User's Guide
Page 8
... appears on the display...128 Power button is not lit ...128 Software does not install...129 Page does not print...130 Solving printer communication problems ...131 Understanding Warning levels ...132 Removing and reinstalling the software ...132 Enabling the USB port...132 Print troubleshooting...133 ...the page...135 Print speed is slow...136 Partial document or photo prints ...136 Photo smudges...137 Checking the print cartridges...137 Ink levels seem incorrect...137 Ink levels seem to go down too quickly ...138 A blank or incorrect page prints...138 Characters on printout are missing ...
... appears on the display...128 Power button is not lit ...128 Software does not install...129 Page does not print...130 Solving printer communication problems ...131 Understanding Warning levels ...132 Removing and reinstalling the software ...132 Enabling the USB port...132 Print troubleshooting...133 ...the page...135 Print speed is slow...136 Partial document or photo prints ...136 Photo smudges...137 Checking the print cartridges...137 Ink levels seem incorrect...137 Ink levels seem to go down too quickly ...138 A blank or incorrect page prints...138 Characters on printout are missing ...
User's Guide
Page 10
... on the computer screen...177 Clearing error messages...177 Left/Right Cartridge Missing...177 Communication not available...177 General Printing Problem ...178 Ink Low ...178 Out of Memory...178 Out of Paper...178 Fixing...Ones found on the printer display...171 Alignment Error...172 Cartridge Error (1102, 1203, 1204, or 120F)...172 Black Ink Low / Color Ink Low / Photo Ink Low ...173 Clear Carrier Jam ...173 Cover Open ...173 Error 1104 ...173 Left Cartridge Error / Right Cartridge Error...174 Left Cartridge Incorrect / Right Cartridge Incorrect ...174 Left Cartridge Missing / Right Cartridge...
... on the computer screen...177 Clearing error messages...177 Left/Right Cartridge Missing...177 Communication not available...177 General Printing Problem ...178 Ink Low ...178 Out of Memory...178 Out of Paper...178 Fixing...Ones found on the printer display...171 Alignment Error...172 Cartridge Error (1102, 1203, 1204, or 120F)...172 Black Ink Low / Color Ink Low / Photo Ink Low ...173 Clear Carrier Jam ...173 Cover Open ...173 Error 1104 ...173 Left Cartridge Error / Right Cartridge Error...174 Left Cartridge Incorrect / Right Cartridge Incorrect ...174 Left Cartridge Missing / Right Cartridge...
User's Guide
Page 44
... digital camera to the Library. From the bottom left corner of the Welcome Screen, there are two Settings choices: Click To Printer Status and Maintenance • Check ink levels. • Order print cartridges. • Find maintenance information. • Select other Solution Center tabs for more information, including how to an e-mail message. E-mail...
... digital camera to the Library. From the bottom left corner of the Welcome Screen, there are two Settings choices: Click To Printer Status and Maintenance • Check ink levels. • Order print cartridges. • Find maintenance information. • Select other Solution Center tabs for more information, including how to an e-mail message. E-mail...
User's Guide
Page 45
... use one of the Printing Status window. • Turn printing voice notification on the Solution Center icon. 2 Click Setup and diagnose printer. 1 Click Programs or All Programs Lexmark X5400 Series. 2 Select Solution Center. Troubleshooting • Learn tips about the current status. • Solve printer problems. • View ink levels and order new print cartridges. Use...
... use one of the Printing Status window. • Turn printing voice notification on the Solution Center icon. 2 Click Setup and diagnose printer. 1 Click Programs or All Programs Lexmark X5400 Series. 2 Select Solution Center. Troubleshooting • Learn tips about the current status. • Solve printer problems. • View ink levels and order new print cartridges. Use...
User's Guide
Page 46
...printer software to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off : 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark... it is complete before installing a new print cartridge. • Order new print cartridges. • Print a test page. • Clean print cartridges to fix horizontal streaks. • Align print cartridges to run on or off The printer has a voice notification feature that tells you ...
...printer software to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off : 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark... it is complete before installing a new print cartridge. • Order new print cartridges. • Print a test page. • Clean print cartridges to fix horizontal streaks. • Align print cartridges to run on or off The printer has a voice notification feature that tells you ...
