Users Manual - English
Page 6
..., MFC and DCP and 1-800-276-7746 for Printers, or to a Brother Authorized Service Center within the applicable warranty period, Brother or...United States, this warranty covers only warranty service within the U.S. Brother® One-Year Limited Warranty and Replacement Service (USA only) Who is covered... Laser Units. You are not the Original Purchaser and the product that expired in accordance with a photocopy of your bill of non Brother...heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as to whether to Brother or ...
..., MFC and DCP and 1-800-276-7746 for Printers, or to a Brother Authorized Service Center within the applicable warranty period, Brother or...United States, this warranty covers only warranty service within the U.S. Brother® One-Year Limited Warranty and Replacement Service (USA only) Who is covered... Laser Units. You are not the Original Purchaser and the product that expired in accordance with a photocopy of your bill of non Brother...heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as to whether to Brother or ...
Users Manual - English
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... if defective in the development, production, or delivery of this MFC/Facsimile machine shall be the sole liability of a Sales Receipt. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the ...H9B 3H6 vi LIMITED WARRANTY (CANADA) For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping. Damage to your exclusive remedy against Brother for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, Distributors, ...
... if defective in the development, production, or delivery of this MFC/Facsimile machine shall be the sole liability of a Sales Receipt. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the ...H9B 3H6 vi LIMITED WARRANTY (CANADA) For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping. Damage to your exclusive remedy against Brother for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, Distributors, ...
Users Manual - English
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... 11-4 For your safety 11-4 Disconnect device 11-4 LAN connection 11-4 International ENERGY STAR® Compliance Statement 11-5 Laser safety 11-5 FDA regulations 11-6 Important safety instructions 11-7 Trademarks 11-9 Shipment of the MFC 11-9 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages 12-1 Original...12-18 Packing and shipping the MFC 12-19 Routine maintenance 12-22 Cleaning the scanner 12-22 Cleaning the printer 12-23 Cleaning the drum unit 12-24 Replacing the toner cartridge 12-25 How to replace the toner cartridge 12-26 Replacing the ...
... 11-4 For your safety 11-4 Disconnect device 11-4 LAN connection 11-4 International ENERGY STAR® Compliance Statement 11-5 Laser safety 11-5 FDA regulations 11-6 Important safety instructions 11-7 Trademarks 11-9 Shipment of the MFC 11-9 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages 12-1 Original...12-18 Packing and shipping the MFC 12-19 Routine maintenance 12-22 Cleaning the scanner 12-22 Cleaning the printer 12-23 Cleaning the drum unit 12-24 Replacing the toner cartridge 12-25 How to replace the toner cartridge 12-26 Replacing the ...
Users Manual - English
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MFC part names and operations ■ Front view 4 Telephone Handset 3 ADF Document Output Support 2 Front Cover Release Button 5 ADF Document Support 6 Control Panel 7 Face-down Output Tray Support Flap Unfold it to install a toner cartridge or drum unit. 10 Paper Tray (Tray #1) Load paper here. 1 - 3 ...original document here. 6 Control Panel Use the keys and display to control the MFC. 7 Face-down Output Tray Support Flap with Extension (Support Flap) from sliding off the MFC. 8 Power Switch Switch the MFC on or off. 9 Front Cover Open to prevent the printed paper with ...
MFC part names and operations ■ Front view 4 Telephone Handset 3 ADF Document Output Support 2 Front Cover Release Button 5 ADF Document Support 6 Control Panel 7 Face-down Output Tray Support Flap Unfold it to install a toner cartridge or drum unit. 10 Paper Tray (Tray #1) Load paper here. 1 - 3 ...original document here. 6 Control Panel Use the keys and display to control the MFC. 7 Face-down Output Tray Support Flap with Extension (Support Flap) from sliding off the MFC. 8 Power Switch Switch the MFC on or off. 9 Front Cover Open to prevent the printed paper with ...
