Software & Network Users Manual - English
Page 95
...do the following: Before you use PC-FAX receiving with Administrator rights to allow communication through port number 137 and 54926. See Troubleshooting and Routine Maintenance of stored faxes received, for example: PC-Fax Msgs:001 When you switch your PC on, the PC-FAX Receive...receive, you may get a Security Alert message when you start the PC-FAX receiving feature. Visit the Brother Solutions Center (http://solutions.brother.com) for more information. • If your PC. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-240C and MFC-3360C) ...
...do the following: Before you use PC-FAX receiving with Administrator rights to allow communication through port number 137 and 54926. See Troubleshooting and Routine Maintenance of stored faxes received, for example: PC-Fax Msgs:001 When you switch your PC on, the PC-FAX Receive...receive, you may get a Security Alert message when you start the PC-FAX receiving feature. Visit the Brother Solutions Center (http://solutions.brother.com) for more information. • If your PC. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-240C and MFC-3360C) ...
Users Manual - English
Page 3
...and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your ...the latest firmware upgrade (for Windows® only). You can check here for the hearing-impaired) 1-877-BROTHER (voice) (514) 685-4898 (fax) i Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should...
...and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your ...the latest firmware upgrade (for Windows® only). You can check here for the hearing-impaired) 1-877-BROTHER (voice) (514) 685-4898 (fax) i Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should...
Users Manual - English
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Adjusting Brightness, Contrast and Color 106 Cropping ...108 Borderless printing 108 Setting your changes as new default 108 Restoring all the settings to factory settings 108 Scan to Card ...109 ...) Declaration of Conformity (USA only 126 Industry Canada Compliance Statement (Canada only 127 LAN connection 127 Legal limitations for copying 128 Trademarks 129 B Troubleshooting and Routine Maintenance Troubleshooting 130 If you are having difficulty with your machine 130 Error messages 136 Transferring your faxes or Fax Journal report 139 Document jam 140...
Adjusting Brightness, Contrast and Color 106 Cropping ...108 Borderless printing 108 Setting your changes as new default 108 Restoring all the settings to factory settings 108 Scan to Card ...109 ...) Declaration of Conformity (USA only 126 Industry Canada Compliance Statement (Canada only 127 LAN connection 127 Legal limitations for copying 128 Trademarks 129 B Troubleshooting and Routine Maintenance Troubleshooting 130 If you are having difficulty with your machine 130 Error messages 136 Transferring your faxes or Fax Journal report 139 Document jam 140...
Users Manual - English
Page 126
... The file name is set automatically however, you can set a name of your choice using the PhotoCapture Center®, you can easily identify and troubleshoot any problems. When an error message is displayed on the LCD and you press a key, the machine will beep to get your attention. ...name, go to step f. Press Black Start or Color Start to start scanning without changing additional settings. Chapter 14 e Do one of the following. To change the quality, go to step j. Press Black Start or Color Start to start scanning without changing additional settings. Press OK....
... The file name is set automatically however, you can set a name of your choice using the PhotoCapture Center®, you can easily identify and troubleshoot any problems. When an error message is displayed on the LCD and you press a key, the machine will beep to get your attention. ...name, go to step f. Press Black Start or Color Start to start scanning without changing additional settings. Chapter 14 e Do one of the following. To change the quality, go to step j. Press Black Start or Color Start to start scanning without changing additional settings. Press OK....
Users Manual - English
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... Messages 15 Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory. ...
... Messages 15 Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory. ...
Users Manual - English
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Section VI Appendixes VI Safety and Legal 118 Troubleshooting and Routine Maintenance 130 Menu and Features 158 Specifications 175 Glossary 191
Section VI Appendixes VI Safety and Legal 118 Troubleshooting and Routine Maintenance 130 Menu and Features 158 Specifications 175 Glossary 191
Users Manual - English
Page 146
...ink cartridges are using the recommended types of paper you bought the machine. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Calls must call the country where you are fresh. Click Start and ...then Printers and Faxes. One or more ink cartridges are having difficulty with your model name), and make...
