Clearing Jams Guide
Page 1
... all printer cables are set correctly in an appropriate environment. • Do not remove trays while the printer is located between the finisher output bins. Wait for Load tray or Ready to cool before touching. The following hints can occur and the location of each jam. Open Cover F, ...Open Door H, and then remove the jam. Door H is printing. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. • Do not load too much paper. Open doors and covers, and remove trays to appear. • Push all trays ...
... all printer cables are set correctly in an appropriate environment. • Do not remove trays while the printer is located between the finisher output bins. Wait for Load tray or Ready to cool before touching. The following hints can occur and the location of each jam. Open Cover F, ...Open Door H, and then remove the jam. Door H is printing. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. • Do not load too much paper. Open doors and covers, and remove trays to appear. • Push all trays ...
Troubleshooting Guide
Page 2
... are possible solutions. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that the status shows Connected. For more information, visit the Lexmark Web site at www.lexmark.com. Only part of paper in each tray. • Move the paper guides to print These are possible solutions. Try one or more... the paper loaded in the tray. CHECK TO SEE IF THE PRINTER HAS RECEIVED INVALID DATA Delete invalid jobs. Job prints from the standard exit bin. Tray linking does not work ARE THE SAME SIZE AND TYPE OF PAPER LOADED IN EACH TRAY? • Load the same size and type ...
... are possible solutions. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that the status shows Connected. For more information, visit the Lexmark Web site at www.lexmark.com. Only part of paper in each tray. • Move the paper guides to print These are possible solutions. Try one or more... the paper loaded in the tray. CHECK TO SEE IF THE PRINTER HAS RECEIVED INVALID DATA Delete invalid jobs. Job prints from the standard exit bin. Tray linking does not work ARE THE SAME SIZE AND TYPE OF PAPER LOADED IN EACH TRAY? • Load the same size and type ...
Troubleshooting Guide
Page 7
... Move the guides in a 520-sheet tray. The finisher will not accept letter- MAKE SURE THE PAPER SIZE IS SUPPORTED BY THE BOOKLET-MAKER BIN (BIN 2) Use one or more of the following : CHECK THE PAPER Use recommended paper and other specialty media. Memory card Make sure the memory card...size paper from the entire paper path, and then press . MAKE SURE YOU ARE USING A PAPER SIZE THAT IS COMPATIBLE WITH THE FINISHER EXIT BINS For more information about supported paper sizes, click View User's Guide and Documentation on the multipurpose feeder. Flash memory card Make sure the flash ...
... Move the guides in a 520-sheet tray. The finisher will not accept letter- MAKE SURE THE PAPER SIZE IS SUPPORTED BY THE BOOKLET-MAKER BIN (BIN 2) Use one or more of the following : CHECK THE PAPER Use recommended paper and other specialty media. Memory card Make sure the memory card...size paper from the entire paper path, and then press . MAKE SURE YOU ARE USING A PAPER SIZE THAT IS COMPATIBLE WITH THE FINISHER EXIT BINS For more information about supported paper sizes, click View User's Guide and Documentation on the multipurpose feeder. Flash memory card Make sure the flash ...
User's Guide
Page 9
......128 Substitute Size menu...129 Paper Texture menu...129 Paper Loading menu ...130 Custom Types menu ...131 Custom Names menu...131 Custom Bin Names menu...132 Universal Setup menu ...132 Bin Setup menu ...133 Reports menu...134 Reports menu ...134 Settings menu...136 General Settings menu...136 Copy Settings menu ...141 Fax...
......128 Substitute Size menu...129 Paper Texture menu...129 Paper Loading menu ...130 Custom Types menu ...131 Custom Names menu...131 Custom Bin Names menu...132 Universal Setup menu ...132 Bin Setup menu ...133 Reports menu...134 Reports menu ...134 Settings menu...136 General Settings menu...136 Copy Settings menu ...141 Fax...
User's Guide
Page 12
... feed problems...243 Paper frequently jams...243 Paper jam message remains after jam is cleared 243 Print jobs are not routed to the booklet-maker bin 243 Page that jammed does not reprint after you clear the jam 244 Solving print quality problems...245 Isolating print quality problems ...245 Blank pages...
... feed problems...243 Paper frequently jams...243 Paper jam message remains after jam is cleared 243 Print jobs are not routed to the booklet-maker bin 243 Page that jammed does not reprint after you clear the jam 244 Solving print quality problems...245 Isolating print quality problems ...245 Blank pages...
