Security Target
Page 22
... users can be pre-registered by e-mail, download, and delete them. - If the MFP administrator sets the Service Mode Lock Function to "ON", the customer engineer cannot use this function following the guidance documents and connect the ...are allowed to customer engineers only. Page 21 of the malfunction, a customer engineer performs this ST, the Service Mode Lock Function is to control the MFP's overall behaviour. The destination server must be ensured. The stored...store, print and delete Document Server user documents. Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved.
... users can be pre-registered by e-mail, download, and delete them. - If the MFP administrator sets the Service Mode Lock Function to "ON", the customer engineer cannot use this function following the guidance documents and connect the ...are allowed to customer engineers only. Page 21 of the malfunction, a customer engineer performs this ST, the Service Mode Lock Function is to control the MFP's overall behaviour. The destination server must be ensured. The stored...store, print and delete Document Server user documents. Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved.
Operating Instructions
Page 15
...: Add Toner indicator : Add Staple indicator : Waste Toner Full indicator : Empty Hole Punch Receptacle indicator : Empty Waste Staple Receptacle indicator : Service Call indicator : Open Cover indicator Status Appears when a misfeed occurs. Appears when toner runs out. See "Adding Toner", About This Machine . Contact... your sales or service representative. See p.144 "Removing Staple Waste". Appears when the front cover, etc., is full. See p.121 "Removing Jammed Paper". ...
...: Add Toner indicator : Add Staple indicator : Waste Toner Full indicator : Empty Hole Punch Receptacle indicator : Empty Waste Staple Receptacle indicator : Service Call indicator : Open Cover indicator Status Appears when a misfeed occurs. Appears when toner runs out. See "Adding Toner", About This Machine . Contact... your sales or service representative. See p.144 "Removing Staple Waste". Appears when the front cover, etc., is full. See p.121 "Removing Jammed Paper". ...
Operating Instructions
Page 18
1. Machine Address Info You can check the following items under [Enquiry]: • [Machine Repairs] Displays the machine number and contact number which are required for service. • [Sales Representative] Displays the sales representative's telephone number. • [Supply Order] Displays the contact number for placing supply orders. • [Supply Details] Displays the ...
1. Machine Address Info You can check the following items under [Enquiry]: • [Machine Repairs] Displays the machine number and contact number which are required for service. • [Sales Representative] Displays the sales representative's telephone number. • [Supply Order] Displays the contact number for placing supply orders. • [Supply Details] Displays the ...
Operating Instructions
Page 21
... the machine is correctly connected to the network, and that the machine is unable to connect to solve the problem as described here, contact your service representative. • p.27 "Messages Displayed When Using the Copy/Document Server Function" • p.49 "Messages Displayed When Using the Facsimile Function" • p.75 "Messages Displayed...
... the machine is correctly connected to the network, and that the machine is unable to connect to solve the problem as described here, contact your service representative. • p.27 "Messages Displayed When Using the Copy/Document Server Function" • p.49 "Messages Displayed When Using the Facsimile Function" • p.75 "Messages Displayed...
Operating Instructions
Page 23
...password. See "When the Authentication Screen is not correct. authentication. 21 Delete unnecessary files by pressing [Delete File]. Enter your service representative. • Wait until the message disappears. exceed the number of minutes, contact your login user name and user password. ..., LDAP Authentication or Integration Server Authentication is warming up to store pages that can be stored in a minute, contact your service representative. sheets/pages that have been scanned. If the machine does not get ready in the hard disk. • Press...
...password. See "When the Authentication Screen is not correct. authentication. 21 Delete unnecessary files by pressing [Delete File]. Enter your service representative. • Wait until the message disappears. exceed the number of minutes, contact your login user name and user password. ..., LDAP Authentication or Integration Server Authentication is warming up to store pages that can be stored in a minute, contact your service representative. sheets/pages that have been scanned. If the machine does not get ready in the hard disk. • Press...
Operating Instructions
Page 37
... Cause The image on the back side of duplex copies has mottled blank patches or is smudged. For details about the antihumidity heater, contact your service representative. 35 Missing patches and smudges are susceptible to low temperatures. • Use paper that are caused by moisture leaking from the paper. For details...
... Cause The image on the back side of duplex copies has mottled blank patches or is smudged. For details about the antihumidity heater, contact your service representative. 35 Missing patches and smudges are susceptible to low temperatures. • Use paper that are caused by moisture leaking from the paper. For details...
