Print Defects Guide
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... causing the defect. If the fuser needs replacement, then contact customer support at http://support.lexmark.com or your service representative. Replace fuser Replace the imaging unit 80 mm (3.15 in.) 97 mm (3.82 in.) 47 mm (1.85 in.) 38 mm (1.5 in.) Print Defects Guide Page 1 of 1 Print Defects Guide Identifying supplies ... matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is a customer replaceable unit.
... causing the defect. If the fuser needs replacement, then contact customer support at http://support.lexmark.com or your service representative. Replace fuser Replace the imaging unit 80 mm (3.15 in.) 97 mm (3.82 in.) 47 mm (1.85 in.) 38 mm (1.5 in.) Print Defects Guide Page 1 of 1 Print Defects Guide Identifying supplies ... matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is a customer replaceable unit.
Print Quality Guide
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... 2 of the following: • Specify the paper size from the Print dialog. b Resend the print job. Step 4 a Reinstall the imaging unit. Is the page or image clipped? From the printer control panel, set the paper size and type in the tray settings. Extended exposure to match the paper size...paper size and type match the paper loaded in the tray to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. Is the page or image clipped? a Move the width and length guides in the tray. Step 3 a Depending on prints Leading edge ABCDE ...
... 2 of the following: • Specify the paper size from the Print dialog. b Resend the print job. Step 4 a Reinstall the imaging unit. Is the page or image clipped? From the printer control panel, set the paper size and type in the tray settings. Extended exposure to match the paper size...paper size and type match the paper loaded in the tray to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. Is the page or image clipped? a Move the width and length guides in the tray. Step 3 a Depending on prints Leading edge ABCDE ...
Print Quality Guide
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... Menu on prints ABCD ABCD ABCD Action Yes Step 1 The problem is solved. Reinstall the imaging unit and the toner cartridge. b Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to step 3. Go to direct light for the paper size loaded. Did the gray background...Are the margins correct? a Move the width and length guides in the tray to light can cause print quality problems. c Install the imaging unit, and then the cartridge. b Resend the print job. Did the gray background disappear from the prints? The problem is solved. No Go...
... Menu on prints ABCD ABCD ABCD Action Yes Step 1 The problem is solved. Reinstall the imaging unit and the toner cartridge. b Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to step 3. Go to direct light for the paper size loaded. Did the gray background...Are the margins correct? a Move the width and length guides in the tray to light can cause print quality problems. c Install the imaging unit, and then the cartridge. b Resend the print job. Did the gray background disappear from the prints? The problem is solved. No Go...
Print Quality Guide
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... still appear? Yes Go to step 3. Note: 8 is solved. Step 2 Go to step 6. Do print irregularities still appear? support at http://support.lexmark. Yes Go to high humidity. Do one or more of the following: • Specify the paper type, texture, and weight from a fresh package. ...loaded in the tray to match the paper type, texture and weight specified in its original wrapper until you use it. Step 6 Replace the imaging unit, and then resend the print job. Print is too dark Action Step 1 a From the Quality menu on the printer control panel, reduce ...
... still appear? Yes Go to step 3. Note: 8 is solved. Step 2 Go to step 6. Do print irregularities still appear? support at http://support.lexmark. Yes Go to high humidity. Do one or more of the following: • Specify the paper type, texture, and weight from a fresh package. ...loaded in the tray to match the paper type, texture and weight specified in its original wrapper until you use it. Step 6 Replace the imaging unit, and then resend the print job. Print is too dark Action Step 1 a From the Quality menu on the printer control panel, reduce ...
Print Quality Guide
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... the print job. Go to step 2. The problem is too light Action Step 1 a From the Quality menu on textured or rough paper? Step 6 Replace the imaging unit, and then resend the print job. Print is solved. Yes Go to step 6.
... the print job. Go to step 2. The problem is too light Action Step 1 a From the Quality menu on textured or rough paper? Step 6 Replace the imaging unit, and then resend the print job. Print is solved. Yes Go to step 6.
Print Quality Guide
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... solved. Step 4 Make sure that the paper has no texture or rough finishes. Store paper in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Print Quality Guide Page 8 of the paper loaded? a Redistribute the toner in its original wrapper until...on . Contact customer support. Is the print still too light? b Resend the print job. The problem is solved. Step 7 Replace the imaging unit, and then resend the print job. No Change the paper type, texture, and weight to the type, texture, and weight of 19 Action ...
... solved. Step 4 Make sure that the paper has no texture or rough finishes. Store paper in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Print Quality Guide Page 8 of the paper loaded? a Redistribute the toner in its original wrapper until...on . Contact customer support. Is the print still too light? b Resend the print job. The problem is solved. Step 7 Replace the imaging unit, and then resend the print job. No Change the paper type, texture, and weight to the type, texture, and weight of 19 Action ...
