User's Guide
Page 90
...Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest ... technical support Setup troubleshooting • "Incorrect language appears on the display" on page 91 • "Printhead errors" on page 91 • "Software did not install" on page 93 Troubleshooting 90 Method 2 1...Center. To open the Service Center, use one of these methods: Method 1 If it appears on an error message dialog, click the For additional assistance, use the Service Center link. Using the Service Center to solve...
...Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest ... technical support Setup troubleshooting • "Incorrect language appears on the display" on page 91 • "Printhead errors" on page 91 • "Software did not install" on page 93 Troubleshooting 90 Method 2 1...Center. To open the Service Center, use one of these methods: Method 1 If it appears on an error message dialog, click the For additional assistance, use the Service Center link. Using the Service Center to solve...
User's Guide
Page 91
...; "Cannot print through USB" on page 95 Incorrect language appears on the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and hold down and , and then press and release...
...; "Cannot print through USB" on page 95 Incorrect language appears on the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and hold down and , and then press and release...
User's Guide
Page 92
Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Troubleshooting 92 Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 2 Remove the printhead.
Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Troubleshooting 92 Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 2 Remove the printhead.
User's Guide
Page 141
... 95 printer printing blank pages 94 printer problems, basic solutions 90 printer software installing 25 uninstalling 24 printer, setting as default 47 printhead aligning 87 printhead access 10 printhead error 91 printhead nozzles cleaning 88 printing collate 32 custom-size paper 38 documents 31 documents from memory card or flash drive 35 envelopes 36 Index...
... 95 printer printing blank pages 94 printer problems, basic solutions 90 printer software installing 25 uninstalling 24 printer, setting as default 47 printhead aligning 87 printhead access 10 printhead error 91 printhead nozzles cleaning 88 printing collate 32 custom-size paper 38 documents 31 documents from memory card or flash drive 35 envelopes 36 Index...
User's Guide
Page 142
... 31 two-sided 34 printing in draft mode 47 printing mode changing 47 proof sheet using 43 protocol 84 publications finding 7 R recycling 6 Lexmark products 14 WEEE statement 126 reducing an image 52 repeating an image 53 replacing ink cartridges 12 resetting internal wireless print server to factory default...through USB 95 incorrect language appears on display 91 page does not print 93 printer does not respond 95 printer printing blank pages 94 printhead error 91 software did not install 93 shared printing 74 sharing printer in Windows 73 software Service Center 90 software did not install 93 ...
... 31 two-sided 34 printing in draft mode 47 printing mode changing 47 proof sheet using 43 protocol 84 publications finding 7 R recycling 6 Lexmark products 14 WEEE statement 126 reducing an image 52 repeating an image 53 replacing ink cartridges 12 resetting internal wireless print server to factory default...through USB 95 incorrect language appears on display 91 page does not print 93 printer does not respond 95 printer printing blank pages 94 printhead error 91 software did not install 93 shared printing 74 sharing printer in Windows 73 software Service Center 90 software did not install 93 ...
User's Guide
Page 143
... print through USB 95 incorrect language appears on display 91 page does not print 93 printer does not respond 95 printer printing blank pages 94 printhead error 91 software did not install 93 troubleshooting, wireless cannot print over wireless network 106 changing wireless settings after installation (Mac) 67 changing wireless settings after...
... print through USB 95 incorrect language appears on display 91 page does not print 93 printer does not respond 95 printer printing blank pages 94 printhead error 91 software did not install 93 troubleshooting, wireless cannot print over wireless network 106 changing wireless settings after installation (Mac) 67 changing wireless settings after...
Quick Reference
Page 18
...the printer. 2 Press and hold for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 18 • "Printhead errors" on page 18 • "Software did not install" on page 19 • "Print job does not print or is missing pages" on .... Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 18 If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com...
...the printer. 2 Press and hold for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 18 • "Printhead errors" on page 18 • "Software did not install" on page 19 • "Print job does not print or is missing pages" on .... Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 18 If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com...
Quick Reference
Page 19
Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. If the cable is damaged, then use a...back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power ...and then click Print. 19 Print job does not print or is marked with a USB symbol. 2 Remove the printhead. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note: This solution applies to Macintosh users only....
Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. If the cable is damaged, then use a...back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power ...and then click Print. 19 Print job does not print or is marked with a USB symbol. 2 Remove the printhead. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note: This solution applies to Macintosh users only....