iP5200 Quick Start Guide
Page 2
...emailing our friendly technical engineers, specially trained to communicate quick, easy, and logical solutions to change without notice. www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to start is available at... a very attractive price. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to three full years of service and support coverage at (1-866-251-3752). 4. Extended Service and Support ...
...emailing our friendly technical engineers, specially trained to communicate quick, easy, and logical solutions to change without notice. www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to start is available at... a very attractive price. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to three full years of service and support coverage at (1-866-251-3752). 4. Extended Service and Support ...
iP5200 Quick Start Guide
Page 5
... or Colors are Incorrect 46 Printing the Nozzle Check Pattern 47 Print Head Cleaning 52 Print Head Deep Cleaning 56 Aligning the Print Head 60 Troubleshooting Cannot Install the Printer Driver 65 Cannot Connect to PC Properly 66 Print Results Not Satisfactory or Contains Errors 67... Troubleshooting Printer Hardware 70 Paper Does Not Feed Properly 72 Paper Jams 73 Handling Error Messages 77 An Error Message Appears on the Screen 79 Cannot ...
... or Colors are Incorrect 46 Printing the Nozzle Check Pattern 47 Print Head Cleaning 52 Print Head Deep Cleaning 56 Aligning the Print Head 60 Troubleshooting Cannot Install the Printer Driver 65 Cannot Connect to PC Properly 66 Print Results Not Satisfactory or Contains Errors 67... Troubleshooting Printer Hardware 70 Paper Does Not Feed Properly 72 Paper Jams 73 Handling Error Messages 77 An Error Message Appears on the Screen 79 Cannot ...
iP5200 Quick Start Guide
Page 38
Select Layout, then select the item displayed with the film icon. Printer maintenance z For the device operation method and troubleshooting, refer to your device manual. z When disconnecting the USB cable between the device and printer, follow the instructions given in the margins...be used for some models.) For details, refer to your device's instruction manual. • Shooting Info (Exif Data) You can use a Canon PictBridge-compliant device, you to the User's Guide. 34 Advanced Printing Other Settings If you use the following print settings. (Note that these print...
Select Layout, then select the item displayed with the film icon. Printer maintenance z For the device operation method and troubleshooting, refer to your device manual. z When disconnecting the USB cable between the device and printer, follow the instructions given in the margins...be used for some models.) For details, refer to your device's instruction manual. • Shooting Info (Exif Data) You can use a Canon PictBridge-compliant device, you to the User's Guide. 34 Advanced Printing Other Settings If you use the following print settings. (Note that these print...
iP5200 Quick Start Guide
Page 68
...The message may vary depending on page 81 Refer to PC Properly" on page 66 z "Print Results Not Satisfactory or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 70 z "Paper Does Not Feed Properly" on page 72 z "Paper Jams" on page 73 z "Handling Error Messages" on ...message. z "Cannot Install the Printer Driver" on page 65 z "Cannot Connect to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of your Windows operating system. 64 Take the appropriate action described in printing such as the printer is out of paper...
...The message may vary depending on page 81 Refer to PC Properly" on page 66 z "Print Results Not Satisfactory or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 70 z "Paper Does Not Feed Properly" on page 72 z "Paper Jams" on page 73 z "Handling Error Messages" on ...message. z "Cannot Install the Printer Driver" on page 65 z "Cannot Connect to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of your Windows operating system. 64 Take the appropriate action described in printing such as the printer is out of paper...
iP5200 Quick Start Guide
Page 69
... the printer driver installation did not start installation. If this problem persists, refer to an error, Windows may be unstable. Cannot Install the Printer Driver Troubleshooting Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions packaged with the CDROM. If...
... the printer driver installation did not start installation. If this problem persists, refer to an error, Windows may be unstable. Cannot Install the Printer Driver Troubleshooting Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions packaged with the CDROM. If...
iP5200 Quick Start Guide
Page 70
Troubleshooting Cannot Connect to PC Properly Problem Possible Cause Try This Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work Your environment is not ...
Troubleshooting Cannot Connect to PC Properly Problem Possible Cause Try This Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work Your environment is not ...
iP5200 Quick Start Guide
Page 71
...remove each sheet as soon as it is missing from the nozzle check pattern, clean the Print Head. Glossy photo paper other than the Canon specialty media is Blurred/Colors are Wrong/White Streaks appear Print Head nozzles are clogged Open the Top Cover and check if all ink ... of the User's Guide and align the Print Head manually. If this does not solve the problem, refer to check for higher print quality. 1. Troubleshooting Print Results Not Satisfactory or Contains Errors Problem Possible Cause Try This Ink does not eject properly/Printing is used In the Print dialog box...