...ink cartridges are using the recommended types of paper you bought the machine. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Calls must call the country where you are fresh. Click Start and ...then Printers and Faxes. One or more ink cartridges are having difficulty with your model name), and make...
Users Manual - English
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... The highest resolution needs longer data processing, sending and printing time. Use at least 24 bit color data with ink. (See Cleaning the machine printer or at any one time. Printed pages are wrinkled. Make sure you pull out the paper support until the ink is...correctly. (See Loading paper and other media on page 148.) Characters and lines are using the recommended types of the printer driver. Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Suggestions White horizontal lines appear in 1' printing. Make sure the paper is loaded properly in ...
... The highest resolution needs longer data processing, sending and printing time. Use at least 24 bit color data with ink. (See Cleaning the machine printer or at any one time. Printed pages are wrinkled. Make sure you pull out the paper support until the ink is...correctly. (See Loading paper and other media on page 148.) Characters and lines are using the recommended types of the printer driver. Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Suggestions White horizontal lines appear in 1' printing. Make sure the paper is loaded properly in ...
Users Manual - English
Page 149
If the problem continues, ask the telephone company to check your machine's scanner operation. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Vertical black lines when sending. Print the Transmission Verification Report ...an external or extension phone, press your machine is common to possible interference on the phone line, try changing the menu setting of memory. Troubleshooting and Routine Maintenance Sending Faxes Difficulty Cannot send a fax. Suggestions Check all devices that send and receive information on page 38.) Ask the...
If the problem continues, ask the telephone company to check your machine's scanner operation. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Vertical black lines when sending. Print the Transmission Verification Report ...an external or extension phone, press your machine is common to possible interference on the phone line, try changing the menu setting of memory. Troubleshooting and Routine Maintenance Sending Faxes Difficulty Cannot send a fax. Suggestions Check all devices that send and receive information on page 38.) Ask the...
Users Manual - English
Page 151
... in Network Connection Settings. 3 Click Add button, and in Macintosh HD/Library/Printers/Brother/Utilities or from the model of service" field, enter any name. Follow the instructions... on page 88.) and check the current Network settings printed in Ready mode. In the internal and external port numbers fields enter "54925" for more information.) The network scanning feature does... and then click OK. The network PC-Fax Receive feature does not work . Troubleshooting and Routine Maintenance Network Difficulties Difficulty Suggestions Cannot print over the Network. Firewall setting on...
... in Network Connection Settings. 3 Click Add button, and in Macintosh HD/Library/Printers/Brother/Utilities or from the model of service" field, enter any name. Follow the instructions... on page 88.) and check the current Network settings printed in Ready mode. In the internal and external port numbers fields enter "54925" for more information.) The network scanning feature does... and then click OK. The network PC-Fax Receive feature does not work . Troubleshooting and Routine Maintenance Network Difficulties Difficulty Suggestions Cannot print over the Network. Firewall setting on...
Users Manual - English
Page 152
... unplugged while the computer was too long. Allow the machine to another telephone line. The machine will cancel the job and clear it , the color fax will be sent as a black and white fax. If the sending machine has the ability to send or receive again. Visit us at ... or other fax machine's polling that the fax be stored in the machine's Re-start printing from the memory. One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. While memory is left in the memory. Replace the ink cartridges. (See Replacing the ink cartridges on page...
... unplugged while the computer was too long. Allow the machine to another telephone line. The machine will cancel the job and clear it , the color fax will be sent as a black and white fax. If the sending machine has the ability to send or receive again. Visit us at ... or other fax machine's polling that the fax be stored in the machine's Re-start printing from the memory. One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. While memory is left in the memory. Replace the ink cartridges. (See Replacing the ink cartridges on page...