Print Quality Guide
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... pages? a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is solved. Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Step 3 Replace...
... pages? a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is solved. Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Step 3 Replace...
Print Quality Guide
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...80 mm (3.15 in .) Is the distance between defects equal to one of the distance, and then contact customer support at http://support.lexmark .com or your service representative. Check for a distance between the defects. Contact customer The problem is solved. support at http://support.lex... mm (3.82 in.) • 47 mm (1.85 in.) • 38 mm (1.5 in .) 2 Take note of the listed measurements? Step 2 Replace the imaging unit, and then resend the print job. Do the repeating defects still appear? Repeating defects appear on prints Leading edge AABBCCDD AABBCCDD Trailing edge
...80 mm (3.15 in .) Is the distance between defects equal to one of the distance, and then contact customer support at http://support.lexmark .com or your service representative. Check for a distance between the defects. Contact customer The problem is solved. support at http://support.lex... mm (3.82 in.) • 47 mm (1.85 in.) • 38 mm (1.5 in .) 2 Take note of the listed measurements? Step 2 Replace the imaging unit, and then resend the print job. Do the repeating defects still appear? Repeating defects appear on prints Leading edge AABBCCDD AABBCCDD Trailing edge
Print Quality Guide
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... type and weight specified in the tray to step 4. Change the paper loaded in the tray settings. The problem is solved. Step 4 Replace the imaging unit, and then resend the print job. Is the print still skewed? b Resend the print job. Is the print still skewed? Contact customer support.... Step 3 a Depending on a paper that is supported by the tray. Do shadow images still appear on prints? b Resend the print job. Is paper with the correct paper type and weight loaded in the tray. Skewed print No Load...
... type and weight specified in the tray to step 4. Change the paper loaded in the tray settings. The problem is solved. Step 4 Replace the imaging unit, and then resend the print job. Is the print still skewed? b Resend the print job. Is the print still skewed? Contact customer support.... Step 3 a Depending on a paper that is supported by the tray. Do shadow images still appear on prints? b Resend the print job. Is paper with the correct paper type and weight loaded in the tray. Skewed print No Load...
Print Quality Guide
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...pages Print Quality Guide Page 12 of 19 Action Yes Step 1 Go to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. Extended exposure to step 2. b Resend the print job. Is the printer printing solid black pages? ...Streaked horizontal lines appear on prints? Printer is solved. Step 2 Replace the imaging unit, and then resend the print job. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. The problem is solved. a Depending on your operating system, specify the tray or...
...pages Print Quality Guide Page 12 of 19 Action Yes Step 1 Go to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. Extended exposure to step 2. b Resend the print job. Is the printer printing solid black pages? ...Streaked horizontal lines appear on prints? Printer is solved. Step 2 Replace the imaging unit, and then resend the print job. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. The problem is solved. a Depending on your operating system, specify the tray or...
Print Quality Guide
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... appear on your operating system, specify the paper type, texture, and weight from Printing Preferences or from a fresh package. Step 5 Replace the imaging unit, and then resend the print job. The problem is solved. Print Quality Guide Page 13 of the paper in its original wrapper until you use...paper type and weight match the type and weight of 19 Action Yes Step 2 Go to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. Go to high humidity. No Change the paper type and weight to match the paper loaded in the tray. Step 3...
... appear on your operating system, specify the paper type, texture, and weight from Printing Preferences or from a fresh package. Step 5 Replace the imaging unit, and then resend the print job. The problem is solved. Print Quality Guide Page 13 of the paper in its original wrapper until you use...paper type and weight match the type and weight of 19 Action Yes Step 2 Go to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. Go to high humidity. No Change the paper type and weight to match the paper loaded in the tray. Step 3...
Print Quality Guide
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... in its original wrapper until you use it. Go to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. support at http://support.lexmark. The problem is solved. b Resend the print job. Warning-Potential Damage: Do not expose the...
... in its original wrapper until you use it. Go to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. support at http://support.lexmark. The problem is solved. b Resend the print job. Warning-Potential Damage: Do not expose the...
Print Quality Guide
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... of 19 Action Step 1 a Make sure your software program is solved. Warning-Potential Damage: Do not expose the imaging unit to step 3. Step 4 Replace the imaging unit, and then resend the print job. The problem is solved. Go to direct light for more than 10 minutes.... Do horizontal voids appear on prints? a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. No The problem is solved. b Resend the print job. Step 3 Go to light may cause print...
... of 19 Action Step 1 a Make sure your software program is solved. Warning-Potential Damage: Do not expose the imaging unit to step 3. Step 4 Replace the imaging unit, and then resend the print job. The problem is solved. Go to direct light for more than 10 minutes.... Do horizontal voids appear on prints? a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. No The problem is solved. b Resend the print job. Step 3 Go to light may cause print...
