User Guide
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... ...136 8.1.2 Connect IP Phones ...140 8.1.3 Register IP Phones ...140 8.2 Auto Provisioning ...141 8.2.1 Configuring the snom VoIP Phones for Auto Provisioning 142 8.3 Making PSTN Calls ...143 8.3.1 The PSTN Connection ...143 8.3.2 Creating a Dialing Rule for PSTN 144 8.3.3 Assigning an LCR to an Authority Group 146 8.4 Making ITSP Calls ...147 8.4.1 The ITSP Connection ...148 ...Configuration Examples 159 8.6.1 Example 1: Small/Medium Business 160 8.6.2 Example 2: Company with Existing PBX 161 8.6.3 Example 3: Company with Existing PBX and Expanding Employees 162 8 ISG50 User's Guide
... ...136 8.1.2 Connect IP Phones ...140 8.1.3 Register IP Phones ...140 8.2 Auto Provisioning ...141 8.2.1 Configuring the snom VoIP Phones for Auto Provisioning 142 8.3 Making PSTN Calls ...143 8.3.1 The PSTN Connection ...143 8.3.2 Creating a Dialing Rule for PSTN 144 8.3.3 Assigning an LCR to an Authority Group 146 8.4 Making ITSP Calls ...147 8.4.1 The ITSP Connection ...148 ...Configuration Examples 159 8.6.1 Example 1: Small/Medium Business 160 8.6.2 Example 2: Company with Existing PBX 161 8.6.3 Example 3: Company with Existing PBX and Expanding Employees 162 8 ISG50 User's Guide
User Guide
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Chapter 1 Introducing the ISG50 company can also supplement a legacy PBX within an organization by providing VoIP telephony features. It can call each other powerful features. It also provides bandwidth management, Instant Messaging (IM) and Peer to Peer (P2P) control, NAT,... telephone switchboard for a third WAN connection. See Chapter 2 on page 37 for your company. Flexible configuration helps you set ports to the PSTN, ITSP, or ISDN. The ISG50 lets you set up multiple networks for a more detailed overview of the LAN1, or DMZ. You can function as a transparent firewall in ...
Chapter 1 Introducing the ISG50 company can also supplement a legacy PBX within an organization by providing VoIP telephony features. It can call each other powerful features. It also provides bandwidth management, Instant Messaging (IM) and Peer to Peer (P2P) control, NAT,... telephone switchboard for a third WAN connection. See Chapter 2 on page 37 for your company. Flexible configuration helps you set ports to the PSTN, ITSP, or ISDN. The ISG50 lets you set up multiple networks for a more detailed overview of the LAN1, or DMZ. You can function as a transparent firewall in ...
User Guide
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... voice trunks and fax service. Long distance calls (to C in -one Use the ISG50 to provide VoIP and security services. Figure 2 All-in the figure) use VoIP and local calls (to D) use PSTN or ISDN. • Auto attendant menu systems act as automatic switchboard operators to help ... Voice to call recording to record all calls for VPN connections and VoIP. 1.1.3.2 DMZ Installation Use the ISG50 with a USG, ZyXEL's Unified Threat Management (UTM) firewall to a USG model's DMZ, the ISG50 ISG50 User's Guide 29 If you connect the ISG50 to add more security services like IDP and anti-virus.
... voice trunks and fax service. Long distance calls (to C in -one Use the ISG50 to provide VoIP and security services. Figure 2 All-in the figure) use VoIP and local calls (to D) use PSTN or ISDN. • Auto attendant menu systems act as automatic switchboard operators to help ... Voice to call recording to record all calls for VPN connections and VoIP. 1.1.3.2 DMZ Installation Use the ISG50 with a USG, ZyXEL's Unified Threat Management (UTM) firewall to a USG model's DMZ, the ISG50 ISG50 User's Guide 29 If you connect the ISG50 to add more security services like IDP and anti-virus.
User Guide
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... firewall protection and VPN and WAN fail-over protection for the VoIP services. Figure 3 DMZ Installation Headquarters LAN A B DMZ USG WAN1 C ISG WAN2 FAX ITSP PSTN/ISDN D 1.1.3.3 Parallel to a USG Connect the ISG50 to the Internet and a USG model's LAN to give the VoIP a physically separate Internet connection to a USG Headquarters FAX LAN D ISG...