Operating Instructions
Page 45
The main machine is off. Press the [Interrupt] key on the sub-machine's main power power is off . The cable connecting the two Contact your service representative. Follow the instructions displayed. [Connect Copy] appears faded. Functions that cannot be used Cancel the functions selected on the main machine 2 (such as storing ...
The main machine is off. Press the [Interrupt] key on the sub-machine's main power power is off . The cable connecting the two Contact your service representative. Follow the instructions displayed. [Connect Copy] appears faded. Functions that cannot be used Cancel the functions selected on the main machine 2 (such as storing ...
Operating Instructions
Page 59
... settings." When the message "The Clear / Stop key was pressed. appears, press [Stop]. "Remove paper from the tray indicated on the display and contact your service representative. Press [Exit], and then send the documents again. "LDAP server authentication has failed. A network error has occurred Make settings correctly for LDAP server search...
... settings." When the message "The Clear / Stop key was pressed. appears, press [Stop]. "Remove paper from the tray indicated on the display and contact your service representative. Press [Exit], and then send the documents again. "LDAP server authentication has failed. A network error has occurred Make settings correctly for LDAP server search...
Operating Instructions
Page 67
... or Information box, or transmit / print out stored documents. For details about the paper storage conditions we recommend. When about the antihumidity heater, contact your service representative. Documents are lost . When You Cannot Send or Receive Fax Messages As Wanted Problem Cause The image on . If fax documents stored for Memory...
... or Information box, or transmit / print out stored documents. For details about the paper storage conditions we recommend. When about the antihumidity heater, contact your service representative. Documents are lost . When You Cannot Send or Receive Fax Messages As Wanted Problem Cause The image on . If fax documents stored for Memory...
Operating Instructions
Page 69
... with the machine or noise on the telephone line. For details about how to resend the document. • If an error happens frequently, contact your service representative. • The "Page" column gives the total number of pages not sent or received successfully. 3 • You can display sender names by configuring the...
... with the machine or noise on the telephone line. For details about how to resend the document. • If an error happens frequently, contact your service representative. • The "Page" column gives the total number of pages not sent or received successfully. 3 • You can display sender names by configuring the...
Operating Instructions
Page 78
...Message Cause Solution "Authentication has failed." If the message appears again, call your service representative. Turn the main power switch off , and back on again. If the message appears again, contact your service representative. • The settings are not updated although the unit is detected. ..."Authentication has failed." If the message appears again, contact your service representative. 76 Turn the main power switch off , and back on again. Troubleshooting When Using the Printer Function Messages Displayed...
...Message Cause Solution "Authentication has failed." If the message appears again, call your service representative. Turn the main power switch off , and back on again. If the message appears again, contact your service representative. • The settings are not updated although the unit is detected. ..."Authentication has failed." If the message appears again, contact your service representative. 76 Turn the main power switch off , and back on again. Troubleshooting When Using the Printer Function Messages Displayed...
Operating Instructions
Page 79
..."To cancel job, press [Job Reset]." (A figure is possible, but an error was detected. If the message appears again, contact your service representative. • The installed wireless Turn off the machine, and check the wireless board is wireless card. Press [Reset IPDS Fonts] in ... Printer Function Message Cause Solution "Hardware Problem: USB" An error has occurred in the printer driver into the input tray. call your service representative. The printer driver settings are correct, and then load paper of the size selected in n." "Hardware Problem: Wireless Board" "...
..."To cancel job, press [Job Reset]." (A figure is possible, but an error was detected. If the message appears again, contact your service representative. • The installed wireless Turn off the machine, and check the wireless board is wireless card. Press [Reset IPDS Fonts] in ... Printer Function Message Cause Solution "Hardware Problem: USB" An error has occurred in the printer driver into the input tray. call your service representative. The printer driver settings are correct, and then load paper of the size selected in n." "Hardware Problem: Wireless Board" "...
Operating Instructions
Page 82
... Solution "Collate has been cancelled." Turn the main power switch off and then back on again. Contact your sales or service representative. Cannot store." "Duplex has been cancelled." The printer detected corrupt compressed data. • Check the connection between ... available. You cannot use . See "Specifications for the duplex function. "Compressed Data Error." If the message appears again, contact your service representative. "Command Error" 4 An RPCS command error occurred. Check using the following procedure: • Check if the communication between the...
