cisco SPA 500S 86 Monitoring the Cisco SPA 500S 86 Appendix A: Where to Go From Here 87 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) v
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... necessary to use and configure your Cisco Small Business Pro IP Phone. This document describes using the Cisco Small Business Pro IP Phones with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business Pro IP Phone SPA 50X (SPCP) User Guide. NOTE The Cisco Small Business Pro IP Phone features vary, depending on the type...
... necessary to use and configure your Cisco Small Business Pro IP Phone. This document describes using the Cisco Small Business Pro IP Phones with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business Pro IP Phone SPA 50X (SPCP) User Guide. NOTE The Cisco Small Business Pro IP Phone features vary, depending on the type...
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...table describes the contents of each chapter in to perform advanced phone tasks, such as placing and answering calls, transferring calls, setting up call forwarding, and picking up calls. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 2 Chapter 1 Chapter 2 Chapter 3 Chapter 4... Chapter 5 Chapter 6 Appendix A Title Getting Started Installing Your Phone Using Basic Phone Functions Using Advanced Phone Features Using the Web Interface Using the Cisco SPA 500S Attendant...
...table describes the contents of each chapter in to perform advanced phone tasks, such as placing and answering calls, transferring calls, setting up call forwarding, and picking up calls. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 2 Chapter 1 Chapter 2 Chapter 3 Chapter 4... Chapter 5 Chapter 6 Appendix A Title Getting Started Installing Your Phone Using Basic Phone Functions Using Advanced Phone Features Using the Web Interface Using the Cisco SPA 500S Attendant...
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..., and transfer) 4 dynamic None Four-way navigation key Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 3 IP phones also have additional Ethernet ports that allow them to the network through the IP phone. They also have special features not available in this document...computer network. The following table shows the Cisco Small Business Pro IP Phones covered in traditional phones. Unlike traditional phones, Cisco Small Business Pro IP phones require a separate power source. The Cisco Small Business Pro IP phones contain Ethernet ports, or ports that provide...
..., and transfer) 4 dynamic None Four-way navigation key Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 3 IP phones also have additional Ethernet ports that allow them to the network through the IP phone. They also have special features not available in this document...computer network. The following table shows the Cisco Small Business Pro IP Phones covered in traditional phones. Unlike traditional phones, Cisco Small Business Pro IP phones require a separate power source. The Cisco Small Business Pro IP phones contain Ethernet ports, or ports that provide...
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... graphic and table to identify the parts of the Cisco Small Business Pro IP Phones" section on page 3. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 4 Flashes red during an incoming call . See the "Overview of your phone. Getting Started Understanding Your Phone's Lines and Buttons 1 Understanding Your Phone's Lines and Buttons Use the following table...
... graphic and table to identify the parts of the Cisco Small Business Pro IP Phones" section on page 3. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 4 Flashes red during an incoming call . See the "Overview of your phone. Getting Started Understanding Your Phone's Lines and Buttons 1 Understanding Your Phone's Lines and Buttons Use the following table...
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... perform functions such as a transfer). 6 Navigation button 7 Messages button 8 Hold button Conference-While on the LCD screen above. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 5 See the "Transferring Calls" section on the Cisco SPA 501G.) Press to start a conference call . Transfer-Transfers a call and dial another number. Red (blinking): Line is...
... perform functions such as a transfer). 6 Navigation button 7 Messages button 8 Hold button Conference-While on the LCD screen above. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 5 See the "Transferring Calls" section on the Cisco SPA 501G.) Press to start a conference call . Transfer-Transfers a call and dial another number. Red (blinking): Line is...
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... the volume and - Push to view additional softkey buttons. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 6 Press + to mute or unmute the phone. Contact your phone, such as call forwarding). Below is on your phone administrator for more information. See the User Guide documents on Cisco.com for more information. (See the list of links at...
... the volume and - Push to view additional softkey buttons. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 6 Press + to mute or unmute the phone. Contact your phone, such as call forwarding). Below is on your phone administrator for more information. See the User Guide documents on Cisco.com for more information. (See the list of links at...
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...characters. Initiates a conference call .) Cancels any changes you have made (press before ok or save). Do Not Disturb; Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 7 Opens an item so that you unpark it or the caller disconnects. Clears call . Ignores an incoming call... forwarding. Getting Started Understanding Your Phone's Lines and Buttons 1 Button > activ add bXfer cancel cfwd -cfwd conf ...