User's Guide
Page 70
...ink levels. - Print a test page. • Device Setup-Customize printer setup settings. • Defaults-Reset printer settings to factory defaults. 1 Setting will return to your photos. Working with photos 70 Paper Type1, 2 Specify the type of photos to print on a page, or specify the number of paper loaded. Align cartridges...Layout1 Center one photo on a page. Paper Size1, 2 Specify the size of printed photos. Tools • Maintenance - Photo Size1, 2 Specify the size photo you want . Quality1 Adjust the quality of the paper loaded. Clean cartridges. -...
...ink levels. - Print a test page. • Device Setup-Customize printer setup settings. • Defaults-Reset printer settings to factory defaults. 1 Setting will return to your photos. Working with photos 70 Paper Type1, 2 Specify the type of photos to print on a page, or specify the number of paper loaded. Align cartridges...Layout1 Center one photo on a page. Paper Size1, 2 Specify the size of printed photos. Tools • Maintenance - Photo Size1, 2 Specify the size photo you want . Quality1 Adjust the quality of the paper loaded. Clean cartridges. -...
User's Guide
Page 91
... appears and press . • If you select Borderless, the printer will reduce or enlarge the document or photo as necessary to print. N-Up* Choose how many copies to print a borderless copy on a page. Align cartridges. - Modifying the Copy settings 1 With your scanned image open ... Photo. 8 Press Start Color or Start Black. View ink levels. - Resize* • Specify the percentage for enlarging or reducing the original copy. • Specify a specific copy size. • Create a multiple-page poster. Collate Print one or more copies in the correct order. Original Size*...
... appears and press . • If you select Borderless, the printer will reduce or enlarge the document or photo as necessary to print. N-Up* Choose how many copies to print a borderless copy on a page. Align cartridges. - Modifying the Copy settings 1 With your scanned image open ... Photo. 8 Press Start Color or Start Black. View ink levels. - Resize* • Specify the percentage for enlarging or reducing the original copy. • Specify a specific copy size. • Create a multiple-page poster. Collate Print one or more copies in the correct order. Original Size*...
User's Guide
Page 98
View ink levels. - Scanning to a computer over a network 1 Make sure: • The printer is connected to the network through a print server, and the printer, the print server, and the computer receiving the scan are on saving temporary and other setting selections. 9 Press Start ...press repeatedly to return to scan is configured to scan over a network (Direct IP Printing). 2 Load an original document facedown into the ADF. Clean cartridges. - Tools • Maintenance - Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine...
View ink levels. - Scanning to a computer over a network 1 Make sure: • The printer is connected to the network through a print server, and the printer, the print server, and the computer receiving the scan are on saving temporary and other setting selections. 9 Press Start ...press repeatedly to return to scan is configured to scan over a network (Direct IP Printing). 2 Load an original document facedown into the ADF. Clean cartridges. - Tools • Maintenance - Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine...
User's Guide
Page 113
...Dialing and Sending appears. 6 Press . 7 Press or repeatedly until Your Fax Number appears. View ink levels. - Print a test page. • Device Setup-Customize printer setup settings. • Defaults-Customize printer settings. * Temporary setting. The Auto Answer light on the control panel comes on 1 From the ...prompted to save the setting. When the number of 20 characters. 10 Press to enter your printer, you have not entered this To Tools • Maintenance - Faxing 113 Clean cartridges. - Setting Auto Answer to create a fax header for faxes you send. Note: You can...
...Dialing and Sending appears. 6 Press . 7 Press or repeatedly until Your Fax Number appears. View ink levels. - Print a test page. • Device Setup-Customize printer setup settings. • Defaults-Customize printer settings. * Temporary setting. The Auto Answer light on the control panel comes on 1 From the ...prompted to save the setting. When the number of 20 characters. 10 Press to enter your printer, you have not entered this To Tools • Maintenance - Faxing 113 Clean cartridges. - Setting Auto Answer to create a fax header for faxes you send. Note: You can...
User's Guide
Page 122
... Close. • If you purchased a new, genuine Lexmark print cartridge, but the Out of failures or damage caused by non-Lexmark ink or print cartridges. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for the second cartridge. If you believe you are removing both cartridges, repeat step 3 and step 4 for superior print quality...
