Installation Guide
Page 16
... register your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. All rights reserved. Support Thank you can contact NETGEAR tech support representatives via chat, email or phone support at https://my.netgear.com. After installing your device, locate the serial number on the label of your product and use it to change without notice. © NETGEAR, Inc. You must register your...
... register your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. All rights reserved. Support Thank you can contact NETGEAR tech support representatives via chat, email or phone support at https://my.netgear.com. After installing your device, locate the serial number on the label of your product and use it to change without notice. © NETGEAR, Inc. You must register your...
Product Data Sheet
Page 1
... tunneling with Layer 2 and Layer 3 roaming • High Redundancy • Two redundant, hot-swap power supplies (PSU) (one (5GHz) • Supports ProSAFE Access Points • 802.11ac-ready for future deployments • Hassle-free, plug-and-replace upgrade with WC7520 Industry-leading warranty This product is backed by a NETGEAR limited ProSAFE® Lifetime Hardware Warranty* • ProSUPPORT Lifetime Chat Technical Support (Remote diagnostics performed by...
... tunneling with Layer 2 and Layer 3 roaming • High Redundancy • Two redundant, hot-swap power supplies (PSU) (one (5GHz) • Supports ProSAFE Access Points • 802.11ac-ready for future deployments • Hassle-free, plug-and-replace upgrade with WC7520 Industry-leading warranty This product is backed by a NETGEAR limited ProSAFE® Lifetime Hardware Warranty* • ProSUPPORT Lifetime Chat Technical Support (Remote diagnostics performed by...
Product Data Sheet
Page 6
... Ethernet, Wireless 802.11 b/bg/ng and 802.11 a/na mode traffic separately DHCP Leases MANAGEMENT Management Interface DHCP details for Wireless Clients HTTP, SNMP v1/v2c, Telnet, Secure Shell (SSH) Logging and Reporting If available Syslog server on the GUI and ready to download (Log export file) Diagnostics Maintenance Managed Access Points Ping Save/Restore Configuration, Restore to Factory Defaults, Admin password change, Add user (read-only), Firmware Upgrade via Web browser for the Managed Access Points and details that includes configuration settings, current Wireless settings...
... Ethernet, Wireless 802.11 b/bg/ng and 802.11 a/na mode traffic separately DHCP Leases MANAGEMENT Management Interface DHCP details for Wireless Clients HTTP, SNMP v1/v2c, Telnet, Secure Shell (SSH) Logging and Reporting If available Syslog server on the GUI and ready to download (Log export file) Diagnostics Maintenance Managed Access Points Ping Save/Restore Configuration, Restore to Factory Defaults, Admin password change, Add user (read-only), Firmware Upgrade via Web browser for the Managed Access Points and details that includes configuration settings, current Wireless settings...
Reference Manual
Page 2
... web support, visit http://support.netgear.com. Phone (Other Countries): Check the list of phone numbers at https://my.netgear.com. Information is subject to register your product at http://support.netgear.com/general/contact/default.aspx. ProSAFE Wireless Controller WC7600 Support Thank you can use it to change without notice. © NETGEAR, Inc. NETGEAR recommends registering your product before connecting the power supply. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. After installing...
... web support, visit http://support.netgear.com. Phone (Other Countries): Check the list of phone numbers at https://my.netgear.com. Information is subject to register your product at http://support.netgear.com/general/contact/default.aspx. ProSAFE Wireless Controller WC7600 Support Thank you can use it to change without notice. © NETGEAR, Inc. NETGEAR recommends registering your product before connecting the power supply. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. After installing...
Reference Manual
Page 8
... 13 Troubleshooting Troubleshoot Basic Functioning 296 Power LED Is Not Lit 296 Status LED Never Turns Off 296 Ethernet Port LEDs Are Not Lit 297 Troubleshoot the Web Management Interface 297 Check the Ethernet Cabling 297 Check the IP Address Configuration 297 Check the Internet Browser 298 Troubleshoot a TCP/IP Network Using the Ping Utility 298 Use the Reset Button to Restore Default Settings 299 Resolve Problems with Date and Time 299 Resolve Problems with Access Points 300 Resolve Discovery Problems 300 Resolve Connection Problems 300 Network Performance...
