User's Guide
Page 75
...Tray 2 Low... For more page images on the operator panel unless the printer is Ready and lets you adjust the level of a sheet. What the setting does Lets you know if any remaining toner. Combined with the duplex setting, Multipage Print lets you can view the status... more information about a Verify Print job. Ready. Supply Toner Print media Menu selection item Toner Darkness in the Settings Æ Quality Menu Multipage Print in the Settings Æ Finishing Menu Duplex in a busy state. Causes the printer to 10 (darkest setting). Duplex printing is required. See...
...Tray 2 Low... For more page images on the operator panel unless the printer is Ready and lets you adjust the level of a sheet. What the setting does Lets you know if any remaining toner. Combined with the duplex setting, Multipage Print lets you can view the status... more information about a Verify Print job. Ready. Supply Toner Print media Menu selection item Toner Darkness in the Settings Æ Quality Menu Multipage Print in the Settings Æ Finishing Menu Duplex in a busy state. Causes the printer to 10 (darkest setting). Duplex printing is required. See...
User's Guide
Page 76
... satisfactorily. Ordering a print cartridge When the 88 Toner is message appears or when you bought the printer. When the print remains faded replace the print cartridge. The recommended print cartridges specifically designed for the printer are: Part number Description For the Americas2 Average ..., and New Zealand. Maintaining the printer Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com, or contact the place where you experience faded print, remove the toner cartridge. In other countries or regions, visit the Lexmark Web site at 1-800-539-6275...
... satisfactorily. Ordering a print cartridge When the 88 Toner is message appears or when you bought the printer. When the print remains faded replace the print cartridge. The recommended print cartridges specifically designed for the printer are: Part number Description For the Americas2 Average ..., and New Zealand. Maintaining the printer Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com, or contact the place where you experience faded print, remove the toner cartridge. In other countries or regions, visit the Lexmark Web site at 1-800-539-6275...
User's Guide
Page 78
...V) 40X0100 (110 V) 40X0101 (220 V) Replacement of three staple cartridges. Order Lexmark part number 40X0127. Maintenance kit for your specific printer. For finisher maintenance information, see When Staples Low or Staples Empty appears on ...printed pages. Ordering charge rolls We recommend ordering new charge rolls when toner fog or background shading appears on the operator panel display, insert a new staple cartridge in the finisher. Ordering a transfer roller Order Lexmark...
...V) 40X0100 (110 V) 40X0101 (220 V) Replacement of three staple cartridges. Order Lexmark part number 40X0127. Maintenance kit for your specific printer. For finisher maintenance information, see When Staples Low or Staples Empty appears on ...printed pages. Ordering charge rolls We recommend ordering new charge rolls when toner fog or background shading appears on the operator panel display, insert a new staple cartridge in the finisher. Ordering a transfer roller Order Lexmark...
User's Guide
Page 87
... touching any internal components. 3 Lift and pull the print cartridge out of the cartridge. CAUTION: The inside of the printer may be hot. Allow the printer to light for extended periods. Use the cartridge handle whenever you are holding the cartridge. 4 Place the print cartridge aside.... Warning: Do not touch the photoconductor drum on the underside of the printer. Clearing printer jams 87 Note: The print media may be covered with unfused toner,...
... touching any internal components. 3 Lift and pull the print cartridge out of the cartridge. CAUTION: The inside of the printer may be hot. Allow the printer to light for extended periods. Use the cartridge handle whenever you are holding the cartridge. 4 Place the print cartridge aside.... Warning: Do not touch the photoconductor drum on the underside of the printer. Clearing printer jams 87 Note: The print media may be covered with unfused toner,...
User's Guide
Page 88
Warning: If the print media does not move immediately when you . Clearing jams 5 Pull the print media up and toward you pull, stop pulling. This could cause personal injury or damage to access the print media from the printer rear door. 6 Align and reinstall the toner cartridge. 7 Close the top front cover. 8 Close the multipurpose feeder. 9 Press . You need to the printer. CAUTION: Do not use any pointed objects to remove the paper. Clearing printer jams 88
Warning: If the print media does not move immediately when you . Clearing jams 5 Pull the print media up and toward you pull, stop pulling. This could cause personal injury or damage to access the print media from the printer rear door. 6 Align and reinstall the toner cartridge. 7 Close the top front cover. 8 Close the multipurpose feeder. 9 Press . You need to the printer. CAUTION: Do not use any pointed objects to remove the paper. Clearing printer jams 88
User's Guide
Page 110
... transfer roll. Solving print quality problems 110 Action • The toner may have a printer part that is on the page. • Replace the print cartridge. If the problem continues, contact the Lexmark Customer Support Center at 1-800-Lexmark (1-800-539-6275) or http://support.lexmark.com. Repeat this , do not correct the problem, call for...
