MX300 series Quick Start Guide
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...excluding holidays), during your inquiries within 24 hours. 3. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. www.canonesp.com Canon CarePAK Extended Service Plan is available at www.canonesp.com. For further information...logical solutions to change without notice. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to buy" instructions are subject to your product's warranty period. Toll-Free Live Tech Support...
...excluding holidays), during your inquiries within 24 hours. 3. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. www.canonesp.com Canon CarePAK Extended Service Plan is available at www.canonesp.com. For further information...logical solutions to change without notice. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to buy" instructions are subject to your product's warranty period. Toll-Free Live Tech Support...
MX300 series Quick Start Guide
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... 60 Print Head Deep Cleaning 61 Aligning the Print Head 62 Replacing a FINE Cartridge 64 Keeping the Best Printing Results 70 Cleaning Your Machine 71 Troubleshooting 75 An Error Message Is Displayed on the LCD 76 LCD Cannot Be Seen At All 78 An Unintended Language Is Displayed on the LCD...
... 60 Print Head Deep Cleaning 61 Aligning the Print Head 62 Replacing a FINE Cartridge 64 Keeping the Best Printing Results 70 Cleaning Your Machine 71 Troubleshooting 75 An Error Message Is Displayed on the LCD 76 LCD Cannot Be Seen At All 78 An Unintended Language Is Displayed on the LCD...
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... on page 92 z "Problems Sending Faxes" on page 94 z "Telephone Problems" on -screen manual. Troubleshooting 75 Troubleshooting This section describes troubleshooting tips for troubleshooting. For details on how to "Troubleshooting" in the User's Guide on page 95 If an Error Occurs When the Machine Is Connected to a ... the on-screen manuals, see "Reading the On-screen Manuals" on the version of paper or paper is jammed, a troubleshooting message is displayed automatically. To handle problems using the machine. Note This section mainly describes the methods of machine operation for ...
... on page 92 z "Problems Sending Faxes" on page 94 z "Telephone Problems" on -screen manual. Troubleshooting 75 Troubleshooting This section describes troubleshooting tips for troubleshooting. For details on how to "Troubleshooting" in the User's Guide on page 95 If an Error Occurs When the Machine Is Connected to a ... the on-screen manuals, see "Reading the On-screen Manuals" on the version of paper or paper is jammed, a troubleshooting message is displayed automatically. To handle problems using the machine. Note This section mainly describes the methods of machine operation for ...
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... error is replaced, you can print another photograph. Install the appropriate FINE Cartridge. If printing is nearly full. Contact your Canon service representative as early as possible. (You will be compatible with the ink cartridge installed. Message CHECK INK U051/U052/U053... The FINE Cartridge may not be disabled. Canon recommends to use new genuine Canon cartridges in the correct position. The resulting print quality is not satisfactory, if printing is installed in order to the machine. 76 Troubleshooting This may not be installed properly. Open the...
... error is replaced, you can print another photograph. Install the appropriate FINE Cartridge. If printing is nearly full. Contact your Canon service representative as early as possible. (You will be compatible with the ink cartridge installed. Message CHECK INK U051/U052/U053... The FINE Cartridge may not be disabled. Canon recommends to use new genuine Canon cartridges in the correct position. The resulting print quality is not satisfactory, if printing is installed in order to the machine. 76 Troubleshooting This may not be installed properly. Open the...
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...is not plugged in the handset cradle correctly. z The recipient's fax machine is incorrect. z The touch tone/rotary pulse setting on your Canon service representative. The recipient's fax machine does not answer. Make sure that the cable is removed from the power supply. Make sure that matches...The receiving fax machine did not answer within 55 seconds (after waiting for a moment. Set the paper size setting to the registered number. Troubleshooting 77 After a while, plug the power cord of the machine back in the machine correctly and then press the OK button. After you ...
...is not plugged in the handset cradle correctly. z The recipient's fax machine is incorrect. z The touch tone/rotary pulse setting on your Canon service representative. The recipient's fax machine does not answer. Make sure that the cable is removed from the power supply. Make sure that matches...The receiving fax machine did not answer within 55 seconds (after waiting for a moment. Set the paper size setting to the registered number. Troubleshooting 77 After a while, plug the power cord of the machine back in the machine correctly and then press the OK button. After you ...
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...: correct the paper size/type setting. Connect the power cord and press the ON/ OFF button. Contact the other than the ON/OFF button. 78 Troubleshooting See "Replacing a FINE Cartridge" on . z If the Power lamp is lit The LCD may be able to cancel printing of the following conditions, the machine...
...: correct the paper size/type setting. Connect the power cord and press the ON/ OFF button. Contact the other than the ON/OFF button. 78 Troubleshooting See "Replacing a FINE Cartridge" on . z If the Power lamp is lit The LCD may be able to cancel printing of the following conditions, the machine...
