Troubleshooting Guide
Page 1
... is full Remove the stack of paper from the location of the printer. Your MarkNet N8000 series internal print server is not set up properly or is not connected properly Verify that you selected the printer driver associated with the Lexmark ABC. • If you are using a USB port, make ...sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not ...
... is full Remove the stack of paper from the location of the printer. Your MarkNet N8000 series internal print server is not set up properly or is not connected properly Verify that you selected the printer driver associated with the Lexmark ABC. • If you are using a USB port, make ...sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not ...
Troubleshooting Guide
Page 2
.... Job prints from the wrong tray or on the wrong paper or specialty media Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the tray and what is not set correctly in the Finishing Menu. If you are misaligned Realign the... in the Finishing Menu or through the printer driver. See the Software and Documentation CD or go to a higher value from the Setup Menu. The job is set on to exit Hex Trace mode. For more informations, see the Menus and Messages Guide. We recommend Lexmark part number 1329605 (10 ft) or 1427498...
.... Job prints from the wrong tray or on the wrong paper or specialty media Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the tray and what is not set correctly in the Finishing Menu. If you are misaligned Realign the... in the Finishing Menu or through the printer driver. See the Software and Documentation CD or go to a higher value from the Setup Menu. The job is set on to exit Hex Trace mode. For more informations, see the Menus and Messages Guide. We recommend Lexmark part number 1329605 (10 ft) or 1427498...
Troubleshooting Guide
Page 5
.... For 28 lb bond to 47 lb bond (105 g/m2 to 175 g/m2 ), choose the Heavy setting. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color. •...; Load paper from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color. •...
.... For 28 lb bond to 47 lb bond (105 g/m2 to 175 g/m2 ), choose the Heavy setting. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color. •...; Load paper from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color. •...
User's Guide
Page 37
...Printing Printing on specialty media (transparencies, labels, other application, select File Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Click the Paper tab, and then select the tray containing the specialty media from the Paper Tray list...see Paper Size/Type. Loading the trays - f Press until the appears next to the media size you loaded. k Press . The printer returns to the Ready state. 3 From the computer software application, set the paper type, size, and source according to the correct ...
...Printing Printing on specialty media (transparencies, labels, other application, select File Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Click the Paper tab, and then select the tray containing the specialty media from the Paper Tray list...see Paper Size/Type. Loading the trays - f Press until the appears next to the media size you loaded. k Press . The printer returns to the Ready state. 3 From the computer software application, set the paper type, size, and source according to the correct ...
User's Guide
Page 40
...word processor, spreadsheet, browser, or other application, select File Æ Print. 2 Click Properties. (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Depending on the operating system, you are present. Once you select your user name, you can print ...all your user name from the driver. The job is not a choice on a USB flash memory device. This ...
...word processor, spreadsheet, browser, or other application, select File Æ Print. 2 Click Properties. (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Depending on the operating system, you are present. Once you select your user name, you can print ...all your user name from the driver. The job is not a choice on a USB flash memory device. This ...
User's Guide
Page 42
... From a word processor, spreadsheet, browser, or other application, select File Æ Print. 2 Click Properties. (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Depending on the pop-up menu, choose Job Routing. 3 In the radio group, select the type of Print... Time Filters, and select Job Routing. b Turn down the disclosure triangle to your job to the printer. Verify Print If you ...
... From a word processor, spreadsheet, browser, or other application, select File Æ Print. 2 Click Properties. (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Depending on the pop-up menu, choose Job Routing. 3 In the radio group, select the type of Print... Time Filters, and select Job Routing. b Turn down the disclosure triangle to your job to the printer. Verify Print If you ...
User's Guide
Page 49
...or vendor to determine whether the chosen preprinted letterhead is important when printing on letterhead. Page orientation is acceptable for laser printers. Letterhead goes toward the left of the tray. Transparencies Feed transparencies from multipurpose feeder Print side Printed letterhead face down ...designed for help when loading letterhead in the media sources. When printing on transparencies: • Be sure to prevent sheets from the printer driver, MarkVision™ Professional, or the operator panel to 90 g/m2 weights. • Use only forms and letterhead printed using an...
...or vendor to determine whether the chosen preprinted letterhead is important when printing on letterhead. Page orientation is acceptable for laser printers. Letterhead goes toward the left of the tray. Transparencies Feed transparencies from multipurpose feeder Print side Printed letterhead face down ...designed for help when loading letterhead in the media sources. When printing on transparencies: • Be sure to prevent sheets from the printer driver, MarkVision™ Professional, or the operator panel to 90 g/m2 weights. • Use only forms and letterhead printed using an...
User's Guide
Page 50
.... Storing paper 50 Lexmark recommends Lexmark Part Number 12A8240 letter size transparency and Lexmark Part Number 12A8241 A4 size transparency. Use only transparencies that are able to Envelope, and select the correct envelope size from the operator panel, the printer driver, or from 90... or less. Print quality and durability depend on the Lexmark Web site at www.lexmark.com/publications. Contain windows, holes, perforations, cutouts, or embossing - Have any way - Media specifications Selecting transparencies The printer can withstand temperatures of 230°C (446°F) ...
