User's Guide
Page 106
... and Hold function Queuing Jobs The printer is sending one or more held jobs and sending one or more jobs to prevent a 38 Memory Full error. Page 1 contains a mixture of 4 pages. Understanding the printer messages 106 Warning: Do not turn the printer off and then on , then the pages ...is programming new system code. Wait for the message to clear and the printer to reset. Control strings are simplexed. Res Reduced remains on the fuser. Wait for the message to clear and the printer to reset. Wait for the message to open the Job Menu and cancel the current job....
... and Hold function Queuing Jobs The printer is sending one or more held jobs and sending one or more jobs to prevent a 38 Memory Full error. Page 1 contains a mixture of 4 pages. Understanding the printer messages 106 Warning: Do not turn the printer off and then on , then the pages ...is programming new system code. Wait for the message to clear and the printer to reset. Control strings are simplexed. Res Reduced remains on the fuser. Wait for the message to clear and the printer to reset. Wait for the message to open the Job Menu and cancel the current job....
Service Manual
Page 4
...38 Dead machine service check 2-39 Low voltage power supply (LVPS) service check 2-39 High voltage power supply (HVPS) service check 2-40 Fuser service check 2-40 Main motor service check 2-42 Operator panel service check 2-43 Transfer roll service check 2-44 Paper feed service checks 2-45... TESTS 3-5 HARDWARE TESTS 3-6 DUPLEX TESTS 3-9 INPUT TRAY TESTS 3-12 BASE SENSOR TEST 3-14 DEVICE TESTS 3-14 PRINTER SETUP 3-15 EP SETUP 3-17 ERROR LOG 3-18 Configuration Menu 3-21 Entering CONFIG MENU 3-21 Maint Cnt Value 3-22 Reset Maint Cnt 3-22 Prt Quality Pgs 3-23 Panel Menus 3-23 ...
...38 Dead machine service check 2-39 Low voltage power supply (LVPS) service check 2-39 High voltage power supply (HVPS) service check 2-40 Fuser service check 2-40 Main motor service check 2-42 Operator panel service check 2-43 Transfer roll service check 2-44 Paper feed service checks 2-45... TESTS 3-5 HARDWARE TESTS 3-6 DUPLEX TESTS 3-9 INPUT TRAY TESTS 3-12 BASE SENSOR TEST 3-14 DEVICE TESTS 3-14 PRINTER SETUP 3-15 EP SETUP 3-17 ERROR LOG 3-18 Configuration Menu 3-21 Entering CONFIG MENU 3-21 Maint Cnt Value 3-22 Reset Maint Cnt 3-22 Prt Quality Pgs 3-23 Panel Menus 3-23 ...
Service Manual
Page 40
... is below speed 913 DC exit motor over speed 914 DC pick motor-no encoder feedback 917 Transfer roll 920 Fuser error 922 Fuser error Server firmware problem. Also check load condition (see service error 910, above). The most likely cause is a faulty HVPS. If the torque seems normal, check the cabling for jams and...
... is below speed 913 DC exit motor over speed 914 DC pick motor-no encoder feedback 917 Transfer roll 920 Fuser error 922 Fuser error Server firmware problem. Also check load condition (see service error 910, above). The most likely cause is a faulty HVPS. If the torque seems normal, check the cabling for jams and...
Service Manual
Page 41
4048-1xx Service error codes (9xx) (continued) Error Description Action 923 Fuser error Fuser is too hot during the motor ramp-up to speed. Check cabling and connectors. reach operating speed. 936 Transport motor initial Indicates a problem with the .... Replace the controller card. Go to "Fuser service check" on page 2-40. 929 Toner sensor The toner sensor is not operating properly, the developer drive assembly is not operating properly, or the print cartridge is idle. Go to "Fuser service check" on page 2-40. 924 Fuser error An open circuit has been detected in...