... transfer roll. Solving print quality problems 110 Action • The toner may have a printer part that is on the page. • Replace the print cartridge. If the problem continues, contact the Lexmark Customer Support Center at 1-800-Lexmark (1-800-539-6275) or http://support.lexmark.com. Repeat this , do not correct the problem, call for...
User's Guide
Page 111
... 111 With the cartridge arrows pointing downward, firmly shake the print cartridge side-to-side and front-to-back several times to redistribute the toner. Note: Macintosh computer users should make sure the ink can withstand temperatures of 230°C (446°F). Action • Make sure ... jagged or uneven edges. • Change the Print Resolution setting in the Quality menu to be low. To utilize the remaining toner, remove the cartridge by the printer, the host computer, and the software application. Troubleshooting Problem Entire page is too dark. • Change the...
... 111 With the cartridge arrows pointing downward, firmly shake the print cartridge side-to-side and front-to-back several times to redistribute the toner. Note: Macintosh computer users should make sure the ink can withstand temperatures of 230°C (446°F). Action • Make sure ... jagged or uneven edges. • Change the Print Resolution setting in the Quality menu to be low. To utilize the remaining toner, remove the cartridge by the printer, the host computer, and the software application. Troubleshooting Problem Entire page is too dark. • Change the...
User's Guide
Page 112
...page 113 for the size loaded. Some of the page is printed in the Paper menu is • Use only transparencies recommended by the printer manufacturer. Ghost images appear. • Make sure the Paper Type setting in black. Transparency print quality is correct. • Replace the ...; Make sure the Paper Type setting in your software application. Action Check the print cartridge to Transparency. Gray background prints. • The Toner Darkness setting may be too dark. side margins are incorrect. • Make sure the margins are set to see if it is set ...
...page 113 for the size loaded. Some of the page is printed in the Paper menu is • Use only transparencies recommended by the printer manufacturer. Ghost images appear. • Make sure the Paper Type setting in black. Transparency print quality is correct. • Replace the ...; Make sure the Paper Type setting in your software application. Action Check the print cartridge to Transparency. Gray background prints. • The Toner Darkness setting may be too dark. side margins are incorrect. • Make sure the margins are set to see if it is set ...
User's Guide
Page 113
...options can be enabled to improve print quality. Solving print quality problems 113 Select a lower number to lighten the printed output or save toner. Driver option Purpose Values† Enhance Fine Lines A selection to enable a print mode On preferable for certain files containing fine line ... the contrast enhancement applied to images Auto Off* † Values marked by an asterisk (*) are available on the driver and on the printer Embedded Web Server (EWS) interface. In the driver, disable the check box. Troubleshooting The quality menu operator panel options can be adjusted...
...options can be enabled to improve print quality. Solving print quality problems 113 Select a lower number to lighten the printed output or save toner. Driver option Purpose Values† Enhance Fine Lines A selection to enable a print mode On preferable for certain files containing fine line ... the contrast enhancement applied to images Auto Off* † Values marked by an asterisk (*) are available on the driver and on the printer Embedded Web Server (EWS) interface. In the driver, disable the check box. Troubleshooting The quality menu operator panel options can be adjusted...
User's Guide
Page 121
Notices If this product does not function as toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER .... • Unsuitable physical or operating environment • Maintenance by any other than Lexmark or a Lexmark authorized servicer • Operation of a product beyond repair, or if the product is used with the printer shall end earlier if it was designed. For further explanation of all print cartridges,...
Notices If this product does not function as toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER .... • Unsuitable physical or operating environment • Maintenance by any other than Lexmark or a Lexmark authorized servicer • Operation of a product beyond repair, or if the product is used with the printer shall end earlier if it was designed. For further explanation of all print cartridges,...
User's Guide
Page 125
..., replacing 78 StapleSmart replacing staples 78 stapling, maximum number 106 Stop button 9 supplies label fuser cleaner 78 maintenance kit 77 print cartridge 76 recycling 78 T toner cartridge recycling 78 transfer roller 78 transparencies loading input tray 44 tray linking 57 U UNIX 16, 24 USB Direct interface 36 USB flash memory device...
..., replacing 78 StapleSmart replacing staples 78 stapling, maximum number 106 Stop button 9 supplies label fuser cleaner 78 maintenance kit 77 print cartridge 76 recycling 78 T toner cartridge recycling 78 transfer roller 78 transparencies loading input tray 44 tray linking 57 U UNIX 16, 24 USB Direct interface 36 USB flash memory device...
