Users Manual - English
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..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord Telephone Handset Handset Curled Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes...
..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord Telephone Handset Handset Curled Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes...
Users Manual - English
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... by hand if you are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and ...Items is made iv MFC LIMITED WARRANTY (USA) What Brother will ask you to do: After contacting Brother or a Brother Authorized Service Center, you... this warranty covers only warranty service within the applicable warranty period. Brother® One-Year Limited Warranty and Replacement Service (USA only) Who is covered... referred to in this warranty as Paper Feeding Kit, Fuser and Laser Units. For the name of consumable, whichever comes first. You are...
... by hand if you are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and ...Items is made iv MFC LIMITED WARRANTY (USA) What Brother will ask you to do: After contacting Brother or a Brother Authorized Service Center, you... this warranty covers only warranty service within the applicable warranty period. Brother® One-Year Limited Warranty and Replacement Service (USA only) Who is covered... referred to in this warranty as Paper Feeding Kit, Fuser and Laser Units. For the name of consumable, whichever comes first. You are...
Users Manual - English
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...WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty.... damages. Warranty Service is available at Brother Authorized Service Centers throughout Canada. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID your User's ...
...WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty.... damages. Warranty Service is available at Brother Authorized Service Centers throughout Canada. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID your User's ...
Users Manual - English
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... 11-4 For your safety 11-4 Disconnect device 11-4 LAN connection 11-4 International ENERGY STAR® Compliance Statement 11-5 Laser safety 11-5 FDA regulations 11-6 Important safety instructions 11-7 Trademarks 11-9 Shipment of the MFC 11-9 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages 12-1 ... 12-24 Replacing the toner cartridge 12-25 How to replace the toner cartridge 12-26 Replacing the drum unit 12-30 Checking the drum life 12-33 Page Counter 12-33 Optional accessories 13-1 Memory board 13-1 Installing the optional memory board 13-2...
... 11-4 For your safety 11-4 Disconnect device 11-4 LAN connection 11-4 International ENERGY STAR® Compliance Statement 11-5 Laser safety 11-5 FDA regulations 11-6 Important safety instructions 11-7 Trademarks 11-9 Shipment of the MFC 11-9 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages 12-1 ... 12-24 Replacing the toner cartridge 12-25 How to replace the toner cartridge 12-26 Replacing the drum unit 12-30 Checking the drum life 12-33 Page Counter 12-33 Optional accessories 13-1 Memory board 13-1 Installing the optional memory board 13-2...
Users Manual - English
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... Support Load the original document here. 6 Control Panel Use the keys and display to install a toner cartridge or drum unit. 10 Paper Tray (Tray #1) Load paper here. 1 - 3 INTRODUCTION MFC part names and operations ■ Front view 4 Telephone Handset 3 ADF Document Output Support 2 Front Cover Release Button...Flap Unfold it to prevent the printed paper with Extension (Support Flap) from sliding off the MFC. 8 Power Switch Switch the MFC on or off. 9 Front Cover Open to control the MFC. 7 Face-down Output Tray Support Flap with Extension 8 Power Switch 1 Manual Feed Tray 9...
... Support Load the original document here. 6 Control Panel Use the keys and display to install a toner cartridge or drum unit. 10 Paper Tray (Tray #1) Load paper here. 1 - 3 INTRODUCTION MFC part names and operations ■ Front view 4 Telephone Handset 3 ADF Document Output Support 2 Front Cover Release Button...Flap Unfold it to prevent the printed paper with Extension (Support Flap) from sliding off the MFC. 8 Power Switch Switch the MFC on or off. 9 Front Cover Open to control the MFC. 7 Face-down Output Tray Support Flap with Extension 8 Power Switch 1 Manual Feed Tray 9...