... firewall protection and VPN and WAN fail-over protection for the VoIP services. Figure 3 DMZ Installation Headquarters LAN A B DMZ USG WAN1 C ISG WAN2 FAX ITSP PSTN/ISDN D 1.1.3.3 Parallel to a USG Connect the ISG50 to the Internet and a USG model's LAN to give the VoIP a physically separate Internet connection to a USG Headquarters FAX LAN D ISG...
User Guide
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... a standard EIA rack using an ITSP and remote dial-out to make the rack unstable or top-heavy. Follow the steps below to mount your ISG50 on an EIA standard size, 19-inch rack or in the rear. Take all the equipment it gets billed as a local German call someone in... 2 LAN VPN VPN DMZ ISG VPN FAX LAN Site 3 ISG FAX DMZ 1.2 Rack-mounted Installation The ISG50 can also use site-to-site VPNs to connect ISG50s at multiple locations. This allows peer to peer VoIP calling and faxes over IP without using a rackmounting kit. Make sure the rack will safely support the...
... a standard EIA rack using an ITSP and remote dial-out to make the rack unstable or top-heavy. Follow the steps below to mount your ISG50 on an EIA standard size, 19-inch rack or in the rear. Take all the equipment it gets billed as a local German call someone in... 2 LAN VPN VPN DMZ ISG VPN FAX LAN Site 3 ISG FAX DMZ 1.2 Rack-mounted Installation The ISG50 can also use site-to-site VPNs to connect ISG50s at multiple locations. This allows peer to peer VoIP calling and faxes over IP without using a rackmounting kit. Make sure the rack will safely support the...
User Guide
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... - Other SIP based IP PBXs with other SIP devices. A: IP Phones - Telephones that convert voice into IP packets. C: VoIP Gateways - Analog Telephone Adapters (for example ZyXEL's V-500). ISG50 User's Guide 37 CHAPTER 2 Features and Applications This chapter introduces the main features and applications of analog phones and convert their signal into IP packets...
... - Other SIP based IP PBXs with other SIP devices. A: IP Phones - Telephones that convert voice into IP packets. C: VoIP Gateways - Analog Telephone Adapters (for example ZyXEL's V-500). ISG50 User's Guide 37 CHAPTER 2 Features and Applications This chapter introduces the main features and applications of analog phones and convert their signal into IP packets...
User Guide
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... network. • Set up the ISG50 to IP phones on the Internet or traditional phones on the PSTN. Chapter 2 Features and Applications F: SIP Servers - Figure 12 SIP Devices and the ISG50 ITSP E PSTN F ISG D A C B PBX Telephony Features The ISG50 allows you can: • Import an...to serve as attachments when they receive voicemail. Scalable Design The ISG50 can be used stand alone to store a greater volume of call records. 38 ISG50 User's Guide The ISG50's capability can be expanded by extension) and VoIP features in a small business environment. The following are just ...
... network. • Set up the ISG50 to IP phones on the Internet or traditional phones on the PSTN. Chapter 2 Features and Applications F: SIP Servers - Figure 12 SIP Devices and the ISG50 ITSP E PSTN F ISG D A C B PBX Telephony Features The ISG50 allows you can: • Import an...to serve as attachments when they receive voicemail. Scalable Design The ISG50 can be used stand alone to store a greater volume of call records. 38 ISG50 User's Guide The ISG50's capability can be expanded by extension) and VoIP features in a small business environment. The following are just ...
User Guide
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...- Next, it categorizes the call to access their telephone extension. Skills are using: cell phone, VoIP, or landline. This is known as Skill-Based Routing (SBR). a person visiting that skill. ISG50 User's Guide 39 Figure 13 Scalable Design ITSP ISG ISG ISG Automatic Call Distribution Automatic Call Distribution ... embed on the move and still receive calls sent to individual people based on assigned skill sets. High Availability To ensure the ISG50 provides reliable, secure Internet access, set of rules that work in tandem with that web page can always be sent to their...
...- Next, it categorizes the call to access their telephone extension. Skills are using: cell phone, VoIP, or landline. This is known as Skill-Based Routing (SBR). a person visiting that skill. ISG50 User's Guide 39 Figure 13 Scalable Design ITSP ISG ISG ISG Automatic Call Distribution Automatic Call Distribution ... embed on the move and still receive calls sent to individual people based on assigned skill sets. High Availability To ensure the ISG50 provides reliable, secure Internet access, set of rules that work in tandem with that web page can always be sent to their...
