User's Guide
Page 7
... and other supplies...119 Resetting to factory settings...119 Troubleshooting 121 Using the printer troubleshooting software (Windows only 121 Setup troubleshooting...121 Incorrect language appears on the display...121 Power button is not lit ...122 Software did not install...122 Page does not print...123 Solving printer power problems ...126 Removing and reinstalling the software...
... and other supplies...119 Resetting to factory settings...119 Troubleshooting 121 Using the printer troubleshooting software (Windows only 121 Setup troubleshooting...121 Incorrect language appears on the display...121 Power button is not lit ...122 Software did not install...122 Page does not print...123 Solving printer power problems ...126 Removing and reinstalling the software...
User's Guide
Page 33
... installed on the Finder desktop after installation. 1 From the Finder desktop, double-click the printer folder. 2 Double-click the icon of copies to be prompted to use. Use the Lexmark Service Center To • Troubleshoot the printer. • Access the printer maintenance functions. • Contact customer support. Printing Preferences Notes: • This program is installed...
... installed on the Finder desktop after installation. 1 From the Finder desktop, double-click the printer folder. 2 Double-click the icon of copies to be prompted to use. Use the Lexmark Service Center To • Troubleshoot the printer. • Access the printer maintenance functions. • Contact customer support. Printing Preferences Notes: • This program is installed...
User's Guide
Page 38
... such as ISDN, DSL, or ADSL, a third-party device (such as telephones or answering machines) may not work. Note: The printer is a plug installed in your telecommunications equipment directly to the wall jack. Choosing a fax connection You can be successfully attached to send and... receive faxes. This plug is required. If problems occur, see "Setup troubleshooting" on the back of the printer. Other devices (such as a telephone or answering machine) can connect the printer with equipment such as described in the area shown while actively sending or receiving a...
... such as ISDN, DSL, or ADSL, a third-party device (such as telephones or answering machines) may not work. Note: The printer is a plug installed in your telecommunications equipment directly to the wall jack. Choosing a fax connection You can be successfully attached to send and... receive faxes. This plug is required. If problems occur, see "Setup troubleshooting" on the back of the printer. Other devices (such as a telephone or answering machine) can connect the printer with equipment such as described in the area shown while actively sending or receiving a...
User's Guide
Page 49
...In Windows XP and earlier, click Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Tools Lexmark Wireless Setup Utility. 4 Follow the instructions on -screen instructions to the computer during configuration. Note:... below assume that describes how you access your printer depending on troubleshooting specific connection types if you have configured your needs. Using Macintosh 1 From the Finder desktop, double-click the printer folder. 2 Double-click Lexmark Wireless Setup Assistant. 3 Follow the instructions on...
...In Windows XP and earlier, click Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Tools Lexmark Wireless Setup Utility. 4 Follow the instructions on -screen instructions to the computer during configuration. Note:... below assume that describes how you access your printer depending on troubleshooting specific connection types if you have configured your needs. Using Macintosh 1 From the Finder desktop, double-click the printer folder. 2 Double-click Lexmark Wireless Setup Assistant. 3 Follow the instructions on...
User's Guide
Page 50
... currently set up for one end of a USB cable to accessing the printer over a wireless connection. c Click Add. d Select your printer. Installing the printer on troubleshooting specific connection types if you encounter difficulties during wireless configuration. In Mac OS X version 10.4 or ... operating system version you are using USB connection) 1 From the Finder desktop, double-click the printer folder. 2 Double-click Lexmark Wireless Setup Assistant. 3 Follow the on the computer. 2 Add the printer: In Mac OS X version 10.5 a From the menu bar, click System Preferences...
... currently set up for one end of a USB cable to accessing the printer over a wireless connection. c Click Add. d Select your printer. Installing the printer on troubleshooting specific connection types if you encounter difficulties during wireless configuration. In Mac OS X version 10.4 or ... operating system version you are using USB connection) 1 From the Finder desktop, double-click the printer folder. 2 Double-click Lexmark Wireless Setup Assistant. 3 Follow the on the computer. 2 Add the printer: In Mac OS X version 10.5 a From the menu bar, click System Preferences...