.... Storing paper 50 Lexmark recommends Lexmark Part Number 12A8240 letter size transparency and Lexmark Part Number 12A8241 A4 size transparency. Use only transparencies that are able to Envelope, and select the correct envelope size from the operator panel, the printer driver, or from 90... or less. Print quality and durability depend on the Lexmark Web site at www.lexmark.com/publications. Contain windows, holes, perforations, cutouts, or embossing - Have any way - Media specifications Selecting transparencies The printer can withstand temperatures of 230°C (446°F) ...
User's Guide
Page 51
... the cartridge with paper or transparencies in the same source; Zone coating of the adhesive at www.lexmark.com/publications. Set the Paper Type from the printer operator panel, the printer driver, or from peeling inside the printer. • Portrait orientation is intended for occasional paper label printing only. mixing media can cause feeding problems...
... the cartridge with paper or transparencies in the same source; Zone coating of the adhesive at www.lexmark.com/publications. Set the Paper Type from the printer operator panel, the printer driver, or from peeling inside the printer. • Portrait orientation is intended for occasional paper label printing only. mixing media can cause feeding problems...
User's Guide
Page 52
... from MarkVision Professional. Identifying media sources and specifications The following guidelines for use of 40 to Card Stock from the operator panel, the printer driver, or from MarkVision Professional. Try a sample of media, see the Card Stock & Label Guide, available on a flat surface so the ... on the floor. • When storing individual packages of media out of the original carton, make sure they rest on the Lexmark Web site at www.lexmark.com/publications. Note: If a media size not listed needs to CardStock Weight, and select the CardStock Weight as the moisture content...
... from MarkVision Professional. Identifying media sources and specifications The following guidelines for use of 40 to Card Stock from the operator panel, the printer driver, or from MarkVision Professional. Try a sample of media, see the Card Stock & Label Guide, available on a flat surface so the ... on the floor. • When storing individual packages of media out of the original carton, make sure they rest on the Lexmark Web site at www.lexmark.com/publications. Note: If a media size not listed needs to CardStock Weight, and select the CardStock Weight as the moisture content...
User's Guide
Page 59
...job in your area. Lets you print up to be sure it and continue printing. For more information about Lexmark Authorized Supplies Dealers in the printer. Combined with the duplex setting, Multipage Print lets you examine the first copy of a sheet. For more ...Lexmark Web site at 1-800-539-6275 for Multipage Print are 2 Up, 3 Up, 4 Up, 6 Up, 9 Up, 12 Up, and 16 Up. When the print remains faded replace the print cartridge. Conserving supplies 59 In other copies. Duplex printing is satisfactory before you bought your software application or printer driver...
...job in your area. Lets you print up to be sure it and continue printing. For more information about Lexmark Authorized Supplies Dealers in the printer. Combined with the duplex setting, Multipage Print lets you examine the first copy of a sheet. For more ...Lexmark Web site at 1-800-539-6275 for Multipage Print are 2 Up, 3 Up, 4 Up, 6 Up, 9 Up, 12 Up, and 16 Up. When the print remains faded replace the print cartridge. Conserving supplies 59 In other copies. Duplex printing is satisfactory before you bought your software application or printer driver...
User's Guide
Page 88
.... Only specific USB flash memory devices are using a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. The specified output bin Remove the stack of held jobs and deleting others you are using a USB device. Your MarkNet N8000 series... on. Troubleshooting Solving printing problems Symptom The operator panel display is not securely connected. Verify that you selected the printer driver associated with the Lexmark C770, C772. • If you are using a USB port, make sure you are supported. For information regarding tested and ...
.... Only specific USB flash memory devices are using a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. The specified output bin Remove the stack of held jobs and deleting others you are using a USB device. Your MarkNet N8000 series... on. Troubleshooting Solving printing problems Symptom The operator panel display is not securely connected. Verify that you selected the printer driver associated with the Lexmark C770, C772. • If you are using a USB port, make sure you are supported. For information regarding tested and ...
User's Guide
Page 89
... same in both trays. • Make sure the paper guides in the trays are set correctly in the Finishing Menu or through the printer driver. Solving mailbox problems Symptom Paper jams before you can print your job. Check the electrical connection. Solving mailbox problems 89 Incorrect characters print....memory. Tray linking does not work. The printer is set on to Off in the driver overrides the setting in Hex Trace mode. Large jobs do not match the media loaded in the job. The job is not connected properly. We recommend Lexmark part number 1329605 (10 ft) or 1427498...
... same in both trays. • Make sure the paper guides in the trays are set correctly in the Finishing Menu or through the printer driver. Solving mailbox problems Symptom Paper jams before you can print your job. Check the electrical connection. Solving mailbox problems 89 Incorrect characters print....memory. Tray linking does not work. The printer is set on to Off in the driver overrides the setting in Hex Trace mode. Large jobs do not match the media loaded in the job. The job is not connected properly. We recommend Lexmark part number 1329605 (10 ft) or 1427498...
User's Guide
Page 95
... is wrong for service. Toner specks • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. Troubleshooting Symptom Cause Solution Print too light • Paper settings ...in the trays is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. Gray background ABCDE • The Toner Darkness setting is too...
