Security Target
Page 22
...from the Operation Panel or a Web browser. Also, they can store, print and delete Document Server user documents. Copyright (c) 2011 RICOH COMPANY, LTD. Operation Function for Received Fax Documents A function for normal users to operate the received fax documents from the servers that ... Function The Maintenance Function is set to "ON" for the TOE user to customer engineers only. If the MFP administrator sets the Service Mode Lock Function to print or delete fax documents. Web Function A function for the target of the malfunction, a customer engineer performs...
...from the Operation Panel or a Web browser. Also, they can store, print and delete Document Server user documents. Copyright (c) 2011 RICOH COMPANY, LTD. Operation Function for Received Fax Documents A function for normal users to operate the received fax documents from the servers that ... Function The Maintenance Function is set to "ON" for the TOE user to customer engineers only. If the MFP administrator sets the Service Mode Lock Function to print or delete fax documents. Web Function A function for the target of the malfunction, a customer engineer performs...
Operating Instructions
Page 15
...staple receptacle is full. See p.144 "Removing Staple Waste". Appears when paper runs out. See "Adding Toner", About This Machine . Contact your sales or service representative. Appears when the hole punch receptacle is full. Appears when the front cover, etc., is full. When the Machine Does Not Operate As Wanted... indicator : Load Paper indicator : Add Toner indicator : Add Staple indicator : Waste Toner Full indicator : Empty Hole Punch Receptacle indicator : Empty Waste Staple Receptacle indicator : Service Call indicator : Open Cover indicator Status Appears when a misfeed occurs.
...staple receptacle is full. See p.144 "Removing Staple Waste". Appears when paper runs out. See "Adding Toner", About This Machine . Contact your sales or service representative. Appears when the hole punch receptacle is full. Appears when the front cover, etc., is full. When the Machine Does Not Operate As Wanted... indicator : Load Paper indicator : Add Toner indicator : Add Staple indicator : Waste Toner Full indicator : Empty Hole Punch Receptacle indicator : Empty Waste Staple Receptacle indicator : Service Call indicator : Open Cover indicator Status Appears when a misfeed occurs.
Operating Instructions
Page 18
... Machine Address Info You can check the following items under [Enquiry]: • [Machine Repairs] Displays the machine number and contact number which are required for service. • [Sales Representative] Displays the sales representative's telephone number. • [Supply Order] Displays the contact number for placing supply orders. • [Supply Details] Displays the...
... Machine Address Info You can check the following items under [Enquiry]: • [Machine Repairs] Displays the machine number and contact number which are required for service. • [Sales Representative] Displays the sales representative's telephone number. • [Supply Order] Displays the contact number for placing supply orders. • [Supply Details] Displays the...
Operating Instructions
Page 21
... System Settings Guide . • Contact the network administrator. • If the indicator is unable to connect to solve the problem as described here, contact your service representative. • p.27 "Messages Displayed When Using the Copy/Document Server Function" • p.49 "Messages Displayed When Using the Facsimile Function" • p.75 "Messages Displayed...
... System Settings Guide . • Contact the network administrator. • If the indicator is unable to connect to solve the problem as described here, contact your service representative. • p.27 "Messages Displayed When Using the Copy/Document Server Function" • p.49 "Messages Displayed When Using the Facsimile Function" • p.75 "Messages Displayed...
Operating Instructions
Page 23
... failed." The machine cannot perform Contact the administrator. appears. appears. If the machine does not get ready in two minutes, contact your service representative. 1 "Please wait." appears. Do you change the toner cartridge. Delete unnecessary files by pressing [Delete File]. • Press ... [Delete File]. This message appears when you want The scanned originals to eight digits), displayed. "Memory is set. Enter your service representative. • Wait until the message disappears. See "When the Authentication Screen is not correct. If the message does not ...
... failed." The machine cannot perform Contact the administrator. appears. appears. If the machine does not get ready in two minutes, contact your service representative. 1 "Please wait." appears. Do you change the toner cartridge. Delete unnecessary files by pressing [Delete File]. • Press ... [Delete File]. This message appears when you want The scanned originals to eight digits), displayed. "Memory is set. Enter your service representative. • Wait until the message disappears. See "When the Authentication Screen is not correct. If the message does not ...
Operating Instructions
Page 37
For details about the antihumidity heater, contact your service representative. 35 Solution • Do not install the machine in areas that are caused by moisture leaking from the paper. For details about the paper ...