... 13 Troubleshooting Troubleshoot Basic Functioning 296 Power LED Is Not Lit 296 Status LED Never Turns Off 296 Ethernet Port LEDs Are Not Lit 297 Troubleshoot the Web Management Interface 297 Check the Ethernet Cabling 297 Check the IP Address Configuration 297 Check the Internet Browser 298 Troubleshoot a TCP/IP Network Using the Ping Utility 298 Use the Reset Button to Restore Default Settings 299 Resolve Problems with Date and Time 299 Resolve Problems with Access Points 300 Resolve Discovery Problems 300 Resolve Connection Problems 300 Network Performance...
Reference Manual
Page 28
... WC7600 High-Level Configuration Examples This section includes the following : 1. Configuration > System > IP/VLAN 4. By default, VLAN 1 an untagged management VLAN. 5. If no network DHCP Server server is marked as the management VLAN and is accessible to the access points, configure the wireless controller's DHCP server. Configure the network authentication and data encryption. If necessary for wireless access. 2. Authentication Server 3. Configure the country code of access points that VLAN 1 is set up to the managed access point list. Configure the IP address...
... WC7600 High-Level Configuration Examples This section includes the following : 1. Configuration > System > IP/VLAN 4. By default, VLAN 1 an untagged management VLAN. 5. If no network DHCP Server server is marked as the management VLAN and is accessible to the access points, configure the wireless controller's DHCP server. Configure the network authentication and data encryption. If necessary for wireless access. 2. Authentication Server 3. Configure the country code of access points that VLAN 1 is set up to the managed access point list. Configure the IP address...
Reference Manual
Page 29
...). ProSAFE Wireless Controller WC7600 Single Controller Configuration with Advanced Profile Groups A more complex configuration consists of a single wireless controller that controls a collection of access points that VLAN 1 is set as the management VLAN and is accessible to eight access point profile groups, and for each access point profile group. To set up to the access points, configure the wireless controller's DHCP server. Configure the system and network settings of the wireless controller. Configuration > System > Time 3. By default, VLAN 1 an...
...). ProSAFE Wireless Controller WC7600 Single Controller Configuration with Advanced Profile Groups A more complex configuration consists of a single wireless controller that controls a collection of access points that VLAN 1 is set as the management VLAN and is accessible to eight access point profile groups, and for each access point profile group. To set up to the access points, configure the wireless controller's DHCP server. Configure the system and network settings of the wireless controller. Configuration > System > Time 3. By default, VLAN 1 an...
Reference Manual
Page 30
...intend to the access points, configure the wireless controller's DHCP server. On each building or floor. To set as the management VLAN and is set up to 150 access points. Configuration > System > Time 3. Configure the network authentication and data encryption. DHCP option 43 (vendor-specific information) must be Configuration > System > DHCP enabled on the wireless controller automatically enables DHCP option 43 with the IP address of the wireless controller: 1. Configure up a stacked controller configuration: Step Configuration Web management interface path...
...intend to the access points, configure the wireless controller's DHCP server. On each building or floor. To set as the management VLAN and is set up to 150 access points. Configuration > System > Time 3. Configure the network authentication and data encryption. DHCP option 43 (vendor-specific information) must be Configuration > System > DHCP enabled on the wireless controller automatically enables DHCP option 43 with the IP address of the wireless controller: 1. Configure up a stacked controller configuration: Step Configuration Web management interface path...
Reference Manual
Page 34
... controller's DHCP server. Configure the country code of the wireless controller: 1. Configuration > System > Time 3. Configure the time settings. Configure the IP address of the wireless controller. 2. Configure an SSID for the selected network authentication option, Configuration > Security > Basic > configure the authentication server. Deploy the access points and connect them to connect the wireless PoE switch. 4. If necessary for wireless access. 2. ProSAFE Wireless Controller WC7600 The access points and wireless controller are connected to a PoE switch...
... controller's DHCP server. Configure the country code of the wireless controller: 1. Configuration > System > Time 3. Configure the time settings. Configure the IP address of the wireless controller. 2. Configure an SSID for the selected network authentication option, Configuration > Security > Basic > configure the authentication server. Deploy the access points and connect them to connect the wireless PoE switch. 4. If necessary for wireless access. 2. ProSAFE Wireless Controller WC7600 The access points and wireless controller are connected to a PoE switch...
Reference Manual
Page 36
... 1. Configure the time settings. 3. Change default VLAN 1 to the Layer 3 switch or router that subnet. ProSAFE Wireless Controller WC7600 The access points and wireless controller are connected in turn, is connected to the PoE switch through the PoE switch. • The DHCP server on the PoE switch. 3. Configure the country code of wireless controller. 4. Configure the IP address of operation. 2. For initial discovery and configuration of the access points, temporarily configure management VLAN 100 as a tagged port to use the wireless controller's DHCP server: 1. Web...