...remove each sheet as soon as it is missing from the nozzle check pattern, clean the Print Head. Glossy photo paper other than the Canon specialty media is Blurred/Colors are Wrong/White Streaks appear Print Head nozzles are clogged Open the Top Cover and check if all ink ... of the User's Guide and align the Print Head manually. If this does not solve the problem, refer to check for higher print quality. 1. Troubleshooting Print Results Not Satisfactory or Contains Errors Problem Possible Cause Try This Ink does not eject properly/Printing is used In the Print dialog box...
iP5200 Quick Start Guide
Page 72
... printer is If the inside of the printer driver, ensure that smudging may be smudged. Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that the paper you are Displaced misaligned Print Quality not set the Print Quality setting to High in Windows, or... Fine in the User's Guide. 68 See "Paper Does Not Feed Properly" on page 60. On the Main tab of the printer. Troubleshooting Problem Possible Cause Printed Ruled Lines Print Head is are using Borderless Printing. Be sure to see if the paper you cannot choose the High...
... printer is If the inside of the printer driver, ensure that smudging may be smudged. Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that the paper you are Displaced misaligned Print Quality not set the Print Quality setting to High in Windows, or... Fine in the User's Guide. 68 See "Paper Does Not Feed Properly" on page 60. On the Main tab of the printer. Troubleshooting Problem Possible Cause Printed Ruled Lines Print Head is are using Borderless Printing. Be sure to see if the paper you cannot choose the High...
iP5200 Quick Start Guide
Page 73
...and Windows 2000 When not logged on the printer. Media is complete. 1. Use paper after correcting paper curl as shown in the Canon IJ Printer Utility dialog box (Macintosh), the setting is curled, it with the digital camera. Clear the Prevent paper abrasion check box... the loaded paper. Open the Canon IJ Printer Utility dialog box. 2. Open the printer properties dialog box. 2. Paper abrasion can be prevented by pressing the RESUME/ CANCEL button on as an administrator, refer to avoid damaging the surface. 2. Troubleshooting Problem Printed Surface is Scratched/Back...
...and Windows 2000 When not logged on the printer. Media is complete. 1. Use paper after correcting paper curl as shown in the Canon IJ Printer Utility dialog box (Macintosh), the setting is curled, it with the digital camera. Clear the Prevent paper abrasion check box... the loaded paper. Open the Canon IJ Printer Utility dialog box. 2. Open the printer properties dialog box. 2. Paper abrasion can be prevented by pressing the RESUME/ CANCEL button on as an administrator, refer to avoid damaging the surface. 2. Troubleshooting Problem Printed Surface is Scratched/Back...
iP5200 Quick Start Guide
Page 74
... not finished yet, just press the RESUME/CANCEL button on the printer to the printer. Peel off the ink tank as possible after printing finishes. Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Ink tank is empty Try This If the ink tank...
... not finished yet, just press the RESUME/CANCEL button on the printer to the printer. Peel off the ink tank as possible after printing finishes. Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Ink tank is empty Try This If the ink tank...
iP5200 Quick Start Guide
Page 75
...select Use reduced printing in the Printer menu. Select the Reduce spool data size check box, and click OK. The print job is any. Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause There may be problems with the reduced printing function. 1. Double-click the... Restart your application to End of the paper loaded. In Windows Me and Windows 98 Click to select an undesired document and click . Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the printer: z Check the Paper Size setting from the pop-...
...select Use reduced printing in the Printer menu. Select the Reduce spool data size check box, and click OK. The print job is any. Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause There may be problems with the reduced printing function. 1. Double-click the... Restart your application to End of the paper loaded. In Windows Me and Windows 98 Click to select an undesired document and click . Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the printer: z Check the Paper Size setting from the pop-...
iP5200 Quick Start Guide
Page 76
Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to clean the Paper Feed Rollers. Repeat ...
Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to clean the Paper Feed Rollers. Repeat ...
iP5200 Quick Start Guide
Page 77
... it back on. • If you are using the correct paper and are loading it . When reloading the paper into the printer correctly. Paper Jams Troubleshooting Problem Paper Jams Possible Cause Paper jams in step 1, you cannot remove the paper or the paper tears inside the printer at this operation cancels...
... it back on. • If you are using the correct paper and are loading it . When reloading the paper into the printer correctly. Paper Jams Troubleshooting Problem Paper Jams Possible Cause Paper jams in step 1, you cannot remove the paper or the paper tears inside the printer at this operation cancels...
iP5200 Quick Start Guide
Page 78
Troubleshooting Problem Paper Jams Possible Cause Try This Landscape Credit Card-sized Paper Jams inside the printer Load 4" x 6" / 101.6 x 152.4 mm media in the portrait orientation ...
Troubleshooting Problem Paper Jams Possible Cause Try This Landscape Credit Card-sized Paper Jams inside the printer Load 4" x 6" / 101.6 x 152.4 mm media in the portrait orientation ...
iP5200 Quick Start Guide
Page 79
... out of the Cassette, reload the paper in step 2, remove the Cassette. 5. Be careful not to the following procedure. 1. If you will be ejected automatically. 3. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer (Transport Unit) Try This Remove the paper according to touch the components inside the printer...