... Close. • If you purchased a new, genuine Lexmark print cartridge, but the Out of failures or damage caused by non-Lexmark ink or print cartridges. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for the second cartridge. If you believe you are removing both cartridges, repeat step 3 and step 4 for superior print quality...
User's Guide
Page 123
... the cloth for about three seconds, and then wipe in the direction shown. If print quality has not improved, clean the print cartridge nozzles. Cleaning the print cartridge nozzles 1 Load plain paper. 2 Press Copy Mode. 3 Press . 4 Press or repeatedly until Tools appears. 5 Press . ...6 Press or repeatedly until Maintenance appears. 7 Press . 8 Press or repeatedly until Align Cartridges appears 9 Press . Maintaining the printer 123 A page prints, forcing ink through the print cartridge nozzles to clean them. 10 Print the document again to verify that the print quality has improved....
... the cloth for about three seconds, and then wipe in the direction shown. If print quality has not improved, clean the print cartridge nozzles. Cleaning the print cartridge nozzles 1 Load plain paper. 2 Press Copy Mode. 3 Press . 4 Press or repeatedly until Tools appears. 5 Press . ...6 Press or repeatedly until Maintenance appears. 7 Press . 8 Press or repeatedly until Align Cartridges appears 9 Press . Maintaining the printer 123 A page prints, forcing ink through the print cartridge nozzles to clean them. 10 Print the document again to verify that the print quality has improved....
User's Guide
Page 125
...from the wall outlet and disconnect all ink or corrective fluid on the scanner glass. CAUTION-SHOCK HAZARD: To avoid the risk of the printer, making sure to the printer before proceeding. 2 Remove paper from the wall outlet. • Keep the photo cartridge in its own storage unit when not... in use. • When a photo cartridge is in the empty photo cartridge storage unit. Note: Make sure all cables to remove any ink residue that the printer is turned off and unplugged from the paper support ...
...from the wall outlet and disconnect all ink or corrective fluid on the scanner glass. CAUTION-SHOCK HAZARD: To avoid the risk of the printer, making sure to the printer before proceeding. 2 Remove paper from the wall outlet. • Keep the photo cartridge in its own storage unit when not... in use. • When a photo cartridge is in the empty photo cartridge storage unit. Note: Make sure all cables to remove any ink residue that the printer is turned off and unplugged from the paper support ...
User's Guide
Page 130
...-click the My Computer icon. CHECK INK Check the ink levels, and install new print cartridges if necessary. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on page 177. Try one or more information, see "Error messages...
...-click the My Computer icon. CHECK INK Check the ink levels, and install new print cartridges if necessary. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on page 177. Try one or more information, see "Error messages...
User's Guide
Page 134
For more of the following media, remove each sheet as it exits, and allow it to dry. Try one or more information, see "Cleaning the print cartridge nozzles" on transfers Note: Transparencies may take up to 15 minutes to dry: • Documents with graphics or images •... images, for best results use Lexmark photo papers. Poor text and graphic quality • Blank pages • Dark print • Faded print • Incorrect colors • Light and dark bands in print CHECK INK Check the ink levels, and install new print cartridges if necessary. For more information,...
For more of the following media, remove each sheet as it exits, and allow it to dry. Try one or more information, see "Cleaning the print cartridge nozzles" on transfers Note: Transparencies may take up to 15 minutes to dry: • Documents with graphics or images •... images, for best results use Lexmark photo papers. Poor text and graphic quality • Blank pages • Dark print • Faded print • Incorrect colors • Light and dark bands in print CHECK INK Check the ink levels, and install new print cartridges if necessary. For more information,...
User's Guide
Page 137
... a cartridge, the ink level is low. The type of ink the printer uses. ARE YOU PRINTING A LARGE FILE? they represent the ink level at least 24 hours before stacking, displaying, or storing. Install a new cartridge. For more information, see "Replacing print cartridges" on the cartridge carrier ...and earlier, click Start. 2 Click Programs or All Programs Lexmark X5400 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on page 126. ARE THE CARTRIDGES LOW ON INK? 1 Do one or more ink. Ink levels seem incorrect These are not updated during a print job; Checking...
