User's Guide
Page 7
... ...122 Software did not install...122 Page does not print...123 Solving printer power problems ...126 Removing and reinstalling the software ...126 Enabling the USB port in Windows ...127 Wireless troubleshooting...128 Wireless troubleshooting checklist ...128 Printing a network setup page ...129 Wireless configuration does not continue after the USB cable is attached 129 Why isn...
... ...122 Software did not install...122 Page does not print...123 Solving printer power problems ...126 Removing and reinstalling the software ...126 Enabling the USB port in Windows ...127 Wireless troubleshooting...128 Wireless troubleshooting checklist ...128 Printing a network setup page ...129 Wireless configuration does not continue after the USB cable is attached 129 Why isn...
User's Guide
Page 20
... from falling into the paper slot. Load paper. Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents. Understanding the parts of the printer 2 4 3 5 6 1 7 8 9 10 W I F I PRINTING WI F I PRINTING 15 14 Use the 1 Paper adjustment lever 2 Paper support 3 Paper guides 4 Paper feed... Feeder (ADF) 11 13 12 To Adjust the paper guides. Prevent items from the one shown. • Streaks on the alignment page are normal and do not indicate a problem. Setting up the printer 20 23 Discard or recycle the alignment page. Keep paper straight when feeding.
... from falling into the paper slot. Load paper. Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents. Understanding the parts of the printer 2 4 3 5 6 1 7 8 9 10 W I F I PRINTING WI F I PRINTING 15 14 Use the 1 Paper adjustment lever 2 Paper support 3 Paper guides 4 Paper feed... Feeder (ADF) 11 13 12 To Adjust the paper guides. Prevent items from the one shown. • Streaks on the alignment page are normal and do not indicate a problem. Setting up the printer 20 23 Discard or recycle the alignment page. Keep paper straight when feeding.
User's Guide
Page 38
..., or ADSL, a third-party device (such as a telephone, an answering machine, or a computer modem. If problems occur, see "Setup troubleshooting" on the back of the printer. Note: The printer is necessary for the proper functioning of the printer. This plug is an analog device that works best when directly connected to send and receive...
..., or ADSL, a third-party device (such as a telephone, an answering machine, or a computer modem. If problems occur, see "Setup troubleshooting" on the back of the printer. Note: The printer is necessary for the proper functioning of the printer. This plug is an analog device that works best when directly connected to send and receive...
User's Guide
Page 61
... it passes through most indoor wireless networks, the maximum distance between your access point and the printer, try one or more of objects absorb enough to cause communications problems. Place your access point as high in the vicinity, change the wireless channel on your access point ...will not block the wireless signal. REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal...
... it passes through most indoor wireless networks, the maximum distance between your access point and the printer, try one or more of objects absorb enough to cause communications problems. Place your access point as high in the vicinity, change the wireless channel on your access point ...will not block the wireless signal. REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal...
User's Guide
Page 122
... any obvious damage. Try one or more of the computer. The USB port is not lit These are supported: Windows Vista, Windows XP, Windows 2000 with the USB symbol. Software did not install If you encountered problems while installing, or if your printer does not appear in the... list in the Printers folder or as a printer option when sending a print job, you can try uninstalling and reinstalling the software. Troubleshooting ...
... any obvious damage. Try one or more of the computer. The USB port is not lit These are supported: Windows Vista, Windows XP, Windows 2000 with the USB symbol. Software did not install If you encountered problems while installing, or if your printer does not appear in the... list in the Printers folder or as a printer option when sending a print job, you can try uninstalling and reinstalling the software. Troubleshooting ...
User's Guide
Page 126
REMOVE AND REINSTALL THE SOFTWARE If you encountered problems while installing, or if your computer, do one of the following: MAKE SURE THE PRINTER POWER SUPPLY IS ATTACHED CORRECTLY 1 Press to turn the printer on. Solving printer power problems The printer and the computer cannot exchange data. These are possible solutions. Try one or more of the following : Troubleshooting...
REMOVE AND REINSTALL THE SOFTWARE If you encountered problems while installing, or if your computer, do one of the following: MAKE SURE THE PRINTER POWER SUPPLY IS ATTACHED CORRECTLY 1 Press to turn the printer on. Solving printer power problems The printer and the computer cannot exchange data. These are possible solutions. Try one or more of the following : Troubleshooting...