...characters. Initiates a conference call .) Cancels any changes you have made (press before ok or save). Do Not Disturb; Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 7 Opens an item so that you unpark it or the caller disconnects. Clears call . Ignores an incoming call... forwarding. Getting Started Understanding Your Phone's Lines and Buttons 1 Button > activ add bXfer cancel cfwd -cfwd conf ...
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... 501G.) For example, to obtain your changes. Performs a call . The IP address is on hold on an active shared line. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 8 Enters a submenu and when pressed, toggles between Yes or No to a called number. See "Using Star Codes," on the LCD screen. Selects the...
... 501G.) For example, to obtain your changes. Performs a call . The IP address is on hold on an active shared line. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 8 Enters a submenu and when pressed, toggles between Yes or No to a called number. See "Using Star Codes," on the LCD screen. Selects the...
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Cisco SPA 500S Attendant Console Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 9 Getting Started Cisco SPA 500S Attendant Console 1 NOTE Menus and options vary depending on phone model.
Cisco SPA 500S Attendant Console Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 9 Getting Started Cisco SPA 500S Attendant Console 1 NOTE Menus and options vary depending on phone model.
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.... Do not spray or pour cleaning solution directly onto the hardware unit. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 10 Getting Started Caring for Your Phone 1 The Cisco SPA 500S is a 32-button attendant console for the Cisco Small Business Pro IP phones, providing 32 three-color (red, green, and amber) programmable LEDS, with...
.... Do not spray or pour cleaning solution directly onto the hardware unit. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 10 Getting Started Caring for Your Phone 1 The Cisco SPA 500S is a 32-button attendant console for the Cisco Small Business Pro IP phones, providing 32 three-color (red, green, and amber) programmable LEDS, with...
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...; Connecting a PC to your Cisco Small Business Pro IP Phone and connect it to Your Phone (Optional), page 21 • Connecting Wired and Wireless Headsets (Optional), page 21 • Verifying Phone Startup, page 22 • Upgrading Your Phone's Firmware, page 23 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 11 2 Installing Your Phone This chapter describes how...
...; Connecting a PC to your Cisco Small Business Pro IP Phone and connect it to Your Phone (Optional), page 21 • Connecting Wired and Wireless Headsets (Optional), page 21 • Verifying Phone Startup, page 22 • Upgrading Your Phone's Firmware, page 23 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 11 2 Installing Your Phone This chapter describes how...
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... for use as a telephone line port. ! It is reserved for connection with the IP phones. Phone Connections The following photo shows where you have all the phone parts and documentation available. Figure 1 Phone Connections Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 12 CAUTION CAUTION: Do not plug a telephone line cord into the port marked...
... for use as a telephone line port. ! It is reserved for connection with the IP phones. Phone Connections The following photo shows where you have all the phone parts and documentation available. Figure 1 Phone Connections Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 12 CAUTION CAUTION: Do not plug a telephone line cord into the port marked...
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... bottom tabs into the port at the bottom of the unit. ! Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 13 STEP 3 (Optional) Route the phone cord through the cable slot. Installing Your Phone Connecting the Handset 2 Connecting the Handset STEP 1 Turn the phone body over to the wall. Do not force. STEP 4 Insert the...
... bottom tabs into the port at the bottom of the unit. ! Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 13 STEP 3 (Optional) Route the phone cord through the cable slot. Installing Your Phone Connecting the Handset 2 Connecting the Handset STEP 1 Turn the phone body over to the wall. Do not force. STEP 4 Insert the...
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Installing Your Phone Mounting the Phone to the Wall (Optional) 2 Mounting the Phone to the Wall (Optional) To mount the phone to the wall, you must purchase the MB100 wall mount bracket kit. Figure 2 MB100 Wall Mount Kit Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 14
Installing Your Phone Mounting the Phone to the Wall (Optional) 2 Mounting the Phone to the Wall (Optional) To mount the phone to the wall, you must purchase the MB100 wall mount bracket kit. Figure 2 MB100 Wall Mount Kit Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 14
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STEP 3 Push the MB onto the phone's base. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 15 Slide the MB upwards to the Wall (Optional) 2 STEP 1 To attach the Mounting Bracket (MB), align the two cleats on the MB with the holes in place. Installing Your Phone Mounting the Phone to lock it in the phone's base. STEP 2 Orient the MB such that the phone's Ethernet and handset ports are accessible after installation.
STEP 3 Push the MB onto the phone's base. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 15 Slide the MB upwards to the Wall (Optional) 2 STEP 1 To attach the Mounting Bracket (MB), align the two cleats on the MB with the holes in place. Installing Your Phone Mounting the Phone to lock it in the phone's base. STEP 2 Orient the MB such that the phone's Ethernet and handset ports are accessible after installation.