Users Manual - English
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...accept exit Submenu 0.Miscellaneous 1.Quality 2.Contrast Menu Selections 1.Mem Security 2.Compatibility 3.Drum Life 4.Page Counter 5.Distinctive 6.Caller ID - Selects the Copy resolution for your type of total pages the MFC has printed so far. To access the menu, press Menu. Press the ... default settings are having problems. You can check the percentage of the last 30 Caller IDs stored in Bold with the MFC. High Normal Basic - View or print a list of drum life that remains available. Total Copy Print List/Fax Off Set (On) Display # Print Report Text Photo Auto - ...
...accept exit Submenu 0.Miscellaneous 1.Quality 2.Contrast Menu Selections 1.Mem Security 2.Compatibility 3.Drum Life 4.Page Counter 5.Distinctive 6.Caller ID - Selects the Copy resolution for your type of total pages the MFC has printed so far. To access the menu, press Menu. Press the ... default settings are having problems. You can check the percentage of the last 30 Caller IDs stored in Bold with the MFC. High Normal Basic - View or print a list of drum life that remains available. Total Copy Print List/Fax Off Set (On) Display # Print Report Text Photo Auto - ...
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...Press 1 to reset. The drum counter was longer than about 36 inches (90cm). Check Paper The MFC is not Check Paper #1 properly loaded in Menu, 1, 3. See Original document jams on page 4-6.) 12 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE Error messages As with a new one , follow the steps below .... ACTION Use the drum unit until you have a print quality problem; 12 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , call the country where you bought the MFC. Remove the paper and load it again. Calls must call the Brother fax back system (USA...
...Press 1 to reset. The drum counter was longer than about 36 inches (90cm). Check Paper The MFC is not Check Paper #1 properly loaded in Menu, 1, 3. See Original document jams on page 4-6.) 12 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE Error messages As with a new one , follow the steps below .... ACTION Use the drum unit until you have a print quality problem; 12 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , call the country where you bought the MFC. Remove the paper and load it again. Calls must call the Brother fax back system (USA...
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If problem continues, call Brother Customer Service. Polled Waiting mode. Cooling Down Wait for the drum unit. You must wait 20 minutes for a while. Close the front cover for a while The temperature of the MFC is too hot. You Set Distinctive Ring to another mode. can not change...line. Response/Busy busy. Error Poor phone line quality caused communication error. Not Registered You tried to access a One-Touch or Speed-Dial number that is not in Use The MFC is Verify the number and try again. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Comm. The...
If problem continues, call Brother Customer Service. Polled Waiting mode. Cooling Down Wait for the drum unit. You must wait 20 minutes for a while. Close the front cover for a while The temperature of the MFC is too hot. You Set Distinctive Ring to another mode. can not change...line. Response/Busy busy. Error Poor phone line quality caused communication error. Not Registered You tried to access a One-Touch or Speed-Dial number that is not in Use The MFC is Verify the number and try again. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Comm. The...
Users Manual - English
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Pull the jammed paper up and out of the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you cannot remove the drum unit and toner cartridge assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper out of the MFC. If you gently pull the paper out. 12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE 4 Pull out the drum unit and toner cartridge assembly.
Pull the jammed paper up and out of the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you cannot remove the drum unit and toner cartridge assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper out of the MFC. If you gently pull the paper out. 12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE 4 Pull out the drum unit and toner cartridge assembly.
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Take out the jammed paper if there is any inside the drum unit. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10 Then put the toner cartridge back in the drum unit. 9 Put the drum unit and toner cartridge assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 8 Push the lock lever down and take the toner cartridge out of the drum unit.
Take out the jammed paper if there is any inside the drum unit. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10 Then put the toner cartridge back in the drum unit. 9 Put the drum unit and toner cartridge assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 8 Push the lock lever down and take the toner cartridge out of the drum unit.
Users Manual - English
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...connection, with the sending machine. Sometimes you may be dirty. Clean your primary corona wire (see Cleaning the drum unit on the wall outlet, call your MFC, ask your telephone company to the MFC's telephone jack. Change Tone/Pulse setting. (See Setting Tone and Pulse dialing mode (Canada only) on ...you receive. Ask the other party to hear it answer. If there is still a problem, call Brother Customer Service at 1-800-284-4329 (In USA) or 1-877-BROTHER (In Canada). Your MFC's primary corona wire for printing may be dirty, or the sending party's fax scanner may see if...