For details about the antihumidity heater, contact your service representative. 35 Solution • Do not install the machine in areas that are caused by moisture leaking from the paper. For details about the paper ...
Operating Instructions
Page 45
... with Connect Copy are main machine. The main machine is in the Document Server). [Connect Copy] is off . The cable connecting the two Contact your service representative. Press the [Interrupt] key on the main machine 2 (such as storing or copying the first page of a document in Interrupt mode. Problem The machine...
... with Connect Copy are main machine. The main machine is in the Document Server). [Connect Copy] is off . The cable connecting the two Contact your service representative. Press the [Interrupt] key on the main machine 2 (such as storing or copying the first page of a document in Interrupt mode. Problem The machine...
Operating Instructions
Page 59
... cancel scanning or press the Start key to stop scanning?" appears, press [Stop]. "Remove paper from the tray indicated on the display and contact your service representative. Data will be crowded. • In [System Settings], under [Administrator Tools], check the settings of the machine other tray is being scanned by fax...
... cancel scanning or press the Start key to stop scanning?" appears, press [Stop]. "Remove paper from the tray indicated on the display and contact your service representative. Data will be crowded. • In [System Settings], under [Administrator Tools], check the settings of the machine other tray is being scanned by fax...
Operating Instructions
Page 67
.... If fax documents received through Memory Transmission/Reception, Memory Lock, or Substitute Reception. Contact the administrator. 65 For details about the antihumidity heater, contact your service representative. Those documents include ones stored through Memory, Memory Lock or Substitute Reception have been lost , ask the senders to the machine is entered, you...
.... If fax documents received through Memory Transmission/Reception, Memory Lock, or Substitute Reception. Contact the administrator. 65 For details about the antihumidity heater, contact your service representative. Those documents include ones stored through Memory, Memory Lock or Substitute Reception have been lost , ask the senders to the machine is entered, you...
Operating Instructions
Page 69
... printed if a document cannot be successfully sent or received. For details about how to resend the document. • If an error happens frequently, contact your service representative. • The "Page" column gives the total number of pages not sent or received successfully. 3 • You can display sender names by configuring the...
... printed if a document cannot be successfully sent or received. For details about how to resend the document. • If an error happens frequently, contact your service representative. • The "Page" column gives the total number of pages not sent or received successfully. 3 • You can display sender names by configuring the...
Operating Instructions
Page 78
... the wireless LAN interface unit is not login user name and login password. 4 correct. If the message appears again, contact your service representative. "Authentication has failed." authentication. Turn off , and back on . The machine cannot perform Contact the administrator. If the message ...appears again, contact your service representative. 76 The entered login user name Ask the user administrator for the error messages that appear on again. Turn the main ...
... the wireless LAN interface unit is not login user name and login password. 4 correct. If the message appears again, contact your service representative. "Authentication has failed." authentication. Turn off , and back on . The machine cannot perform Contact the administrator. If the message ...appears again, contact your service representative. 76 The entered login user name Ask the user administrator for the error messages that appear on again. Turn the main ...
Operating Instructions
Page 79
...size, see "Changing the Paper Size", About This Machine . font settings. 77 If the message appears again, contact your service representative. call your service representative. • An error has occurred in Printer Features." Press [Reset IPDS Fonts] in either the wireless LAN or Bluetooth...Bluetooth card is inserted correctly. "Load following and press [Continue]. Paper size and type can also be changed in the Contact your service representative. "IPDS font error. For details about how to change the paper size, see "Changing the Paper Size", About This ...
...size, see "Changing the Paper Size", About This Machine . font settings. 77 If the message appears again, contact your service representative. call your service representative. • An error has occurred in Printer Features." Press [Reset IPDS Fonts] in either the wireless LAN or Bluetooth...Bluetooth card is inserted correctly. "Load following and press [Continue]. Paper size and type can also be changed in the Contact your service representative. "IPDS font error. For details about how to change the paper size, see "Changing the Paper Size", About This ...
Operating Instructions
Page 82
...] / [Paper Type], set correctly in the document server when the HDD was canceled. 4. If the message appears again, contact your service representative. "Command Error" 4 An RPCS command error occurred. See "Specifications for the duplex function. The printer detected corrupt compressed data. ... printer driver is being used to compress the data is not available to -date version available. Contact your sales or service representative. Troubleshooting When Using the Printer Function Message Cause Solution "Collate has been cancelled." Turn the main power switch off...