User's Guide
Page 121
... language appears on the display, and then press . 5 If you are possible solutions. Troubleshooting Using the printer troubleshooting software (Windows only) The Lexmark Service Center provides step-by-step troubleshooting help and contains links to change the language settings of the printer. 1 From the printer control panel, press . 2 Press the right arrow button, and then press . 3 Press...
... language appears on the display, and then press . 5 If you are possible solutions. Troubleshooting Using the printer troubleshooting software (Windows only) The Lexmark Service Center provides step-by-step troubleshooting help and contains links to change the language settings of the printer. 1 From the printer control panel, press . 2 Press the right arrow button, and then press . 3 Press...
User's Guide
Page 122
...outlet that other possible solutions. CHECK THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Troubleshooting 122 Try one or more of the following: MAKE SURE YOUR OPERATING SYSTEM IS SUPPORTED The ...following : PRESS POWER BUTTON Make sure the printer is on by pressing . Try one or more of the following ...
...outlet that other possible solutions. CHECK THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Troubleshooting 122 Try one or more of the following: MAKE SURE YOUR OPERATING SYSTEM IS SUPPORTED The ...following : PRESS POWER BUTTON Make sure the printer is on by pressing . Try one or more of the following ...
User's Guide
Page 123
... have been using. RECONNECT THE POWER SUPPLY 1 Press to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into a known working electrical outlet that ...the power cord is properly connected to the printer and plugged into the wall outlet. 6 Press to turn the printer on the computer screen to print again. Troubleshooting 123 Page does not print These are possible solutions. Try one of the following :...
... have been using. RECONNECT THE POWER SUPPLY 1 Press to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into a known working electrical outlet that ...the power cord is properly connected to the printer and plugged into the wall outlet. 6 Press to turn the printer on the computer screen to print again. Troubleshooting 123 Page does not print These are possible solutions. Try one of the following :...
User's Guide
Page 124
...Pause Printing. • If a check mark does not appear next to Set As Default Printer, then you must select the printer for each file that you want to print. Troubleshooting 124 CHECK PRINTER DEFAULT AND PAUSE SETTINGS Using Windows 1 Do one of the following: In Windows Vista a... Click . c Under Hardware and Sound, click Printer. In Windows XP a Click Start. In Windows 2000 a Click Start. b Click Printers and Faxes. CHECK CARTRIDGES 1...
...Pause Printing. • If a check mark does not appear next to Set As Default Printer, then you must select the printer for each file that you want to print. Troubleshooting 124 CHECK PRINTER DEFAULT AND PAUSE SETTINGS Using Windows 1 Do one of the following: In Windows Vista a... Click . c Under Hardware and Sound, click Printer. In Windows XP a Click Start. In Windows 2000 a Click Start. b Click Printers and Faxes. CHECK CARTRIDGES 1...
User's Guide
Page 125
... the print job is the default printer. The Printer List dialog appears. 2 Double-click the printer. If the print job is not the default printer. If you want to the Printer List dialog, and then select the printer. If you want to set the printer as the default printer: a Go back to print. Troubleshooting 125 If the print job...
... the print job is the default printer. The Printer List dialog appears. 2 Double-click the printer. If the print job is not the default printer. If you want to the Printer List dialog, and then select the printer. If you want to set the printer as the default printer: a Go back to print. Troubleshooting 125 If the print job...
User's Guide
Page 126
.... 6 Press to turn the printer on. Removing and reinstalling the software If the printer is in the printers folder or as a printer option when sending a print job, then try to use the printer, then you may need to remove and reinstall the printer software. Using Windows 1 Do one of the following : Troubleshooting 126 These are possible solutions...
