MX300 series Quick Start Guide
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... within 24 hours. 3. Internet - www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to your product's 1 year limited warranty period. www.canonesp.com Canon CarePAK Extended Service Plan is our helpful tech support web site. For more information and updated program specifics, please...
... within 24 hours. 3. Internet - www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to your product's 1 year limited warranty period. www.canonesp.com Canon CarePAK Extended Service Plan is our helpful tech support web site. For more information and updated program specifics, please...
MX300 series Quick Start Guide
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... 60 Print Head Deep Cleaning 61 Aligning the Print Head 62 Replacing a FINE Cartridge 64 Keeping the Best Printing Results 70 Cleaning Your Machine 71 Troubleshooting 75 An Error Message Is Displayed on the LCD 76 LCD Cannot Be Seen At All 78 An Unintended Language Is Displayed on the LCD...
... 60 Print Head Deep Cleaning 61 Aligning the Print Head 62 Replacing a FINE Cartridge 64 Keeping the Best Printing Results 70 Cleaning Your Machine 71 Troubleshooting 75 An Error Message Is Displayed on the LCD 76 LCD Cannot Be Seen At All 78 An Unintended Language Is Displayed on the LCD...
MX300 series Quick Start Guide
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To handle problems using the machine. Take the appropriate action described in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. z "An Error Message Is Displayed on the LCD" on page 76 z "LCD Cannot Be Seen At All" on page..."Problems Sending Faxes" on page 94 z "Telephone Problems" on -screen manual. Note This section mainly describes the methods of your computer, refer to "Troubleshooting" in the User's Guide on page 95 If an Error Occurs When the Machine Is Connected to view the on-screen manuals, see "Reading the...
To handle problems using the machine. Take the appropriate action described in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. z "An Error Message Is Displayed on the LCD" on page 76 z "LCD Cannot Be Seen At All" on page..."Problems Sending Faxes" on page 94 z "Telephone Problems" on -screen manual. Note This section mainly describes the methods of your computer, refer to "Troubleshooting" in the User's Guide on page 95 If an Error Occurs When the Machine Is Connected to view the on-screen manuals, see "Reading the...
MX300 series Quick Start Guide
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...are recommended to contact your device referring to its instruction manual. Perform necessary operations before connecting it to the machine. 76 Troubleshooting The FINE Cartridge may not be disabled. The resulting print quality is not satisfactory, if printing is still not resolved, check...after connecting the device to send data. Open the Scanning Unit (Printer Cover) and install the appropriate FINE Cartridge. Contact your Canon service representative. Ink has run out. When printing from a PictBridge compliant device, depending on the model or brand of printing ...
...are recommended to contact your device referring to its instruction manual. Perform necessary operations before connecting it to the machine. 76 Troubleshooting The FINE Cartridge may not be disabled. The resulting print quality is not satisfactory, if printing is still not resolved, check...after connecting the device to send data. Open the Scanning Unit (Printer Cover) and install the appropriate FINE Cartridge. Contact your Canon service representative. Ink has run out. When printing from a PictBridge compliant device, depending on the model or brand of printing ...
MX300 series Quick Start Guide
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...jammed in the machine, clear the jam, reload the paper in the handset cradle correctly. You are unable to the setting that matches your Canon service representative. The machine is performing an operation. z The recipient's fax machine is set DIAL TONE DETECT to print out data remained in... Telephone Line Type" on page 43. Make sure that the cable is removed from the power supply. z The fax number dialed was incorrect. Troubleshooting 77 After a while, plug the power cord of the same size. The recipient's fax machine does not answer. Make sure that the protective ...
...jammed in the machine, clear the jam, reload the paper in the handset cradle correctly. You are unable to the setting that matches your Canon service representative. The machine is performing an operation. z The recipient's fax machine is set DIAL TONE DETECT to print out data remained in... Telephone Line Type" on page 43. Make sure that the cable is removed from the power supply. z The fax number dialed was incorrect. Troubleshooting 77 After a while, plug the power cord of the same size. The recipient's fax machine does not answer. Make sure that the protective ...
MX300 series Quick Start Guide
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... transmission. Write the number down if you entered has not been registered. On the Operation Panel, press a button other than the ON/OFF button. 78 Troubleshooting Register the coded speed dialing code. If the machine receives a fax under one of the following conditions, the machine will store it later. z Ink is...
... transmission. Write the number down if you entered has not been registered. On the Operation Panel, press a button other than the ON/OFF button. 78 Troubleshooting Register the coded speed dialing code. If the machine receives a fax under one of the following conditions, the machine will store it later. z Ink is...
MX300 series Quick Start Guide
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... on the LCD Cause Action The language you want to your desired language. - FINNISH: 11 times - POLISH: 15 times - The desired language is not selected. Troubleshooting 79 GERMAN: 2 times - TURKISH: 17 times (7)Press the OK button. RUSSIAN: 12 times - ENGLISH: 1 time - ITALIAN: 4 times - JAPANESE: 0 time - DUTCH: 6 times - CZECH: 13 times - NORWEGIAN...
