User's Guide
Page 4
...a cut form or envelope 72 Aligning the left margin 77 Setting Top-Of-Form 81 Using the Tear Off bar 87 Chapter 5: Using Setup mode 89 Using Setup mode to change printer settings 89 Setup menu options 95 Forms Macro menu options 96 Data menu options 100 Control menu options 102 Emulation menu options 103 Interface menu options 105 Chapter 6: Supplies 107 Ordering supplies 107 Parallel cable 108 USB cable ...108 Serial adapter and cable 108 Printer ribbon 108 Paper specifications 109 Chapter 7: Troubleshooting and maintenance 111 Checklist for typical problems 112 Testing the...
...a cut form or envelope 72 Aligning the left margin 77 Setting Top-Of-Form 81 Using the Tear Off bar 87 Chapter 5: Using Setup mode 89 Using Setup mode to change printer settings 89 Setup menu options 95 Forms Macro menu options 96 Data menu options 100 Control menu options 102 Emulation menu options 103 Interface menu options 105 Chapter 6: Supplies 107 Ordering supplies 107 Parallel cable 108 USB cable ...108 Serial adapter and cable 108 Printer ribbon 108 Paper specifications 109 Chapter 7: Troubleshooting and maintenance 111 Checklist for typical problems 112 Testing the...
User's Guide
Page 8
... of paper used, reducing costs. 4 For information on setting up macros see "Selecting or locking a font" on cut sheets Tear Off All models Button control for Load/Unload, Tear Off, Font, Setup, paper movement, Pitch, and Macro functions. Enables printing on page 31. Loads and unloads continuous form paper. For more information, see "Forms Macro menu options" on ). About your application software. • Font or Pitch lock is deactivated when you turn the printer Off unless you in removing printed continuous forms at the perforation...
... of paper used, reducing costs. 4 For information on setting up macros see "Selecting or locking a font" on cut sheets Tear Off All models Button control for Load/Unload, Tear Off, Font, Setup, paper movement, Pitch, and Macro functions. Enables printing on page 31. Loads and unloads continuous form paper. For more information, see "Forms Macro menu options" on ). About your application software. • Font or Pitch lock is deactivated when you turn the printer Off unless you in removing printed continuous forms at the perforation...
User's Guide
Page 11
.... Paper guides Align the margins of printer functions simple and convenient. Manual feed door Pull down to load individual cut sheet. 7 Operator panel Indicates printer status and makes control of a cut forms and envelopes. Power switch Turns the printer On and Off. Printer description Forms thickness lever Ribbon access cover About your printer Front cover Operator panel Paper guides Manual feed door Power switch Paper select lever Printer parts and function Part name Function Forms thickness lever Adjusts the printhead for the thickness of forms being printed...
.... Paper guides Align the margins of printer functions simple and convenient. Manual feed door Pull down to load individual cut sheet. 7 Operator panel Indicates printer status and makes control of a cut forms and envelopes. Power switch Turns the printer On and Off. Printer description Forms thickness lever Ribbon access cover About your printer Front cover Operator panel Paper guides Manual feed door Power switch Paper select lever Printer parts and function Part name Function Forms thickness lever Adjusts the printhead for the thickness of forms being printed...
User's Guide
Page 33
... use the operator panel to advance the paper when the printer is in the Setup menu or your application software. If you must set the correct page length in the push position. Advancing the paper You can move a continuous form manually to the Tear Off position (Auto Tear Off set to Off). Using Tear Off Tear Off works only when the tractor unit is not printing. • Press LineFeed to advance the paper to the next line...
... use the operator panel to advance the paper when the printer is in the Setup menu or your application software. If you must set the correct page length in the push position. Advancing the paper You can move a continuous form manually to the Tear Off position (Auto Tear Off set to Off). Using Tear Off Tear Off works only when the tractor unit is not printing. • Press LineFeed to advance the paper to the next line...