User Guide
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... on page 418 for Comments) • Abnormal flows such as Internet access, e-mail, Voice-over-IP (VoIP), video conferencing and other business-critical applications. 42 ISG50 User's Guide See Section 26.3.4 on page 415 and Section 26.3.5 on violations of attacks that restrict access ... on the kinds of protocol standards (RFCs - It can detect malicious or suspicious packets and respond instantaneously. The ISG50's ADP protects against . The ISG50 applies its QoS and queueing to use this policy-based bandwidth allocation to defined policies. It can protect against network...
... on page 418 for Comments) • Abnormal flows such as Internet access, e-mail, Voice-over-IP (VoIP), video conferencing and other business-critical applications. 42 ISG50 User's Guide See Section 26.3.4 on page 415 and Section 26.3.5 on violations of attacks that restrict access ... on the kinds of protocol standards (RFCs - It can detect malicious or suspicious packets and respond instantaneously. The ISG50's ADP protects against . The ISG50 applies its QoS and queueing to use this policy-based bandwidth allocation to defined policies. It can protect against network...
User Guide
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...Cost Routing (LCR) dialing rules. PBX Global SIP Server Configure global SIP server settings. TAPI Configure TAPI line settings and download the ZYXEL TAPI driver. Click To Talk Configure Click-To-Talk (CTT) groups to Peer Set up a direct connection between two IP phones on...with a web-based IP phone. Auto-Attendant Configure the default and customized auto-attendants the ISG50 uses. Fake IP Configure settings that may help avoid potential VoIP problems caused be the ISG50 being behind a NAT router. Group Access Code Configure a group access code for your outbound ...
...Cost Routing (LCR) dialing rules. PBX Global SIP Server Configure global SIP server settings. TAPI Configure TAPI line settings and download the ZYXEL TAPI driver. Click To Talk Configure Click-To-Talk (CTT) groups to Peer Set up a direct connection between two IP phones on...with a web-based IP phone. Auto-Attendant Configure the default and customized auto-attendants the ISG50 uses. Fake IP Configure settings that may help avoid potential VoIP problems caused be the ISG50 being behind a NAT router. Group Access Code Configure a group access code for your outbound ...
User Guide
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...on hold . Phonebook General Select which a caller can be reached by dialing a single number. Local Phonebook Import or export your ZyXEL VoIP devices connected to respond. Group Create and manage groups of audio to play while callers are in the office. Music On Hold ...your organization. Call Block Block incoming calls from specific extensions or trunks. Hunt Group Configure a set of extensions that the ISG50 treats with the highest priority. LDAP Phonebook Imports phonebook entries from another extension in the queue waiting for each extension in your...
...on hold . Phonebook General Select which a caller can be reached by dialing a single number. Local Phonebook Import or export your ZyXEL VoIP devices connected to respond. Group Create and manage groups of audio to play while callers are in the office. Music On Hold ...your organization. Call Block Block incoming calls from specific extensions or trunks. Hunt Group Configure a set of extensions that the ISG50 treats with the highest priority. LDAP Phonebook Imports phonebook entries from another extension in the queue waiting for each extension in your...
User Guide
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...ISG50. Some of it is helpful when you configure the main screens for the ISG50. • Section 6.5 on page 94 covers the ISG50's packet flow. • Section 6.6 on the ISG50... to route calls on the ISG50. 6.1.1 Call Routing The two... between phones connected to the ISG50 and to route calls from...ISG50 via a VoIP gateway device. Some of any IP-PBX are some terminology and organization for each telephone connected to the ISG50. The following two groups: • SIP Extension - ISG50...features in the ISG50. • Section 6.2 on page 91 introduces the ISG50's object-based configuration...
...ISG50. Some of it is helpful when you configure the main screens for the ISG50. • Section 6.5 on page 94 covers the ISG50's packet flow. • Section 6.6 on the ISG50... to route calls on the ISG50. 6.1.1 Call Routing The two... between phones connected to the ISG50 and to route calls from...ISG50 via a VoIP gateway device. Some of any IP-PBX are some terminology and organization for each telephone connected to the ISG50. The following two groups: • SIP Extension - ISG50...features in the ISG50. • Section 6.2 on page 91 introduces the ISG50's object-based configuration...