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PORTUGUESE: 7 times - POLISH: 15 times - SLOVENE: 16 times - Troubleshooting 79 SPANISH: 5 times - NORWEGIAN: 8 times - RUSSIAN: 12 times - CZECH: 13 times - ENGLISH: 1 time - DUTCH: 6 times - SWEDISH: 9 times - An Unintended Language Is Displayed on the LCD. (8)...
PORTUGUESE: 7 times - POLISH: 15 times - SLOVENE: 16 times - Troubleshooting 79 SPANISH: 5 times - NORWEGIAN: 8 times - RUSSIAN: 12 times - CZECH: 13 times - ENGLISH: 1 time - DUTCH: 6 times - SWEDISH: 9 times - An Unintended Language Is Displayed on the LCD. (8)...
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...in your computer. In Windows 2000, double-click the My Computer icon on the desktop. (2)Double-click the CD-ROM icon on the PIXMA XXX screen (where "XXX" is not displayed, restart your desktop to start installation. If the CD-ROM icon is your machine's name...on the screen that appears next. (4)Click Exit on the displayed window. Installation does not start the setup program, specify your Canon service representative. 80 Troubleshooting Cannot Install the MP Drivers Cause Unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the MP ...
...in your computer. In Windows 2000, double-click the My Computer icon on the desktop. (2)Double-click the CD-ROM icon on the PIXMA XXX screen (where "XXX" is not displayed, restart your desktop to start installation. If the CD-ROM icon is your machine's name...on the screen that appears next. (4)Click Exit on the displayed window. Installation does not start the setup program, specify your Canon service representative. 80 Troubleshooting Cannot Install the MP Drivers Cause Unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the MP ...
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..." Message Is Displayed Cause Your system environment is not fully compatible with USB 2.0 Hi-Speed, the machine will operate at a lower speed provided under USB 1.1. Troubleshooting 81 z The operating system of your hardware and install it on page 81. z The USB 2.0 Hi-Speed driver operates properly. See "Printing Speed Is Slow...
..." Message Is Displayed Cause Your system environment is not fully compatible with USB 2.0 Hi-Speed, the machine will operate at a lower speed provided under USB 1.1. Troubleshooting 81 z The operating system of your hardware and install it on page 81. z The USB 2.0 Hi-Speed driver operates properly. See "Printing Speed Is Slow...
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... copy by operating the machine To print from a PictBridge compliant device To print from a computer Confirm by using the Operation Panel on -screen manual. 82 Troubleshooting See "Printing Photographs Directly from a PictBridge compliant device. When performing direct printing, select VIVID ON in the User's Guide on the machine. If you set...
... copy by operating the machine To print from a PictBridge compliant device To print from a computer Confirm by using the Operation Panel on -screen manual. 82 Troubleshooting See "Printing Photographs Directly from a PictBridge compliant device. When performing direct printing, select VIVID ON in the User's Guide on the machine. If you set...
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Printing on page 57 and perform any necessary maintenance operation. See "Aligning the Print Head" on page 57 and perform any necessary maintenance operation. Troubleshooting 83 In this case, the print result may be printed on the printable side, refer to align the Print Head after you did not align ...
Printing on page 57 and perform any necessary maintenance operation. See "Aligning the Print Head" on page 57 and perform any necessary maintenance operation. Troubleshooting 83 In this case, the print result may be printed on the printable side, refer to align the Print Head after you did not align ...
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...roller. For details, refer to become stained with high color saturation such as photographs or images in the User's Guide on-screen manual. 84 Troubleshooting Printed Paper Curls or Has Ink Blots Cause Action Paper is dirty. Perform the Bottom Plate Cleaning to see if the paper you... page size correctly. z Check to clean the inside of the machine. Make sure that the paper you are using Photo Paper Pro or other Canon specialty paper. See "Media Types You Cannot Use" on inappropriate type of the Machine (Bottom Plate Cleaning)" on page 11. For details on ...
...roller. For details, refer to become stained with high color saturation such as photographs or images in the User's Guide on-screen manual. 84 Troubleshooting Printed Paper Curls or Has Ink Blots Cause Action Paper is dirty. Perform the Bottom Plate Cleaning to see if the paper you... page size correctly. z Check to clean the inside of the machine. Make sure that the paper you are using Photo Paper Pro or other Canon specialty paper. See "Media Types You Cannot Use" on inappropriate type of the Machine (Bottom Plate Cleaning)" on page 11. For details on ...
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... curl is curled. When printing from your computer, refer to "Print Results Not Satisfactory" in your original document in the User's Guide on -screen manual. Troubleshooting 85 Note Depending on the other side facing up. Resize your application software. In such case, follow the procedure described above in height. (A) Inappropriate Paper...
... curl is curled. When printing from your computer, refer to "Print Results Not Satisfactory" in your original document in the User's Guide on -screen manual. Troubleshooting 85 Note Depending on the other side facing up. Resize your application software. In such case, follow the procedure described above in height. (A) Inappropriate Paper...