User's Guide
Page 101
... the printer. Selecting Tractor 1, Tractor 2, or Tractor 1+ 2 makes the specified tractor or tractor set to Off, you can manually advance the perforation of 22 inches. 97 Auto Cut Sheet Load • When set to On, paper is installed. Auto Sheet Feeder If you installed the optional Auto Sheet Feeder, turn the Auto Sheet Feeder setting On to load paper. Form Length You may set to Disable, switching from one second delay in lines per page) from 12 cpi to a maximum of a continuous form to customize... This setting enables or disables the 20-pitch mode...
... the printer. Selecting Tractor 1, Tractor 2, or Tractor 1+ 2 makes the specified tractor or tractor set to Off, you can manually advance the perforation of 22 inches. 97 Auto Cut Sheet Load • When set to On, paper is installed. Auto Sheet Feeder If you installed the optional Auto Sheet Feeder, turn the Auto Sheet Feeder setting On to load paper. Form Length You may set to Disable, switching from one second delay in lines per page) from 12 cpi to a maximum of a continuous form to customize... This setting enables or disables the 20-pitch mode...
User's Guide
Page 108
...; Italy • Spain I The following character sets are also supported, but only through host commands used by Epson FX850/FX1050: • Japan • Norway • Denmark II • Korea (2480/2481 printers only) • Spain II • Latin America • Legal Okidata Emulation Use 7 or 8 Bit Graphics Note: Only appears if optional Okidata emulation is installed. Paper Out Override Reset Inhibit Print Suppress Effective Print DEL Code 104
...; Italy • Spain I The following character sets are also supported, but only through host commands used by Epson FX850/FX1050: • Japan • Norway • Denmark II • Korea (2480/2481 printers only) • Spain II • Latin America • Legal Okidata Emulation Use 7 or 8 Bit Graphics Note: Only appears if optional Okidata emulation is installed. Paper Out Override Reset Inhibit Print Suppress Effective Print DEL Code 104
User's Guide
Page 115
... the printer, the software application, or an option. 7 Troubleshooting and maintenance This section helps you identify printer conditions and problems that you first recognize a problem, determine whether it is it changing"? Problem Status lights and alarms Paper jams and paper feeding problems Printing problems Misaligned printhead Poor print quality Incorrect font or pitch Auto Sheet Feeder problems See ... When you can often correct. "Checking the printer status" "Clearing paper jams" "Testing the printer" "Adjusting bidirectional alignment" "Dots are missing or print quality...
... the printer, the software application, or an option. 7 Troubleshooting and maintenance This section helps you identify printer conditions and problems that you first recognize a problem, determine whether it is it changing"? Problem Status lights and alarms Paper jams and paper feeding problems Printing problems Misaligned printhead Poor print quality Incorrect font or pitch Auto Sheet Feeder problems See ... When you can often correct. "Checking the printer status" "Clearing paper jams" "Testing the printer" "Adjusting bidirectional alignment" "Dots are missing or print quality...
User's Guide
Page 122
... are printing continuous forms, make sure the paper select lever is a power supply problem. No action required. See "Testing the printer" on pag e142. 4 Check for a paper or ribbon jam. 2 Turn the printer Off. 3 Remove the ribbon cartridge. Paper Out light goes off; The printer has data in the continuous forms position. Call for service. The different patterns and combinations of lights provide you with the following table. Normal offline condition. 1 Load paper. 2 Press Start/Stop. Note: If you installed the optional Tractor...
... are printing continuous forms, make sure the paper select lever is a power supply problem. No action required. See "Testing the printer" on pag e142. 4 Check for a paper or ribbon jam. 2 Turn the printer Off. 3 Remove the ribbon cartridge. Paper Out light goes off; The printer has data in the continuous forms position. Call for service. The different patterns and combinations of lights provide you with the following table. Normal offline condition. 1 Load paper. 2 Press Start/Stop. Note: If you installed the optional Tractor...
