Card Stock & Label Guide
Page 25
... more difficult to prevent fuser damage. Solvent‑based topcoats tend to make sure it easy to the paper path guides, drive rollers, charge roller, photoconductor drum, transfer roller, and detack fingers, use full label sheets. Carefully test the forms to be able to withstand pressures to prevent damage when the...
... more difficult to prevent fuser damage. Solvent‑based topcoats tend to make sure it easy to the paper path guides, drive rollers, charge roller, photoconductor drum, transfer roller, and detack fingers, use full label sheets. Carefully test the forms to be able to withstand pressures to prevent damage when the...
Print Defects Guide
Page 2
Replace the photoconductor unit or maintenance kit if the distance between the defects is causing the defect. For more information, see the "Replacing supplies" section of the User's ... defects on the print job indicates which particular part or supply is equal to the marks on a print job to any of the vertical lines. Photoconductor unit Transfer roller Transfer module 95.8 mm (3.77 in.) 62.65 mm (2.47 in.) 75.85 mm (2.99 in.) Print Defects Guide Page 2 of 2 Identifying...
Replace the photoconductor unit or maintenance kit if the distance between the defects is causing the defect. For more information, see the "Replacing supplies" section of the User's ... defects on the print job indicates which particular part or supply is equal to the marks on a print job to any of the vertical lines. Photoconductor unit Transfer roller Transfer module 95.8 mm (3.77 in.) 62.65 mm (2.47 in.) 75.85 mm (2.99 in.) Print Defects Guide Page 2 of 2 Identifying...
User's Guide
Page 211
... and parts, and may negatively affect actual yield. Use of third-party supplies or parts may cause photoconductor unit parts to function with genuine Lexmark supplies and parts. Consider the variable level of the printer and its associated components. All life indicators... are used. Part name Part number Black Toner Cartridge 24B6326 Ordering a photoconductor unit Extremely low print coverage for extended periods of...
... and parts, and may negatively affect actual yield. Use of third-party supplies or parts may cause photoconductor unit parts to function with genuine Lexmark supplies and parts. Consider the variable level of the printer and its associated components. All life indicators... are used. Part name Part number Black Toner Cartridge 24B6326 Ordering a photoconductor unit Extremely low print coverage for extended periods of...
User's Guide
Page 213
Maintaining the printer 213 Replacing supplies Replacing a photoconductor unit 1 Open the bottom front door. 2 Remove the waste toner bottle.
Maintaining the printer 213 Replacing supplies Replacing a photoconductor unit 1 Open the bottom front door. 2 Remove the waste toner bottle.
User's Guide
Page 214
Maintaining the printer 214 3 Unlock the photoconductor unit. 4 Remove the photoconductor unit. 5 Unpack the new photoconductor unit. Extended exposure to direct light for more than 10 minutes. Warning-Potential Damage: Do not expose the photoconductor unit to light may affect the print quality of future print jobs. 6 Install the photoconductor unit. Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum.
Maintaining the printer 214 3 Unlock the photoconductor unit. 4 Remove the photoconductor unit. 5 Unpack the new photoconductor unit. Extended exposure to direct light for more than 10 minutes. Warning-Potential Damage: Do not expose the photoconductor unit to light may affect the print quality of future print jobs. 6 Install the photoconductor unit. Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum.
User's Guide
Page 215
Maintaining the printer 215 7 Lock the photoconductor unit. 8 Reinstall the waste toner bottle. 9 Close the bottom front door. Replacing the staple cartridge Replacing the staple cartridge in the staple finisher Note: The staple finisher is supported only in select printer models. 1 Press the latch on the staple finisher, and then slide the finisher to the left.
Maintaining the printer 215 7 Lock the photoconductor unit. 8 Reinstall the waste toner bottle. 9 Close the bottom front door. Replacing the staple cartridge Replacing the staple cartridge in the staple finisher Note: The staple finisher is supported only in select printer models. 1 Press the latch on the staple finisher, and then slide the finisher to the left.
User's Guide
Page 279
..., macros, and other data stored in flash memory for a linked set of the following : • Touch Use current supplies to replace the photoconductor unit very soon. If necessary, select Continue on page 213. Not enough free space in the flash memory. • Install a flash memory ..., navigate to clear the message and continue printing. Photoconductor low [84.xy] You may need to reset the active bin for resources [52] Try one or more information, visit the Lexmark support Web site at http://support.lexmark.com. Troubleshooting 279 • Update the network firmware...