... Solution "Collate has been cancelled." Turn the main power switch off and then back on again. Contact your sales or service representative. Cannot store." "Duplex has been cancelled." The printer detected corrupt compressed data. • Check the connection between ... available. You cannot use . See "Specifications for the duplex function. "Compressed Data Error." If the message appears again, contact your service representative. "Command Error" 4 An RPCS command error occurred. Check using the following procedure: • Check if the communication between the...
Operating Instructions
Page 83
.... exceeded. PDF direct printing could not be performed because the file system could not be applied to send. If the message appears again, contact your service representative. Check that you can be obtained. "Exceeded max. While printing a Sample Print, Locked Print, Hold Print or Stored Print file, the maximum page capacity...
.... exceeded. PDF direct printing could not be performed because the file system could not be applied to send. If the message appears again, contact your service representative. Check that you can be obtained. "Exceeded max. While printing a Sample Print, Locked Print, Hold Print or Stored Print file, the maximum page capacity...
Operating Instructions
Page 84
... the data size of the Fold function, cancelled." Delete unneeded forms or fonts registered in the machine. The job has been with the Contact your service representative. Contact the administrator. 82 Troubleshooting When Using the Printer Function Message Cause Solution "Fold is not available with a different ID, and a duplication of the...
... the data size of the Fold function, cancelled." Delete unneeded forms or fonts registered in the machine. The job has been with the Contact your service representative. Contact the administrator. 82 Troubleshooting When Using the Printer Function Message Cause Solution "Fold is not available with a different ID, and a duplication of the...
Operating Instructions
Page 87
... of the files stored in the document the document server was stored. Check that you want to send. If printing does not start, contact your service representative. • The contents of the document server was canceled. Check the security settings of files." server or reduce the file size to printing errors...
... of the files stored in the document the document server was stored. Check that you want to send. If printing does not start, contact your service representative. • The contents of the document server was canceled. Check the security settings of files." server or reduce the file size to printing errors...
Operating Instructions
Page 90
... set . The wireless LAN interface is Confirm the orange LED is disabled. If the Data In indicator does not light up or flash. Contact your service representative. 88 Check the login user name, login password, or driver encryption key. 4. Depending on the access point, client access may be limited by MAC...
... set . The wireless LAN interface is Confirm the orange LED is disabled. If the Data In indicator does not light up or flash. Contact your service representative. 88 Check the login user name, login password, or driver encryption key. 4. Depending on the access point, client access may be limited by MAC...
Operating Instructions
Page 91
... using the extended wireless LAN in Ad-hoc mode. Click the [Ports] tab. 4. In the [Print to LPT1 or LPT2. Click the [start , consult your service representative. If printing does not start ] button, and then click [Printers and Faxes]. 2. For Windows XP Professional or Windows Server 2003/2003 R2 1. When You...
... using the extended wireless LAN in Ad-hoc mode. Click the [Ports] tab. 4. In the [Print to LPT1 or LPT2. Click the [start , consult your service representative. If printing does not start ] button, and then click [Printers and Faxes]. 2. For Windows XP Professional or Windows Server 2003/2003 R2 1. When You...
Operating Instructions
Page 99
... paper storage conditions we recommend. In [System Settings], under "Paper printing if the paper type is smudged. For details about the antihumidity heater, contact your service representative. Solution The machine requires time to warm up if it has been in areas that are stuck Use a dry cloth to low 4 temperature. •...
... paper storage conditions we recommend. In [System Settings], under "Paper printing if the paper type is smudged. For details about the antihumidity heater, contact your service representative. Solution The machine requires time to warm up if it has been in areas that are stuck Use a dry cloth to low 4 temperature. •...
Operating Instructions
Page 102
... PDF files, enter the password in PDF file security setting. 4 PDF direct print produces Fonts were not embedded. PDF files cannot be solved, contact your service representative. 100 If the problem cannot be printed if Change the PDF file security setting. the capacity of jobs. For details, see "Printing a PDF File...
... PDF files, enter the password in PDF file security setting. 4 PDF direct print produces Fonts were not embedded. PDF files cannot be solved, contact your service representative. 100 If the problem cannot be printed if Change the PDF file security setting. the capacity of jobs. For details, see "Printing a PDF File...