Brother International MFC-790CW Support Question
Brother International MFC-790CW Support Question
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Question posted by sueinca on February 25th, 2013
Setting Up Printer Wireless
I have gone through the steps, however each time it gives me a "connection failed" message. The only thing that appears to be different is that the instructions tell you to click ok after each step but my printer does not have an ok button. The printer does find my router but fails to connect. Any suggestions?
Current Answers
Answer #1: Posted by tintinb on February 27th, 2013 1:57 AM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
Before you can properly setup your printer wirelessly, you have to install the compatible driver software first. The latest and compatible driver software can be downloaded here:
Try to reinstall the driver software and restart your computer. Also, refer to the user's manual for more information. Here's the link:
http://www.helpowl.com/manuals/Brother/MFC790CW/61573
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related Brother International MFC-790CW Manual Pages
Network Users Manual - English - Page 28
3 Configuring your machine for a wireless network (Not available for MFC-5490CN and MFC-5890CN) 3
Overview 3
To connect your machine to your wireless network, you need to follow the instructions in the supplied Quick Setup Guide. Large objects and walls between the two devices as well as interference from other electronic devices can affect the data transfer speed of documents...
Network Users Manual - English - Page 29
... and is on a different frequency.
Configuring your machine for a wireless network (Not available for the radio waves to reach your device.
„ Channels
Wireless networks use channels. SSID (Service Set Identifier) and channels
3
3
You need to configure the SSID and a channel to specify the wireless network you want to connect to.
„ SSID
Each wireless network has its...
Network Users Manual - English - Page 38
... (Not available for MFC-5490CN and MFC-5890CN)
g The machine will have chosen. If the machine finds more than one network use a or b key to choose your wireless device is connected successfully, the display shows Connected for 60 seconds and
configuration is set to not broadcast the SSID, you chose a blank key, go to o. Press OK.
l Choose the...
Network Users Manual - English - Page 40
... and press OK.
If you chose Yes, go back to n. If the connection failed, the display shows Connection Failed for 60 seconds. (See Wireless network troubleshooting on page 179.)
r To apply the settings, press Yes. n If you have completed the wireless network setup.
s The machine starts to connect to continue installing drivers and software necessary for MFC-5490CN and MFC-5890CN...
Network Users Manual - English - Page 42
.... Configuring your machine for a wireless network (Not available for MFC-5490CN and MFC-5890CN)
h If the LCD shows Connected, the machine has successfully connected to your router or access point.
If the LCD shows Setting WLAN, Connecting SES (Connecting WPS or Connecting AOSS),
then Connection Failed, the machine has not successfully connected to your device, please choose Install MFL-Pro...
Network Users Manual - English - Page 43
... page 124. c Press Network.
If the LCD shows Setting WLAN, Connecting SES (Connecting WPS or Connecting AOSS), then Connection Failed, the machine has not successfully connected to configure your machine using the PIN (Personal Identification Number) Method, see the table below). Try starting from e again. Note
If your wireless access point supports Wi-Fi Protected Setup™ (PIN...
Network Users Manual - English - Page 44
... Windows®)
You have completed the wireless network setup.
Configuring your machine for a wireless network (Not available for MFC-5490CN and MFC-5890CN)
LCD messages when using the SES/WPS/AOSS control panel menu
LCD shows Setting WLAN Connecting SES Connecting WPS Connecting AOSS Connected
Connection Failed
Incorrect Mode
Connection status
Action
Searching or accessing the access...
Network Users Manual - English - Page 46
... on-screen instruction.
1 The Registrar is normally the access point / router.
36
For Touchscreen models
3
a Turn on the machine by plugging in a wireless network. h If the LCD shows Connected, the machine has successfully connected to your router or access point. If the LCD shows Connection Failed, the machine has not successfully connected to , and then click Next.
6 Click Close...
Network Users Manual - English - Page 47
... Restoring the network settings to your access point / router. If the LCD shows Connection Failed, the machine has not successfully connected to configure your machine for operating your device, please choose Start Here OSX from the printed page and then click Next.