User's Guide
Page 124
...Font Lock Power Ready Paper Out Panel Lock Font Lock Power Ready Tractor 2 Paper Out Panel Lock Font Lock Power Ready Tractor 2 Paper Out Panel Lock On Blinking Blinking Blinking Blinking On Blinking Blinking Blinking Blinking On Blinking Blinking Blinking Blinking Blinking On Blinking Blinking Blinking Blinking Troubleshooting 120 Note: If you need help in locating the nearest service representative, visit the Lexmark Web site at www.lexmark.com. Printer status (continued) Operator panel lights/status Power Ready Paper Out Font Lock On Blinking Blinking Blinking All lights on On solid...
...Font Lock Power Ready Paper Out Panel Lock Font Lock Power Ready Tractor 2 Paper Out Panel Lock Font Lock Power Ready Tractor 2 Paper Out Panel Lock On Blinking Blinking Blinking Blinking On Blinking Blinking Blinking Blinking On Blinking Blinking Blinking Blinking Blinking On Blinking Blinking Blinking Blinking Troubleshooting 120 Note: If you need help in locating the nearest service representative, visit the Lexmark Web site at www.lexmark.com. Printer status (continued) Operator panel lights/status Power Ready Paper Out Font Lock On Blinking Blinking Blinking All lights on On solid...
User's Guide
Page 132
... loaded. Forms thickness lever is not sending data fast enough. control codes do not work. Check the setting of One Second and run the job again. Set Tear Off to One Second and software application or network is incorrect for the type of the forms thickness lever. Dust or paper particles are Remove the ribbon cartridge stuck to be missing from the printhead. Dots are wrong or Application program missing; Troubleshooting...
... loaded. Forms thickness lever is not sending data fast enough. control codes do not work. Check the setting of One Second and run the job again. Set Tear Off to One Second and software application or network is incorrect for the type of the forms thickness lever. Dust or paper particles are Remove the ribbon cartridge stuck to be missing from the printhead. Dots are wrong or Application program missing; Troubleshooting...
User's Guide
Page 134
... a paper jam has recently occurred, turn Off the printer and try again. • Contact your software application manual. Printer problems (continued) Problem Probable cause Incorrect number of lines Application software on something. Action Refer to the right during printing. problem. Software application problem. See "Setting the forms thickness lever" on page 81. Left margin moves to your software application manual. Make sure paper is incorrect for the type of paper you have loaded. Readjust Top-Of-Form. Adjust page length...
... a paper jam has recently occurred, turn Off the printer and try again. • Contact your software application manual. Printer problems (continued) Problem Probable cause Incorrect number of lines Application software on something. Action Refer to the right during printing. problem. Software application problem. See "Setting the forms thickness lever" on page 81. Left margin moves to your software application manual. Make sure paper is incorrect for the type of paper you have loaded. Readjust Top-Of-Form. Adjust page length...
User's Guide
Page 136
.... Troubleshooting 132 cartridge is trying to your software application. See "Aligning the left margin" on page 123. • Turn the printer Off and then back On. Problem with the software Refer to print in the last ½ inch of form. Printing continues beyond Paper is the same as the actual paper size. Change the software application so that the assigned paper size is adjusted side edge of forms. incorrectly. application manual. Adjust tractors or paper guides and the paper. Printer problems...
.... Troubleshooting 132 cartridge is trying to your software application. See "Aligning the left margin" on page 123. • Turn the printer Off and then back On. Problem with the software Refer to print in the last ½ inch of form. Printing continues beyond Paper is the same as the actual paper size. Change the software application so that the assigned paper size is adjusted side edge of forms. incorrectly. application manual. Adjust tractors or paper guides and the paper. Printer problems...
User's Guide
Page 137
... and margin changes; See "Is print too light?" Replace the ribbon cartridge. left grounded or shielded is light. Troubleshooting 133 paper you are using a • Make sure the printer cable characters print; on page 17. wrong • If you are using . • Ribbon is jamming, is twisted, or is not between the printhead and the ribbon shield. • Ribbon is correctly installed and securely snapped down on page 44. ends. • Wrong driver in software. • Select...