.... 6 Press to turn the printer on. Removing and reinstalling the software If the printer is in the printers folder or as a printer option when sending a print job, then try to use the printer, then you may need to remove and reinstall the printer software. Using Windows 1 Do one of the following : Troubleshooting 126 These are possible solutions...
User's Guide
Page 127
...; Performance and Maintenance System. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for drivers or downloads. 3 Select your printer family. 4 Select your printer model. 5 Select your operating system. 6 Select the file that the USB port is the letter of your CD or..., where D is enabled on the computer screen to download, and then follow the instructions on the computer: 1 Do one of your CD or DVD drive. Troubleshooting 127 In Windows XP and earlier a Click Start.
...; Performance and Maintenance System. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for drivers or downloads. 3 Select your printer family. 4 Select your printer model. 5 Select your operating system. 6 Select the file that the USB port is the letter of your CD or..., where D is enabled on the computer screen to download, and then follow the instructions on the computer: 1 Do one of your CD or DVD drive. Troubleshooting 127 In Windows XP and earlier a Click Start.
User's Guide
Page 128
... setup page to verify the SSID the printer is like a password. In Windows 2000 a Click Start. Log into the wireless access point (wireless router) and check the security settings. If your wireless network. Troubleshooting 128 All devices on your network has ... Click the plus sign (+) beside Universal Serial Bus Controller. Wireless troubleshooting Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: • The power supply is connected to the printer, and is on the computer from obstacles or electronic devices that could...
... setup page to verify the SSID the printer is like a password. In Windows 2000 a Click Start. Log into the wireless access point (wireless router) and check the security settings. If your wireless network. Troubleshooting 128 All devices on your network has ... Click the plus sign (+) beside Universal Serial Bus Controller. Wireless troubleshooting Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: • The power supply is connected to the printer, and is on the computer from obstacles or electronic devices that could...
User's Guide
Page 129
... the USB cable is correctly attached. 1 Attach the large, rectangular connector to any USB port on the display. 4 Press . 5 Press again. Troubleshooting 129 The network setup page prints. If there is attached Check the USB cable If the configuration software does not allow you attach the USB... 3 Press the arrow buttons until Network Setup appears, and then press . USB ports may be on the front or the back of the printer. You can sometimes interfere with the cable. Try one . • Attach the cable directly to continue configuring your computer. Print Setup Page appears...
... the USB cable is correctly attached. 1 Attach the large, rectangular connector to any USB port on the display. 4 Press . 5 Press again. Troubleshooting 129 The network setup page prints. If there is attached Check the USB cable If the configuration software does not allow you attach the USB... 3 Press the arrow buttons until Network Setup appears, and then press . USB ports may be on the front or the back of the printer. You can sometimes interfere with the cable. Try one . • Attach the cable directly to continue configuring your computer. Print Setup Page appears...
User's Guide
Page 130
... In Windows XP and earlier a Click Start. If you are attempting to set up a wireless printer on another computer, the printer may not be on your Web browser. Troubleshooting 130 Why isn't my printer in the list of the network that the computer is typically the wireless access point . •... of your wireless access point (wireless router) into the address field of the following : MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK The printer may not appear in this happens, check the following : In Windows Vista a Click . If this list? b Type...
... In Windows XP and earlier a Click Start. If you are attempting to set up a wireless printer on another computer, the printer may not be on your Web browser. Troubleshooting 130 Why isn't my printer in the list of the network that the computer is typically the wireless access point . •... of your wireless access point (wireless router) into the address field of the following : MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK The printer may not appear in this happens, check the following : In Windows Vista a Click . If this list? b Type...
User's Guide
Page 131
... There may be displayed. Disconnect from other devices such as a printer option when sending a print job, you copy it exactly, including any capital letters. 2 Print the printer network setup page. Try one or more of the printer. Troubleshooting 131 d On the main page, click Wireless or any other appliances... you can try uninstalling and reinstalling the software. If the SSIDs are not the same, then run the Lexmark Wireless Setup Utility again to set up the printer on the wireless network used by opening your access point is not positioned too closely to communicate with only the...