... 1. Configure the time settings. 3. Change default VLAN 1 to the Layer 3 switch or router that subnet. ProSAFE Wireless Controller WC7600 The access points and wireless controller are connected in turn, is connected to the PoE switch through the PoE switch. • The DHCP server on the PoE switch. 3. Configure the country code of wireless controller. 4. Configure the IP address of operation. 2. For initial discovery and configuration of the access points, temporarily configure management VLAN 100 as a tagged port to use the wireless controller's DHCP server: 1. Web...
Reference Manual
Page 55
ProSAFE Wireless Controller WC7600 Note: A management VLAN is used for Configuring Management of the wireless controller. 16. In the browser's address field, type the http:// followed by the IP address that you have not yet assigned another IP address to the wireless controller. The wireless controller's login screen displays. 2. Enter your network does not include a DHCP server, configure the wireless controller's DHCP server. If your user name and password. Click the Apply button. If you assigned to...
ProSAFE Wireless Controller WC7600 Note: A management VLAN is used for Configuring Management of the wireless controller. 16. In the browser's address field, type the http:// followed by the IP address that you have not yet assigned another IP address to the wireless controller. The wireless controller's login screen displays. 2. Enter your network does not include a DHCP server, configure the wireless controller's DHCP server. If your user name and password. Click the Apply button. If you assigned to...
Reference Manual
Page 57
..., see Manage Users, Accounts, and Passwords on page 150. 12. (Optional) Configure wireless and QoS settings. Choose a Location for the Wireless Controller The wireless controller is suitable for the wireless controller, see Appendix A, Factory Default Settings, Technical Specifications, and Passwords Requirements. Alternatively, you can rack-mount the wireless controller in an office environment where it can be connected easily. • Cabling is accessible and cables can be exceeded. Installation and Configuration Overview 57...
..., see Manage Users, Accounts, and Passwords on page 150. 12. (Optional) Configure wireless and QoS settings. Choose a Location for the Wireless Controller The wireless controller is suitable for the wireless controller, see Appendix A, Factory Default Settings, Technical Specifications, and Passwords Requirements. Alternatively, you can rack-mount the wireless controller in an office environment where it can be connected easily. • Cabling is accessible and cables can be exceeded. Installation and Configuration Overview 57...
Reference Manual
Page 63
... of IP connectivity if the hubs and switches on your network have not yet assigned another IP address to the untagged VLAN. If you clear the Untagged VLAN check box, the wireless controller tags all outgoing LAN (Ethernet) frames, and accepts only incoming frames that you can configure the management IP address, VLAN settings, and link aggregation (LAG) settings of the wireless controller to support link redundancy. ProSAFE Wireless Controller WC7600 Untagged VLAN Concepts When the Untagged VLAN check box is...
... of IP connectivity if the hubs and switches on your network have not yet assigned another IP address to the untagged VLAN. If you clear the Untagged VLAN check box, the wireless controller tags all outgoing LAN (Ethernet) frames, and accepts only incoming frames that you can configure the management IP address, VLAN settings, and link aggregation (LAG) settings of the wireless controller to support link redundancy. ProSAFE Wireless Controller WC7600 Untagged VLAN Concepts When the Untagged VLAN check box is...
Reference Manual
Page 70
... must configure the license server settings. By default, the IP address is 192.168.0.250. Enter your licenses, they replace the default trial license for the password, both in your network. If you install your user name and password. Note: When you have not yet assigned another IP address to the wireless controller. The wireless controller's login screen displays. 2. Click the Login button. Select Maintenance > Licensing. 5. The wireless controller's web management interface...
... must configure the license server settings. By default, the IP address is 192.168.0.250. Enter your licenses, they replace the default trial license for the password, both in your network. If you install your user name and password. Note: When you have not yet assigned another IP address to the wireless controller. The wireless controller's login screen displays. 2. Click the Login button. Select Maintenance > Licensing. 5. The wireless controller's web management interface...
Reference Manual
Page 146
... browser's address field, type the http:// followed by the IP address that you cannot configure captive portal authentication. Open a web browser. Manage Rogue Access Points, Guest Network Access, and Users 146 You cannot use legacy 802.1X), you change the values for any of an advanced authentication group. Acct-Output-Octets - WISPr-Session-Terminate-Time - The following RADIUS authentication variables are supported on the wireless controller: - Acct...
