Wireless Setup Guide
Page 27
... READY • Check the status of the following: MAKE SURE THE PRINTER IS TURNED ON • Verify that the printer is turned on and the power light is on the wireless network to confirm that the correct printer is plugged into a functioning power strip or outlet. Wireless Setup Utility stops responding during wireless printer configuration If the Wireless Setup Utility stops responding during the wireless configuration process, then restart the computer. VERIFY THAT WINDOWS IS WORKING PROPERLY •...
... READY • Check the status of the following: MAKE SURE THE PRINTER IS TURNED ON • Verify that the printer is turned on and the power light is on the wireless network to confirm that the correct printer is plugged into a functioning power strip or outlet. Wireless Setup Utility stops responding during wireless printer configuration If the Wireless Setup Utility stops responding during the wireless configuration process, then restart the computer. VERIFY THAT WINDOWS IS WORKING PROPERLY •...
Wireless Setup Guide
Page 28
... programs to the wireless printer must match the SSID of the following : • Update the firewall using a USB connection. • If the printer works over a USB connection, then the printer is working , but the printer will not print wirelessly, then a firewall could be the problem. VERIFY THAT THE PRINTER IS WORKING • Insert the Software and Documentation CD, and then set up in the printer selection list during installation MAKE SURE THE PRINTER IS ON THE SAME WIRELESS NETWORK...
... programs to the wireless printer must match the SSID of the following : • Update the firewall using a USB connection. • If the printer works over a USB connection, then the printer is working , but the printer will not print wirelessly, then a firewall could be the problem. VERIFY THAT THE PRINTER IS WORKING • Insert the Software and Documentation CD, and then set up in the printer selection list during installation MAKE SURE THE PRINTER IS ON THE SAME WIRELESS NETWORK...
User's Guide
Page 9
... knowledgeable support representatives will meet your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks, depending on your needs. After all, you 're satisfied. We've worked hard to make sure you are you looking for and maintaining the printer • Troubleshooting and solving problems...
... knowledgeable support representatives will meet your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks, depending on your needs. After all, you 're satisfied. We've worked hard to make sure you are you looking for and maintaining the printer • Troubleshooting and solving problems...
User's Guide
Page 16
...Opens the address book Adjusts the current darkness settings Learning about the printer 16 Choose from Text, Text/Photo, or Photo. Change default copy and scan settings such as Copy, Scan, Email, or Fax. Access the administration menus, start, stop, or cancel a print job. 3 Keypad area Enter numbers, letters, or symbols on the display, print using the USB flash memory device, or change the default fax settings. 1 2 3 10 4 5 9 8 7 6 Item 1 Copy 2 Content 3 Copies 4 Scale 5 Options 6 Address Book 7 Darkness Description Enters the copy function Enhances copy, scan, e-mail, or fax...
...Opens the address book Adjusts the current darkness settings Learning about the printer 16 Choose from Text, Text/Photo, or Photo. Change default copy and scan settings such as Copy, Scan, Email, or Fax. Access the administration menus, start, stop, or cancel a print job. 3 Keypad area Enter numbers, letters, or symbols on the display, print using the USB flash memory device, or change the default fax settings. 1 2 3 10 4 5 9 8 7 6 Item 1 Copy 2 Content 3 Copies 4 Scale 5 Options 6 Address Book 7 Darkness Description Enters the copy function Enhances copy, scan, e-mail, or fax...
User's Guide
Page 24
...printer options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page-Use this page to verify the network connection. Additional printer setup 24 Remove the option and install it is not installed correctly. A list of installed options appears toward the bottom of the page. 1 4 2 3 1 Ethernet port 2 Fax ports Note: The fax ports are available on selected printer models only. 3 USB port 4 Printer power cord socket Verifying printer setup Once all hardware and software options are installed...
...printer options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page-Use this page to verify the network connection. Additional printer setup 24 Remove the option and install it is not installed correctly. A list of installed options appears toward the bottom of the page. 1 4 2 3 1 Ethernet port 2 Fax ports Note: The fax ports are available on selected printer models only. 3 USB port 4 Printer power cord socket Verifying printer setup Once all hardware and software options are installed...
User's Guide
Page 28
... working properly. • The computer you install the printer on a wireless network, make sure that: • Your wireless network is set up the printer. 1 Connect the power cable to the printer and then to do so on the Software and Documentation CD. • 802.1X username and password • Certificates Note: For more information on configuring 802.1X security, see the User's Guide on the screen. 2 Insert the Software and Documentation CD. 3 Click Install Printer...
... working properly. • The computer you install the printer on a wireless network, make sure that: • Your wireless network is set up the printer. 1 Connect the power cable to the printer and then to do so on the Software and Documentation CD. • 802.1X username and password • Certificates Note: For more information on configuring 802.1X security, see the User's Guide on the screen. 2 Insert the Software and Documentation CD. 3 Click Install Printer...