..., macros, and other data stored in flash memory for a linked set of the following : • Touch Use current supplies to replace the photoconductor unit very soon. If necessary, select Continue on page 213. Not enough free space in the flash memory. • Install a flash memory ..., navigate to clear the message and continue printing. Photoconductor low [84.xy] You may need to reset the active bin for resources [52] Try one or more information, visit the Lexmark support Web site at http://support.lexmark.com. Troubleshooting 279 • Update the network firmware...
User's Guide
Page 280
... does not clear the message, then touch Continue. For information on installing the cartridge, see "Replacing a photoconductor unit" on page 213. • If the photoconductor unit is missing. Note: If the message appears after reinstalling the supply, then the cartridge is installed, ... "Replacing supplies" section of the following : • If the photoconductor unit is missing, then install it. Reinstall missing or unresponsive cartridge [31.xy] Try one or more information, visit http://support.lexmark.com or contact customer support. Remove packaging material, [area name] ...
... does not clear the message, then touch Continue. For information on installing the cartridge, see "Replacing a photoconductor unit" on page 213. • If the photoconductor unit is missing. Note: If the message appears after reinstalling the supply, then the cartridge is installed, ... "Replacing supplies" section of the following : • If the photoconductor unit is missing, then install it. Reinstall missing or unresponsive cartridge [31.xy] Try one or more information, visit http://support.lexmark.com or contact customer support. Remove packaging material, [area name] ...
User's Guide
Page 282
...last successful scan job. • Touch Restart job to restart the scan job with the supply. For more information, see "Replacing a photoconductor unit" on page 221. For more information, see "Replacing the toner cartridge" on page 213. Try one or more information, go ...to clear the message. Replace jammed originals if restarting job. Replace missing photoconductor [31.xy] Install the missing photoconductor unit to the Lexmark support Web site at http://support.lexmark.com or contact your service representative, and then report the message.
...last successful scan job. • Touch Restart job to restart the scan job with the supply. For more information, see "Replacing a photoconductor unit" on page 221. For more information, see "Replacing the toner cartridge" on page 213. Try one or more information, go ...to clear the message. Replace jammed originals if restarting job. Replace missing photoconductor [31.xy] Install the missing photoconductor unit to the Lexmark support Web site at http://support.lexmark.com or contact your service representative, and then report the message.
User's Guide
Page 283
...came with the supply or see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Note: If you do not have a replacement cartridge, then see "Replacing a photoconductor unit" on page 213. Replace waste toner bottle [82.xy] Replace the waste toner bottle to... the message and continue printing. Note: If you do not have a replacement photoconductor unit, then see "Ordering supplies" on page 211 or go to www.lexmark.com. Replace photoconductor, 0 pages remain [84.xy] Replace the photoconductor unit to clear the message. Note: If you do not have a replacement...
...came with the supply or see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Note: If you do not have a replacement cartridge, then see "Replacing a photoconductor unit" on page 213. Replace waste toner bottle [82.xy] Replace the waste toner bottle to... the message and continue printing. Note: If you do not have a replacement photoconductor unit, then see "Ordering supplies" on page 211 or go to www.lexmark.com. Replace photoconductor, 0 pages remain [84.xy] Replace the photoconductor unit to clear the message. Note: If you do not have a replacement...
User's Guide
Page 302
...step 3. Step 2 Go to step 2. The problem is solved. Is the page or image clipped? Warning-Potential Damage: Do not expose the photoconductor unit to the correct positions for more of the following: • Specify the paper size from the Print dialog. Is the page or image ...clipped? Step 5 a Remove, and then reinstall the photoconductor unit. Contact customer support. b Resend the print job. The problem is solved. Go to match the paper loaded in the tray to direct light...
...step 3. Step 2 Go to step 2. The problem is solved. Is the page or image clipped? Warning-Potential Damage: Do not expose the photoconductor unit to the correct positions for more of the following: • Specify the paper size from the Print dialog. Is the page or image ...clipped? Step 5 a Remove, and then reinstall the photoconductor unit. Contact customer support. b Resend the print job. The problem is solved. Go to match the paper loaded in the tray to direct light...