... a cartridge, the ink level is low. The type of ink the printer uses. ARE YOU PRINTING A LARGE FILE? they represent the ink level at least 24 hours before stacking, displaying, or storing. Install a new cartridge. For more information, see "Replacing print cartridges" on the cartridge carrier ...and earlier, click Start. 2 Click Programs or All Programs Lexmark X5400 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on page 126. ARE THE CARTRIDGES LOW ON INK? 1 Do one or more ink. Ink levels seem incorrect These are not updated during a print job; Checking...
User's Guide
Page 138
...lower Quality/Speed setting. Try one or more square end of the USB cable is on printout are missing or unexpected These are open files in the right carrier. Ink levels seem to go down too quickly These are removed from the print cartridge carrier. Make sure the .... Try one or more ink than text documents, ink usage increases when you , check for proper print cartridge installation. Use the Quick Print or Normal setting to the computer. To reduce ink usage, select Best only when you are printing on the bottom of the cartridges. Characters on . The printer prints a...
...lower Quality/Speed setting. Try one or more square end of the USB cable is on printout are missing or unexpected These are open files in the right carrier. Ink levels seem to go down too quickly These are removed from the print cartridge carrier. Make sure the .... Try one or more ink than text documents, ink usage increases when you , check for proper print cartridge installation. Use the Quick Print or Normal setting to the computer. To reduce ink usage, select Best only when you are printing on the bottom of the cartridges. Characters on . The printer prints a...
User's Guide
Page 139
...CARTRIDGES LOW ON INK? 1 Do one of the scanner glass. • Place the item you print. Line and page breaks may not be printed; Use the program that created the document to print. ARE THE COLOR AND PRINT SPEED SETTINGS CORRECT? Install a new cartridge. MAKE SURE THE DOCUMENT WAS FORMATTED OR CREATED FOR THE PRINTER... Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Lexmark X5400 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on printout are designed to adjust the color and print speed.
...CARTRIDGES LOW ON INK? 1 Do one of the scanner glass. • Place the item you print. Line and page breaks may not be printed; Use the program that created the document to print. ARE THE COLOR AND PRINT SPEED SETTINGS CORRECT? Install a new cartridge. MAKE SURE THE DOCUMENT WAS FORMATTED OR CREATED FOR THE PRINTER... Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Lexmark X5400 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on printout are designed to adjust the color and print speed.
User's Guide
Page 141
...Lexmark X5400 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to clean the print cartridge nozzles. MAKE SURE THE QUALITY/SPEED SETTING IS APPROPRIATE FOR THE PAPER TYPE LOADED IN THE PRINTER The Photo Quality/Speed setting may be out of alignment. 1 Do one or more of the following : MAKE SURE THE INK... DRY BEFORE HANDLING THE PAPER Remove the paper as it exits, and let the ink dry before handling. The cartridges may cause ...
...Lexmark X5400 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to clean the print cartridge nozzles. MAKE SURE THE QUALITY/SPEED SETTING IS APPROPRIATE FOR THE PAPER TYPE LOADED IN THE PRINTER The Photo Quality/Speed setting may be out of alignment. 1 Do one or more of the following : MAKE SURE THE INK... DRY BEFORE HANDLING THE PAPER Remove the paper as it exits, and let the ink dry before handling. The cartridges may cause ...
User's Guide
Page 144
... removed from the bottom and back of the print cartridges, the ink level is low. IS THERE A PROBLEM WITH THE CONNECTIONS? Troubleshooting 144 Windows 2000 users only 1 Click Start Settings Printers. 2 Right-click the Lexmark X5400 Series icon. 3 Make sure: • Set as Default Printer is selected. • Pause Printing is not selected...
... removed from the bottom and back of the print cartridges, the ink level is low. IS THERE A PROBLEM WITH THE CONNECTIONS? Troubleshooting 144 Windows 2000 users only 1 Click Start Settings Printers. 2 Right-click the Lexmark X5400 Series icon. 3 Make sure: • Set as Default Printer is selected. • Pause Printing is not selected...
User Guide
Page 105
... the fax scan resolution. Received fax has poor print quality Review checklist for a dial tone. Printer receives a blank fax Check original Check ink Cartridges may have been removed. 1 2 3 Reinsert the print cartridges. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone. 2 From the...
... the fax scan resolution. Received fax has poor print quality Review checklist for a dial tone. Printer receives a blank fax Check original Check ink Cartridges may have been removed. 1 2 3 Reinsert the print cartridges. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone. 2 From the...