4048-1xx Service error codes (9xx) (continued) Error Description Action 923 Fuser error Fuser is too hot during the motor ramp-up to speed. Check cabling and connectors. reach operating speed. 936 Transport motor initial Indicates a problem with the .... Replace the controller card. Go to "Fuser service check" on page 2-40. 929 Toner sensor The toner sensor is not operating properly, the developer drive assembly is not operating properly, or the print cartridge is idle. Go to "Fuser service check" on page 2-40. 924 Fuser error An open circuit has been detected in...
Service Manual
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... Tray x 80 Scheduled Maintenance 81 Engine Code CRC Failure 88 Toner Low Explanation This error displays when too many flash options are ignored. Replace the fuser assembly, transfer roller, charge roll, and pick rolls at this message. This error displays when the microcode to clear the message. The following options may be taken...
... Tray x 80 Scheduled Maintenance 81 Engine Code CRC Failure 88 Toner Low Explanation This error displays when too many flash options are ignored. Replace the fuser assembly, transfer roller, charge roll, and pick rolls at this message. This error displays when the microcode to clear the message. The following options may be taken...
Service Manual
Page 60
...sheet is ready to arrive at the input sensor is slipping before exiting the input sensor. 4048-1xx Sub error codes First 6 bytes sub error code data (xx can be any value) 84 xx 00 x1 x2 x3 84 xx 01 x1 84... xx 02 x1 x2 84 xx 03 x1 Explanation Possible error message This code indicates that the input sensor 200 is still actuated from the source is slipping or media is too...meet video requirements. The measured gap between sheets of the transfer roll and input to the fuser for correct operation. x1=time by which the gap was too small. 2-26 Service Manual
...sheet is ready to arrive at the input sensor is slipping before exiting the input sensor. 4048-1xx Sub error codes First 6 bytes sub error code data (xx can be any value) 84 xx 00 x1 x2 x3 84 xx 01 x1 84... xx 02 x1 x2 84 xx 03 x1 Explanation Possible error message This code indicates that the input sensor 200 is still actuated from the source is slipping or media is too...meet video requirements. The measured gap between sheets of the transfer roll and input to the fuser for correct operation. x1=time by which the gap was too small. 2-26 Service Manual
Service Manual
Page 64
Select output sensor and check the sensor for media in the machine during POST. The fuser exit sensor never actuated from 202 sheet ahead of paper, and if the same error occurs after clearing the fuser or the same error occurs when no media is activated by erratic operation of exit sensor flag or exit... 03 89 xx 04 x1 89 xx 0D 89 00 0E 00 00 00 89 00 0F 00 00 00 Explanation Possible error message The exit sensor at the fuser is present, check the exit sensor assembly. Check the 202 exit sensor for correct operation. Exit sensor never changed state from 202...
Select output sensor and check the sensor for media in the machine during POST. The fuser exit sensor never actuated from 202 sheet ahead of paper, and if the same error occurs after clearing the fuser or the same error occurs when no media is activated by erratic operation of exit sensor flag or exit... 03 89 xx 04 x1 89 xx 0D 89 00 0E 00 00 00 89 00 0F 00 00 00 Explanation Possible error message The exit sensor at the fuser is present, check the exit sensor assembly. Check the 202 exit sensor for correct operation. Exit sensor never changed state from 202...
Service Manual
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... 00 01 00 00 00 8D 00 02 00 00 00 8D x1 03 x2 x3 x4 8E xx 00 x1 x2 x3 Explanation Possible error message The fuser exit sensor was never activated 201 by the leading edge of the media fed through the printer. • This... leading edge 201 of paper when feeding out media that was too quick. 4048-1xx Sub error codes (continued) First 6 bytes sub error code data (xx can be any media under cartridge before continuing. Page arrived at fuser too soon and feed 201 time was detected during warm-up. If the test fails...
... 00 01 00 00 00 8D 00 02 00 00 00 8D x1 03 x2 x3 x4 8E xx 00 x1 x2 x3 Explanation Possible error message The fuser exit sensor was never activated 201 by the leading edge of the media fed through the printer. • This... leading edge 201 of paper when feeding out media that was too quick. 4048-1xx Sub error codes (continued) First 6 bytes sub error code data (xx can be any media under cartridge before continuing. Page arrived at fuser too soon and feed 201 time was detected during warm-up. If the test fails...