...connection, with the sending machine. Sometimes you may be dirty. Clean your primary corona wire (see Cleaning the drum unit on the wall outlet, call your MFC, ask your telephone company to the MFC's telephone jack. Change Tone/Pulse setting. (See Setting Tone and Pulse dialing mode (Canada only) on ...you receive. Ask the other party to hear it answer. If there is still a problem, call Brother Customer Service at 1-800-284-4329 (In USA) or 1-877-BROTHER (In Canada). Your MFC's primary corona wire for printing may be dirty, or the sending party's fax scanner may see if...
Users Manual - English
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... the fax by turning Easy Receive to access the Setup Receive and Setup Send menus. If you answered at the MFC, press Start and hang up immediately. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. The other party's machine is dirty. (See Cleaning the scanner ...'RESULT:NG' or 'RESULT:ERROR'. Handling Incoming Calls Double-ring in Fax mode. Your MFC may see Canceling a fax in copies. Clean them both. (See Cleaning the scanner on page 12-22 and Cleaning the drum unit on a single, shared line with fax receiving tones. Pick up . This condition is...
... the fax by turning Easy Receive to access the Setup Receive and Setup Send menus. If you answered at the MFC, press Start and hang up immediately. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. The other party's machine is dirty. (See Cleaning the scanner ...'RESULT:NG' or 'RESULT:ERROR'. Handling Incoming Calls Double-ring in Fax mode. Your MFC may see Canceling a fax in copies. Clean them both. (See Cleaning the scanner on page 12-22 and Cleaning the drum unit on a single, shared line with fax receiving tones. Pick up . This condition is...
Users Manual - English
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...for this. Out of the 'Brother MFC-8220 or MFC-8220 (USB) Printer'. Make sure the Brother TWAIN driver is Busy" or "MFC Connect Failure" Error Message appears. Run the MFC-Pro Suite Repair and Install program... an error message. (See Error messages on page 13-1.) Most laser printers have text missing. Make sure the MFC is connected directly to check: (Load=, Run=command lines in ...i.e. Usually these are installed properly. (See Replacing the drum unit on page 12-30.) • The interface cable is securely connected between the MFC and computer. (See the Quick Setup Guide.) •...
...for this. Out of the 'Brother MFC-8220 or MFC-8220 (USB) Printer'. Make sure the Brother TWAIN driver is Busy" or "MFC Connect Failure" Error Message appears. Run the MFC-Pro Suite Repair and Install program... an error message. (See Error messages on page 13-1.) Most laser printers have text missing. Make sure the MFC is connected directly to check: (Load=, Run=command lines in ...i.e. Usually these are installed properly. (See Replacing the drum unit on page 12-30.) • The interface cable is securely connected between the MFC and computer. (See the Quick Setup Guide.) •...
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.... (See Choosing a location on page ix.) Use a new toner cartridge. (See Replacing the toner cartridge on page 12-25.) Use a new drum unit. (See Replacing the drum unit on . If your MFC is too light, Toner Save mode may be damaged. Rough-surfaced paper may cause the problem. (See About paper on page... 2-1.) The drum unit may be damaged. Put in the MFC itself. (See Toner Save on page 4-11.) Try installing a new toner cartridge. (See Replacing the toner cartridge on page 12-25.) ...
.... (See Choosing a location on page ix.) Use a new toner cartridge. (See Replacing the toner cartridge on page 12-25.) Use a new drum unit. (See Replacing the drum unit on . If your MFC is too light, Toner Save mode may be damaged. Rough-surfaced paper may cause the problem. (See About paper on page... 2-1.) The drum unit may be damaged. Put in the MFC itself. (See Toner Save on page 4-11.) Try installing a new toner cartridge. (See Replacing the toner cartridge on page 12-25.) ...
