User's Guide
Page 113
.... 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical ...technical support Setup troubleshooting • "Incorrect language appears on the display" on page 114 • "Printhead errors" on page 114 • "Software did not install" on an error message dialog, click the For additional assistance, use the Service Center link. To open the Service Center...
.... 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical ...technical support Setup troubleshooting • "Incorrect language appears on the display" on page 114 • "Printhead errors" on page 114 • "Software did not install" on an error message dialog, click the For additional assistance, use the Service Center link. To open the Service Center...
User's Guide
Page 114
Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home ... Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Troubleshooting 114 The printer resets and starts the initial printer setup. 3 Complete the initial printer setup.
Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home ... Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Troubleshooting 114 The printer resets and starts the initial printer setup. 3 Complete the initial printer setup.
User's Guide
Page 115
Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Software did not install If you reinstall the... appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software. 2 Remove the printhead.
Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Software did not install If you reinstall the... appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software. 2 Remove the printhead.
User's Guide
Page 165
..., basic solutions 113 printer software installing 27 uninstalling 26 printer solutions 106 printer, setting as default 56 printhead aligning 110 printhead access location 10 printhead error 114 printhead nozzles cleaning 110 printing collate 39 custom-size paper 43 documents 38 documents from memory card or flash ... 55 printing in draft mode 56 printing mode changing 56 proof sheet using 49 protocol 104 publications finding 8 R recycling 7 Lexmark products 15 WEEE statement 149 reducing an image 62 repeating an image 63 replacing ink cartridges 14 resetting internal wireless print server to...
..., basic solutions 113 printer software installing 27 uninstalling 26 printer solutions 106 printer, setting as default 56 printhead aligning 110 printhead access location 10 printhead error 114 printhead nozzles cleaning 110 printing collate 39 custom-size paper 43 documents 38 documents from memory card or flash ... 55 printing in draft mode 56 printing mode changing 56 proof sheet using 49 protocol 104 publications finding 8 R recycling 7 Lexmark products 15 WEEE statement 149 reducing an image 62 repeating an image 63 replacing ink cartridges 14 resetting internal wireless print server to...
User's Guide
Page 166
... 118 incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 115 shared printing 92 sharing printer in Windows 91 SmartSolutions 106 adding printer 107 customizing 107 SMTP...USB 118 incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 115 troubleshooting, wireless cannot print over wireless network 133 changing wireless settings after installation (Mac) 83 ...
... 118 incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 115 shared printing 92 sharing printer in Windows 91 SmartSolutions 106 adding printer 107 customizing 107 SMTP...USB 118 incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 115 troubleshooting, wireless cannot print over wireless network 133 changing wireless settings after installation (Mac) 83 ...
Quick Reference
Page 21
...problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers for paper jam messages, and clear any errors. • Check for telephone technical support... and lift the latch. 2 21 To open the Service Center, use one of these methods: Method 1 If it appears on . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS ...
...problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers for paper jam messages, and clear any errors. • Check for telephone technical support... and lift the latch. 2 21 To open the Service Center, use one of these methods: Method 1 If it appears on . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS ...
Quick Reference
Page 22
...you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. If the cable is damaged, then use a new one or more of the following : MAKE...cable into the wall outlet, and then turn on the printer. 2 Remove the printhead. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into ...
...you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. If the cable is damaged, then use a new one or more of the following : MAKE...cable into the wall outlet, and then turn on the printer. 2 Remove the printhead. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into ...