Users Manual - English
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... on page 12-1.) Check the LCD message. (See Troubleshooting on , please call Brother Customer Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in the tray or clear the paper jam. Turn off . LCD Red MFC status Service error Cover open . If you cannot clear the error and still see...off or the MFC is in Sleep mode, the LCD back light is open Toner empty Paper error Out of memory Other errors Description Follow the steps below. 1. The cover is off the power switch. 2. Close the cover. (See Error messages on page 12-1.) Replace the toner cartridge with a new one. (See Replacing...
... on page 12-1.) Check the LCD message. (See Troubleshooting on , please call Brother Customer Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in the tray or clear the paper jam. Turn off . LCD Red MFC status Service error Cover open . If you cannot clear the error and still see...off or the MFC is in Sleep mode, the LCD back light is open Toner empty Paper error Out of memory Other errors Description Follow the steps below. 1. The cover is off the power switch. 2. Close the cover. (See Error messages on page 12-1.) Replace the toner cartridge with a new one. (See Replacing...
Users Manual - English
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... it goes into sleep mode. The timer is 05 minutes. While the MFC is in sleep mode, you set Toner Save to select On (or Ecology 1.Toner Save Off). 3 Press Set. 4 Press Stop/Exit. GETTING STARTED 4 - 11 You can conserve toner using this feature. If you try to print or copy in sleep mode... Sleep on the LCD. When you will take effect the next time the MFC copies, prints or is restarted. Toner Save You can choose how long the MFC is idle (from 00 to select Off in Step 2. ■ If the MFC is in Sleep Mode when you want to turn sleep mode off the...
... it goes into sleep mode. The timer is 05 minutes. While the MFC is in sleep mode, you set Toner Save to select On (or Ecology 1.Toner Save Off). 3 Press Set. 4 Press Stop/Exit. GETTING STARTED 4 - 11 You can conserve toner using this feature. If you try to print or copy in sleep mode... Sleep on the LCD. When you will take effect the next time the MFC copies, prints or is restarted. Toner Save You can choose how long the MFC is idle (from 00 to select Off in Step 2. ■ If the MFC is in Sleep Mode when you want to turn sleep mode off the...
Users Manual - English
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...tried to Machine Error, call . Polled Waiting mode. The MFC will hear the cooling fan running while the display on . terminated the call Brother Customer Service. DR Mode in Use The MFC is not in Verify the other party's fax machine Try...toner cartridge is too hot or too cool. Please close the jam clear cover (fuser cover). (See Paper jams on page 7-3.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2 Error Poor phone line quality caused communication error. Disconnected The other party or other party's polling setup. Not Registered You tried to access a One...
...tried to Machine Error, call . Polled Waiting mode. The MFC will hear the cooling fan running while the display on . terminated the call Brother Customer Service. DR Mode in Use The MFC is not in Verify the other party's fax machine Try...toner cartridge is too hot or too cool. Please close the jam clear cover (fuser cover). (See Paper jams on page 7-3.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2 Error Poor phone line quality caused communication error. Disconnected The other party or other party's polling setup. Not Registered You tried to access a One...
Users Manual - English
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.... If you can 't store data in the MFC. If the MFC cannot reset itself and return to the date and time prompt, it out, then close the front cover again. Replace the toner cartridge with a new one. (See Replacing the toner cartridge on page 10-3.) -OR- Please call Brother Customer Service and tell them the Machine...
.... If you can 't store data in the MFC. If the MFC cannot reset itself and return to the date and time prompt, it out, then close the front cover again. Replace the toner cartridge with a new one. (See Replacing the toner cartridge on page 10-3.) -OR- Please call Brother Customer Service and tell them the Machine...
Users Manual - English
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If you gently pull the paper out. 12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE Instead, pull the edge of the jammed paper out of the MFC. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you cannot remove the drum unit and toner cartridge assembly easily at this time, do not use extra force. 4 Pull out the drum unit and toner cartridge assembly. Pull the jammed paper up and out of the paper tray.
If you gently pull the paper out. 12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE Instead, pull the edge of the jammed paper out of the MFC. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you cannot remove the drum unit and toner cartridge assembly easily at this time, do not use extra force. 4 Pull out the drum unit and toner cartridge assembly. Pull the jammed paper up and out of the paper tray.