... and margin changes; See "Is print too light?" Replace the ribbon cartridge. left grounded or shielded is light. Troubleshooting 133 paper you are using a • Make sure the printer cable characters print; on page 17. wrong • If you are using . • Ribbon is jamming, is twisted, or is not between the printhead and the ribbon shield. • Ribbon is correctly installed and securely snapped down on page 44. ends. • Wrong driver in software. • Select...
User's Guide
Page 138
... using. The Auto Cut Sheet Load option is not set correctly for the type of seated position. Adjust the right paper guide. Firmly slide tractor and rubber tractor stop has been pushed out of paper you are trying to print a cut sheet position. • If you are trying to print continuous forms, make sure the paper select lever is in the cut sheet, make sure the paper select lever is not set . Printer problems Problem Printer does not feed paper. The right paper guide is in the continuous sheet position. Rubber tractor stop...
... using. The Auto Cut Sheet Load option is not set correctly for the type of seated position. Adjust the right paper guide. Firmly slide tractor and rubber tractor stop has been pushed out of paper you are trying to print a cut sheet position. • If you are trying to print continuous forms, make sure the paper select lever is in the cut sheet, make sure the paper select lever is not set . Printer problems Problem Printer does not feed paper. The right paper guide is in the continuous sheet position. Rubber tractor stop...
User's Guide
Page 142
... paper you are using. The weight of the paper. Too much paper loaded. Top-Of-Form is jammed in setting Top-Of-Form. Dirty auto sheet feed rollers. See the optional Auto Sheet Feeder manual for recommended paper weights. Troubleshooting 138 Printer problems (continued) Problem Probable cause Action The Auto Sheet Feeder feeds paper at the wrong Top-Of-Form position. See the optional Auto Sheet Feeder manual for more information. See "Setting the forms thickness lever" on page 44 for paper specifications. The Auto Sheet...
... paper you are using. The weight of the paper. Too much paper loaded. Top-Of-Form is jammed in setting Top-Of-Form. Dirty auto sheet feed rollers. See the optional Auto Sheet Feeder manual for recommended paper weights. Troubleshooting 138 Printer problems (continued) Problem Probable cause Action The Auto Sheet Feeder feeds paper at the wrong Top-Of-Form position. See the optional Auto Sheet Feeder manual for more information. See "Setting the forms thickness lever" on page 44 for paper specifications. The Auto Sheet...
User's Guide
Page 143
Press Tractor to select the other tractor feeder. Paper jam in the cut sheet position. Make sure you tear off the leading edge of the printer. Action Move the paper select lever down to print continuous forms and the paper select lever is not plugged in. Plug Tractor 2 Feeder into the back of the continuous form on the currently selected tractor feeder before switching to the documentation shipped with no paper loaded is set incorrectly. A tractor feeder...
Press Tractor to select the other tractor feeder. Paper jam in the cut sheet position. Make sure you tear off the leading edge of the printer. Action Move the paper select lever down to print continuous forms and the paper select lever is not plugged in. Plug Tractor 2 Feeder into the back of the continuous form on the currently selected tractor feeder before switching to the documentation shipped with no paper loaded is set incorrectly. A tractor feeder...
User's Guide
Page 144
... printer. Make sure you are trying to your Windows and DOS application software" on a level, sturdy surface. Operator panel is locked (Padlock light is on page 17. Problem Print test works, but printer does not print when attached to use . See "Supplies" on page 107 for information about which printer cable to the computer. Software application problem. See "Setting up your software application manual. Off position mode. Buttons do not work (except Start/Stop FormFeed, Tear Off and Load...