User's Guide
Page 129
... software does not allow you attach the USB cable, there may be a problem with the USB connection. • Make sure the USB cable is not damaged. USB ports may be on the front or the back of the printer. The network setup page prints. Printing a network setup page A network setup... MAC address of the computer, and may be horizontal or vertical. Try one . • Attach the cable directly to continue configuring your printer wirelessly after the USB cable is any visible damage to the USB cable, try using a new one or more of the following: • Make sure that the USB cable...
... software does not allow you attach the USB cable, there may be a problem with the USB connection. • Make sure the USB cable is not damaged. USB ports may be on the front or the back of the printer. The network setup page prints. Printing a network setup page A network setup... MAC address of the computer, and may be horizontal or vertical. Try one . • Attach the cable directly to continue configuring your printer wirelessly after the USB cable is any visible damage to the USB cable, try using a new one or more of the following: • Make sure that the USB cable...
User's Guide
Page 131
...cameras. Try one or more of the printer. In the Wireless section, look for optimal performance is not positioned too closely to set up the printer on the wireless network used..., then run the Lexmark Wireless Setup Utility again to these devices. If the SSIDs are the same, then the computer and the printer are connected to communicate...wireless network, check to a VPN at the same time. Make sure your VPN connections. Be aware that some organizations will be temporary interference from other devices such as a printer option when sending a print job, you encountered problems...
...cameras. Try one or more of the printer. In the Wireless section, look for optimal performance is not positioned too closely to set up the printer on the wireless network used..., then run the Lexmark Wireless Setup Utility again to these devices. If the SSIDs are the same, then the computer and the printer are connected to communicate...wireless network, check to a VPN at the same time. Make sure your VPN connections. Be aware that some organizations will be temporary interference from other devices such as a printer option when sending a print job, you encountered problems...
User's Guide
Page 134
...wireless network, or contact the person who set up your wireless network. If the printer and computer are configured correctly, and the wireless network is working, but the printer... one or more of addresses allowed to connect to the wireless access point. • If you must add the printer ...install the wireless printer on . Re-enable the firewall when you allow those programs to access the printer over your wireless network. ...wireless network, or contact the person who set the wireless access point to make sure you have completed the wireless installation. If your wireless...
...wireless network, or contact the person who set up your wireless network. If the printer and computer are configured correctly, and the wireless network is working, but the printer... one or more of addresses allowed to connect to the wireless access point. • If you must add the printer ...install the wireless printer on . Re-enable the firewall when you allow those programs to access the printer over your wireless network. ...wireless network, or contact the person who set the wireless access point to make sure you have completed the wireless installation. If your wireless...
User's Guide
Page 142
... as another wireless device The printer may be connecting to help resolve the problem. This ensures that display the number of bytes received from the wireless access point (wireless router), or.... ASCII characters are possible solutions. RUN THE WIRELESS SETUP AGAIN 1 From the Finder desktop, double-click the printer folder. 2 Double-click Lexmark Wireless Setup Assistant. 3 Follow the instructions on a...network name, your printer could be unable to join the network because of the following: CHECK NETWORK NAME Make sure your computer is displayed. Try one or more of interference...
... as another wireless device The printer may be connecting to help resolve the problem. This ensures that display the number of bytes received from the wireless access point (wireless router), or.... ASCII characters are possible solutions. RUN THE WIRELESS SETUP AGAIN 1 From the Finder desktop, double-click the printer folder. 2 Double-click Lexmark Wireless Setup Assistant. 3 Follow the instructions on a...network name, your printer could be unable to join the network because of the following: CHECK NETWORK NAME Make sure your computer is displayed. Try one or more of interference...
User's Guide
Page 143
... a few seconds and then try the following: CHECK POWER Make sure the light is a problem with your wireless access point (wireless router) is generally 100-150 feet. Troubleshooting 143 This will allow the printer to "How do I locate IP addresses?" If you see the Communication not available message on locating IP addresses, refer to...