... browser's address field, type the http:// followed by the IP address that you cannot configure captive portal authentication. Open a web browser. Manage Rogue Access Points, Guest Network Access, and Users 146 You cannot use legacy 802.1X), you change the values for any of an advanced authentication group. Acct-Output-Octets - WISPr-Session-Terminate-Time - The following RADIUS authentication variables are supported on the wireless controller: - Acct...
Reference Manual
Page 202
... table: Setting Description TFTP, FTP, or Local File Select one of your user name and password, enter admin for the user name and password for each upgrade location. • TFTP. The server parameter fields do not display, but the Browse button becomes available. The wireless controller's web management interface opens and displays the Summary screen. 5. The Server IP, File Name, User Name, and Password server parameters fields display. • Local File. Click the Login button...
... table: Setting Description TFTP, FTP, or Local File Select one of your user name and password, enter admin for the user name and password for each upgrade location. • TFTP. The server parameter fields do not display, but the Browse button becomes available. The wireless controller's web management interface opens and displays the Summary screen. 5. The Server IP, File Name, User Name, and Password server parameters fields display. • Local File. Click the Login button...
Reference Manual
Page 205
...: Restoring the factory default settings of the wireless controller does not restore the settings of the wireless controller: • Hard reset. In the browser's address field, type the http:// followed by the IP address that the wireless controller manages. To reset the wireless controller: 1. The wireless controller's login screen displays. 2. The wireless controller's web management interface opens and displays the Summary screen. 4. Select the reset radio button. 6. The factory default settings are restored to the wireless controller. Clears all other settings...
...: Restoring the factory default settings of the wireless controller does not restore the settings of the wireless controller: • Hard reset. In the browser's address field, type the http:// followed by the IP address that the wireless controller manages. To reset the wireless controller: 1. The wireless controller's login screen displays. 2. The wireless controller's web management interface opens and displays the Summary screen. 4. Select the reset radio button. 6. The factory default settings are restored to the wireless controller. Clears all other settings...
Reference Manual
Page 252
... the Login button. The following table explains the fields of the wireless controller. ProSAFE Wireless Controller WC7600 2. The stacking status of the wireless controller (for example, Up or Unreachable). The firmware configuration status of the wireless controller (for example, Update Successful). Select Monitor > Network > Controller. The location of the wireless controller (see Configure the General Settings on the network Controllers screen: Item Controller IP Name Location Type Version Status Config Status Config Sync Time Description The IP address of the Controllers table...
... the Login button. The following table explains the fields of the wireless controller. ProSAFE Wireless Controller WC7600 2. The stacking status of the wireless controller (for example, Up or Unreachable). The firmware configuration status of the wireless controller (for example, Update Successful). Select Monitor > Network > Controller. The location of the wireless controller (see Configure the General Settings on the network Controllers screen: Item Controller IP Name Location Type Version Status Config Status Config Sync Time Description The IP address of the Controllers table...
Reference Manual
Page 297
... Ethernet Port LEDs Are Not Lit). ProSAFE Wireless Controller WC7600 Ethernet Port LEDs Are Not Lit If the Ethernet LEDs do not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the wireless controller and at the ARP packets to locate the wireless controller's LAN interface address. Check the IP Address Configuration Make sure that your IP address is on page 204. Look at the hub, switch, or router...
... Ethernet Port LEDs Are Not Lit). ProSAFE Wireless Controller WC7600 Ethernet Port LEDs Are Not Lit If the Ethernet LEDs do not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the wireless controller and at the ARP packets to locate the wireless controller's LAN interface address. Check the IP Address Configuration Make sure that your IP address is on page 204. Look at the hub, switch, or router...
Reference Manual
Page 298
The factory default login name is admin, and the password is set up correctly. To ping the wireless controller from a computer running Windows: 1. Click the OK button. After you have made in the web management interface, check the following: • When entering configuration settings, be sure to click the Apply button before moving to another tab or screen, or your changes are lost. • Click the Refresh button or...
The factory default login name is admin, and the password is set up correctly. To ping the wireless controller from a computer running Windows: 1. Click the OK button. After you have made in the web management interface, check the following: • When entering configuration settings, be sure to click the Apply button before moving to another tab or screen, or your changes are lost. • Click the Refresh button or...