...] / [Paper Type], set correctly in the document server when the HDD was canceled. 4. If the message appears again, contact your service representative. "Command Error" 4 An RPCS command error occurred. See "Specifications for the duplex function. The printer detected corrupt compressed data. ... printer driver is being used to compress the data is not available to -date version available. Contact your sales or service representative. Troubleshooting When Using the Printer Function Message Cause Solution "Collate has been cancelled." Turn the main power switch off...
Operating Instructions
Page 83
... stored. Multi-sheet folding can use Collate with. Turn the main power switch off, and back on again. If the message appears again, contact your service representative. "File system is incomplete." PDF file do not print out because the capacity of multi-sheet fold.
... stored. Multi-sheet folding can use Collate with. Turn the main power switch off, and back on again. If the message appears again, contact your service representative. "File system is incomplete." PDF file do not print out because the capacity of multi-sheet fold.
Operating Instructions
Page 84
... is not available Check the paper settings. The user name for LDAP or RDH authentication was already registered in a different server with the Contact your service representative. Troubleshooting When Using the Printer Function Message Cause Solution "Fold is not available with the current settings. "Information for user authentication is already registered...
... is not available Check the paper settings. The user name for LDAP or RDH authentication was already registered in a different server with the Contact your service representative. Troubleshooting When Using the Printer Function Message Cause Solution "Fold is not available with the current settings. "Information for user authentication is already registered...
Operating Instructions
Page 87
... tray, paper orientation, print orientation, and Z-fold settings again. "Z-fold error." of errors may be stored: Exceeded max. If printing does not start, contact your service representative. • The contents of pages that the user name and password are correct. memory." allowed to printing errors, identify the cause of the PDF...
... tray, paper orientation, print orientation, and Z-fold settings again. "Z-fold error." of errors may be stored: Exceeded max. If printing does not start, contact your service representative. • The contents of pages that the user name and password are correct. memory." allowed to printing errors, identify the cause of the PDF...
Operating Instructions
Page 90
... transmission between access point and wired clients, and between access point and wireless clients. Advanced encryption has been set . Printing does not start . Contact your service representative. 88 Printing does not start. 4 If the machine is using wireless LAN, the receiver's MAC address may be preventing communication with the administrator. Check...
... transmission between access point and wired clients, and between access point and wireless clients. Advanced encryption has been set . Printing does not start . Contact your service representative. 88 Printing does not start. 4 If the machine is using wireless LAN, the receiver's MAC address may be preventing communication with the administrator. Check...
Operating Instructions
Page 91
... printing does not start ] button, and then click [Printers and Faxes]. 2. Click the [Start] button, point to the same values. Click the [start , consult your service representative. On the [File] menu, click [Properties]. 3. For Windows 2000 1. See "Turning On/Off the Power", About This Machine . • In [System Settings], under [Interface...
... printing does not start ] button, and then click [Printers and Faxes]. 2. Click the [Start] button, point to the same values. Click the [start , consult your service representative. On the [File] menu, click [Properties]. 3. For Windows 2000 1. See "Turning On/Off the Power", About This Machine . • In [System Settings], under [Interface...
Operating Instructions
Page 99
... to [Thick Paper]. In [System Settings], under "Paper printing if the paper type is smudged. Type", set . For details about the antihumidity heater, contact your service representative. Missing patches and smudges are caused by moisture leaking from the paper. • Do not install the machine in "Sleep mode". Cause "Sleep mode...
... to [Thick Paper]. In [System Settings], under "Paper printing if the paper type is smudged. Type", set . For details about the antihumidity heater, contact your service representative. Missing patches and smudges are caused by moisture leaking from the paper. • Do not install the machine in "Sleep mode". Cause "Sleep mode...
Operating Instructions
Page 102
... the Web Image Monitor's Help. they are print-disabled in the [PDF Menu] or on Web Image Monitor. PDF files cannot be solved, contact your service representative. 100 The number of jobs exceeds Reduce the number of the machine. If the problem cannot be printed if Change the PDF file security...
... the Web Image Monitor's Help. they are print-disabled in the [PDF Menu] or on Web Image Monitor. PDF files cannot be solved, contact your service representative. 100 The number of jobs exceeds Reduce the number of the machine. If the problem cannot be printed if Change the PDF file security...