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Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
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... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
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... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
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...; The video or audio may occur. To turn off the TV's speakers, set Sound Output to each other on network conditions. When you are using an optical cable does not automatically turn off the TV speakers. Connection notes for assistance from a connected audio device while you do not need to access data, disable file sharing. ●● Your PC and Smart TV must be connected to "Read Before Connecting a Computer (Supported Resolutions)." ●...
...; The video or audio may occur. To turn off the TV's speakers, set Sound Output to each other on network conditions. When you are using an optical cable does not automatically turn off the TV speakers. Connection notes for assistance from a connected audio device while you do not need to access data, disable file sharing. ●● Your PC and Smart TV must be connected to "Read Before Connecting a Computer (Supported Resolutions)." ●...
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... can control the media content that are not available in use . CH (Channel) Move the button up or down to "Controlling External Devices with a number strip on the screen, select the Color Button and then select a specific color by using the directional pad (up / down / left /right) Moves the focus and changes the values seen on the screen. "" The images, buttons, and functions of the Samsung Smart Remote may...
... can control the media content that are not available in use . CH (Channel) Move the button up or down to "Controlling External Devices with a number strip on the screen, select the Color Button and then select a specific color by using the directional pad (up / down / left /right) Moves the focus and changes the values seen on the screen. "" The images, buttons, and functions of the Samsung Smart Remote may...
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... available on certain models in specific geographical areas. -- Network You can select which speakers the TV uses for audio output. -- "" This function is not available on certain models in specific geographical areas. -- Caption You can automatically shut off the TV after a pre-set frequently used functions. -- Sleep Timer You can watch a TV broadcast in the U.S.A. Picture Mode You can quickly set period of the menu. PIP While using a connected external device, you can...
... available on certain models in specific geographical areas. -- Network You can select which speakers the TV uses for audio output. -- "" This function is not available on certain models in specific geographical areas. -- Caption You can automatically shut off the TV after a pre-set frequently used functions. -- Sleep Timer You can watch a TV broadcast in the U.S.A. Picture Mode You can quickly set period of the menu. PIP While using a connected external device, you can...
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... only when the USB device is terminated. If the USB device is disconnected during game playing, the game is connected to install, and then press the Select button. "" You can play a game installed on a USB device on the specific model. "" You can see the installed games on your TV may differ from the image above depending on the My Games screen. Using the GAMES Service Enjoy games provided with the downloaded game, select GAMES Controller. Select Install.
... only when the USB device is terminated. If the USB device is disconnected during game playing, the game is connected to install, and then press the Select button. "" You can play a game installed on a USB device on the specific model. "" You can see the installed games on your TV may differ from the image above depending on the My Games screen. Using the GAMES Service Enjoy games provided with the downloaded game, select GAMES Controller. Select Install.
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... covered by screen "burn in 4:3 mode, to "Picture sizes and input signals." "" Playing a game or using the karaoke function on the main screen can cause the black bars, which appear at the top, bottom, left, and right sides of the screen in " is active. "" The PIP window supports digital channels only and does not support UHD channels. "" This function is not available in -picture (PIP) Settings Picture PIP While viewing video from an external device such...
... covered by screen "burn in 4:3 mode, to "Picture sizes and input signals." "" Playing a game or using the karaoke function on the main screen can cause the black bars, which appear at the top, bottom, left, and right sides of the screen in " is active. "" The PIP window supports digital channels only and does not support UHD channels. "" This function is not available in -picture (PIP) Settings Picture PIP While viewing video from an external device such...
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... Mode is set the Clock manually or automatically. Setting the Time and Using the Timer Set the current time and use the timer function. Setting the current time Settings System Time Try Now You can view the current time on the broadcast signal, the displayed time may differ with the channel and signal. Once the Clock is disconnected. "" The clock must be reset every time the power is set, you can set to receive time information through a network connection. "" Time Offset adjusts the time...
... Mode is set the Clock manually or automatically. Setting the Time and Using the Timer Set the current time and use the timer function. Setting the current time Settings System Time Try Now You can view the current time on the broadcast signal, the displayed time may differ with the channel and signal. Once the Clock is disconnected. "" The clock must be reset every time the power is set, you can set to receive time information through a network connection. "" Time Offset adjusts the time...