Service Manual
Page 75
...Cold fuser service check FRU Fuser assembly LVPS Fuser assembly Action Unplug the printer and disconnect the fuser heater cable from the controller card (J18). Measure the voltage between the connectors on . Replace the fuser assembly as necessary. If the fuser heater comes on and a fuser failure error code... displays, be sure the thermistor is firmly seated in connector J18 on page 5-7 for continuity across the fuser heater (pins #1 and #3 or outer pins...
...Cold fuser service check FRU Fuser assembly LVPS Fuser assembly Action Unplug the printer and disconnect the fuser heater cable from the controller card (J18). Measure the voltage between the connectors on . Replace the fuser assembly as necessary. If the fuser heater comes on and a fuser failure error code... displays, be sure the thermistor is firmly seated in connector J18 on page 5-7 for continuity across the fuser heater (pins #1 and #3 or outer pins...
Service Manual
Page 80
... 200 or 201 message, look under the cartridge and the exit sensor at the fuser. A 202 indicates a jam in the duplex. Paper picks during POST and/or... the pick mechanism for continuity and replace the cable or sensor(s) as necessary. 2-46 Service Manual This error occurs if the step is posted if the paper stops between the input sensor under the cartridge. Replace the...pick roller will continuously pick paper. Make sure the spring on the main drive. 4048-1xx Paper jam error indication during POST FRU Stack control flags Photo sensor Photo sensors (paper path) Action If the exit ...
... 200 or 201 message, look under the cartridge and the exit sensor at the fuser. A 202 indicates a jam in the duplex. Paper picks during POST and/or... the pick mechanism for continuity and replace the cable or sensor(s) as necessary. 2-46 Service Manual This error occurs if the step is posted if the paper stops between the input sensor under the cartridge. Replace the...pick roller will continuously pick paper. Make sure the spring on the main drive. 4048-1xx Paper jam error indication during POST FRU Stack control flags Photo sensor Photo sensors (paper path) Action If the exit ...
Service Manual
Page 97
Diagnostic aids 3-3 4048-1xx DEVICE TESTS (only displays if flash is installed) Flash Test PRINTER SETUP Defaults Page Count Perm Page Count Serial Number Engine Setting 1 Engine Setting 2 Engine Setting 3 Engine Setting 4 Model Name Configuration ID Edge to Edge Par S Strobe Adj EP SETUP EP Defaults Fuser Temp Transfer Print Contrast Charge Roll Gap Adjust ERROR LOG Display Log Print Log Clear Log Select Exit Diagnostics to exit the Diagnostics Mode and return to normal mode.
Diagnostic aids 3-3 4048-1xx DEVICE TESTS (only displays if flash is installed) Flash Test PRINTER SETUP Defaults Page Count Perm Page Count Serial Number Engine Setting 1 Engine Setting 2 Engine Setting 3 Engine Setting 4 Model Name Configuration ID Edge to Edge Par S Strobe Adj EP SETUP EP Defaults Fuser Temp Transfer Print Contrast Charge Roll Gap Adjust ERROR LOG Display Log Print Log Clear Log Select Exit Diagnostics to exit the Diagnostics Mode and return to normal mode.
Service Manual
Page 240
...Quick Test 3-9 Sensor Test 3-11 Top Margin 3-10 entering 3-2 EP Setup Charge Roll 3-17 EP Defaults 3-17 Fuser Temp 3-17 Gap Adjust 3-17 Print Contrast 3-17 Transfer 3-17 Error Log Clear Log 3-20 Display Log 3-18 Print Log 3-19 Exit Diagnostics 3-20 Hardware Tests Button Test 3-6 DRAM ...Energy Conserve 3-25 Env Prompts 3-26 EP defaults 3-17 error codes 2-6 error log Clear Log 3-20 Display Log 3-18 Print Log 3-19 Print Log (configuration menu) 3-26 error messages disconnected cables 2-34 paper jams 2-22 service error codes 2-6 sub error codes 2-24 user attendance messages 2-11 ESD-sensitive parts ...