Users Manual - English
Page 153
...See number that the fax be received into the slot does not contain a .JPG file. One or more of the ink cartridges are running out of paper or paper is not programmed. Reinstall...page 66.) 137 answer or is too cold. Storing Speed-Dial numbers on page 141. Troubleshooting and Routine Maintenance Error Message Low Temperature Media Error Near Empty No Caller ID No Cartridge... card that you have not subscribed to convert it again and then press Black Start or Color Start. You tried to use the Caller ID feature call history. The paper is not installed...
...See number that the fax be received into the slot does not contain a .JPG file. One or more of the ink cartridges are running out of paper or paper is not programmed. Reinstall...page 66.) 137 answer or is too cold. Storing Speed-Dial numbers on page 141. Troubleshooting and Routine Maintenance Error Message Low Temperature Media Error Near Empty No Caller ID No Cartridge... card that you have not subscribed to convert it again and then press Black Start or Color Start. You tried to use the Caller ID feature call history. The paper is not installed...
Users Manual - English
Page 155
... If the LCD shows No Data, there are no faxes left in the memory, press 2. e Press Stop/Exit. 139 b Press Menu. f Do one of the following : To transfer all faxes to your PC B You can also transfer the Fax Journal report to your PC, press 1. a Press ...faxes you want a backup print. To exit and leave the faxes in the machine's memory. Press OK. d Press a or b to interrupt the error temporarily. Troubleshooting and Routine Maintenance e Press a or b to choose Service. g Press Black Start. c Press a or b to choose Fax Transfer. Press OK. Press OK. Press ...
... If the LCD shows No Data, there are no faxes left in the memory, press 2. e Press Stop/Exit. 139 b Press Menu. f Do one of the following : To transfer all faxes to your PC B You can also transfer the Fax Journal report to your PC, press 1. a Press ...faxes you want a backup print. To exit and leave the faxes in the machine's memory. Press OK. d Press a or b to interrupt the error temporarily. Troubleshooting and Routine Maintenance e Press a or b to choose Service. g Press Black Start. c Press a or b to choose Fax Transfer. Press OK. Press OK. Press ...
Users Manual - English
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... Cover back on the LCD after you cannot remove the jammed paper from the front of the machine, or the error message still appears on . Troubleshooting and Routine Maintenance d Remove the Jam Clear Cover (1) from the front of the machine and then closing it is set properly. 141 a Pull the paper...
... Cover back on the LCD after you cannot remove the jammed paper from the front of the machine, or the error message still appears on . Troubleshooting and Routine Maintenance d Remove the Jam Clear Cover (1) from the front of the machine and then closing it is set properly. 141 a Pull the paper...
Users Manual - English
Page 159
...ink left in the ink cartridge. Even though the machine tells you that you adjust the Equalization for compatibility to choose Miscellaneous. If one or more ink cartridges are having problems sending or receiving a fax due to possible interference on the phone line, we recommend that an... example Black, the LCD shows Ink Empty and Black. The LCD will tell you with an ink dot counter. Troubleshooting and Routine Maintenance Phone line interference B If you are empty, for the color shown on the LCD. 143 c Press a or b to reduce the modem speed for fax operations. e Press ...
...ink left in the ink cartridge. Even though the machine tells you that you adjust the Equalization for compatibility to choose Miscellaneous. If one or more ink cartridges are having problems sending or receiving a fax due to possible interference on the phone line, we recommend that an... example Black, the LCD shows Ink Empty and Black. The LCD will tell you with an ink dot counter. Troubleshooting and Routine Maintenance Phone line interference B If you are empty, for the color shown on the LCD. 143 c Press a or b to reduce the modem speed for fax operations. e Press ...
Users Manual - English
Page 161
...NOT dismantle or tamper with volatile liquids such as thinner or benzine will not know the quantity of the machine. Brother strongly recommends that you mix the colors by installing an ink cartridge in the wrong position, clean the print head several times after you install the ink...may stain your machine. Use or attempted use of potentially incompatible ink and/or cartridges in the Brother machine may cause damage to replace them out with your skin. Troubleshooting and Routine Maintenance Note If the LCD shows No Cartridge after correcting the cartridge installation. WARNING ...