User's Guide
Page 17
..., fax, and scan-to-network capability for large workgroups. Learning about the printer Printer configurations Basic models 1 Automatic Document Feeder (ADF) 2 Control panel 3 Standard exit bin 4 Standard 520-sheet tray (Tray 1) 5 Cabinet or high capacity feeder.
..., fax, and scan-to-network capability for large workgroups. Learning about the printer Printer configurations Basic models 1 Automatic Document Feeder (ADF) 2 Control panel 3 Standard exit bin 4 Standard 520-sheet tray (Tray 1) 5 Cabinet or high capacity feeder.
User's Guide
Page 50
...- 45 lb) paper weights. The paper capacity of print jobs which size you want the printer to determine the possible output destinations of each output bin is 297 x 432 mm (11.7 x 17 in .) 1 The printer cannot simultaneously sense A5 and statement paper sizes. Paper capacity estimations are not supported. This setting...
...- 45 lb) paper weights. The paper capacity of print jobs which size you want the printer to determine the possible output destinations of each output bin is 297 x 432 mm (11.7 x 17 in .) 1 The printer cannot simultaneously sense A5 and statement paper sizes. Paper capacity estimations are not supported. This setting...
User's Guide
Page 51
... Paper type Plain Paper Horizontal transport unit (50 sheets) Finisher Bin 1 (1500/3000 standard bin (500 sheets)* sheets) Bin 2 (300 sheets) Bond Letterhead Preprinted Colored Paper Card stock Glossy paper X X Labels X X Transparencies X X Envelopes X X X * Bin 1 of the standard finisher supports 3000 sheets. Bin 2 (booklet-maker) supports 60-90 g/m2 (16-24 lb) paper weights plus one...
... Paper type Plain Paper Horizontal transport unit (50 sheets) Finisher Bin 1 (1500/3000 standard bin (500 sheets)* sheets) Bin 2 (300 sheets) Bond Letterhead Preprinted Colored Paper Card stock Glossy paper X X Labels X X Transparencies X X Envelopes X X X * Bin 1 of the standard finisher supports 3000 sheets. Bin 2 (booklet-maker) supports 60-90 g/m2 (16-24 lb) paper weights plus one...
User's Guide
Page 52
... capacity is 3000 sheets when the standard finisher is installed. • The paper capacity is 1500 sheets when the booklet finisher is the booklet finisher. Bin 1 finishing features Size Punch* A3 Offset Single/double staple Double dual staple A4 A5 X X X X Executive X Folio X X JIS B4 X JIS B5 X Legal ...mm) for widths between 8 in. (203 mm) and 11.7 in. (297 mm) with lengths between 7.2 in. (182 mm) and 17 in this bin. • Envelopes are based on 75 g/m2 (20 lb) paper. Horizonal transport unit • The paper capacity is supported only for a 3-hole punch ...
... capacity is 3000 sheets when the standard finisher is installed. • The paper capacity is 1500 sheets when the booklet finisher is the booklet finisher. Bin 1 finishing features Size Punch* A3 Offset Single/double staple Double dual staple A4 A5 X X X X Executive X Folio X X JIS B4 X JIS B5 X Legal ...mm) for widths between 8 in. (203 mm) and 11.7 in. (297 mm) with lengths between 7.2 in. (182 mm) and 17 in this bin. • Envelopes are based on 75 g/m2 (20 lb) paper. Horizonal transport unit • The paper capacity is supported only for a 3-hole punch ...
User's Guide
Page 53
... is folded along the center fold. 53 Booklet fold-A multiple-page job is individually folded and stacked separately. The paper capacity of 15-sheet booklets. Bin 2 finishing features Size Bi fold A3 Booklet fold Saddle staple A4 (only SEF) A5 X X X Executive X X X Folio JIS B4 JIS B5 X ... staple-Two staples Double dual staple-Two sets of the paper enters the printer first. Bin 2 (booklet-maker) Bin 2 is available only when the booklet finisher is 300 sheets or 20 sets of Bin 2 (booklet-maker) is installed. Saddle staple-A booklet-fold print job is supported only...
... is folded along the center fold. 53 Booklet fold-A multiple-page job is individually folded and stacked separately. The paper capacity of 15-sheet booklets. Bin 2 finishing features Size Bi fold A3 Booklet fold Saddle staple A4 (only SEF) A5 X X X Executive X X X Folio JIS B4 JIS B5 X ... staple-Two staples Double dual staple-Two sets of the paper enters the printer first. Bin 2 (booklet-maker) Bin 2 is available only when the booklet finisher is 300 sheets or 20 sets of Bin 2 (booklet-maker) is installed. Saddle staple-A booklet-fold print job is supported only...
