Network Users Manual - English
Page 166
Troubleshooting For Windows® The Firewall on your computer and re-install...not recommended) is installed, re-enable your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model pull-down list of ControlCenter2. 156 Make sure that Off (not recommended)..., re-enable your Firewall. 13 For Macintosh® Re-select your Firewall. d Click OK. Note After the Brother software package is selected. c Click the General tab. b Double-click Windows Firewall. Windows Vista® users: 13 a...
Troubleshooting For Windows® The Firewall on your computer and re-install...not recommended) is installed, re-enable your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model pull-down list of ControlCenter2. 156 Make sure that Off (not recommended)..., re-enable your Firewall. 13 For Macintosh® Re-select your Firewall. d Click OK. Note After the Brother software package is selected. c Click the General tab. b Double-click Windows Firewall. Windows Vista® users: 13 a...
Network Users Manual - English
Page 167
...Active: The print server is on page 125. The problem may be the result of mismatched or duplicate IP address. Troubleshooting Network print software installation problems 13 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS® X. 13 For a...menu, choose Applications. 2 Open the Utilities folder. 3 Double-click the Terminal icon. 4 Try pinging the print server from the printer driver of the Brother machine in some instances it can take up to two minutes for the print server to load its IP address after being connected ...
...Active: The print server is on page 125. The problem may be the result of mismatched or duplicate IP address. Troubleshooting Network print software installation problems 13 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS® X. 13 For a...menu, choose Applications. 2 Open the Utilities folder. 3 Double-click the Terminal icon. 4 Try pinging the print server from the printer driver of the Brother machine in some instances it can take up to two minutes for the print server to load its IP address after being connected ...
Network Users Manual - English
Page 171
... 5. In Internal Port Number for this service on the General tab is checked, and then click OK. Click OK. Windows Vista® users: a Click the button, Control Panel, Network and Internet, Windows Firewall and click Change settings. In Name: Enter any description, for example, "Brother PC Fax".... with your network connection such as network scanning or printing, check File and Printer Sharing box in the Exceptions tab and then click OK. 13 13 161 d Click the Exceptions tab. Troubleshooting g If you still have trouble with your network connection, click the Add button...
... 5. In Internal Port Number for this service on the General tab is checked, and then click OK. Click OK. Windows Vista® users: a Click the button, Control Panel, Network and Internet, Windows Firewall and click Change settings. In Name: Enter any description, for example, "Brother PC Fax".... with your network connection such as network scanning or printing, check File and Printer Sharing box in the Exceptions tab and then click OK. 13 13 161 d Click the Exceptions tab. Troubleshooting g If you still have trouble with your network connection, click the Add button...
Users Manual - English
Page 15
...only 140 Industry Canada Compliance Statement (Canada only 141 LAN connection 141 International ENERGY STAR® Compliance Statement 141 Legal limitations for copying 142 Trademarks...143 B Troubleshooting and Routine Maintenance 144 Troubleshooting 144 If you are having difficulty with your machine 144 Dial Tone ... machine's printer platen 165 Cleaning the paper pick-up roller 165 Cleaning the print head 166 Checking the print quality 166 Checking the print alignment 167 Checking the ink volume 168 Uninstalling and installing the handset and handset cradle (MFC-790CW only 168...
...only 140 Industry Canada Compliance Statement (Canada only 141 LAN connection 141 International ENERGY STAR® Compliance Statement 141 Legal limitations for copying 142 Trademarks...143 B Troubleshooting and Routine Maintenance 144 Troubleshooting 144 If you are having difficulty with your machine 144 Dial Tone ... machine's printer platen 165 Cleaning the paper pick-up roller 165 Cleaning the print head 166 Checking the print quality 166 Checking the print alignment 167 Checking the ink volume 168 Uninstalling and installing the handset and handset cradle (MFC-790CW only 168...
Users Manual - English
Page 160
...call the country where you bought the machine. Visit us at http://solutions.brother.com. Choose Brother MFC-XXXX (where XXXX is your model name), and make sure that Use Printer Offline is a problem with your machine B Printing Difficulty No printout Suggestions Check...that the correct printer driver has been installed and chosen. One or more ink cartridges are having difficulty with your computer, as the machine pauses during the printing process. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers ...
...call the country where you bought the machine. Visit us at http://solutions.brother.com. Choose Brother MFC-XXXX (where XXXX is your model name), and make sure that Use Printer Offline is a problem with your machine B Printing Difficulty No printout Suggestions Check...that the correct printer driver has been installed and chosen. One or more ink cartridges are having difficulty with your computer, as the machine pauses during the printing process. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers ...