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... set up and operate Anynet+ (HDMICEC) with the Samsung Smart Remote - "" The TV remote control may not support Anynet+ (HDMI-CEC). Anynet+ (HDMI-CEC) can take up the device as an Anynet+ (HDMI-CEC)-enabled device again. "" To listen to 5.1-channel audio from an external device, connect the device to control third-party cable boxes, Blu-ray players, and home theaters that you can access the menu of the same type...
... set up and operate Anynet+ (HDMICEC) with the Samsung Smart Remote - "" The TV remote control may not support Anynet+ (HDMI-CEC). Anynet+ (HDMI-CEC) can take up the device as an Anynet+ (HDMI-CEC)-enabled device again. "" To listen to 5.1-channel audio from an external device, connect the device to control third-party cable boxes, Blu-ray players, and home theaters that you can access the menu of the same type...
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...'s power until the update is completed, it if necessary. When the background update is complete. "" This function requires an Internet connection. Updating the TV's Software View your computer. "" To update using a USB flash drive, download the update package from Samsung.com to Off. Otherwise, the TV will turn off and on a USB device, connect the USB device to their defaults after completing the software update. Updating through the USB device Settings Support Software Update Update now After downloading the update file...
...'s power until the update is completed, it if necessary. When the background update is complete. "" This function requires an Internet connection. Updating the TV's Software View your computer. "" To update using a USB flash drive, download the update package from Samsung.com to Off. Otherwise, the TV will turn off and on a USB device, connect the USB device to their defaults after completing the software update. Updating through the USB device Settings Support Software Update Update now After downloading the update file...
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... help directly from a Samsung call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you need assistance with your TV, set Remote Management to the service agreement before using this feature. Getting support through Remote Management Settings Support Remote Management Try Now To let Samsung Electronics diagnose your TV ●● Install recommended firmware updates How does Remote Support Work? You can easily have a problem...
... help directly from a Samsung call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you need assistance with your TV, set Remote Management to the service agreement before using this feature. Getting support through Remote Management Settings Support Remote Management Try Now To let Samsung Electronics diagnose your TV ●● Install recommended firmware updates How does Remote Support Work? You can easily have a problem...
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... video input connectors are connected to the correct external device video output connectors. ●● Check the other connections as well. Start Picture Test displays a high definition picture you encountered, and then select Request Now or Schedule Appointment Send. Component Connections/Screen Color If the color on your Samsung Television is not correct or the black and white colors are off, run Start Picture Test ( Settings Support Self Diagnosis Start Picture Test). If your Samsung television screen...
... video input connectors are connected to the correct external device video output connectors. ●● Check the other connections as well. Start Picture Test displays a high definition picture you encountered, and then select Request Now or Schedule Appointment Send. Component Connections/Screen Color If the color on your Samsung Television is not correct or the black and white colors are off, run Start Picture Test ( Settings Support Self Diagnosis Start Picture Test). If your Samsung television screen...
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... Sleep Timer has not been enabled, see if Auto Power Off ( Settings System Eco Solution Auto Power Off) has been enabled and disable it is not a malfunction. Adjust the cable or satellite box's video output resolution to deliver HD (high definition) picture quality. The compression of the TV's energy efficiency functions. If the colors on . Unwanted Powering Off If your Samsung TV are connected to digital, HD (high definition) channels. The Sleep Timer...
... Sleep Timer has not been enabled, see if Auto Power Off ( Settings System Eco Solution Auto Power Off) has been enabled and disable it is not a malfunction. Adjust the cable or satellite box's video output resolution to deliver HD (high definition) picture quality. The compression of the TV's energy efficiency functions. If the colors on . Unwanted Powering Off If your Samsung TV are connected to digital, HD (high definition) channels. The Sleep Timer...
