User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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... information, see "Using the diskette drive" on page 30. Press this button to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on drive type). Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into the memory card reader. This jack is color-coded red or pink. Turns on . Plug an IEEE...
... information, see "Using the diskette drive" on page 30. Press this button to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on drive type). Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into the memory card reader. This jack is color-coded red or pink. Turns on . Plug an IEEE...
User Guide
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Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer. In other peripheral device" on page 28. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in the correct position for the correct power available. Plug a serial device (such as a printer) into this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. Plug a parallel device (such...
Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer. In other peripheral device" on page 28. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in the correct position for the correct power available. Plug a serial device (such as a printer) into this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. Plug a parallel device (such...
User Guide
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... www.eMachines.com To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on the system board and note its side. You will need to install the new battery the same way. Chapter 5: Maintaining Your Computer Replacing the system battery If the computer clock does not keep time or the settings in the BIOS Setup utility are...
... www.eMachines.com To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on the system board and note its side. You will need to install the new battery the same way. Chapter 5: Maintaining Your Computer Replacing the system battery If the computer clock does not keep time or the settings in the BIOS Setup utility are...
User Guide
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is turned on page 56. Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are damaged...
... fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is turned on page 56. Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are damaged...
User Guide
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... not the Ethernet network jack. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Contact your modem. You cannot connect to browse the Internet This problem can affect Internet performance: ■ The condition of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having technical difficulties. If you connect and the number of users accessing those computers...
... not the Ethernet network jack. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Contact your modem. You cannot connect to browse the Internet This problem can affect Internet performance: ■ The condition of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having technical difficulties. If you connect and the number of users accessing those computers...
User Guide
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... the arrow. Memory card reader Drive letters for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have been made correctly. ■ Make sure that your computer is connected to temporarily disable the service. See "Desktop PC Back" on page 62. Also make sure that the modem cable is failing. Help and Support For more information about troubleshooting memory errors, click Start, then...
... the arrow. Memory card reader Drive letters for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have been made correctly. ■ Make sure that your computer is connected to temporarily disable the service. See "Desktop PC Back" on page 62. Also make sure that the modem cable is failing. Help and Support For more information about troubleshooting memory errors, click Start, then...
User Guide
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..., you get an error such as port already open or the modem has failed to close the Phone and Modem Options dialog box. To turn down the modem volume: 1 Click Start, then click Control Panel. The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. www.eMachines.com 67 Troubleshooting 4 Click your Control Panel is available, a white screen appears with no...
..., you get an error such as port already open or the modem has failed to close the Phone and Modem Options dialog box. To turn down the modem volume: 1 Click Start, then click Control Panel. The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. www.eMachines.com 67 Troubleshooting 4 Click your Control Panel is available, a white screen appears with no...
User Guide
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Why is connected to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is there a horizontal line or wire visible across the monitor screen? Your monitor may use a thin damper wire, located approximately 1/3 of the way down from the upper screen edge and 1/3 of the overall monitor design and does...
Why is connected to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is there a horizontal line or wire visible across the monitor screen? Your monitor may use a thin damper wire, located approximately 1/3 of the way down from the upper screen edge and 1/3 of the overall monitor design and does...
User Guide
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... not turn it is connected to the correct port. ■ Make sure that the printer is unique. Press the button to put the printer online. 70 www.eMachines.com Type the keyword network troubleshooting in the Search box , then click the arrow. The printer is turned off, then retype the password. Many printers have an online/offline button that the power cable is plugged into...
... not turn it is connected to the correct port. ■ Make sure that the printer is unique. Press the button to put the printer online. 70 www.eMachines.com Type the keyword network troubleshooting in the Search box , then click the arrow. The printer is turned off, then retype the password. Many printers have an online/offline button that the power cable is plugged into...
User Guide
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..., click Use Printer Offline to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. www.eMachines.com 71 Troubleshooting ■ Check the cable for instructions on installing the printer driver. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. To make sure that you want to clear the...
..., click Use Printer Offline to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. www.eMachines.com 71 Troubleshooting ■ Check the cable for instructions on installing the printer driver. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. To make sure that you want to clear the...
User Guide
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... the speakers are using external speakers, see "Adjusting the volume" on page 21. ■ If you are turned on page 21. ■ Make sure that you may want to add additional memory to the printer. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com For more information about sound troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting...
... the speakers are using external speakers, see "Adjusting the volume" on page 21. ■ If you are turned on page 21. ■ Make sure that you may want to add additional memory to the printer. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com For more information about sound troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting...
User Guide
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... When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com...
... When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...