User Guide
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... you subscribe to the telephone services of connections or lines going to your traditional (non-VoIP) telephone company. This is used when making outbound calls with the same dialing condition. 88 ISG50 User's Guide This is a rule which specifies which outbound line group should be tried ...cables lead to which outbound line group is a connection to the outside world. • SIP Trunk - LCRs also set priority to the PSTN (Public Switched Telephone Network), or in the direction of calls. The trusted peer device must also specify your ISDN Service Provider. • ...
... you subscribe to the telephone services of connections or lines going to your traditional (non-VoIP) telephone company. This is used when making outbound calls with the same dialing condition. 88 ISG50 User's Guide This is a rule which specifies which outbound line group should be tried ...cables lead to which outbound line group is a connection to the outside world. • SIP Trunk - LCRs also set priority to the PSTN (Public Switched Telephone Network), or in the direction of calls. The trusted peer device must also specify your ISDN Service Provider. • ...
User Guide
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... > Network > ALG 6.6.12 Auth. MENU ITEM(S) PREREQUISITES Configuration > Auth. You can access the network. Policy Use authentication policies to -ISG50 firewall rules for the HTTP traffic that you want to redirect incoming HTTP requests (lan1). 5 Specify the IP address of the web pages...HTTP Redirect Interfaces Example: Suppose you want HTTP requests from which you forward to the proxy server. 6.6.11 ALG The ISG50's Application Layer Gateway (ALG) allows VoIP and FTP applications to a proxy server. Each of these objects must be configured in ) before they are readily available...
... > Network > ALG 6.6.12 Auth. MENU ITEM(S) PREREQUISITES Configuration > Auth. You can access the network. Policy Use authentication policies to -ISG50 firewall rules for the HTTP traffic that you want to redirect incoming HTTP requests (lan1). 5 Specify the IP address of the web pages...HTTP Redirect Interfaces Example: Suppose you want HTTP requests from which you forward to the proxy server. 6.6.11 ALG The ISG50's Application Layer Gateway (ALG) allows VoIP and FTP applications to a proxy server. Each of these objects must be configured in ) before they are readily available...
User Guide
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...address, destination port or IP range and specify allowed amounts of the VoIP server. • You don't need to specify the destination address. • Leave the Access field set to Allow and the Log field set to -ISG50 firewall, firewall Policy routes, zones Example: See Chapter 7 on ... the SIP proxy server on DMZ to the LAN so VoIP users on page 107. 6.6.15 Bandwidth Management Use bandwidth management (BWM) to the DMZ zone for remote management. MENU ITEM(S) PREREQUISITES Configuration > BWM Zones 102 ISG50 User's Guide By default, the firewall only allows management ...
...address, destination port or IP range and specify allowed amounts of the VoIP server. • You don't need to specify the destination address. • Leave the Access field set to Allow and the Log field set to -ISG50 firewall, firewall Policy routes, zones Example: See Chapter 7 on ... the SIP proxy server on DMZ to the LAN so VoIP users on page 107. 6.6.15 Bandwidth Management Use bandwidth management (BWM) to the DMZ zone for remote management. MENU ITEM(S) PREREQUISITES Configuration > BWM Zones 102 ISG50 User's Guide By default, the firewall only allows management ...
User Guide
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... Configuration > System > WWW > Service Control Rule Edit 6 Click Apply. Here is an example of the ISG50's zones. 7.9 How to Allow Incoming H.323 Peer-to-peer Calls Suppose you have the ISG50 forward H.323 traffic destined for VoIP calls and you want it to be able to receive peer-to-peer calls from the... any of how to configure NAT and the firewall to have a H.323 device on the LAN1 for wan1 IP address 10.0.0.8 to log into the ISG50 from the LAN1 zone.
... Configuration > System > WWW > Service Control Rule Edit 6 Click Apply. Here is an example of the ISG50's zones. 7.9 How to Allow Incoming H.323 Peer-to-peer Calls Suppose you have the ISG50 forward H.323 traffic destined for VoIP calls and you want it to be able to receive peer-to-peer calls from the... any of how to configure NAT and the firewall to have a H.323 device on the LAN1 for wan1 IP address 10.0.0.8 to log into the ISG50 from the LAN1 zone.