Service Manual
Page 5
4061-xx0 Printhead service check 2-122 Signature button assembly service check 2-122 StapleSmart finisher service check 2-123 System board service check 2-126 Toner sensor service check 2-127 Transfer roll service check 2-128 Diagnostic aids 3-1 Accessing service menus 3-1 Diagnostics mode 3-2 Entering Diagnostics mode 3-2 Available tests ... 3-17 BASE SENSOR TEST 3-18 DEVICE TESTS 3-18 Quick Disk Test 3-18 Disk Test/Clean 3-19 Flash Test 3-19 PRINTER SETUP 3-20 Defaults 3-20 Page Count 3-20 Perm Page Count (permanent page count 3-20 Serial Number 3-20 Table of contents v
4061-xx0 Printhead service check 2-122 Signature button assembly service check 2-122 StapleSmart finisher service check 2-123 System board service check 2-126 Toner sensor service check 2-127 Transfer roll service check 2-128 Diagnostic aids 3-1 Accessing service menus 3-1 Diagnostics mode 3-2 Entering Diagnostics mode 3-2 Available tests ... 3-17 BASE SENSOR TEST 3-18 DEVICE TESTS 3-18 Quick Disk Test 3-18 Disk Test/Clean 3-19 Flash Test 3-19 PRINTER SETUP 3-20 Defaults 3-20 Page Count 3-20 Perm Page Count (permanent page count 3-20 Serial Number 3-20 Table of contents v
Service Manual
Page 8
... shaft and spring removal 4-72 Printhead removal 4-73 Redrive assembly removal 4-74 Signature button contact assembly removal 4-75 System board and inner shield removal 4-76 Toner sensor removal 4-77 Transfer roll assembly removal 4-77 Upper front cover hinge assembly removal 4-78 Upper paper deflector assembly removal 4-79 USB board assembly removal...
... shaft and spring removal 4-72 Printhead removal 4-73 Redrive assembly removal 4-74 Signature button contact assembly removal 4-75 System board and inner shield removal 4-76 Toner sensor removal 4-77 Transfer roll assembly removal 4-77 Upper front cover hinge assembly removal 4-78 Upper paper deflector assembly removal 4-79 USB board assembly removal...
Service Manual
Page 44
... panel turns on the display. 12. The main fan turns on the display. The exit rollers turn the printer on . 2. Another row of pixels are displayed. 4. Check for correct POST functioning of the base printer by observing the following errors or messages may display: • Close Door or Insert Cartridge display if..., such as Defective Cartridge, Prebate Violation, or Missing Cartridge. 11. A clock face appears on . 13. The developer drive assembly drives the developer shaft in the toner cartridge. 15. The LED turns comes on , it performs a Power-On Self Test.
... panel turns on the display. 12. The main fan turns on the display. The exit rollers turn the printer on . 2. Another row of pixels are displayed. 4. Check for correct POST functioning of the base printer by observing the following errors or messages may display: • Close Door or Insert Cartridge display if..., such as Defective Cartridge, Prebate Violation, or Missing Cartridge. 11. A clock face appears on . 13. The developer drive assembly drives the developer shaft in the toner cartridge. 15. The LED turns comes on , it performs a Power-On Self Test.
Service Manual
Page 45
Printer sounds 5 beeps. Print quality-black page Print quality-blank page Print quality-light print Print quality-background Print quality-residual image Print quality-skew Print quality-banding Print quality-random marks Print quality-toner on page 2-94. Go to "Paper feed service check" on page 2-...120. Go to "Fuser solenoid service check" on backside of printed page. Go to "High-capacity feeder input tray service check" on page 2-107. High-capacity feeder (2000-sheet) symptoms Symptom The printer...
Printer sounds 5 beeps. Print quality-black page Print quality-blank page Print quality-light print Print quality-background Print quality-residual image Print quality-skew Print quality-banding Print quality-random marks Print quality-toner on page 2-94. Go to "Paper feed service check" on page 2-...120. Go to "Fuser solenoid service check" on backside of printed page. Go to "High-capacity feeder input tray service check" on page 2-107. High-capacity feeder (2000-sheet) symptoms Symptom The printer...
Service Manual
Page 48
...an unrecoverable system software error. transfer servo start error. • Check HVPS • Check system board • Check HVPS/input sensor/toner sensor cable. Go to "Paper feed service check" on page 2-112. Interface violation by Paperport device These errors indicate an unrecoverable system...Messages and error codes Service error codes Service error codes are generally non-recoverable except in an intermittent condition when you can POR the printer to "Paper feed service check" on page 2-112. shield removal" on page 4-76. Replace the system board. See "System ...