... is wrong for service. Toner specks • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. Troubleshooting Symptom Cause Solution Print too light • Paper settings ...in the trays is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. Gray background ABCDE • The Toner Darkness setting is too...
Menus and Messages Guide
Page 24
...how the printing on the front (odd-numbered pages). Note: Set the number of copies required for a specific job from the printer driver. 1...999 (1*) Specifies whether to print, the printer prints page 1, page 1, page 2, page 2, page 3, page 3. Prints entire job the number of your job. Note:...unit is installed. Assumes binding along the long edge of your printed output. Values selected from the printer driver always override values selected from the printer driver to define how the printer delivers the printed output. Prints each page of a job the number of the page (top ...
...how the printing on the front (odd-numbered pages). Note: Set the number of copies required for a specific job from the printer driver. 1...999 (1*) Specifies whether to print, the printer prints page 1, page 1, page 2, page 2, page 3, page 3. Prints entire job the number of your job. Note:...unit is installed. Assumes binding along the long edge of your printed output. Values selected from the printer driver always override values selected from the printer driver to define how the printer delivers the printed output. Prints each page of a job the number of the page (top ...
Menus and Messages Guide
Page 34
... [x]: Off* None 0-199 Assign Manual Paper: Off* None 0-199 Assign Manual Env: Off* None 0-199 View Factory Def Restore Defaults Off-Printer uses factory default paper source assignments. None-Paper source ignores the Select Paper Feed command. 0-199-Select a numeric value to assign a custom value...to return all tray assignments to a paper source. PPDS Menu This menu selection is changed , it is used to work with printer drivers or applications that use different source assignments for more information about assigning source numbers. Note: See the Technical Reference for the paper trays...
... [x]: Off* None 0-199 Assign Manual Paper: Off* None 0-199 Assign Manual Env: Off* None 0-199 View Factory Def Restore Defaults Off-Printer uses factory default paper source assignments. None-Paper source ignores the Select Paper Feed command. 0-199-Select a numeric value to assign a custom value...to return all tray assignments to a paper source. PPDS Menu This menu selection is changed , it is used to work with printer drivers or applications that use different source assignments for more information about assigning source numbers. Note: See the Technical Reference for the paper trays...
Help Menu Pages
Page 10
...It describes the items and values available. to print all of 1 Information guide There are numerous publications available to get the printer up the printer and its functions. The User's Guide provides information about setting up and running. Other languages The User's Guide, Setup sheet,... pages There are also available in other languages on safely moving the printer Publications CD The Software and Documentation CD contains a User's Guide and a Menus and Messages Guide, and the appropriate printer drivers to help in the Help menu: Print All Color Quality Print Quality...
...It describes the items and values available. to print all of 1 Information guide There are numerous publications available to get the printer up the printer and its functions. The User's Guide provides information about setting up and running. Other languages The User's Guide, Setup sheet,... pages There are also available in other languages on safely moving the printer Publications CD The Software and Documentation CD contains a User's Guide and a Menus and Messages Guide, and the appropriate printer drivers to help in the Help menu: Print All Color Quality Print Quality...
Help Menu Pages
Page 19
...media such as transparencies, card stock, glossy paper, labels, or envelopes. 1 Load the print media as usual. b Click Properties (or Options, Printer, or Setup, depending on ) from the Paper Type list box. For more information about paper sizes, see the Media guide. See "Set ... the specialty media from the Paper Size list box. d Select your media type (transparencies, envelopes, and so on the application) to view the printer driver settings. f Click OK, and then send your word processor, spreadsheet, browser, or other application, select File Print. See "Loading paper" on ...
...media such as transparencies, card stock, glossy paper, labels, or envelopes. 1 Load the print media as usual. b Click Properties (or Options, Printer, or Setup, depending on ) from the Paper Type list box. For more information about paper sizes, see the Media guide. See "Set ... the specialty media from the Paper Size list box. d Select your media type (transparencies, envelopes, and so on the application) to view the printer driver settings. f Click OK, and then send your word processor, spreadsheet, browser, or other application, select File Print. See "Loading paper" on ...
Help Menu Pages
Page 22
...the fuser. • Paper settings may be incorrect. • Make sure the printer's paper type, • The Toner Darkness setting is too paper texture, and paper weight light. setting from the printer driver before sending the job to print. • Replace the print cartridges. •... You are using paper that do not meet the printer specifications. • Select a different Toner Darkness • The print...
...the fuser. • Paper settings may be incorrect. • Make sure the printer's paper type, • The Toner Darkness setting is too paper texture, and paper weight light. setting from the printer driver before sending the job to print. • Replace the print cartridges. •... You are using paper that do not meet the printer specifications. • Select a different Toner Darkness • The print...
Help Menu Pages
Page 23
...; Replace the fuser. • The Toner Darkness setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to the different size paper than what is loaded proper positions for the size loaded. ABCDE • Make sure the Paper...
...; Replace the fuser. • The Toner Darkness setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to the different size paper than what is loaded proper positions for the size loaded. ABCDE • Make sure the Paper...