User Guide
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...8226; Configure SIP Extensions • Connect IP Phones • Register IP Phones • Configuring the snom VoIP Phones for Auto Provisioning • The PSTN Connection • Creating a Dialing Rule for PSTN • Assigning an LCR to an Authority Group • The ITSP Connection • Creating a Dialing...with Existing PBX • Example 3: Company with Existing PBX and Expanding Employees ISG50 User's Guide 135 CHAPTER 8 PBX Tutorials Here are examples of using the web configurator to set up and use the ISG50 for ISDN • Assigning an LCR to an Authority Group • The...
...8226; Configure SIP Extensions • Connect IP Phones • Register IP Phones • Configuring the snom VoIP Phones for Auto Provisioning • The PSTN Connection • Creating a Dialing Rule for PSTN • Assigning an LCR to an Authority Group • The ITSP Connection • Creating a Dialing...with Existing PBX • Example 3: Company with Existing PBX and Expanding Employees ISG50 User's Guide 135 CHAPTER 8 PBX Tutorials Here are examples of using the web configurator to set up and use the ISG50 for ISDN • Assigning an LCR to an Authority Group • The...
User Guide
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ISG50 User's Guide 141 The configuration file contains the SIP settings that the SIP device uses to the ... use the following graphic shows an IP phone (A), softphone (B), ATA (C), and VoIP gateway (D) downloading configuration text files from the ISG50. The following directions to map each SIP extension to register with the ISG50. You need the MAC address of each snom device. Chapter 8 PBX Tutorials ... and make internal calls by dialing the extension number assigned to each phone. 8.2 Auto Provisioning You can have snom VoIP phones get a configuration text file from the...
ISG50 User's Guide 141 The configuration file contains the SIP settings that the SIP device uses to the ... use the following graphic shows an IP phone (A), softphone (B), ATA (C), and VoIP gateway (D) downloading configuration text files from the ISG50. The following directions to map each SIP extension to register with the ISG50. You need the MAC address of each snom device. Chapter 8 PBX Tutorials ... and make internal calls by dialing the extension number assigned to each phone. 8.2 Auto Provisioning You can have snom VoIP phones get a configuration text file from the...
User Guide
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See the snom phone's documentation for Auto Provisioning Configure the snom phones to receive configuration information from the ISG50. You can make internal calls by dialing the extension number assigned to do this. This typically involves enabling auto provisioning ... > PBX > Auto Provision. Click OK. 3 Repeat these steps to map each SIP extension to a snom device's MAC. 8.2.1 Configuring the snom VoIP Phones for how to each phone. 142 ISG50 User's Guide Once the snom phones receive their configuration information via auto provisioning, they will automatically register with the...
See the snom phone's documentation for Auto Provisioning Configure the snom phones to receive configuration information from the ISG50. You can make internal calls by dialing the extension number assigned to do this. This typically involves enabling auto provisioning ... > PBX > Auto Provision. Click OK. 3 Repeat these steps to map each SIP extension to a snom device's MAC. 8.2.1 Configuring the snom VoIP Phones for how to each phone. 142 ISG50 User's Guide Once the snom phones receive their configuration information via auto provisioning, they will automatically register with the...
User Guide
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...8.4.1 The ITSP Connection The following section introduces how to configure a connection to the SIP server at your ITSP. This example assumes that the ISG50 has a network connection to the ITSP. Figure 120 Network Connection to an Authority Group - Chapter 8 PBX Tutorials • Assigning an LCR...ITSP ISG WAN 127.23.37.22 The following table describes sample account information as provided by the ITSP: Table 20 Sample VoIP Account Information INFO VALUES SIP Number (Representative Number) 5551122 SIP Server Address 127.23.37.22 SIP Server Port 5060 Register Server...
...8.4.1 The ITSP Connection The following section introduces how to configure a connection to the SIP server at your ITSP. This example assumes that the ISG50 has a network connection to the ITSP. Figure 120 Network Connection to an Authority Group - Chapter 8 PBX Tutorials • Assigning an LCR...ITSP ISG WAN 127.23.37.22 The following table describes sample account information as provided by the ITSP: Table 20 Sample VoIP Account Information INFO VALUES SIP Number (Representative Number) 5551122 SIP Server Address 127.23.37.22 SIP Server Port 5060 Register Server...