...Quick Test 3-9 Sensor Test 3-11 Top Margin 3-10 entering 3-2 EP Setup Charge Roll 3-17 EP Defaults 3-17 Fuser Temp 3-17 Gap Adjust 3-17 Print Contrast 3-17 Transfer 3-17 Error Log Clear Log 3-20 Display Log 3-18 Print Log 3-19 Exit Diagnostics 3-20 Hardware Tests Button Test 3-6 DRAM ...Energy Conserve 3-25 Env Prompts 3-26 EP defaults 3-17 error codes 2-6 error log Clear Log 3-20 Display Log 3-18 Print Log 3-19 Print Log (configuration menu) 3-26 error messages disconnected cables 2-34 paper jams 2-22 service error codes 2-6 sub error codes 2-24 user attendance messages 2-11 ESD-sensitive parts ...
Service Manual
Page 241
removal 4-26 service check 2-40 Fuser Temp 3-17 G Gap Adjust 3-17 H high voltage power supply (HVPS) card removal 4-75 connectors 5-8 parts catalog 7-13 service check 2-40 I input sensor, removal 4-...group 6-3 preventive 6-1 maintenance approach 1-1 maintenance kits 6-2 media input sources 1-9 options 1-8 output sources 1-10 paper sources 1-8 memory options 1-5 messages paper jam messages 2-22 service error codes 2-6 user attendance messages 2-11 models 1-1 MPF pick roll assembly lubrication 4-7 multipurpose feeder (MPF) door cover removal 4-8 housing assembly removal 4-70 input tray tests 3-5 ...
removal 4-26 service check 2-40 Fuser Temp 3-17 G Gap Adjust 3-17 H high voltage power supply (HVPS) card removal 4-75 connectors 5-8 parts catalog 7-13 service check 2-40 I input sensor, removal 4-...group 6-3 preventive 6-1 maintenance approach 1-1 maintenance kits 6-2 media input sources 1-9 options 1-8 output sources 1-10 paper sources 1-8 memory options 1-5 messages paper jam messages 2-22 service error codes 2-6 user attendance messages 2-11 models 1-1 MPF pick roll assembly lubrication 4-7 multipurpose feeder (MPF) door cover removal 4-8 housing assembly removal 4-70 input tray tests 3-5 ...
Technical Reference
Page 439
...Flash 3-64, 3-66 54 Network x Software Error 3-65 54 Par x ENA Connection Lost 3-65 54 Parallel Error 3-63 54 Ser x Fax Connection Lost 3-65 54 Serial Option 1 Error 3-63 54 Serial Option x Error 3-65 54 Standard Serial Error 3-63 54 Std Network Software Error 3-63 54 Std Par ENA Connection Lost 3-64...3-66 64 Unsupported Disk Format 3-66 80 Belt Exhausted 3-66 80 Belt Life Warning 3-66 80 Fuser Exhausted 3-66 80 Fuser Life Warning 3-66 80 Fuser Maintenance 3-66 80 Fuser/Belt Exhausted 3-66 80 Fuser/Belt Life Warning 3-66 80 Scheduled Maintenance 3-65, 3-66 81 Scheduled Maintenance 3-66 83 ITU ...
...Flash 3-64, 3-66 54 Network x Software Error 3-65 54 Par x ENA Connection Lost 3-65 54 Parallel Error 3-63 54 Ser x Fax Connection Lost 3-65 54 Serial Option 1 Error 3-63 54 Serial Option x Error 3-65 54 Standard Serial Error 3-63 54 Std Network Software Error 3-63 54 Std Par ENA Connection Lost 3-64...3-66 64 Unsupported Disk Format 3-66 80 Belt Exhausted 3-66 80 Belt Life Warning 3-66 80 Fuser Exhausted 3-66 80 Fuser Life Warning 3-66 80 Fuser Maintenance 3-66 80 Fuser/Belt Exhausted 3-66 80 Fuser/Belt Life Warning 3-66 80 Scheduled Maintenance 3-65, 3-66 81 Scheduled Maintenance 3-66 83 ITU ...