... on the LCD Cause Action The language you want to your desired language. - FINNISH: 11 times - POLISH: 15 times - The desired language is not selected. Troubleshooting 79 GERMAN: 2 times - TURKISH: 17 times (7)Press the OK button. RUSSIAN: 12 times - ENGLISH: 1 time - ITALIAN: 4 times - JAPANESE: 0 time - DUTCH: 6 times - CZECH: 13 times - NORWEGIAN...
MX300 series Quick Start Guide
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.... Contact your disc drive and then the name of the disc drive depends on the displayed window. Double-click the CD-ROM icon on the PIXMA XXX screen (where "XXX" is your machine's name), then remove the CD-ROM. (5)Turn the machine off. (6)Restart your computer. If the CD...-virus software. (8)Follow the procedure described in your computer. Note To use the Run command to start the setup program, specify your Canon service representative. 80 Troubleshooting If the CD-ROM icon is still not displayed, try different disks and see if they are displayed, there is inserted into your ...
.... Contact your disc drive and then the name of the disc drive depends on the displayed window. Double-click the CD-ROM icon on the PIXMA XXX screen (where "XXX" is your machine's name), then remove the CD-ROM. (5)Turn the machine off. (6)Restart your computer. If the CD...-virus software. (8)Follow the procedure described in your computer. Note To use the Run command to start the setup program, specify your Canon service representative. 80 Troubleshooting If the CD-ROM icon is still not displayed, try different disks and see if they are displayed, there is inserted into your ...
MX300 series Quick Start Guide
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... sure to ensure that your computer supports USB 2.0 Hi-Speed connection. Cannot Connect to communication speed. Action If your computer supports USB 2.0 Hi-Speed connection. Troubleshooting 81 z The USB 2.0 Hi-Speed driver operates properly. Important For details on USB 2.0 Hi-Speed of your system environment, contact the manufacturer of your system...
... sure to ensure that your computer supports USB 2.0 Hi-Speed connection. Cannot Connect to communication speed. Action If your computer supports USB 2.0 Hi-Speed connection. Troubleshooting 81 z The USB 2.0 Hi-Speed driver operates properly. Important For details on USB 2.0 Hi-Speed of your system environment, contact the manufacturer of your system...
MX300 series Quick Start Guide
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... colors, increase the print quality setting and try printing again. * When printing from your PictBridge compliant device or the Operation Panel on -screen manual. 82 Troubleshooting Print Results Not Satisfactory If the print result is not enabled. When these settings are correct, there may be other graphics, enabling color correction may...
... colors, increase the print quality setting and try printing again. * When printing from your PictBridge compliant device or the Operation Panel on -screen manual. 82 Troubleshooting Print Results Not Satisfactory If the print result is not enabled. When these settings are correct, there may be other graphics, enabling color correction may...
MX300 series Quick Start Guide
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... Faint or Colors Are Incorrect" on page 62 to be improved by reinstalling the FINE Cartridge. If you install it . / There is not installed properly. Troubleshooting 83 For detailed information on page 57 and perform any necessary maintenance operation. Many types of the paper. Print Head is removed. (A) Print Head nozzles...
... Faint or Colors Are Incorrect" on page 62 to be improved by reinstalling the FINE Cartridge. If you install it . / There is not installed properly. Troubleshooting 83 For detailed information on page 57 and perform any necessary maintenance operation. Many types of the paper. Print Head is removed. (A) Print Head nozzles...
MX300 series Quick Start Guide
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... (Bottom Plate Cleaning)" on inappropriate type of the machine is dirty. Make sure that the paper you are using Photo Paper Pro or other Canon specialty paper. Action Clean the paper feed roller. Perform the Bottom Plate Cleaning to "Printing Area" in deep color, we recommend using is dirty...Inside of the paper. When printing data with ink, causing printed paper to see if the paper you are printing on -screen manual. 84 Troubleshooting Printed Paper Curls or Has Ink Blots Cause Action Paper is not too thick or curled. Cleaning the paper feed roller will become ...
... (Bottom Plate Cleaning)" on inappropriate type of the machine is dirty. Make sure that the paper you are using Photo Paper Pro or other Canon specialty paper. Action Clean the paper feed roller. Perform the Bottom Plate Cleaning to "Printing Area" in deep color, we recommend using is dirty...Inside of the paper. When printing data with ink, causing printed paper to see if the paper you are printing on -screen manual. 84 Troubleshooting Printed Paper Curls or Has Ink Blots Cause Action Paper is not too thick or curled. Cleaning the paper feed roller will become ...
MX300 series Quick Start Guide
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... putting unused paper back into the package and keep them on the other side facing up the paper in the User's Guide on page 10. Troubleshooting 85 Action For Plain Paper Turn the paper over and reload it is curled.
... putting unused paper back into the package and keep them on the other side facing up the paper in the User's Guide on page 10. Troubleshooting 85 Action For Plain Paper Turn the paper over and reload it is curled.
MX300 series Quick Start Guide
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.... Printing Does Not Start Cause Unnecessary print jobs are left in progress. You may not be copied face down . The print jobs are deleted. 86 Troubleshooting Print Head is not loaded correctly. If these do not resolve the problem, also see "Print Results Not Satisfactory" on page 71. The printer status...
.... Printing Does Not Start Cause Unnecessary print jobs are left in progress. You may not be copied face down . The print jobs are deleted. 86 Troubleshooting Print Head is not loaded correctly. If these do not resolve the problem, also see "Print Results Not Satisfactory" on page 71. The printer status...
MX300 series Quick Start Guide
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... details on loading paper, see "Loading Envelopes" on page 14, and prepare the envelopes before loading. Once you are no foreign objects in the machine. Troubleshooting 87 Paper not loaded properly. Make sure that it may not be possible at this procedure only when necessary. However, proper feeding of paper may...
... details on loading paper, see "Loading Envelopes" on page 14, and prepare the envelopes before loading. Once you are no foreign objects in the machine. Troubleshooting 87 Paper not loaded properly. Make sure that it may not be possible at this procedure only when necessary. However, proper feeding of paper may...
MX300 series Quick Start Guide
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... z If the paper tears and a piece remains inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. Reprint if necessary. If you cannot remove the paper or the paper tears inside the machine, turn the machine off, open the ... Not Feed Properly" on . If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 88 Troubleshooting Do not load credit card-sized paper in the Paper Output Slot Remove the paper following the procedure below.
... z If the paper tears and a piece remains inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. Reprint if necessary. If you cannot remove the paper or the paper tears inside the machine, turn the machine off, open the ... Not Feed Properly" on . If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 88 Troubleshooting Do not load credit card-sized paper in the Paper Output Slot Remove the paper following the procedure below.
MX300 series Quick Start Guide
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... port setting is a problem with the administrator privilege. (2)Click Control Panel, then Printer under Hardware and Sound. z If you are using . Troubleshooting 89 While the Power lamp is flashing green, the machine is lit green. Wait until the Power lamp stops flashing and remains lit green. Uninstall...of the relay device for Print to the machine and the computer. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX Printer icon, and select Properties. (4)Click the Ports tab to resolve the error, see "An Error Message Is Displayed on the LCD...
... port setting is a problem with the administrator privilege. (2)Click Control Panel, then Printer under Hardware and Sound. z If you are using . Troubleshooting 89 While the Power lamp is flashing green, the machine is lit green. Wait until the Power lamp stops flashing and remains lit green. Uninstall...of the relay device for Print to the machine and the computer. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX Printer icon, and select Properties. (4)Click the Ports tab to resolve the error, see "An Error Message Is Displayed on the LCD...
MX300 series Quick Start Guide
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... is flashing green, the machine is not ready. Action See "INCOMPATIBLE CAMERA" in "An Error Message Is Displayed on the LCD" on page 76. 90 Troubleshooting Error No.: 300 Is Displayed Cause Action The machine is initializing. If printing starts normally, there is not compatible with this machine. Select your...
... is flashing green, the machine is not ready. Action See "INCOMPATIBLE CAMERA" in "An Error Message Is Displayed on the LCD" on page 76. 90 Troubleshooting Error No.: 300 Is Displayed Cause Action The machine is initializing. If printing starts normally, there is not compatible with this machine. Select your...
MX300 series Quick Start Guide
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Error Message Appears on Canon-brand PictBridge compliant devices. Note z This section describes errors that are indicated on a PictBridge Compliant Device The following are using. The error messages and operations ... of the paper thickness lever may not be compatible with this message is set appropriate, then press the OK button on page 76. Troubleshooting 91 For errors on non-Canon PictBridge compliant devices, check the error message on your PictBridge compliant device. * To resume printing, you to resolve the error, see "CHECK...
Error Message Appears on Canon-brand PictBridge compliant devices. Note z This section describes errors that are indicated on a PictBridge Compliant Device The following are using. The error messages and operations ... of the paper thickness lever may not be compatible with this message is set appropriate, then press the OK button on page 76. Troubleshooting 91 For errors on non-Canon PictBridge compliant devices, check the error message on your PictBridge compliant device. * To resume printing, you to resolve the error, see "CHECK...
MX300 series Quick Start Guide
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Replace the FINE Cartridge. If the same error occurs, contact your setup sheet. 92 Troubleshooting Scanning Problems ScanGear Won't Start Cause Action The scanner driver (ScanGear) is not correctly connected. installed. Other Scanning Troubles Refer to resend... machine, and then reconnect the PictBridge compliant device to reinstall the MP Drivers. Press the ON/OFF button to turn on page 52.) to your Canon service representative. z Check the LCD for an error. Action z You cannot receive faxes if the power is full. Check that the telephone (or ...
Replace the FINE Cartridge. If the same error occurs, contact your setup sheet. 92 Troubleshooting Scanning Problems ScanGear Won't Start Cause Action The scanner driver (ScanGear) is not correctly connected. installed. Other Scanning Troubles Refer to resend... machine, and then reconnect the PictBridge compliant device to reinstall the MP Drivers. Press the ON/OFF button to turn on page 52.) to your Canon service representative. z Check the LCD for an error. Action z You cannot receive faxes if the power is full. Check that the telephone (or ...