...NOT dismantle or tamper with volatile liquids such as thinner or benzine will not know the quantity of the machine. Brother strongly recommends that you mix the colors by installing an ink cartridge in the wrong position, clean the print head several times after you install the ink...may stain your machine. Use or attempted use of potentially incompatible ink and/or cartridges in the Brother machine may cause damage to replace them out with your skin. Troubleshooting and Routine Maintenance Note If the LCD shows No Cartridge after correcting the cartridge installation. WARNING ...
Users Manual - English
Page 163
... the machine from the AC power outlet before cleaning the printer platen (1). d Put the Jam Clear Cover back on. f Re-connect the power cord. 147 Troubleshooting and Routine Maintenance Cleaning the machine printer platen B WARNING Be sure to lift the 1 scanner cover until it off with isopropyl alcohol on a cotton swab...
... the machine from the AC power outlet before cleaning the printer platen (1). d Put the Jam Clear Cover back on. f Re-connect the power cord. 147 Troubleshooting and Routine Maintenance Cleaning the machine printer platen B WARNING Be sure to lift the 1 scanner cover until it off with isopropyl alcohol on a cotton swab...
Users Manual - English
Page 165
...cleaning and test print procedures at least five times and the print quality is still poor, replace the ink cartridge for the clogged color. Press OK. f Do one of the following: If the number 5 sample of both the 600 dpi and 1200 dpi are gone. Note i ...When a print head nozzle is still missing, call Brother Customer Service (see if number 5 most closely matches the number 0 sample (1-8). Press OK. i Press Stop/Exit. 149 CAUTION DO NOT touch the print head. Troubleshooting and Routine Maintenance Checking the printing alignment B You may void the ...
...cleaning and test print procedures at least five times and the print quality is still poor, replace the ink cartridge for the clogged color. Press OK. f Do one of the following: If the number 5 sample of both the 600 dpi and 1200 dpi are gone. Note i ...When a print head nozzle is still missing, call Brother Customer Service (see if number 5 most closely matches the number 0 sample (1-8). Press OK. i Press Stop/Exit. 149 CAUTION DO NOT touch the print head. Troubleshooting and Routine Maintenance Checking the printing alignment B You may void the ...
Users Manual - English
Page 167
c Connect the curled handset cord to open the cover with those on the cradle with your hand, use a coin to the machine. Note If you cannot open it clicks into place. c Attach the side cover. Installing the handset and handset cradle B a Remove the side cover. Troubleshooting and Routine Maintenance b Align the recessed arrows on the machine, and then slide the cradle toward the front of the machine until it . 151
c Connect the curled handset cord to open the cover with those on the cradle with your hand, use a coin to the machine. Note If you cannot open it clicks into place. c Attach the side cover. Installing the handset and handset cradle B a Remove the side cover. Troubleshooting and Routine Maintenance b Align the recessed arrows on the machine, and then slide the cradle toward the front of the machine until it . 151
Users Manual - English
Page 169
g Plug the AC adapter into place. b Align the recessed arrows on the bracket with those on the side of the machine. f Route the AC power cord through the hook (2) as shown below. 1 2 d Press the tab (1) and place the front of the machine until it clicks into the AC power outlet. 1 153 Troubleshooting and Routine Maintenance e Push the cradle down. c Make sure you plug the connector into the jack (1) and route the cable through the guide on the machine, and then slide the bracket toward the front of the cradle in position.
g Plug the AC adapter into place. b Align the recessed arrows on the bracket with those on the side of the machine. f Route the AC power cord through the hook (2) as shown below. 1 2 d Press the tab (1) and place the front of the machine until it clicks into the AC power outlet. 1 153 Troubleshooting and Routine Maintenance e Push the cradle down. c Make sure you plug the connector into the jack (1) and route the cable through the guide on the machine, and then slide the bracket toward the front of the cradle in position.