User's Guide
Page 107
... the jam. (Horizontal Transport Unit) 7 283-284 287-288 289 Door G Open Door G, and then remove the jam. Door H is located between the finisher output bins. 9 290-295 ADF cover Open the ADF cover, and then remove the jam. 107 Open Trays 2-4, and then remove any jams. 5 250 Multipurpose feeder 1 Remove...
... the jam. (Horizontal Transport Unit) 7 283-284 287-288 289 Door G Open Door G, and then remove the jam. Door H is located between the finisher output bins. 9 290-295 ADF cover Open the ADF cover, and then remove the jam. 107 Open Trays 2-4, and then remove any jams. 5 250 Multipurpose feeder 1 Remove...
User's Guide
Page 124
... G11 Hole Punch Box Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Loading Custom Types Custom Names Custom Bin Names Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Shortcut List Fax Job Log Fax Call Log E-mail Shortcuts Fax Shortcuts FTP...
... G11 Hole Punch Box Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Loading Custom Types Custom Names Custom Bin Names Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Shortcut List Fax Job Log Fax Call Log E-mail Shortcuts Fax Shortcuts FTP...
User's Guide
Page 132
... 0.01-inch increments. • 305 mm is listed with the other paper size settings and includes similar options, such as support for Bin 1 Universal Setup menu These menu items are used to specify the height, width, and feed direction of measure Notes: • Inches ...is the US factory default setting. • Millimeters is the US factory default setting. Custom Bin Names menu Menu Item Standard Bin Bin 1 Description Specifies a custom name for the Standard Bin Specifies a custom name for duplex printing and printing multiple pages on one sheet. It is the international...
... 0.01-inch increments. • 305 mm is listed with the other paper size settings and includes similar options, such as support for Bin 1 Universal Setup menu These menu items are used to specify the height, width, and feed direction of measure Notes: • Inches ...is the US factory default setting. • Millimeters is the US factory default setting. Custom Bin Names menu Menu Item Standard Bin Bin 1 Description Specifies a custom name for the Standard Bin Specifies a custom name for duplex printing and printing multiple pages on one sheet. It is the international...
User's Guide
Page 133
...: • Mailbox is set to Type Assignment. Bin Setup menu Menu Item Output Bin Standard Bin Bin 1 Bin 2 Configure Bins Mailbox Link Link Optional Type Assignment Assign Type/Bins Plain Paper Bin Card Stock Bin Transparency Bin Glossy Bin Labels Bin Bond Bin Letterhead Bin Preprinted Bin Colored Bin Custom Bin Description Identifies installed output bins Note: Standard Bin is the factory default setting. • The factory default setting...
...: • Mailbox is set to Type Assignment. Bin Setup menu Menu Item Output Bin Standard Bin Bin 1 Bin 2 Configure Bins Mailbox Link Link Optional Type Assignment Assign Type/Bins Plain Paper Bin Card Stock Bin Transparency Bin Glossy Bin Labels Bin Bond Bin Letterhead Bin Preprinted Bin Colored Bin Custom Bin Description Identifies installed output bins Note: Standard Bin is the factory default setting. • The factory default setting...
User's Guide
Page 142
... default setting. Enables stapling Note: On is the factory default setting. Places a sheet of possible paper sources to send the copy job to +5 Output Bin Standard Bin Bin 1 Description Enables hole punching Note: On is the factory default setting. Specifies the paper size of the original document Provides a list of paper between pages... On Off Separator Sheets None Between Pages Between Copies Between Jobs Separator Source Tray Manual Feeder Darkness -5 to for the copy job Specifies which output bin receives the copy after it is the factory default setting.
... default setting. Enables stapling Note: On is the factory default setting. Places a sheet of possible paper sources to send the copy job to +5 Output Bin Standard Bin Bin 1 Description Enables hole punching Note: On is the factory default setting. Specifies the paper size of the original document Provides a list of paper between pages... On Off Separator Sheets None Between Pages Between Copies Between Jobs Separator Source Tray Manual Feeder Darkness -5 to for the copy job Specifies which output bin receives the copy after it is the factory default setting.
User's Guide
Page 147
...rings before answering an incoming fax job Note: 1 is the factory default setting. Description Allows fax jobs to print an incoming fax Specifies an output bin for the printer to be received by the printer Note: On is the factory default setting. Menu item Scan edge to edge On Off Fax... Receive Settings Menu item Enable Fax Receive On Off Rings to Answer 1-25 Auto Reduction On Off Paper Source Auto Tray MP Feeder Output Bin Standard Bin Bin 1 Duplex On Off Fax Footer On Off Max Speed 2400 4800 9600 14400 33600 Fax Forwarding Forward Print Print and Forward Description Specifies if...