Users Manual - English
Page 161
...sure the paper is not too thick or curled. (See Acceptable paper and other the printed page. If you are using Genuine Brother Innobella™ Ink. printer platen on page 165.) Make sure you are using the paper support flap. (See Loading paper and other print media on ...that you have been stored properly before use. Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality Check the print quality. (See Checking the print quality on page 166.) Make sure that the Media Type setting in the printer driver or the Paper Type setting in the...
...sure the paper is not too thick or curled. (See Acceptable paper and other the printed page. If you are using Genuine Brother Innobella™ Ink. printer platen on page 165.) Make sure you are using the paper support flap. (See Loading paper and other print media on ...that you have been stored properly before use. Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality Check the print quality. (See Checking the print quality on page 166.) Make sure that the Media Type setting in the printer driver or the Paper Type setting in the...
Users Manual - English
Page 168
...need more of the color ink cartridges are shown below. Error Message B&W Print Only Cause Action One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If the paper type is set to a new ink cartridge. If you change to Plain Paper, Inkjet Paper or... are empty. Replace the empty ink cartridges. (See Replacing the ink cartridges on the number of the printer driver you can use the machine until you need to Other Glossy or Brother BP71, the machine will ask that the fax be replaced. Replace the empty ink cartridge. (See Replacing...
...need more of the color ink cartridges are shown below. Error Message B&W Print Only Cause Action One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If the paper type is set to a new ink cartridge. If you change to Plain Paper, Inkjet Paper or... are empty. Replace the empty ink cartridges. (See Replacing the ink cartridges on the number of the printer driver you can use the machine until you need to Other Glossy or Brother BP71, the machine will ask that the fax be replaced. Replace the empty ink cartridge. (See Replacing...
Users Manual - English
Page 171
...resting on the Touchscreen. Paper is jammed in the machine. The paper is jammed into the power source or switch the machine on. Troubleshooting and Routine Maintenance Error Message No Paper Fed No Response/Busy Not Registered Out of Memory Paper Jam Touchscreen initialization failed Cause Action The ...machine is out of paper or Do one of the following steps in Printer jam or paper jam on page 159. Plug the machine back into the machine. Delete unused files from the power source or turn...
...resting on the Touchscreen. Paper is jammed in the machine. The paper is jammed into the power source or switch the machine on. Troubleshooting and Routine Maintenance Error Message No Paper Fed No Response/Busy Not Registered Out of Memory Paper Jam Touchscreen initialization failed Cause Action The ...machine is out of paper or Do one of the following steps in Printer jam or paper jam on page 159. Plug the machine back into the machine. Delete unused files from the power source or turn...
Users Manual - English
Page 175
... press Stop/Exit. 1 c Reset the machine by lifting the scanner cover from the front of the machine and then closing it is closed properly. 159 Troubleshooting and Routine Maintenance d Open the Jam Clear Cover (1) at the back of the machine. e Close the Jam Clear Cover. Pull the jammed paper out of... the machine. Make sure the cover is jammed in the machine. Printer jam or paper jam B Take out the jammed paper depending on where it . If you cannot remove the jammed paper from the front of...
... press Stop/Exit. 1 c Reset the machine by lifting the scanner cover from the front of the machine and then closing it is closed properly. 159 Troubleshooting and Routine Maintenance d Open the Jam Clear Cover (1) at the back of the machine. e Close the Jam Clear Cover. Pull the jammed paper out of... the machine. Make sure the cover is jammed in the machine. Printer jam or paper jam B Take out the jammed paper depending on where it . If you cannot remove the jammed paper from the front of...
Users Manual - English
Page 181
... roller B a Pull the paper tray completely out of the machine. 1 c Clean the Paper Pick-up Roller (1) with a soft, dry lint-free cloth. Troubleshooting and Routine Maintenance Cleaning the machine's printer platen B WARNING Be sure to unplug the machine from the AC power outlet and open position. a Lift the scanner cover until it...
... roller B a Pull the paper tray completely out of the machine. 1 c Clean the Paper Pick-up Roller (1) with a soft, dry lint-free cloth. Troubleshooting and Routine Maintenance Cleaning the machine's printer platen B WARNING Be sure to unplug the machine from the AC power outlet and open position. a Lift the scanner cover until it...