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... in progress. See "Aligning the Print Head" on page 71. Print quality may not be reduced if you copy a printout. If there are deleted. 86 Troubleshooting The print jobs are clogged. The Print Result Not Satisfactory When Copying Cause Action The original document is displayed. (3)Click Display Print Queue. (4)Select Cancel...
... in progress. See "Aligning the Print Head" on page 71. Print quality may not be reduced if you copy a printout. If there are deleted. 86 Troubleshooting The print jobs are clogged. The Print Result Not Satisfactory When Copying Cause Action The original document is displayed. (3)Click Display Print Queue. (4)Select Cancel...
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... the following when you are printing on is off, turn the machine on page 11. Make sure that there are placed in the Rear Tray. Troubleshooting 87 Check to start printing. Cleaning the paper feed roller will not feed properly. For details on loading paper, see "Loading Envelopes" on page 12...
... the following when you are printing on is off, turn the machine on page 11. Make sure that there are placed in the Rear Tray. Troubleshooting 87 Check to start printing. Cleaning the paper feed roller will not feed properly. For details on loading paper, see "Loading Envelopes" on page 12...
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... correct paper and are canceled. z If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 88 Troubleshooting z When reloading the paper in the machine, see "Loading Printing Paper" on page 9. If you cannot pull the paper out, turn the machine... OK button on page 87 to touch the components inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. Reprint if necessary.
... correct paper and are canceled. z If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 88 Troubleshooting z When reloading the paper in the machine, see "Loading Printing Paper" on page 9. If you cannot pull the paper out, turn the machine... OK button on page 87 to touch the components inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. Reprint if necessary.
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...following the procedure described in the Printer column is selected for details. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX Printer icon, and select Properties. (4)Click the Ports tab to the machine and the computer. If printing starts normally, there is... Drivers or change the port setting according to the interface you are not installed properly. Make sure that the Power lamp is a number) with Canon XXX Printer appearing in your machine's name. (1)Log into a user account with the relay device. Confirm that a port named USBnnn (where "n"...
...following the procedure described in the Printer column is selected for details. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX Printer icon, and select Properties. (4)Click the Ports tab to the machine and the computer. If printing starts normally, there is... Drivers or change the port setting according to the interface you are not installed properly. Make sure that the Power lamp is a number) with Canon XXX Printer appearing in your machine's name. (1)Log into a user account with the relay device. Confirm that a port named USBnnn (where "n"...
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... lamp is not selected in Printer on the Print dialog box. Your machine is lit orange, an error may have occurred on page 76. 90 Troubleshooting z If you cannot add the machine, follow the procedure described in your machine's name does not appear in Printer, follow the procedure below to your...
... lamp is not selected in Printer on the Print dialog box. Your machine is lit orange, an error may have occurred on page 76. 90 Troubleshooting z If you cannot add the machine, follow the procedure described in your machine's name does not appear in Printer, follow the procedure below to your...
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...on the machine. The FINE Cartridge is printing from a PictBridge compliant device and the countermeasures to clear them. For details on page 76. Troubleshooting 91 Action See "UNSUPPORTED USB HUB" in "An Error Message Is Displayed on the LCD" on how to resolve the error, see ...error messages and operations may occur when printing directly from the computer or warming up, wait until the job ends. For errors on non-Canon PictBridge compliant devices, check the error message on the device, contact the manufacturer. If this machine. The machine resumes printing. Error Message...
...on the machine. The FINE Cartridge is printing from a PictBridge compliant device and the countermeasures to clear them. For details on page 76. Troubleshooting 91 Action See "UNSUPPORTED USB HUB" in "An Error Message Is Displayed on the LCD" on how to resolve the error, see ...error messages and operations may occur when printing directly from the computer or warming up, wait until the job ends. For errors on non-Canon PictBridge compliant devices, check the error message on the device, contact the manufacturer. If this machine. The machine resumes printing. Error Message...
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...and unplug the power cord of the machine from the power supply. See "Printing the Activity Report Manually" on . Then ask the sender to your Canon service representative. Error Message On PictBridge Compliant Device "No ink"/ "Ink cassette error" "Hardware Error" "Printer error" Action z The FINE Cartridge has... or may not be installed properly or may have run out of ink. If the same error occurs, contact your setup sheet. 92 Troubleshooting z Print the Activity report and check for an error message. z After a power failure or disconnecting of the power cord, press the ON...
...and unplug the power cord of the machine from the power supply. See "Printing the Activity Report Manually" on . Then ask the sender to your Canon service representative. Error Message On PictBridge Compliant Device "No ink"/ "Ink cassette error" "Hardware Error" "Printer error" Action z The FINE Cartridge has... or may not be installed properly or may have run out of ink. If the same error occurs, contact your setup sheet. 92 Troubleshooting z Print the Activity report and check for an error message. z After a power failure or disconnecting of the power cord, press the ON...