...rings before answering an incoming fax job Note: 1 is the factory default setting. Description Allows fax jobs to print an incoming fax Specifies an output bin for the printer to be received by the printer Note: On is the factory default setting. Menu item Scan edge to edge On Off Fax... Receive Settings Menu item Enable Fax Receive On Off Rings to Answer 1-25 Auto Reduction On Off Paper Source Auto Tray MP Feeder Output Bin Standard Bin Bin 1 Duplex On Off Fax Footer On Off Max Speed 2400 4800 9600 14400 33600 Fax Forwarding Forward Print Print and Forward Description Specifies if...
User's Guide
Page 149
...factory default setting. Menu item Logs Display Remote Station Name Dialed Number Enable Job Log On Off Enable Call Log On Off Log Output Bin Standard Bin Bin 1 Speaker Settings Menu item Speaker Mode Always Off On until Connected Always On Speaker Volume High Low Ringer Volume On Off Distinctive Rings Menu... logs display the dialed number or the station name returned Enables access the Fax Job log Enables access the Fax Call log Specifies the output bin where fax logs are printed Description Notes: • Always Off turns the speaker off. • "On until the fax connection is made. • ...
...factory default setting. Menu item Logs Display Remote Station Name Dialed Number Enable Job Log On Off Enable Call Log On Off Log Output Bin Standard Bin Bin 1 Speaker Settings Menu item Speaker Mode Always Off On until Connected Always On Speaker Volume High Low Ringer Volume On Off Distinctive Rings Menu... logs display the dialed number or the station name returned Enables access the Fax Job log Enables access the Fax Call log Specifies the output bin where fax logs are printed Description Notes: • Always Off turns the speaker off. • "On until the fax connection is made. • ...
User's Guide
Page 153
... is created containing all the pages, or multiple TIFF files are created with one file for error Log Paper Source Tray Manual Feeder Log Output Bin Standard Bin Bin 1 E-mail Bit Depth 8 bit 1 bit Custom Job scanning On Off Scan Preview On Off Description Sets the quality of a JPEG text or ... quality, but the file size is very large. • This menu item applies to Text, Text/Photo, and all scan functions. Specifies an output bin for printing e-mail logs Note: Tray 1 is the factory default setting. Provides a choice between single-page TIFF files and multiple-page TIFF files. Specifies...
... is created containing all the pages, or multiple TIFF files are created with one file for error Log Paper Source Tray Manual Feeder Log Output Bin Standard Bin Bin 1 E-mail Bit Depth 8 bit 1 bit Custom Job scanning On Off Scan Preview On Off Description Sets the quality of a JPEG text or ... quality, but the file size is very large. • This menu item applies to Text, Text/Photo, and all scan functions. Specifies an output bin for printing e-mail logs Note: Tray 1 is the factory default setting. Provides a choice between single-page TIFF files and multiple-page TIFF files. Specifies...
User's Guide
Page 157
... Multi-Page TIFF On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder Log Output Bin Standard Bin Bin 1 Description Specifies how the text and graphics are created with one file for the FTP log 157 Provides a choice between single-page TIFF files... edge assumes binding along the long edge of the page (left edge for FTP logs Note: Tray 1 is the factory default setting. Specifies an output bin for each page of the image is lessened. • 90 provides the best image quality, but the file size is the factory default setting. •...
... Multi-Page TIFF On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder Log Output Bin Standard Bin Bin 1 Description Specifies how the text and graphics are created with one file for the FTP log 157 Provides a choice between single-page TIFF files... edge assumes binding along the long edge of the page (left edge for FTP logs Note: Tray 1 is the factory default setting. Specifies an output bin for each page of the image is lessened. • 90 provides the best image quality, but the file size is the factory default setting. •...
User's Guide
Page 163
... punched. • The On setting instructs the finisher to hole punch every print job. Stacks copies or print jobs into staggered sets in an output bin Notes: • None is the factory default setting. Specifies the number and position of holes punched Notes: • 3 is the factory default setting. Specifies whether...
... punched. • The On setting instructs the finisher to hole punch every print job. Stacks copies or print jobs into staggered sets in an output bin Notes: • None is the factory default setting. Specifies the number and position of holes punched Notes: • 3 is the factory default setting. Specifies whether...