... There may be displayed. Disconnect from other devices such as a printer option when sending a print job, you copy it exactly, including any capital letters. 2 Print the printer network setup page. Try one or more of the printer. Troubleshooting 131 d On the main page, click Wireless or any other appliances... you can try uninstalling and reinstalling the software. If the SSIDs are not the same, then run the Lexmark Wireless Setup Utility again to set up the printer on the wireless network used by opening your access point is not positioned too closely to communicate with only the...
User's Guide
Page 145
...adapter. Disconnect any ring. • Consider adding a second telephone line for temporarily disabling Call Waiting. DO YOU HAVE VOICE MAIL SERVICE? Troubleshooting 145 Certain devices can be connected to an analog telephone port (an R-interface port) on faxing when using a PBX telephone service, make... DIAL TONE • Place a test call to the telephone number to which you are using an ISDN telephone service, connect the printer to the printer so that it directly to answer calls: • See the instructions for the fax machine. Disable this feature before sending a fax...
...adapter. Disconnect any ring. • Consider adding a second telephone line for temporarily disabling Call Waiting. DO YOU HAVE VOICE MAIL SERVICE? Troubleshooting 145 Certain devices can be connected to an analog telephone port (an R-interface port) on faxing when using a PBX telephone service, make... DIAL TONE • Place a test call to the telephone number to which you are using an ISDN telephone service, connect the printer to the printer so that it directly to answer calls: • See the instructions for the fax machine. Disable this feature before sending a fax...
Fax Guide
Page 3
... Settings List...24 Blocking junk faxes...24 Blocking unwanted changes to fax settings 25 Ordering cartridges 26 Ordering print cartridges...26 Troubleshooting 27 Using the printer troubleshooting software (Windows only 27 Setup troubleshooting...27 Incorrect language appears on the display 27 Power button is not lit ...27 Software did not install...27 Removing and...
... Settings List...24 Blocking junk faxes...24 Blocking unwanted changes to fax settings 25 Ordering cartridges 26 Ordering print cartridges...26 Troubleshooting 27 Using the printer troubleshooting software (Windows only 27 Setup troubleshooting...27 Incorrect language appears on the display 27 Power button is not lit ...27 Software did not install...27 Removing and...
Fax Guide
Page 27
...Lexmark Service Center, use the Lexmark Service Center link. 1 Do one of the printer. 1 From the printer control panel, press . 2 Press the right arrow button, and then press . 3 Press again. 4 Press the arrow buttons until the language that you will be asked to printer maintenance tasks and customer support. Setup troubleshooting...while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, you are possible solutions. Troubleshooting Using the printer troubleshooting software (Windows only) The ...
...Lexmark Service Center, use the Lexmark Service Center link. 1 Do one of the printer. 1 From the printer control panel, press . 2 Press the right arrow button, and then press . 3 Press again. 4 Press the arrow buttons until the language that you will be asked to printer maintenance tasks and customer support. Setup troubleshooting...while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, you are possible solutions. Troubleshooting Using the printer troubleshooting software (Windows only) The ...
Network Guide
Page 17
...wirelessly, a firewall could be correct, but the printer does not print (Windows only) If you have completed the wireless installation. b Click Control Panel. In Windows 2000 a Click Start. b Click Control Panel. Troubleshooting a printer on the computer Third-party (non-Microsoft) ...firewalls can be able to access the printer over your wireless network. Note: If you see the documentation that the printer can interfere with your wireless network, you must change...
...wirelessly, a firewall could be correct, but the printer does not print (Windows only) If you have completed the wireless installation. b Click Control Panel. In Windows 2000 a Click Start. b Click Control Panel. Troubleshooting a printer on the computer Third-party (non-Microsoft) ...firewalls can be able to access the printer over your wireless network. Note: If you see the documentation that the printer can interfere with your wireless network, you must change...