User's Guide
Page 61
... copy, or enter the number of the folder (for which you want to initiate the print job. To print from a flash drive: 1 Make sure the printer is printing other printer functions are processed, you may need to view the held jobs list to the USB device or print files from the USB device. Note: Folders found on and Ready or Busy appears. 2 Insert a flash drive into the printer, the printer can only scan to print documents from the USB port...
... copy, or enter the number of the folder (for which you want to initiate the print job. To print from a flash drive: 1 Make sure the printer is printing other printer functions are processed, you may need to view the held jobs list to the USB device or print files from the USB device. Note: Folders found on and Ready or Busy appears. 2 Insert a flash drive into the printer, the printer can only scan to print documents from the USB port...
User's Guide
Page 95
... printer fax model, and then click Add. If you can download the driver from a computer. Note: If you cannot locate the Software and Documentation CD, you need to install the software after setup, follow these instructions: For Windows users 1 Close all open , choose File > Print. 2 From the PDF pop-up menu, choose Select a driver to use. Faxing 95 Getting ready to send a fax using the computer For Windows users 1 Verify that the PostScript driver is installed. 2 Verify that the fax option is installed...
... printer fax model, and then click Add. If you can download the driver from a computer. Note: If you cannot locate the Software and Documentation CD, you need to install the software after setup, follow these instructions: For Windows users 1 Close all open , choose File > Print. 2 From the PDF pop-up menu, choose Select a driver to use. Faxing 95 Getting ready to send a fax using the computer For Windows users 1 Verify that the PostScript driver is installed. 2 Verify that the fax option is installed...
User's Guide
Page 180
... the length of -Job command, a Form Feed command, or additional data. • Press to clear. 31.yy Replace defective or missing cartridge The toner cartridge is waiting to stop the defragment operation and Troubleshooting 180 to redial the fax number. Some USB flash drives have a built-in the tray. 35 Insufficient memory to support Resource Save feature The printer lacks sufficient memory to save settings. Unsupported USB hub, please remove Remove the unrecognized USB hub. The USB port is using a USB cable connection.
... the length of -Job command, a Form Feed command, or additional data. • Press to clear. 31.yy Replace defective or missing cartridge The toner cartridge is waiting to stop the defragment operation and Troubleshooting 180 to redial the fax number. Some USB flash drives have a built-in the tray. 35 Insufficient memory to support Resource Save feature The printer lacks sufficient memory to save settings. Unsupported USB hub, please remove Remove the unrecognized USB hub. The USB port is using a USB cable connection.
User's Guide
Page 228
... options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is low 183 A Active NIC menu 117 address book, e-mail setting up 79 address book, fax using 99 ADF copying using 69 ADF pick assembly ordering 151 ADF separator roll ordering 151 ADF separator rollers, cleaning 147 adjusting Power Saver using the Embedded Web Server 37 using the printer control panel...
... options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is low 183 A Active NIC menu 117 address book, e-mail setting up 79 address book, fax using 99 ADF copying using 69 ADF pick assembly ordering 151 ADF separator roll ordering 151 ADF separator rollers, cleaning 147 adjusting Power Saver using the Embedded Web Server 37 using the printer control panel...
User's Guide
Page 229
... Custom Scan Sizes menu 115 Custom Type changing name 53 Custom Types menu 114 D date and time setting 93 Default Source menu 109 Defragmenting Flash 176 directory list printing 66 display troubleshooting display is blank 176 display shows only diamonds 176 display, printer control panel 16 distinctive ring service connecting to 85 DO NOT TOUCH Reading flash data DO NOT POWER OFF 177 documents, printing from Macintosh 60 from Windows 60 duplexing copy jobs 72 incoming faxes 99 print jobs 62 E Eco-Mode setting 36 Embedded Web Server 157 administrator settings 157 copying settings...
... Custom Scan Sizes menu 115 Custom Type changing name 53 Custom Types menu 114 D date and time setting 93 Default Source menu 109 Defragmenting Flash 176 directory list printing 66 display troubleshooting display is blank 176 display shows only diamonds 176 display, printer control panel 16 distinctive ring service connecting to 85 DO NOT TOUCH Reading flash data DO NOT POWER OFF 177 documents, printing from Macintosh 60 from Windows 60 duplexing copy jobs 72 incoming faxes 99 print jobs 62 E Eco-Mode setting 36 Embedded Web Server 157 administrator settings 157 copying settings...