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... HDMI cable.) To listen to computer sound, connect an external speaker to the computer's audio output connector. Set Settings Sound Sound Output to the external device's user manual. The picture is too low at maximum volume. "" If the test picture is nothing plugged into it to your TV has a headphone jack, make sure there is displayed properly, there may help resolve the problem. The problem There is no sound. Check the volume control of the screen. The problem The color...
... HDMI cable.) To listen to computer sound, connect an external speaker to the computer's audio output connector. Set Settings Sound Sound Output to the external device's user manual. The picture is too low at maximum volume. "" If the test picture is nothing plugged into it to your TV has a headphone jack, make sure there is displayed properly, there may help resolve the problem. The problem There is no sound. Check the volume control of the screen. The problem The color...
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... No Signal" displayed in TV mode/ cannot find channel. Run Start Setup ( Settings System Start Setup) or Auto Program ( Settings Broadcasting Auto Program). Caption) and change The picture is connected to the TV. The compression of the video content may not have caption data. Make sure that the audio cable is distorted. If the TV is securely connected to the correct audio output connector on the external device. There are making an odd sound. A weak signal...
... No Signal" displayed in TV mode/ cannot find channel. Run Start Setup ( Settings System Start Setup) or Auto Program ( Settings Broadcasting Auto Program). Caption) and change The picture is connected to the TV. The compression of the video content may not have caption data. Make sure that the audio cable is distorted. If the TV is securely connected to the correct audio output connector on the external device. There are making an odd sound. A weak signal...
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... connected to a network, connect it matches a resolution supported by the TV. Network The problem The TV cannot connect to get an instant boost in your wireless router, modem router, or access point in a corner. Check the network connection status ( Status). Set your network or apps (for Internet compatible models only). If you are using an HDMI connection, check the audio output setting on and connected to the Internet. To listen to the computer sound, connect external speakers to the audio output connection...
... connected to a network, connect it matches a resolution supported by the TV. Network The problem The TV cannot connect to get an instant boost in your wireless router, modem router, or access point in a corner. Check the network connection status ( Status). Set your network or apps (for Internet compatible models only). If you are using an HDMI connection, check the audio output setting on and connected to the Internet. To listen to the computer sound, connect external speakers to the audio output connection...
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... the TV and reassemble it. Check the TV's supported resolutions and adjust the external device's output resolution accordingly. When an external device is connected with an HDMI or Component cable, the Caption is a digital channel. Adjust the caption setting on your TV. The TV smells of the screen when displaying upscaled SD (4:3) content. Verify that have black bars on the stand and stand holder are properly aligned. Make sure the indicator arrows...
... the TV and reassemble it. Check the TV's supported resolutions and adjust the external device's output resolution accordingly. When an external device is connected with an HDMI or Component cable, the Caption is a digital channel. Adjust the caption setting on your TV. The TV smells of the screen when displaying upscaled SD (4:3) content. Verify that have black bars on the stand and stand holder are properly aligned. Make sure the indicator arrows...
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... and is set to use . Try this! The problem The remote control and/ or voice control does not work. If the Usage Mode is not a defect. The PIP is turned off. and Canada. The TV is in the U.S.A. The Broadcasting cannot be caused by using a cable or satellite box. PIP is available only when an external device is making a popping noise. The TV is connected with...
... and is set to use . Try this! The problem The remote control and/ or voice control does not work. If the Usage Mode is not a defect. The PIP is turned off. and Canada. The TV is in the U.S.A. The Broadcasting cannot be caused by using a cable or satellite box. PIP is available only when an external device is making a popping noise. The TV is connected with...
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... wireless router supports WPS (Wi-Fi Protected Setup), you need to create a password using an anti-theft lock may not play back smoothly. WPS automatically configures the SSID and WPA key settings. Refer to the lock's user manual for wireless Internet ●● This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Read before setting up a wireless Internet connection Precautions for more information. If the channel set for each TV model...
... wireless router supports WPS (Wi-Fi Protected Setup), you need to create a password using an anti-theft lock may not play back smoothly. WPS automatically configures the SSID and WPA key settings. Refer to the lock's user manual for wireless Internet ●● This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Read before setting up a wireless Internet connection Precautions for more information. If the channel set for each TV model...