... printer. Make sure you are trying to your Windows and DOS application software" on a level, sturdy surface. Operator panel is locked (Padlock light is on page 17. Problem Print test works, but printer does not print when attached to use . See "Supplies" on page 107 for information about which printer cable to the computer. Software application problem. See "Setting up your software application manual. Off position mode. Buttons do not work (except Start/Stop FormFeed, Tear Off and Load...
User's Guide
Page 165
Index A acoustic flap,location 9 adjusting bidirectional alignment 123 advance paper using the operator panel 29 align Top-Of-Form 83 alignment, bidirectional adjusting 123 application software, setting up 17 Auto Tear Off Set to On 87 B bar code function 6 bidirectional alignment adjusting 123 buttons, layer 1 operator panel 24 buttons, layer 2 operator panel 25 C change the menu language in setup mode 92 checklist of problems 112 clearing paper jams 123 configuring the printer 18 continuous forms loading 46 D description of printer parts 4 doors 33 drivers 19 E electronic emissions notices...
Index A acoustic flap,location 9 adjusting bidirectional alignment 123 advance paper using the operator panel 29 align Top-Of-Form 83 alignment, bidirectional adjusting 123 application software, setting up 17 Auto Tear Off Set to On 87 B bar code function 6 bidirectional alignment adjusting 123 buttons, layer 1 operator panel 24 buttons, layer 2 operator panel 25 C change the menu language in setup mode 92 checklist of problems 112 clearing paper jams 123 configuring the printer 18 continuous forms loading 46 D description of printer parts 4 doors 33 drivers 19 E electronic emissions notices...
User's Guide
Page 166
... manual feed door 7 Micro up/down buttons 25 O offline, setting the printer 28 online, setting the printer 28 operator panel 7, 27 buttons 24, 25 Font 24 Form Feed 24 lights 27, 28 Font 27 Font Lock 27 Macro 28 Padlock 27 Paper Out 27 Pitch 28 Power 27 Ready 27 Tractor 2 27 Line Feed 24, 25 Micro up/down buttons 25 Pitch 26 Set Line 1 (Top-Of-Form) 25 Start/Stop 24 P padlock 27 paper guides 7 paper jams auto sheet feeder 136 clearing 123, 126 continuous forms 127 cut form 126 Tractor 2 feeder 139 paper loading rear loading...
... manual feed door 7 Micro up/down buttons 25 O offline, setting the printer 28 online, setting the printer 28 operator panel 7, 27 buttons 24, 25 Font 24 Form Feed 24 lights 27, 28 Font 27 Font Lock 27 Macro 28 Padlock 27 Paper Out 27 Pitch 28 Power 27 Ready 27 Tractor 2 27 Line Feed 24, 25 Micro up/down buttons 25 Pitch 26 Set Line 1 (Top-Of-Form) 25 Start/Stop 24 P padlock 27 paper guides 7 paper jams auto sheet feeder 136 clearing 123, 126 continuous forms 127 cut form 126 Tractor 2 feeder 139 paper loading rear loading...
User's Guide
Page 167
... 130 line length is wrong 131 power switch on, power light is off 141 printer does not feed paper 134 printer does not print 133 printer is noisy 135 printer sounds alarm 141 printing is too dark 130 printing is unstable 133 printing stops 141 pull tractor 35 removing 40 push tractor 34 removing 36 R Ready light 27 ribbon cartridge installing 142 ordering 108 replacing 142 running the printer test 116 S safety information 148 serial interface,knockout 9 Set TOF button 25 Set Top-Of-Form 81 setting factory defaults 121 setting forms...
... 130 line length is wrong 131 power switch on, power light is off 141 printer does not feed paper 134 printer does not print 133 printer is noisy 135 printer sounds alarm 141 printing is too dark 130 printing is unstable 133 printing stops 141 pull tractor 35 removing 40 push tractor 34 removing 36 R Ready light 27 ribbon cartridge installing 142 ordering 108 replacing 142 running the printer test 116 S safety information 148 serial interface,knockout 9 Set TOF button 25 Set Top-Of-Form 81 setting factory defaults 121 setting forms...