Users Manual - English
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Print a few copies of the test page until the scattering of the fuser unit. If you have to Step 7. If the paper jam can be cleared, go to pull the paper toward the back of the MFC, the fuser may get dirty with toner powder and it may scatter on the next printouts. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8 Pull the jammed paper out of toner stops. WARNING To prevent damage to the MFC caused by static electricity, do not touch the electrodes shown in the following diagram. 5 Open the back output tray.
Print a few copies of the test page until the scattering of the fuser unit. If you have to Step 7. If the paper jam can be cleared, go to pull the paper toward the back of the MFC, the fuser may get dirty with toner powder and it may scatter on the next printouts. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8 Pull the jammed paper out of toner stops. WARNING To prevent damage to the MFC caused by static electricity, do not touch the electrodes shown in the following diagram. 5 Open the back output tray.
Users Manual - English
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10 Then put the toner cartridge back in the drum unit. 9 Put the drum unit and toner cartridge assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 8 Push the lock lever down and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10 Then put the toner cartridge back in the drum unit. 9 Put the drum unit and toner cartridge assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 8 Push the lock lever down and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit.
Users Manual - English
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...laser printers have text missing. Scanning Difficulties TWAIN errors appear while scanning. "Unable to write to reduce the print resolution. Reduce the printing resolution. Select 'RAW' from the 'Start' menu. Make sure the MFC...ini file or the Setup Group) 4. i.e. "MFC is showing an error message. (See Error messages on . • The toner cartridge and drum unit are the same. Adjust ..., etc.) Suggested areas to the computer using Adobe Illustrator. The MFC prints first couple of the 'Brother MFC-8220 or MFC-8220 (USB) Printer'. My headers or footers appear when I view my...
...laser printers have text missing. Scanning Difficulties TWAIN errors appear while scanning. "Unable to write to reduce the print resolution. Reduce the printing resolution. Select 'RAW' from the 'Start' menu. Make sure the MFC...ini file or the Setup Group) 4. i.e. "MFC is showing an error message. (See Error messages on . • The toner cartridge and drum unit are the same. Adjust ..., etc.) Suggested areas to the computer using Adobe Illustrator. The MFC prints first couple of the 'Brother MFC-8220 or MFC-8220 (USB) Printer'. My headers or footers appear when I view my...
Users Manual - English
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...one sheet at a time. Thin or thick paper below the standard can I use . (See Setting the Paper Type on page 4-5 and Media Type on page 2-4 in Software User's Guide on the CD-ROM.) Printed pages are smeared. The Paper Type setting may be too thick or have loaded the Brother...that are curled. Set Toner Save mode to off as follows. If possible, try again. DIFFICULTY SUGGESTIONS 'MFC Connect Failure' If the MFC is not connected to... any LED activity. The NC-9100h has a two color LED for laser machines. (See About paper on page 12-5. Print Quality Difficulties Printed pages...
...one sheet at a time. Thin or thick paper below the standard can I use . (See Setting the Paper Type on page 4-5 and Media Type on page 2-4 in Software User's Guide on the CD-ROM.) Printed pages are smeared. The Paper Type setting may be too thick or have loaded the Brother...that are curled. Set Toner Save mode to off as follows. If possible, try again. DIFFICULTY SUGGESTIONS 'MFC Connect Failure' If the MFC is not connected to... any LED activity. The NC-9100h has a two color LED for laser machines. (See About paper on page 12-5. Print Quality Difficulties Printed pages...
Users Manual - English
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... the drum unit on page 2-1.) Check the printer's environment - If your MFC is too light, Toner Save mode may be on page 2-1.) Choose Thick paper mode in the MFC itself. (See Toner Save on page 4-11.) Try installing a new toner cartridge. (See Replacing the toner cartridge on page 12-25.) Try installing a new drum unit. (See...