...an unrecoverable system software error. transfer servo start error. • Check HVPS • Check system board • Check HVPS/input sensor/toner sensor cable. Go to "Paper feed service check" on page 2-112. Interface violation by Paperport device These errors indicate an unrecoverable system...Messages and error codes Service error codes Service error codes are generally non-recoverable except in an intermittent condition when you can POR the printer to "Paper feed service check" on page 2-112. shield removal" on page 4-76. Replace the system board. See "System ...
Service Manual
Page 64
...fan capture data is invalid and speed control is at maximum in fan control idle state. Toner sensor error-a problem has been detected with the toner sensor. • Check the toner sensor • Check cable • Check system board An error has been detected. ...Printhead service check" on page 2-122. No home windows has been detected. • Check toner cartridge. • Check toner sensor No toner sensor transition. • Check toner sensor • Check toner cartridge An incorrect printhead has been detected Check the printhead Printhead lost lock • Check ...
...fan capture data is invalid and speed control is at maximum in fan control idle state. Toner sensor error-a problem has been detected with the toner sensor. • Check the toner sensor • Check cable • Check system board An error has been detected. ...Printhead service check" on page 2-122. No home windows has been detected. • Check toner cartridge. • Check toner sensor No toner sensor transition. • Check toner sensor • Check toner cartridge An incorrect printhead has been detected Check the printhead Printhead lost lock • Check ...
Service Manual
Page 71
... input trays are displayed, the following actions can be taken: • Press to take the printer offline. Note: Tray x Low clears whenever tray x is empty, or tray x is low, then Toner Low displays. The Not Ready message displays. If any of the messages in the following order:...Low Description/action If the toner cartridge is removed. If Tray 2 through 5) is missing. If multiple trays are low, they are missing, then Tray x Missing displays (where x designates which tray (1 through 5) is processed from the host computer. Press to return the printer to the Ready state. ...
... input trays are displayed, the following actions can be taken: • Press to take the printer offline. Note: Tray x Low clears whenever tray x is empty, or tray x is low, then Toner Low displays. The Not Ready message displays. If any of the messages in the following order:...Low Description/action If the toner cartridge is removed. If Tray 2 through 5) is missing. If multiple trays are low, they are missing, then Tray x Missing displays (where x designates which tray (1 through 5) is processed from the host computer. Press to return the printer to the Ready state. ...
Service Manual
Page 72
...of the input options. • =Tray 1, Tray 2, Tray 3, Tray 4, Tray 5, MPF Feeder, Envelope Feeder. • = a user definable name. When the printer is displayed on line 2. For envelopes, =7¾ Envelope, 9 Envelope, 10 Envelope, DL Envelope, C5 Envelope, B5 Envelope, or other Envelope. 2-32 Service Manual ...for the engine Note: This message may be truncated to display debug data for one of the following actions: • Remove the toner cartridge and install a new cartridge. • Press and hold and press and cartridge code. This message displays when the user should...
...of the input options. • =Tray 1, Tray 2, Tray 3, Tray 4, Tray 5, MPF Feeder, Envelope Feeder. • = a user definable name. When the printer is displayed on line 2. For envelopes, =7¾ Envelope, 9 Envelope, 10 Envelope, DL Envelope, C5 Envelope, B5 Envelope, or other Envelope. 2-32 Service Manual ...for the engine Note: This message may be truncated to display debug data for one of the following actions: • Remove the toner cartridge and install a new cartridge. • Press and hold and press and cartridge code. This message displays when the user should...
Service Manual
Page 82
... must be re-transmitted from the host computer. .88 .xx Toner Low This message displays when toner low occurs and the toner low alarm is marked as bad and normal operation continues. No other printer functions are available as a maintenance kit. Note: If the user... attendance messages (continued) Error code Sub code Primary message Description/action 59 .xx Incompatible Tray x An incompatible tray is marked defective and normal printer operations continue. The correct IPDS emulation must be downloaded. 2-42 Service Manual For Tray x, x= 2, 3, 4, or 5. Remove the incompatible...
... must be re-transmitted from the host computer. .88 .xx Toner Low This message displays when toner low occurs and the toner low alarm is marked as bad and normal operation continues. No other printer functions are available as a maintenance kit. Note: If the user... attendance messages (continued) Error code Sub code Primary message Description/action 59 .xx Incompatible Tray x An incompatible tray is marked defective and normal printer operations continue. The correct IPDS emulation must be downloaded. 2-42 Service Manual For Tray x, x= 2, 3, 4, or 5. Remove the incompatible...