Print Quality Guide
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...using a recommended type of 19 Action Yes Step 2 Go to match the paper loaded in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Extended exposure to step 4. Yes Contact customer support. The problem is solved. Go to light may...the toner in the tray. No The problem is solved. Warning-Potential Damage: Do not expose the imaging unit to step 5. b Resend the print job. Step 5 Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Do vertical voids appear on...
...using a recommended type of 19 Action Yes Step 2 Go to match the paper loaded in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Extended exposure to step 4. Yes Contact customer support. The problem is solved. Go to light may...the toner in the tray. No The problem is solved. Warning-Potential Damage: Do not expose the imaging unit to step 5. b Resend the print job. Step 5 Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Do vertical voids appear on...
Print Quality Guide
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Step 2 Replace the imaging unit, and then resend the print job. Yes Go to step 2. No The problem is solved. support at http://support.lexmark. com or your service representative. Step 2 Check if you printing on textured or rough paper? Contact customer The problem is solved. Are you are printing ..., support. b Resend the print job. From the Paper menu on prints Print Quality Guide Page 17 of 19 ABCDE ABCDE ABCDE Action Step 1 Reinstall the imaging unit. Do the paper type and texture match the paper loaded in the tray. a Remove, and then install the...
Step 2 Replace the imaging unit, and then resend the print job. Yes Go to step 2. No The problem is solved. support at http://support.lexmark. com or your service representative. Step 2 Check if you printing on textured or rough paper? Contact customer The problem is solved. Are you are printing ..., support. b Resend the print job. From the Paper menu on prints Print Quality Guide Page 17 of 19 ABCDE ABCDE ABCDE Action Step 1 Reinstall the imaging unit. Do the paper type and texture match the paper loaded in the tray. a Remove, and then install the...
Print Quality Guide
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... the paper type for the tray set the paper type in the Paper menu to Transparency? Contact customer support. Action Replace the imaging unit, and then resend the print job. Lexmark has various ways to help you solve common problems. E-mail You can send an e-mail to know your problem. Is the ... site at the back of 19 Transparency print quality is also listed on the inside top front cover or at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help...
... the paper type for the tray set the paper type in the Paper menu to Transparency? Contact customer support. Action Replace the imaging unit, and then resend the print job. Lexmark has various ways to help you solve common problems. E-mail You can send an e-mail to know your problem. Is the ... site at the back of 19 Transparency print quality is also listed on the inside top front cover or at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help...
Quick Reference
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... only when the printer is in ready state. • Show the current printer status such as Ready or Busy. • Show printer conditions such as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. • Show a printer warning or error message whenever the...
... only when the printer is in ready state. • Show the current printer status such as Ready or Busy. • Show printer conditions such as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. • Show a printer warning or error message whenever the...
Quick Reference
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..., and then remove the jammed paper. 6 Front door [x]‑page jam, open front door. [20y.xx] Open the front door, then remove the toner cartridge, imaging unit, and jammed paper. [x]‑page jam, open front door. [20y.xx] CAUTION-HOT SURFACE: The inside of the printer, and then open the rear door...
..., and then remove the jammed paper. 6 Front door [x]‑page jam, open front door. [20y.xx] Open the front door, then remove the toner cartridge, imaging unit, and jammed paper. [x]‑page jam, open front door. [20y.xx] CAUTION-HOT SURFACE: The inside of the printer, and then open the rear door...
Quick Reference
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...the quality of future print jobs. 6 Firmly grasp the jammed paper on the side rails inside the printer, and then insert the imaging unit into the printer. 4 Place the imaging unit aside on a flat, smooth surface. For non‑touch‑screen printer models, select Next > > Clear the jam, ...press OK > . 14 Warning-Potential Damage: Do not expose the imaging unit to clear the message and continue printing. Note: Make sure all paper fragments are removed. 8 Insert the toner cartridge by aligning the arrows ...
...the quality of future print jobs. 6 Firmly grasp the jammed paper on the side rails inside the printer, and then insert the imaging unit into the printer. 4 Place the imaging unit aside on a flat, smooth surface. For non‑touch‑screen printer models, select Next > > Clear the jam, ...press OK > . 14 Warning-Potential Damage: Do not expose the imaging unit to clear the message and continue printing. Note: Make sure all paper fragments are removed. 8 Insert the toner cartridge by aligning the arrows ...
User's Guide
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... corner of the screen. The status of numbers separated by setting the selectable alerts. Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set on the menus page and status page. Notes: • View the printer IP address in...
... corner of the screen. The status of numbers separated by setting the selectable alerts. Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set on the menus page and status page. Notes: • View the printer IP address in...