User's Guide
Page 230
... flash drive 60 Flash Drive menu 133 flash memory card installing 20 troubleshooting 198 font sample list printing 66 Formatting Flash 177 forwarding faxes 100 G green settings Eco-Mode 36 Power Saver 37 Quiet Mode 38 H Hex Trace 177 I Image menu 143 information, finding 9 installation wireless network 28, 29 installing options in driver 26 printer software 25, 95 installing printer software adding options 26 Invalid Engine Code 177 Invalid Network Code 177 IPv6 menu 120 J jams accessing 161 avoiding 41 understanding messages 161 jams, avoiding cutting paper...
... flash drive 60 Flash Drive menu 133 flash memory card installing 20 troubleshooting 198 font sample list printing 66 Formatting Flash 177 forwarding faxes 100 G green settings Eco-Mode 36 Power Saver 37 Quiet Mode 38 H Hex Trace 177 I Image menu 143 information, finding 9 installation wireless network 28, 29 installing options in driver 26 printer software 25, 95 installing printer software adding options 26 Invalid Engine Code 177 Invalid Network Code 177 IPv6 menu 120 J jams accessing 161 avoiding 41 understanding messages 161 jams, avoiding cutting paper...
User's Guide
Page 232
..., check 179 Remove paper from standard output bin 179 Scanner ADF Cover Open 179 Scanner Jam Access Cover Open 179 Toner is low 179 Unsupported USB device, please remove 179 Unsupported USB hub, please remove 180 USB/USB 180 Waiting 180 Waiting for redial 180 printer options troubleshooting drawers 198 flash memory card 198 option not working 197 printer problems, solving basic 176 printing directory list 66 font sample list 66 from flash drive 60 from Macintosh 60 from Windows 60 installing printer software 25, 95 menu settings page 25 network setup page 25 print quality test pages...
..., check 179 Remove paper from standard output bin 179 Scanner ADF Cover Open 179 Scanner Jam Access Cover Open 179 Toner is low 179 Unsupported USB device, please remove 179 Unsupported USB hub, please remove 180 USB/USB 180 Waiting 180 Waiting for redial 180 printer options troubleshooting drawers 198 flash memory card 198 option not working 197 printer problems, solving basic 176 printing directory list 66 font sample list 66 from flash drive 60 from Macintosh 60 from Windows 60 installing printer software 25, 95 menu settings page 25 network setup page 25 print quality test pages...
User's Guide
Page 234
Unsupported USB device, please remove 179 Unsupported USB hub, please remove 180 USB menu 121 USB port 23 USB/USB 180 Utilities menu 140 V viewing reports 158 W Waiting 180 Waiting for redial 180 Web site finding 9 Windows wireless network installation 28 wired network setup using Windows 32 wired networking using Macintosh 32 Wireless menu 120 wireless network configuration information 27 installation, using Macintosh 29 installation, using Windows 28 Index 234
Unsupported USB device, please remove 179 Unsupported USB hub, please remove 180 USB menu 121 USB port 23 USB/USB 180 Utilities menu 140 V viewing reports 158 W Waiting 180 Waiting for redial 180 Web site finding 9 Windows wireless network installation 28 wired network setup using Windows 32 wired networking using Macintosh 32 Wireless menu 120 wireless network configuration information 27 installation, using Macintosh 29 installation, using Windows 28 Index 234
Quick Reference
Page 2
... are loading a document into the ADF or facedown on the scanner glass. For specific instructions using the computer Faxing from a computer lets you the flexibility of faxing documents directly from your Web browser. Note: In order to continue scanning the e-mail. Canceling appears. The printer clears all pages in a fax number, press the Redial/Pause button. Faxing Sending a fax Sending a fax using the Embedded Web Server Instead of entering the entire phone number of your system support person. 4 Click Fax Shortcut Setup. 5 Type a unique...
... are loading a document into the ADF or facedown on the scanner glass. For specific instructions using the computer Faxing from a computer lets you the flexibility of faxing documents directly from your Web browser. Note: In order to continue scanning the e-mail. Canceling appears. The printer clears all pages in a fax number, press the Redial/Pause button. Faxing Sending a fax Sending a fax using the Embedded Web Server Instead of entering the entire phone number of your system support person. 4 Click Fax Shortcut Setup. 5 Type a unique...
Quick Reference
Page 2
... entering the entire phone number of a fax recipient on the scanner glass. Place these directions to add your printer as a fax: a From the Printer pop-up menu, choose Select a driver to continue scanning the e-mail. The dial pause appears as magazine clippings) into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Fax button. For Mac OS X version 10.4 or later users 1 With a document open , click File ª Print. 2 Click Properties, Preferences, Options, or Setup...