... a few seconds and then try the following: CHECK POWER Make sure the light is a problem with your wireless access point (wireless router) is generally 100-150 feet. Troubleshooting 143 This will allow the printer to "How do I locate IP addresses?" If you see the Communication not available message on locating IP addresses, refer to...
User's Guide
Page 148
... THE TRANSMISSION SPEED 1 From the printer control panel, press . 2 Press the arrow buttons until Fax Setup appears, and then press . 3 Press the arrow buttons until Behind PBX appears, and then press to verify the original document was loaded correctly. Try one or more of the telephone line ...Dialing and Sending appears, and then press . CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the following : REVIEW CHECKLIST FOR SENDER • Check that the quality of the original document is satisfactory. • ...
... THE TRANSMISSION SPEED 1 From the printer control panel, press . 2 Press the arrow buttons until Fax Setup appears, and then press . 3 Press the arrow buttons until Behind PBX appears, and then press to verify the original document was loaded correctly. Try one or more of the telephone line ...Dialing and Sending appears, and then press . CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the following : REVIEW CHECKLIST FOR SENDER • Check that the quality of the original document is satisfactory. • ...
User's Guide
Page 149
... and Sending appears, and then press . Caller ID information is the lowest transmission speed. Fax Error The fax machines have been a problem with the quality of the telephone line connection. Fax Mode Unsupported The fax machine of the recipient does not support legal-size paper, ...: REFORMAT THE DOCUMENT ON LETTER-SIZE PAPER LOWER THE SCAN RESOLUTION 1 From the printer control panel, press . 2 Press until Quality appears. 3 Press the arrow buttons until you may have stopped communicating. Try one or more information, see the instructions for future faxes until a lower quality appears,...
... and Sending appears, and then press . Caller ID information is the lowest transmission speed. Fax Error The fax machines have been a problem with the quality of the telephone line connection. Fax Mode Unsupported The fax machine of the recipient does not support legal-size paper, ...: REFORMAT THE DOCUMENT ON LETTER-SIZE PAPER LOWER THE SCAN RESOLUTION 1 From the printer control panel, press . 2 Press until Quality appears. 3 Press the arrow buttons until you may have stopped communicating. Try one or more information, see the instructions for future faxes until a lower quality appears,...
User's Guide
Page 150
...Speed appears, and then press . 5 Press the arrow buttons to select a lower transmission speed, and then press . 6 Resend the fax. 7 If the problem persists, repeat step 1 through step 5 to on, press the arrow buttons until On appears, and then press . Phone Line Busy These are possible solutions.... press . 5 If auto fax conversion is the lowest transmission speed. Remote Fax Error These are possible causes and solutions. Try one or more of times the printer will reduce the speed for future faxes until you want appears, and then press . You can change the number of the following...
...Speed appears, and then press . 5 Press the arrow buttons to select a lower transmission speed, and then press . 6 Resend the fax. 7 If the problem persists, repeat step 1 through step 5 to on, press the arrow buttons until On appears, and then press . Phone Line Busy These are possible solutions.... press . 5 If auto fax conversion is the lowest transmission speed. Remote Fax Error These are possible causes and solutions. Try one or more of times the printer will reduce the speed for future faxes until you want appears, and then press . You can change the number of the following...
User's Guide
Page 151
... DSL provider. • If you are using a PBX telephone service, make sure that it is an analog device. There may have been a problem with the quality of the following: REVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is working correctly. For more of the telephone line connection. •...you are using DSL, connect to an analog telephone port (an R-interface port) on the PBX. Try one or more information on faxing when using an ISDN telephone service, connect the printer to a DSL filter or router that you want to send a fax to make sure you are connecting ...
... DSL provider. • If you are using a PBX telephone service, make sure that it is an analog device. There may have been a problem with the quality of the following: REVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is working correctly. For more of the telephone line connection. •...you are using DSL, connect to an analog telephone port (an R-interface port) on the PBX. Try one or more information on faxing when using an ISDN telephone service, connect the printer to a DSL filter or router that you want to send a fax to make sure you are connecting ...
User's Guide
Page 152
Try one or more of the telephone line connection. • Place a test call to the telephone number to which you want to send a fax to a call (on hook dial). • Check the Dial Method setting: 1 Listen for a dial tone. MAKE SURE THE PRINTER DETECTS DIAL TONE • See the instructions...device is finished before sending the fax. Troubleshooting 152 There may have been a problem with the quality of the following: USE PHONE LINE CHECKLIST • Resend the fax. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone. ...