... out of the Cassette, reload the paper in step 2, remove the Cassette. 5. Be careful not to the following procedure. 1. If you will be ejected automatically. 3. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer (Transport Unit) Try This Remove the paper according to touch the components inside the printer...
iP5200 Quick Start Guide
Page 80
..., refer to "Paper Does Not Feed Properly" on the printer. Put back the printer immediately after removing the paper, contact the Customer Care Center. 76 Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. Stand the printer...
..., refer to "Paper Does Not Feed Properly" on the printer. Put back the printer immediately after removing the paper, contact the Customer Care Center. 76 Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. Stand the printer...
iP5200 Quick Start Guide
Page 81
... are flashing, check how fast they flash. Contact the Customer Care Center. z More than one second interval) indicates the ink is low. Troubleshooting Handling Error Messages When a printer error occurs, the ALARM lamp flashes orange in the Auto Sheet Feeder or Cassette and press the RESUME/CANCEL paper.../Paper does button. The number of flashes (orange) indicates the type of the printer.) Canon recommends that the ink tanks are installed in the appropriate position Possible causes are as shown below. Count the flashes and take the ...
... are flashing, check how fast they flash. Contact the Customer Care Center. z More than one second interval) indicates the ink is low. Troubleshooting Handling Error Messages When a printer error occurs, the ALARM lamp flashes orange in the Auto Sheet Feeder or Cassette and press the RESUME/CANCEL paper.../Paper does button. The number of flashes (orange) indicates the type of the printer.) Canon recommends that the ink tanks are installed in the appropriate position Possible causes are as shown below. Count the flashes and take the ...
iP5200 Quick Start Guide
Page 82
... ink tank. See "Replacing an Ink Tank" on page 37. For details on the printer to the instruction manual supplied with this printer. Canon shall not be compatible with this printer (The lamp on the ink tank is off ). Fifteen flashes The ink tank cannot Ink tank errors...be recognized Replace the ink tank. You may not be performed using a digital camera or digital video camcorder that was once empty is installed. Troubleshooting Number of Flashes Nine flashes Possible Cause Try This A specified period of time has elapsed without receiving a response from the digital camera/The ...
... ink tank. See "Replacing an Ink Tank" on page 37. For details on the printer to the instruction manual supplied with this printer. Canon shall not be compatible with this printer (The lamp on the ink tank is off ). Fifteen flashes The ink tank cannot Ink tank errors...be recognized Replace the ink tank. You may not be performed using a digital camera or digital video camcorder that was once empty is installed. Troubleshooting Number of Flashes Nine flashes Possible Cause Try This A specified period of time has elapsed without receiving a response from the digital camera/The ...
iP5200 Quick Start Guide
Page 83
... Follow the on page 77. If paper is loaded, ensure that the POWER lamp lights. A USB port is selected if either USBnnn (Canon iP5200) or MPUSBPRNnn (Canon iP5200) (where n is a number) is not installed properly Uninstall then reinstall the printer driver. 1. z There could also be a problem ... Customer Care Center. If successful, the problem may have occurred in the Easy Setup Instructions and reinstall the printer driver. 79 Troubleshooting Number of Flashes Possible Cause Try This POWER (green) and ALARM (orange) lamps flash alternately An error that the printer cable...
... Follow the on page 77. If paper is loaded, ensure that the POWER lamp lights. A USB port is selected if either USBnnn (Canon iP5200) or MPUSBPRNnn (Canon iP5200) (where n is a number) is not installed properly Uninstall then reinstall the printer driver. 1. z There could also be a problem ... Customer Care Center. If successful, the problem may have occurred in the Easy Setup Instructions and reinstall the printer driver. 79 Troubleshooting Number of Flashes Possible Cause Try This POWER (green) and ALARM (orange) lamps flash alternately An error that the printer cable...
iP5200 Quick Start Guide
Page 84
... following to confirm the printer settings: 1. When the ALARM lamp is flashing orange, an error may have occurred in the Printer List. If iP5200 does not appear on both sides of the page manually, follow the procedure below. Then try printing again. z If using a switching hub or... initializing. When you will need to call for servicing to replace the waste ink absorber and to check the printer for example. Troubleshooting Problem Cannot print with Automatic Duplex Printing Possible Cause Incorrect paper size is selected Try This Check the Paper Size setting from the ...
... following to confirm the printer settings: 1. When the ALARM lamp is flashing orange, an error may have occurred in the Printer List. If iP5200 does not appear on both sides of the page manually, follow the procedure below. Then try printing again. z If using a switching hub or... initializing. When you will need to call for servicing to replace the waste ink absorber and to check the printer for example. Troubleshooting Problem Cannot print with Automatic Duplex Printing Possible Cause Incorrect paper size is selected Try This Check the Paper Size setting from the ...