User's Guide
Page 303
Go to direct light for more than 10 minutes. Warning-Potential Damage: Do not expose the photoconductor unit to step 2. Go to step 3. The problem is solved. Horizontal voids appear on the control panel, decrease the toner darkness. Go to step... edge Action Step 1 a From the Quality menu on prints Leading edge Trailing edge Contact customer support. b Resend the print job. Step 4 Replace the photoconductor unit, and then resend the print job. Did the gray background disappear from the prints? Step 3 a Clean the charger and the printhead lens. Extended ...
Go to direct light for more than 10 minutes. Warning-Potential Damage: Do not expose the photoconductor unit to step 2. Go to step 3. The problem is solved. Horizontal voids appear on the control panel, decrease the toner darkness. Go to step... edge Action Step 1 a From the Quality menu on prints Leading edge Trailing edge Contact customer support. b Resend the print job. Step 4 Replace the photoconductor unit, and then resend the print job. Did the gray background disappear from the prints? Step 3 a Clean the charger and the printhead lens. Extended ...
User's Guide
Page 304
...direct light for more than 10 minutes. The problem is solved. The problem is solved. Warning-Potential Damage: Do not expose the photoconductor unit to step 5. Do horizontal voids appear on prints? Do horizontal voids appear on prints? The problem is using a correct fill...Incorrect margins on prints? a Make sure that your software program is solved. Do horizontal voids appear on prints ABCD ABCD ABCD Step 5 Replace the photoconductor unit, and then resend the print job. The problem is solved. b Resend the print job. Step 2 Go to step 2. b Resend the...
...direct light for more than 10 minutes. The problem is solved. The problem is solved. Warning-Potential Damage: Do not expose the photoconductor unit to step 5. Do horizontal voids appear on prints? Do horizontal voids appear on prints? The problem is using a correct fill...Incorrect margins on prints? a Make sure that your software program is solved. Do horizontal voids appear on prints ABCD ABCD ABCD Step 5 Replace the photoconductor unit, and then resend the print job. The problem is solved. b Resend the print job. Step 2 Go to step 2. b Resend the...
User's Guide
Page 306
Step 5 a Load paper from a fresh package. The problem is properly removed from the photoconductor unit. Yes Go to light may cause print quality problems. 3 Reinstall the photoconductor unit. Store paper in its original wrapper until you use it over. b Resend the print job. ...Printer is printing blank pages Action Yes Step 1 a Check if there is a packing material left on the photoconductor unit. 1 Remove the photoconductor unit. 2 Check if the packing material is solved. Extended exposure to step 5. Step 2 a Clean the charger and the printhead...
Step 5 a Load paper from a fresh package. The problem is properly removed from the photoconductor unit. Yes Go to light may cause print quality problems. 3 Reinstall the photoconductor unit. Store paper in its original wrapper until you use it over. b Resend the print job. ...Printer is printing blank pages Action Yes Step 1 a Check if there is a packing material left on the photoconductor unit. 1 Remove the photoconductor unit. 2 Check if the packing material is solved. Extended exposure to step 5. Step 2 a Clean the charger and the printhead...
User's Guide
Page 307
...3. Contact customer support. No The problem is solved. Go to step 2. Step 3 Replace the photoconductor unit, and then resend the print job. Warning-Potential Damage: Do not expose the photoconductor unit to light may cause print quality problems. b Resend the print job. The problem is printing ... printing solid black pages? Is the printer still printing blank pages? Printer is solved. Action Yes Step 1 a Reinstall the photoconductor unit. Extended exposure to direct light for more than 10 minutes. Is the printer printing solid black pages? No The problem is solved.
...3. Contact customer support. No The problem is solved. Go to step 2. Step 3 Replace the photoconductor unit, and then resend the print job. Warning-Potential Damage: Do not expose the photoconductor unit to light may cause print quality problems. b Resend the print job. The problem is printing ... printing solid black pages? Is the printer still printing blank pages? Printer is solved. Action Yes Step 1 a Reinstall the photoconductor unit. Extended exposure to direct light for more than 10 minutes. Is the printer printing solid black pages? No The problem is solved.