Try one or more of the telephone line connection. • Place a test call to the telephone number to which you want to send a fax to a call (on hook dial). • Check the Dial Method setting: 1 Listen for a dial tone. MAKE SURE THE PRINTER DETECTS DIAL TONE • See the instructions...device is finished before sending the fax. Troubleshooting 152 There may have been a problem with the quality of the following: USE PHONE LINE CHECKLIST • Resend the fax. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone. ...
User's Guide
Page 171
... genuine Lexmark 113 wiping 116 print jobs, canceling 83 print jobs, resuming 82 printer setting up without a computer 13 printer cannot connect to wireless network 131 printer control panel 20 using 23 printer does not print wireless 134 printer does not print wirelessly 135 printer menus 26 printer receives blank fax 148 printer software... 79 last page first 76 multiple copies 75 multiple pages on one sheet 76 network setup page 129 photos from digital camera using DPOF 92 photos using printer control panel 87 photos using printer software 88 photos using the proof sheet 91 reverse page order...
... genuine Lexmark 113 wiping 116 print jobs, canceling 83 print jobs, resuming 82 printer setting up without a computer 13 printer cannot connect to wireless network 131 printer control panel 20 using 23 printer does not print wireless 134 printer does not print wirelessly 135 printer menus 26 printer receives blank fax 148 printer software... 79 last page first 76 multiple copies 75 multiple pages on one sheet 76 network setup page 129 photos from digital camera using DPOF 92 photos using printer control panel 87 photos using printer software 88 photos using the proof sheet 91 reverse page order...
User's Guide
Page 172
... notices 159, 160, 161, 162 Toolbar printing a Web page 74 top cover 20 transparencies loading 66 troubleshooting printer communication problems 126 Service Center 121 wireless network 128 troubleshooting, error messages failed to connect 152 fax error 149 fax mode unsupported 149 no answer 151 ...network using Macintosh 51 creating an ad hoc network using Windows 51 information needed for setting up wireless printing 45 installing printer on (Macintosh) 45 installing printer on (Windows) 45 interference 61 networking overview 55 security 55 security information 56 signal strength 60...
... notices 159, 160, 161, 162 Toolbar printing a Web page 74 top cover 20 transparencies loading 66 troubleshooting printer communication problems 126 Service Center 121 wireless network 128 troubleshooting, error messages failed to connect 152 fax error 149 fax mode unsupported 149 no answer 151 ...network using Macintosh 51 creating an ad hoc network using Windows 51 information needed for setting up wireless printing 45 installing printer on (Macintosh) 45 installing printer on (Windows) 45 interference 61 networking overview 55 security 55 security information 56 signal strength 60...
Fax Guide
Page 12
...look different, but it will fit the telephone outlet used in the box with the printer. 1 Connect one shown. • Streaks on the alignment page are normal and do not indicate a problem. 2 Connect the adapter to the left outlet of your chosen telecommunications equipment to the... telephone line that came with the printer. Using an RJ11 adapter Country/region • United Kingdom • Ireland ...
...look different, but it will fit the telephone outlet used in the box with the printer. 1 Connect one shown. • Streaks on the alignment page are normal and do not indicate a problem. 2 Connect the adapter to the left outlet of your chosen telecommunications equipment to the... telephone line that came with the printer. Using an RJ11 adapter Country/region • United Kingdom • Ireland ...
Fax Guide
Page 14
...but you do need to connect it , other equipment. "Connecting to a telephone" on page 17 • The printer • A telephone Receive both incoming voice messages and faxes. If problems occur, see the related topic, "Using an RJ11 adapter." 1 Make sure you have the following table to determine... the best way to set up the printer. You can connect the printer with a modem" on page 14 • An ...
...but you do need to connect it , other equipment. "Connecting to a telephone" on page 17 • The printer • A telephone Receive both incoming voice messages and faxes. If problems occur, see the related topic, "Using an RJ11 adapter." 1 Make sure you have the following table to determine... the best way to set up the printer. You can connect the printer with a modem" on page 14 • An ...