... entering the entire phone number of a fax recipient on the scanner glass. Place these directions to add your printer as a fax: a From the Printer pop-up menu, choose Select a driver to continue scanning the e-mail. The dial pause appears as magazine clippings) into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Fax button. For Mac OS X version 10.4 or later users 1 With a document open , click File ª Print. 2 Click Properties, Preferences, Options, or Setup...
Service Manual
Page 4
...of image 2-38 Light print 2-39 White or black lines or bands 2-39 Toner on back of page 2-39 Solving print quality problems 2-40 Printhead service check 2-43 Transfer roll service check 2-43 Tray 2 service check 2-44 840.xx service check 2-44 Black or blank page copy service check 2-46 CCD service check 2-46 Flatbed motor service check 2-46 Flatbed home position service check 2-47 ADF cover open service check 2-48 ADF streak service check 2-48 ADF paper jam service check 2-49 ADF feed errors service check 2-50 ADF Duplex service check 2-51 Modem / fax card service check 2-52...
...of image 2-38 Light print 2-39 White or black lines or bands 2-39 Toner on back of page 2-39 Solving print quality problems 2-40 Printhead service check 2-43 Transfer roll service check 2-43 Tray 2 service check 2-44 840.xx service check 2-44 Black or blank page copy service check 2-46 CCD service check 2-46 Flatbed motor service check 2-46 Flatbed home position service check 2-47 ADF cover open service check 2-48 ADF streak service check 2-48 ADF paper jam service check 2-49 ADF feed errors service check 2-50 ADF Duplex service check 2-51 Modem / fax card service check 2-52...
Service Manual
Page 53
....01 HD/Config ID mismatch: a device has a hard drive installed, but its Configuration ID indicates that describes the device's modem doesn't match the actual modem installed in the printer. See "Controller board service check" on the device is over speed DC pick motor error 914.01 Lost encoder feedback Transfer service errors 917.xx Transfer service error Replace the transfer roll. Fan service errors 927.00 Service fan error Replace the fan. Engine software service errors 902.xx...
....01 HD/Config ID mismatch: a device has a hard drive installed, but its Configuration ID indicates that describes the device's modem doesn't match the actual modem installed in the printer. See "Controller board service check" on the device is over speed DC pick motor error 914.01 Lost encoder feedback Transfer service errors 917.xx Transfer service error Replace the transfer roll. Fan service errors 927.00 Service fan error Replace the fan. Engine software service errors 902.xx...
Service Manual
Page 134
... the device inoperable. Note: Make sure the Enable Drive, and Update Code settings are found in the Flash Drive menu under the Settings menu in the address bar of the flash drive. 3. Press Select ( ). POR the MFP to confirm, or obtain the correct code. The FTP session will appear. Enter the MFP's IP address in the Administrative menus. When the MFP's home page opens, click Configuration. 4. Click the Update Firmware link on the operator panel. Various status and progress messages...
... the device inoperable. Note: Make sure the Enable Drive, and Update Code settings are found in the Flash Drive menu under the Settings menu in the address bar of the flash drive. 3. Press Select ( ). POR the MFP to confirm, or obtain the correct code. The FTP session will appear. Enter the MFP's IP address in the Administrative menus. When the MFP's home page opens, click Configuration. 4. Click the Update Firmware link on the operator panel. Various status and progress messages...
Service Manual
Page 244
... power-on self test (POST) 2-1 symptoms 2-23 PPDS Emulation 3-27 Print Contrast 3-14 print media trays by model 1-6 types and sizes 1-7 print quality pages using 2-36 EP Setup Charge Roll 3-14 EP Defaults 3-14 Fuser Temp 3-14 Gap Adjust 3-14 Print Contrast 3-14 Transfer 3-14 didital imaging specifications 1-9 disable scanner 3-31 DRAM Test 3-7 duplex Quick Test 3-9 Top Margin 3-10 duplex ADF rear cover removal 4-18 E Energy Conserve 3-28 EP Defaults 3-14 error messages service error codes 2-17 user attendance messages 2-6 ESD-sensitive parts 4-1 event log configuration menu 3-27 Exit config...
... power-on self test (POST) 2-1 symptoms 2-23 PPDS Emulation 3-27 Print Contrast 3-14 print media trays by model 1-6 types and sizes 1-7 print quality pages using 2-36 EP Setup Charge Roll 3-14 EP Defaults 3-14 Fuser Temp 3-14 Gap Adjust 3-14 Print Contrast 3-14 Transfer 3-14 didital imaging specifications 1-9 disable scanner 3-31 DRAM Test 3-7 duplex Quick Test 3-9 Top Margin 3-10 duplex ADF rear cover removal 4-18 E Energy Conserve 3-28 EP Defaults 3-14 error messages service error codes 2-17 user attendance messages 2-6 ESD-sensitive parts 4-1 event log configuration menu 3-27 Exit config...