User's Guide
Page 308
... appear? Go to step 7. Do print irregularities still appear? The problem is solved. Step 7 Contact customer The problem is solved. Replace the photoconductor unit, and then resend the print job. Step 3 a Depending on textured or rough paper? Step 5 a Load paper from a fresh package... paper size and type in its original wrapper until you printing on your service Warning-Potential Damage: Do not expose the photoconductor unit representative. Do print irregularities still appear? support or your operating system, specify the paper type and weight in Printing ...
... appear? Go to step 7. Do print irregularities still appear? The problem is solved. Step 7 Contact customer The problem is solved. Replace the photoconductor unit, and then resend the print job. Step 3 a Depending on textured or rough paper? Step 5 a Load paper from a fresh package... paper size and type in its original wrapper until you printing on your service Warning-Potential Damage: Do not expose the photoconductor unit representative. Do print irregularities still appear? support or your operating system, specify the paper type and weight in Printing ...
User's Guide
Page 310
... Action Step 1 a From the Quality menu on the control panel, increase the toner darkness. b Resend the print job. Yes Go to step 3. Step 7 Replace the photoconductor unit, and then resend the print job. No The problem is solved. Is the tray set the paper type, texture, and weight in the tray... minutes. Store paper in the tray. Is the print still too dark? Is the print still too dark? Warning-Potential Damage: Do not expose the photoconductor unit to high humidity. The problem is the factory default setting. Note: 8 is solved.
... Action Step 1 a From the Quality menu on the control panel, increase the toner darkness. b Resend the print job. Yes Go to step 3. Step 7 Replace the photoconductor unit, and then resend the print job. No The problem is solved. Is the tray set the paper type, texture, and weight in the tray... minutes. Store paper in the tray. Is the print still too dark? Is the print still too dark? Warning-Potential Damage: Do not expose the photoconductor unit to high humidity. The problem is the factory default setting. Note: 8 is solved.
User's Guide
Page 311
... too light? Step 4 Make sure that the paper has no texture or rough finishes. b Resend the print job. Warning-Potential Damage: Do not expose the photoconductor unit to step 5. The problem is solved. Are you use it. Step 5 a Load paper from the Print dialog. From the control panel, Go to direct... light for more than 10 minutes. Step 7 Replace the photoconductor unit, and then resend the print job. b Resend the print job. Repeating defects appear on textured or rough paper?
... too light? Step 4 Make sure that the paper has no texture or rough finishes. b Resend the print job. Warning-Potential Damage: Do not expose the photoconductor unit to step 5. The problem is solved. Are you use it. Step 5 a Load paper from the Print dialog. From the control panel, Go to direct... light for more than 10 minutes. Step 7 Replace the photoconductor unit, and then resend the print job. b Resend the print job. Repeating defects appear on textured or rough paper?
User's Guide
Page 312
... prints Leading edge AABBCCDD AABBCCDD Trailing edge Action Step 1 Load paper with the correct paper type and weight in the tray. is solved. a Replace the photoconductor unit if the distance between the defects support. Yes Go to step 3. Step 2 Go to step 2. b Resend the print job. Do repeating defects still appear...
... prints Leading edge AABBCCDD AABBCCDD Trailing edge Action Step 1 Load paper with the correct paper type and weight in the tray. is solved. a Replace the photoconductor unit if the distance between the defects support. Yes Go to step 3. Step 2 Go to step 2. b Resend the print job. Do repeating defects still appear...
User's Guide
Page 313
...Resend the print job. Contact customer support. The problem is solved. b Resend the print job. Warning-Potential Damage: Do not expose the photoconductor unit to step 2. No The problem is solved. No The problem is solved. Skewed print AAABBBC)CCDDD)EEE Action Yes Step 1 Go...? Do shadow images still appear on a paper that is solved. Contact customer support. b Resend the print job. Step 5 Replace the photoconductor unit, and then resend the print job. Is the print still skewed? The problem is supported by the tray. Step 2 a Check if...
...Resend the print job. Contact customer support. The problem is solved. b Resend the print job. Warning-Potential Damage: Do not expose the photoconductor unit to step 2. No The problem is solved. No The problem is solved. Skewed print AAABBBC)CCDDD)EEE Action Yes Step 1 Go...? Do shadow images still appear on a paper that is solved. Contact customer support. b Resend the print job. Step 5 Replace the photoconductor unit, and then resend the print job. Is the print still skewed? The problem is supported by the tray. Step 2 a Check if...