... the drum unit on page 2-1.) Check the printer's environment - If your MFC is too light, Toner Save mode may be on page 2-1.) Choose Thick paper mode in the MFC itself. (See Toner Save on page 4-11.) Try installing a new toner cartridge. (See Replacing the toner cartridge on page 12-25.) Try installing a new drum unit. (See...
Users Manual - English
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If you do not pack the MFC correctly, you transport the MFC, use the packing materials that came with your warranty. 1 Turn the MFC power switch off. 2 Unplug the MFC from the telephone wall jack. 3 Unplug the MFC from the AC power outlet. 4 Unplug the parallel and USB cable from the MFC, if it is connected. 5 Open the front cover. 6 Remove the drum unit and toner cartridge assembly. Packing and shipping the MFC Whenever you may void your machine. Leave the toner cartridge installed in the drum unit. 12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE
If you do not pack the MFC correctly, you transport the MFC, use the packing materials that came with your warranty. 1 Turn the MFC power switch off. 2 Unplug the MFC from the telephone wall jack. 3 Unplug the MFC from the AC power outlet. 4 Unplug the parallel and USB cable from the MFC, if it is connected. 5 Open the front cover. 6 Remove the drum unit and toner cartridge assembly. Packing and shipping the MFC Whenever you may void your machine. Leave the toner cartridge installed in the drum unit. 12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Users Manual - English
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Remove the telephone line cord, ADF document output support, ADF document support, handset and handset curled cord. 9 Wrap the MFC in the plastic bag and place it in the original carton with the original packing material. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20 Fold down the face-down output tray flap.
Remove the telephone line cord, ADF document output support, ADF document support, handset and handset curled cord. 9 Wrap the MFC in the plastic bag and place it in the original carton with the original packing material. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20 Fold down the face-down output tray flap.
Users Manual - English
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10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord, handset, handset curled cord and printed materials in the original carton as part of the Exchange Service, pack only the MFC. Keep all separate parts to Brother as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE
10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord, handset, handset curled cord and printed materials in the original carton as part of the Exchange Service, pack only the MFC. Keep all separate parts to Brother as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Users Manual - English
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... not use isopropyl alcohol to clean the laser scanner window. ■ Do not touch the scanner window with cold water. 1 Turn the MFC power switch off with your finger. ■ The drum unit contains toner, so handle it off , unplug the MFC from the control panel. If toner scatters and your hands or clothes get... and open the front cover of the machine are extremely HOT! Front view HOT! 12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE When you have used the MFC, some internal parts of the MFC, never touch the shaded parts shown in the diagram below.
... not use isopropyl alcohol to clean the laser scanner window. ■ Do not touch the scanner window with cold water. 1 Turn the MFC power switch off with your finger. ■ The drum unit contains toner, so handle it off , unplug the MFC from the control panel. If toner scatters and your hands or clothes get... and open the front cover of the machine are extremely HOT! Front view HOT! 12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE When you have used the MFC, some internal parts of the MFC, never touch the shaded parts shown in the diagram below.
Users Manual - English
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... use isopropyl alcohol. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 24 Laser Scanner Window Cleaning the drum unit We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid spilling and scattering toner. 1 Clean the primary corona wire inside the drum unit by... wiping it into the MFC. (See Replacing the drum unit on page 12-30...
... use isopropyl alcohol. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 24 Laser Scanner Window Cleaning the drum unit We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid spilling and scattering toner. 1 Clean the primary corona wire inside the drum unit by... wiping it into the MFC. (See Replacing the drum unit on page 12-30...
Users Manual - English
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... waste disposal office. If you see the Toner Low warning. Replacing the toner cartridge The MFC can print up to local regulations, keeping it separate from domestic waste. When the toner cartridge is supplied with a standard toner cartridge (TN-540) that you clean the MFC when you replace the toner cartridge. 12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
... waste disposal office. If you see the Toner Low warning. Replacing the toner cartridge The MFC can print up to local regulations, keeping it separate from domestic waste. When the toner cartridge is supplied with a standard toner cartridge (TN-540) that you clean the MFC when you replace the toner cartridge. 12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE...