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Contents About this manual v Safety information 1 General safety 2 Electrical safety 3 Safety inspection guide 5 Handling devices that are sensitive to electrostatic discharge 6 Grounding requirements 6 Safety notices (multilingual translations) . . . . . 7 Laser compliance statement (multilingual translations 28 Important service information . . . . . 39 Strategy for ...43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Windows 48 PC-Doctor for Rescue and Recovery . . . . . 49...
Contents About this manual v Safety information 1 General safety 2 Electrical safety 3 Safety inspection guide 5 Handling devices that are sensitive to electrostatic discharge 6 Grounding requirements 6 Safety notices (multilingual translations) . . . . . 7 Laser compliance statement (multilingual translations 28 Important service information . . . . . 39 Strategy for ...43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Windows 48 PC-Doctor for Rescue and Recovery . . . . . 49...
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... Premium (32 bit) DVDs . . 208 Windows 7 Home Premium (64 bit) DVDs . . 209 Windows Professional (32 bit) DVDs . . . . 210 Windows Professional (64 bit) DVDs . . . . 212 Common service tools 213 Notices 215 Trademarks 216 iv ThinkPad R500 Hardware Maintenance Manual
... Premium (32 bit) DVDs . . 208 Windows 7 Home Premium (64 bit) DVDs . . 209 Windows Professional (32 bit) DVDs . . . . 210 Windows Professional (64 bit) DVDs . . . . 212 Common service tools 213 Notices 215 Trademarks 216 iv ThinkPad R500 Hardware Maintenance Manual
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.... About this manual along with ThinkPad products. ThinkPad R500 MT 2713, 2714, 2716, 2717, 2718, 2719, 2720, 2731, 2732, 2733, 2734, 2735, 2736, and 2737 Use this manual This manual contains service and reference information for trained service technicians who are... familiar with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 39. © Copyright Lenovo 2008, 2009 v Use this manual...
.... About this manual along with ThinkPad products. ThinkPad R500 MT 2713, 2714, 2716, 2717, 2718, 2719, 2720, 2731, 2732, 2733, 2734, 2735, 2736, and 2737 Use this manual This manual contains service and reference information for trained service technicians who are... familiar with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 39. © Copyright Lenovo 2008, 2009 v Use this manual...
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... people will not trip over it . If your necktie or scarf inside clothing or fasten it with labels or stickers. 2 ThinkPad R500 Hardware Maintenance Manual v Wear safety glasses when you start the machine, make sure that can stand safely without slipping. 2. Use a slow lifting...soldering, cutting wire, attaching springs, using solvents, or working in your sleeves are good electrical conductors. v After service, reinstall all personnel, while you are servicing the machine. v Fan louvers on the machine help to prevent overheating of the machines during and after maintenance....
... people will not trip over it . If your necktie or scarf inside clothing or fasten it with labels or stickers. 2 ThinkPad R500 Hardware Maintenance Manual v Wear safety glasses when you start the machine, make sure that can stand safely without slipping. 2. Use a slow lifting...soldering, cutting wire, attaching springs, using solvents, or working in your sleeves are good electrical conductors. v After service, reinstall all personnel, while you are servicing the machine. v Fan louvers on the machine help to prevent overheating of the machines during and after maintenance....
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v Do not service the following parts with the reflective surface of the units. Motor generators - The surface is conductive; Pumps - Blowers and fans - v If an electrical accident occurs: - ... the power on when they are removed from their normal operating places in a machine: - do not become a victim yourself. - Similar units to get medical aid. 4 ThinkPad R500 Hardware Maintenance Manual Power supply units - such touching can cause personal injury and machine damage. Use caution;
v Do not service the following parts with the reflective surface of the units. Motor generators - The surface is conductive; Pumps - Blowers and fans - v If an electrical accident occurs: - ... the power on when they are removed from their normal operating places in a machine: - do not become a victim yourself. - Similar units to get medical aid. 4 ThinkPad R500 Hardware Maintenance Manual Power supply units - such touching can cause personal injury and machine damage. Use caution;
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... protection that meets the specific service requirement. Use the round ground prong of the computer is especially useful when handling ESD-sensitive devices. When handling ESD-sensitive parts: v Keep the parts in charge between objects. v Wear a grounded wrist strap against ESD damage by a certified electrician. 6 ThinkPad R500 Hardware Maintenance Manual Most clothing is desirable...
... protection that meets the specific service requirement. Use the round ground prong of the computer is especially useful when handling ESD-sensitive devices. When handling ESD-sensitive parts: v Keep the parts in charge between objects. v Wear a grounded wrist strap against ESD damage by a certified electrician. 6 ThinkPad R500 Hardware Maintenance Manual Most clothing is desirable...
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...If one of these drives is installed, it is certified to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Laser compliance statement (multilingual translations...v German v Hebrew v Japanese v Korean v Spanish v Traditional Chinese Some models of ThinkPad Notebook are equipped from the factory with optical instruments, and avoid direct exposure to the beam. 28 ThinkPad R500 Hardware Maintenance Manual Such devices are also sold separately as a CD-ROM drive or a DVD-ROM drive...
...If one of these drives is installed, it is certified to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Laser compliance statement (multilingual translations...v German v Hebrew v Japanese v Korean v Spanish v Traditional Chinese Some models of ThinkPad Notebook are equipped from the factory with optical instruments, and avoid direct exposure to the beam. 28 ThinkPad R500 Hardware Maintenance Manual Such devices are also sold separately as a CD-ROM drive or a DVD-ROM drive...
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...CTO, CMV, and GAV" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that all machine types supported by this manual. Select Downloads and drivers. 4. Important service information This chapter presents following support site: http://www.lenovoservicetraining.com/...- Strategy for replacing FRUs Before replacing parts: Make sure that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in this manual: v "Strategy for CTO, CMV, and GAV products" on the screen. 3. Enter the product number ...
...CTO, CMV, and GAV" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that all machine types supported by this manual. Select Downloads and drivers. 4. Important service information This chapter presents following support site: http://www.lenovoservicetraining.com/...- Strategy for replacing FRUs Before replacing parts: Make sure that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in this manual: v "Strategy for CTO, CMV, and GAV products" on the screen. 3. Enter the product number ...
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...Attention: The setup configuration on the screen to diagnose failures. This will cause all customer data on a system board are servicing. 40 ThinkPad R500 Hardware Maintenance Manual If you select an incorrect drive, data or programs can cause damage to those settings remain in the Symptom-to-FRU ... customer has a current backup of the FRUs may cause a system malfunction. Attention: The drive startup sequence in the computer you are servicing may alter the settings. Be extremely careful during write operations such as copying, saving, or formatting. How to use error message Use the...
...Attention: The setup configuration on the screen to diagnose failures. This will cause all customer data on a system board are servicing. 40 ThinkPad R500 Hardware Maintenance Manual If you select an incorrect drive, data or programs can cause damage to those settings remain in the Symptom-to-FRU ... customer has a current backup of the FRUs may cause a system malfunction. Attention: The drive startup sequence in the computer you are servicing may alter the settings. Be extremely careful during write operations such as copying, saving, or formatting. How to use error message Use the...
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... Using eSupport For Key Commodities (Examples - The key commodities will be accessed at the MT Model level. 42 ThinkPad R500 Hardware Maintenance Manual Under "Parts Information by Category" select SERVICE PARTS. Business Partners will enter Loc ID, MT and Serial, and the key commodities will be used to view...Use the HMM as a back-up to PEW and eSupport to view the complete list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. v Authorized IBM Business Partners can be returned in...
... Using eSupport For Key Commodities (Examples - The key commodities will be accessed at the MT Model level. 42 ThinkPad R500 Hardware Maintenance Manual Under "Parts Information by Category" select SERVICE PARTS. Business Partners will enter Loc ID, MT and Serial, and the key commodities will be used to view...Use the HMM as a back-up to PEW and eSupport to view the complete list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. v Authorized IBM Business Partners can be returned in...
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...that are not covered under warranty and some symptoms that might indicate that have been subjected to excessive force, or dropped. 44 ThinkPad R500 Hardware Maintenance Manual Name and phone number of purchase __ 5. v If the spindle of a hard disk drive becomes noisy, it may be...nonsupported device v Forgotten computer password (making the computer unusable) v Sticky keys caused by spilling a liquid onto the keyboard v Use of unauthorized service or modification. Failing FRU name and part number __ 8. Date of the cosmetic parts v Plastic parts, latches, pins, or connectors that ...
...that are not covered under warranty and some symptoms that might indicate that have been subjected to excessive force, or dropped. 44 ThinkPad R500 Hardware Maintenance Manual Name and phone number of purchase __ 5. v If the spindle of a hard disk drive becomes noisy, it may be...nonsupported device v Forgotten computer password (making the computer unusable) v Sticky keys caused by spilling a liquid onto the keyboard v Use of unauthorized service or modification. Failing FRU name and part number __ 8. Date of the cosmetic parts v Plastic parts, latches, pins, or connectors that ...
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... Diagnostics. Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) also has problem determination aids that works through the Windows operating system. Follow the instructions on the Web site. It enables you to troubleshoot and resolve problems related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad R500 Hardware Maintenance Manual
... Diagnostics. Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) also has problem determination aids that works through the Windows operating system. Follow the instructions on the Web site. It enables you to troubleshoot and resolve problems related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad R500 Hardware Maintenance Manual
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... the AC adapter for correct continuity and installation. Unplug the AC adapter cable from the AC adapter does not always indicate a defect. 52 ThinkPad R500 Hardware Maintenance Manual Measure the output voltage at the plug of the following : 1. See the following figure: 3 2 1 (20V) Pin Voltage (V dc... v If the computer does not charge during operation, go to "Checking operational charging" on page 54 Checking the AC adapter You are servicing. 3. Power system checkout To verify a symptom, do the following power supply checkouts: v "Checking the AC adapter" v "Checking operational ...
... the AC adapter for correct continuity and installation. Unplug the AC adapter cable from the AC adapter does not always indicate a defect. 52 ThinkPad R500 Hardware Maintenance Manual Measure the output voltage at the plug of the following : 1. See the following figure: 3 2 1 (20V) Pin Voltage (V dc... v If the computer does not charge during operation, go to "Checking operational charging" on page 54 Checking the AC adapter You are servicing. 3. Power system checkout To verify a symptom, do the following power supply checkouts: v "Checking the AC adapter" v "Checking operational ...
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... SVP has been set and is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive. For the other models, enter the POP. Select Password. 58 ThinkPad R500 Hardware Maintenance Manual Supervisor password A supervisor password (SVP) protects the...
... SVP has been set and is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive. For the other models, enter the POP. Select Password. 58 ThinkPad R500 Hardware Maintenance Manual Supervisor password A supervisor password (SVP) protects the...
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... FRU does not solve the problem, put the original part back in sequence." In the displays, n can also help you determine, during regular servicing, what FRUs are likely to need to load the default setting. System board. 0182 1. Then defaults.-The checksum of symptoms. If the symptom ...nondefective FRU. in the EEPROM is listed first, in the EEPROM is not correct. Then save the current setting by pressing F10. 62 ThinkPad R500 Hardware Maintenance Manual Note: For a device not supported by pressing F10. System board. 0177 Bad SVP data, stop POST task-The EEPROM checksum is not...
... FRU does not solve the problem, put the original part back in sequence." In the displays, n can also help you determine, during regular servicing, what FRUs are likely to need to load the default setting. System board. 0182 1. Then defaults.-The checksum of symptoms. If the symptom ...nondefective FRU. in the EEPROM is listed first, in the EEPROM is not correct. Then save the current setting by pressing F10. 62 ThinkPad R500 Hardware Maintenance Manual Note: For a device not supported by pressing F10. System board. 0177 Bad SVP data, stop POST task-The EEPROM checksum is not...
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... pixel problems can cause viewing concerns. v Lenovo will have zero pixel defects. v LCD contrast cannot be adjusted. v Wrong color displayed. Horizontal or vertical lines displayed on , and a blank LCD during POST. System board. 1. LCD assembly. 68 ThinkPad R500 Hardware Maintenance Manual System board. LCD-related symptoms Symptom or ... Table 6. v Screen abnormal. LCD-related symptoms Important: The TFT LCD for "LCD-related symptoms." 2. v One pixel consists of dots that are servicing has two or less visible defective pixels, it should not be replaced.
... pixel problems can cause viewing concerns. v Lenovo will have zero pixel defects. v LCD contrast cannot be adjusted. v Wrong color displayed. Horizontal or vertical lines displayed on , and a blank LCD during POST. System board. 1. LCD assembly. 68 ThinkPad R500 Hardware Maintenance Manual System board. LCD-related symptoms Symptom or ... Table 6. v Screen abnormal. LCD-related symptoms Important: The TFT LCD for "LCD-related symptoms." 2. v One pixel consists of dots that are servicing has two or less visible defective pixels, it should not be replaced.
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... following figure: 1 1a 23 4 5 10 9 8 7 6 118 ThinkPad R500 Hardware Maintenance Manual Check the old base cover; if it has one or two FCC labels. For the location of each label, refer the following label: 1 Product label 1a Non-mercury label Note: If the computer you are servicing is an LED-backlight LCD model, you...
... following figure: 1 1a 23 4 5 10 9 8 7 6 118 ThinkPad R500 Hardware Maintenance Manual Check the old base cover; if it has one or two FCC labels. For the location of each label, refer the following label: 1 Product label 1a Non-mercury label Note: If the computer you are servicing is an LED-backlight LCD model, you...
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... the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Enhanced Ultrabay Plus UltraNav® The following ...there is no guarantee that these measurements will be the trademarks or service marks of this document should verify the applicable data for their specific environment. Users of others. 216 ThinkPad R500 Hardware Maintenance Manual Actual results may have been estimated through extrapolation. Trademarks vary significantly....
... the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Enhanced Ultrabay Plus UltraNav® The following ...there is no guarantee that these measurements will be the trademarks or service marks of this document should verify the applicable data for their specific environment. Users of others. 216 ThinkPad R500 Hardware Maintenance Manual Actual results may have been estimated through extrapolation. Trademarks vary significantly....
(English) Rescue and Recovery 4.3 Deployment Guide
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... environment 26 Using the Rescue and Recovery program in the Windows environment 26 Working with the Predesktop Area 29 Working with BitLocker 13 Chapter 3. Manually creating the Service Partition of S drive 58 Appendix A. Best practices 51 Scenario 1 - Installing with Active Directory and ADM files 57 Corporate Active Directory Rollout . . . . . 58 Scenario ... Predesktop Area 1 Windows environment 2 Rejuvenating 2 Hints and Tips 3 Chapter 2. Standalone install for hard drive setup: Option 2 . . 55 Scenario 3 - Notices 85 Trademarks 86 © Copyright Lenovo 2008, 2009 iii
... environment 26 Using the Rescue and Recovery program in the Windows environment 26 Working with the Predesktop Area 29 Working with BitLocker 13 Chapter 3. Manually creating the Service Partition of S drive 58 Appendix A. Best practices 51 Scenario 1 - Installing with Active Directory and ADM files 57 Corporate Active Directory Rollout . . . . . 58 Scenario ... Predesktop Area 1 Windows environment 2 Rejuvenating 2 Hints and Tips 3 Chapter 2. Standalone install for hard drive setup: Option 2 . . 55 Scenario 3 - Notices 85 Trademarks 86 © Copyright Lenovo 2008, 2009 iii
(English) Rescue and Recovery 4.3 Deployment Guide
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...method. Manifest files have to the purchase of a computer. therefore, a user will not have the extension .cfi, and contain information about the components within the service partition where it resides. The following list provides the recovery methods you can designate a user to define the user name, organization and time zone for... to customize personalization files and then deploying those personalization files onto user computers. Personalization files: Personalization files are installed at the factory prior to manually validate the Time Zone settings.
...method. Manifest files have to the purchase of a computer. therefore, a user will not have the extension .cfi, and contain information about the components within the service partition where it resides. The following list provides the recovery methods you can designate a user to define the user name, organization and time zone for... to customize personalization files and then deploying those personalization files onto user computers. Personalization files: Personalization files are installed at the factory prior to manually validate the Time Zone settings.