5 Choose your network that came with your network in a wireless network.
See the instruction manual that...
Network Users Manual - English - Page 52
...-screen instructions for wireless communication.
To
continue configuration, click OK and go to associate the machine with, and then click Next...MFC-5490CN and MFC-5890CN)
k The wizard will search for Authentication and Encryption, the following screen will appear. Then, click Refresh. • If your access point is not configured for wireless networks available from your network is set...
Network Users Manual - English - Page 53
..., go to step a on page 39 and setup the wireless connection again. • If you must configure your machine to
your machine.
43
The settings will remain unchanged if you do not know the Authentication or Encryption settings for your network, contact your network
administrator. • If your wireless settings fail, an error message will appear. n Click Next.
When
configuring...
Network Users Manual - English - Page 58
... enabled and try starting from j again.
48 LCD messages when using the PIN (Personal Identification Number) Method, see the table below). Connection failed. (If this is supported by your machine in a wireless network.
A session overlap was detected.
-
1 Try starting from j again. If the LCD shows Setting WLAN, then Connection Failed or Incorrect Mode, a session overlap was detected...
Network Users Manual - English - Page 65
m The wizard will appear. n If your machine. To
continue configuration, click OK and go to associate the machine with, and then click Next.
4
Note • If the list is blank, check if the machine is within range for Authentication and Encryption, the following screen will search for wireless networks available from your network is no access...
Network Users Manual - English - Page 72
... manually add it by clicking the Add button. Then, click Refresh. • If your access point is the default SSID of the machine. Follow the on-screen instructions for wireless communication. l If your machine. To
continue installation, click OK and go to associate the machine with, and then click Next.
5
Note • "SETUP" is set to not broadcast...
Network Users Manual - English - Page 78
... your device, please choose Start Here OSX from j again. Connecting AOSS Connected
Connection Failed
Connection succeeded. Check that only one router or access point has the Wi-Fi Protected Setup™ mode or AOSS™ mode enabled and try starting j again.
2 If the same message continues, reset the machine back to the default factory settings and try again. n Click...
Network Users Manual - English - Page 83
... network and there is within range for wireless communication. n If your network is not configured for wireless networks available from your target Ad-hoc network does not appear on the list, you wish to p.
73 To
continue installation, click OK and go to associate the machine with, and then click Next.
5
Note • If the list...
Network Users Manual - English - Page 100
... network status will be displayed; Active(11b), Active(11g), or
Connection Failed. c Press WLAN. Press OK. Active(11b), Active(11g), or
Connection Failed.
Control panel setup
WLAN Status (wireless network only)
Status
This field displays the current wireless network status; e The current wireless network status will be displayed;
For Touchscreen models
a Press MENU.
Press...
Network Users Manual - English - Page 172
... and MFC-5890CN) on page 38. Troubleshooting
Wireless network troubleshooting 13
Wireless setup problems 13
The Brother print server is not found during setup by the Wireless Device Setup Wizard.
13
a Make sure that the machine is powered on, is on page 27.
13
Wireless connection problem 13
The wireless network connection is sometimes disabled.
13
The wireless network connection status...
Users Manual - English - Page 14
... the Error Messages 123
15 Wireless photo printing (MFC-990CW only)
124
Printing photos with Bluetooth® wireless technology 124 The requirements for using Bluetooth® wireless technology 124
Setting up your machine 125 Enable Bluetooth® wireless technology on your machine 125 Pass key ...125 Communication Mode 126 Device Address 126 Device Name 126
Print settings ...127...
Users Manual - English - Page 141
... On (or Off). b Press a or b to display Settings. Pass key 15
This setting creates a password that authorizes a Bluetooth® wireless technology enabled device to communicate with your machine
15
You can set Bluetooth® wireless technology to On or Off. Wireless photo printing (MFC-990CW only)
Setting up your machine
15
Settings Pass Key Comm. a Press MENU. e Press Turn On...
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