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... print. 3.7 in. (94 mm) 3.7 in. (94 mm) Black Spots at 3.7 in. (94 mm) intervals 2 Turn the drum unit gear by hand while looking at 3.7 in a new drum unit. (See Replacing the drum unit on the surface comes off. Put in . (94 mm) intervals Recommendation If the problem is not solved after... printing a few pages, the drum unit may be damaged. Do not touch the photosensitive drum with a cotton swab until the dust or paper powder on page 12-30.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 16
... print. 3.7 in. (94 mm) 3.7 in. (94 mm) Black Spots at 3.7 in. (94 mm) intervals 2 Turn the drum unit gear by hand while looking at 3.7 in a new drum unit. (See Replacing the drum unit on the surface comes off. Put in . (94 mm) intervals Recommendation If the problem is not solved after... printing a few pages, the drum unit may be damaged. Do not touch the photosensitive drum with a cotton swab until the dust or paper powder on page 12-30.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 16
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... long time. The drum unit may sometimes stick to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may be damaged. To clean the drum unit, follow the steps in the printer driver. Call Brother Customer Service. Try ...printing multiple pages to the OPC drum surface. ABCDEFGH abcdefghijk ABCD abcde 01234 White...
... long time. The drum unit may sometimes stick to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may be damaged. To clean the drum unit, follow the steps in the printer driver. Call Brother Customer Service. Try ...printing multiple pages to the OPC drum surface. ABCDEFGH abcdefghijk ABCD abcde 01234 White...
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... stack and then rotating the paper 180° in the input tray. Also, try rotating the paper 180° in the paper tray. The drum unit is a consumable item and it is loaded properly. Compatibility If you are having difficulty sending or receiving a fax due to replace it periodically.... Stop/Exit. Examples of paper in the paper tray too long. Try printing using the straight-through output path. (See How to curl. The MFC adjusts the modem speed for compatibility with your phone line. High temperatures and high humidity will cause paper to load paper on page 2-4.) Make sure...
... stack and then rotating the paper 180° in the input tray. Also, try rotating the paper 180° in the paper tray. The drum unit is a consumable item and it is loaded properly. Compatibility If you are having difficulty sending or receiving a fax due to replace it periodically.... Stop/Exit. Examples of paper in the paper tray too long. Try printing using the straight-through output path. (See How to curl. The MFC adjusts the modem speed for compatibility with your phone line. High temperatures and high humidity will cause paper to load paper on page 2-4.) Make sure...
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Leave the toner cartridge installed in the drum unit. 12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you do not pack the MFC correctly, you transport the MFC, use the packing materials that came with your warranty. 1 Turn the MFC power switch off. 2 Unplug the MFC from the telephone wall jack. 3 Unplug the MFC from the AC power outlet. 4 Unplug the parallel and USB cable from the MFC, if it is connected. 5 Open the front cover. 6 Remove the drum unit and toner cartridge assembly. Packing and shipping the MFC Whenever you may void your machine.
Leave the toner cartridge installed in the drum unit. 12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you do not pack the MFC correctly, you transport the MFC, use the packing materials that came with your warranty. 1 Turn the MFC power switch off. 2 Unplug the MFC from the telephone wall jack. 3 Unplug the MFC from the AC power outlet. 4 Unplug the parallel and USB cable from the MFC, if it is connected. 5 Open the front cover. 6 Remove the drum unit and toner cartridge assembly. Packing and shipping the MFC Whenever you may void your machine.
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Remove the telephone line cord, ADF document output support, ADF document support, handset and handset curled cord. 9 Wrap the MFC in the plastic bag and place it in the original carton with the original packing material. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20 Fold down the face-down output tray flap. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover.
Remove the telephone line cord, ADF document output support, ADF document support, handset and handset curled cord. 9 Wrap the MFC in the plastic bag and place it in the original carton with the original packing material. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20 Fold down the face-down output tray flap. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover.
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Keep all separate parts to Brother as part of the Exchange Service, pack only the MFC. 10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord, handset, handset curled cord and printed materials in the original carton as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Keep all separate parts to Brother as part of the Exchange Service, pack only the MFC. 10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord, handset, handset curled cord and printed materials in the original carton as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE