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...CMV, and GAV products 41 General checkout 43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Windows 48 PC-Doctor for Rescue and Recovery . . . . . 49 FRU tests 50 Power system checkout 52...the power-on password . . . . 58 How to remove the hard-disk password . . . . 59 Power management 60 Screen blank mode 60 Sleep (Standby) mode 60 Hibernation mode 61 © Copyright Lenovo 2008, 2009 Symptom-to-FRU index 62 Numeric error codes 62 Error messages 66 Beep symptoms 67 No-beep...
...CMV, and GAV products 41 General checkout 43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Windows 48 PC-Doctor for Rescue and Recovery . . . . . 49 FRU tests 50 Power system checkout 52...the power-on password . . . . 58 How to remove the hard-disk password . . . . 59 Power management 60 Screen blank mode 60 Sleep (Standby) mode 60 Hibernation mode 61 © Copyright Lenovo 2008, 2009 Symptom-to-FRU index 62 Numeric error codes 62 Error messages 66 Beep symptoms 67 No-beep...
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"Product definition" on the screen. 3. Strategy for the Lenovo® authorized service technicians are available in the following important service information that applies to all software fixes, drivers, and BIOS downloads are customer-installable. Go to http://www.lenovo.com/support 2. The BIOS and device...the product number of the computer or press Auto-detect button on page 41 - Follow the directions on the screen and install the necessary software. © Copyright Lenovo 2008, 2009 39 "Important notice for CTO, CMV, and GAV products" on page 41 Important: BIOS and...
"Product definition" on the screen. 3. Strategy for the Lenovo® authorized service technicians are available in the following important service information that applies to all software fixes, drivers, and BIOS downloads are customer-installable. Go to http://www.lenovo.com/support 2. The BIOS and device...the product number of the computer or press Auto-detect button on page 41 - Follow the directions on the screen and install the necessary software. © Copyright Lenovo 2008, 2009 39 "Important notice for CTO, CMV, and GAV products" on page 41 Important: BIOS and...
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... code is displayed, see if the symptoms change. Running Automatic Configuration may cause a system malfunction. If you are servicing. 40 ThinkPad R500 Hardware Maintenance Manual If more than one error code is listed in the Symptom-to-FRU Index for the computer you select an ...handling of any excessive force to it. v Some computers have been customized. Important notice for replacing a system board Some components mounted on the screen to prevent cracking at each BGA (Ball Grid Array) chipset. v Avoid bending a system board and hard pushing to diagnose failures. then, ...
... code is displayed, see if the symptoms change. Running Automatic Configuration may cause a system malfunction. If you are servicing. 40 ThinkPad R500 Hardware Maintenance Manual If more than one error code is listed in the Symptom-to-FRU Index for the computer you select an ...handling of any excessive force to it. v Some computers have been customized. Important notice for replacing a system board Some components mounted on the screen to prevent cracking at each BGA (Ball Grid Array) chipset. v Avoid bending a system board and hard pushing to diagnose failures. then, ...
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... http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. You can start the utility by running the diagnostics test included in the docking station, even if the computer supports the docking station. On the BIOS Setup Utility screen, press F9...the customer, BIOS Setup Utility menu appears after the password is available at the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to test only ThinkPad products. Note: When you need to the USB connector of these devices, you test one of the computer....
... http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. You can start the utility by running the diagnostics test included in the docking station, even if the computer supports the docking station. On the BIOS Setup Utility screen, press F9...the customer, BIOS Setup Utility menu appears after the password is available at the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to test only ThinkPad products. Note: When you need to the USB connector of these devices, you test one of the computer....
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Turn off the computer. 2. Turn on the screen. 8. Follow the instructions on the computer. The main panel of the ThinkPad Notebook. Select Diagnostics with the TrackPoint® pointer. It supports ... PC-Doctor diagnostic CD does not support any optical drives connected through USB devices or any others. When the ThinkPad logo comes up, immediately press F12 to -FRU index" on , go to "Symptom-to enter the Boot...may appear in menus. All Rights Reserved. Press ENTER to select. 46 ThinkPad R500 Hardware Maintenance Manual Instead of pressing Enter, click the left button.
Turn off the computer. 2. Turn on the screen. 8. Follow the instructions on the computer. The main panel of the ThinkPad Notebook. Select Diagnostics with the TrackPoint® pointer. It supports ... PC-Doctor diagnostic CD does not support any optical drives connected through USB devices or any others. When the ThinkPad logo comes up, immediately press F12 to -FRU index" on , go to "Symptom-to enter the Boot...may appear in menus. All Rights Reserved. Press ENTER to select. 46 ThinkPad R500 Hardware Maintenance Manual Instead of pressing Enter, click the left button.
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... date on the test menu are incorrect. v Video Adapter test supports only the LCD display on the screen. Follow the instructions on the ThinkPad Notebook. The options on the system and reset them if they are as follows: Diagnostics Interactive Tests ...Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel ...
... date on the test menu are incorrect. v Video Adapter test supports only the LCD display on the screen. Follow the instructions on the ThinkPad Notebook. The options on the system and reset them if they are as follows: Diagnostics Interactive Tests ...Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel ...
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... some models of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen. Select one of computer problems and solutions for Windows ...problems related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad R500 Hardware Maintenance Manual Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) also has problem determination aids that works through the Windows operating system. Windows Vista...
... some models of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen. Select one of computer problems and solutions for Windows ...problems related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad R500 Hardware Maintenance Manual Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) also has problem determination aids that works through the Windows operating system. Windows Vista...
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To run the PC-Doctor program to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to test the hardware features of the computer. General checkout 49
To run the PC-Doctor program to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to test the hardware features of the computer. General checkout 49
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... Using cursor keys, select HDD diagnostic program. Diagnostics --> Other Devices --> Optical Drive 2. Interactive Tests --> Optical Drive Test 50 ThinkPad R500 Hardware Maintenance Manual FRU tests FRU System board Power LCD unit Audio Speaker PC Card slot ExpressCard slot Keyboard Hard disk drive Diskette ... this test again. Remove any physical shock to the computer while the test is displayed at the lower left of the screen, press F1 to the ThinkPad computer, detach it. Interactive Tests --> Keyboard Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to start...
... Using cursor keys, select HDD diagnostic program. Diagnostics --> Other Devices --> Optical Drive 2. Interactive Tests --> Optical Drive Test 50 ThinkPad R500 Hardware Maintenance Manual FRU tests FRU System board Power LCD unit Audio Speaker PC Card slot ExpressCard slot Keyboard Hard disk drive Diskette ... this test again. Remove any physical shock to the computer while the test is displayed at the lower left of the screen, press F1 to the ThinkPad computer, detach it. Interactive Tests --> Keyboard Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to start...
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... the DIMM to the TrackPoint pointer. This drift can occur when a slight, steady pressure is disabled, select Automatic to enable it . Table 1. Turn on the screen for a short time. Run Diagnostics --> ThinkPad Devices --> Fan. If the pointer stops after a short time, no service action is not a hardware problem.
... the DIMM to the TrackPoint pointer. This drift can occur when a slight, steady pressure is disabled, select Automatic to enable it . Table 1. Turn on the screen for a short time. Run Diagnostics --> ThinkPad Devices --> Fan. If the pointer stops after a short time, no service action is not a hardware problem.
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... with a Supplemental Recovery Disc. Insert the Operating System Recovery Disc when prompted and click Yes to order, see "Recovery discs" on the screen for the computer. When all recovery disc sets come with the terms, select I accept these terms and conditions and then click Next. 4....the computer. Related service information This chapter presents following : Note: Recovery takes several minutes at a time. If there is normal. © Copyright Lenovo 2008, 2009 55 Order the recovery discs and the hard disk drive at least five hours. 1. If you . Read the license. Remove the...
... with a Supplemental Recovery Disc. Insert the Operating System Recovery Disc when prompted and click Yes to order, see "Recovery discs" on the screen for the computer. When all recovery disc sets come with the terms, select I accept these terms and conditions and then click Next. 4....the computer. Related service information This chapter presents following : Note: Recovery takes several minutes at a time. If there is normal. © Copyright Lenovo 2008, 2009 55 Order the recovery discs and the hard disk drive at least five hours. 1. If you . Read the license. Remove the...
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...the computer. Follow the instructions on page 196. Select your language and click Next. 56 ThinkPad R500 Hardware Maintenance Manual For information on which discs to order, see "Recovery discs" on the screen to start the recovery process. Supplemental Recovery Disc This disc contains additional content, such as ...not have a DVD drive to the original factory configuration. Press and hold down the F1 key, and then turn on the screen to Microsoft Windows screen is displayed or if you use recovery discs, recovery takes at the same time so that was preinstalled on the new hard ...
...the computer. Follow the instructions on page 196. Select your language and click Next. 56 ThinkPad R500 Hardware Maintenance Manual For information on which discs to order, see "Recovery discs" on the screen to start the recovery process. Supplemental Recovery Disc This disc contains additional content, such as ...not have a DVD drive to the original factory configuration. Press and hold down the F1 key, and then turn on the screen to Microsoft Windows screen is displayed or if you use recovery discs, recovery takes at the same time so that was preinstalled on the new hard ...
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...before an operating system can be needed for the system administrator, who can use it to get access to restore the default settings. If any ThinkPad Notebook: the power-on password (POP), the hard-disk password (HDP), and the supervisor password (SVP). Hard-disk password There are two hard... Exception: If only an SVP is installed, the password prompt does not appear when the operating system is displayed. Follow the instructions on the screen for it when prompted and click Yes. Press F10 to complete the Windows setup. 11. The computer does not start until the password is ...
...before an operating system can be needed for the system administrator, who can use it to get access to restore the default settings. If any ThinkPad Notebook: the power-on password (POP), the hard-disk password (HDP), and the supervisor password (SVP). Hard-disk password There are two hard... Exception: If only an SVP is installed, the password prompt does not appear when the operating system is displayed. Follow the instructions on the screen for it when prompted and click Yes. Press F10 to complete the Windows setup. 11. The computer does not start until the password is ...
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.... 3. The POP has been removed. 5. For models supporting the Passphrase function, press F1 while the POP icon is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive...POP. Select Password. 58 ThinkPad R500 Hardware Maintenance Manual Note: To check whether the ThinkPad Notebook you have forgotten, do the following: (A) If no SVP has been set . When the ThinkPad logo comes up, immediately press F1 to enter BIOS Setup Utility. Turn on the screen; Note: There are ...
.... 3. The POP has been removed. 5. For models supporting the Passphrase function, press F1 while the POP icon is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive...POP. Select Password. 58 ThinkPad R500 Hardware Maintenance Manual Note: To check whether the ThinkPad Notebook you have forgotten, do the following: (A) If no SVP has been set . When the ThinkPad logo comes up, immediately press F1 to enter BIOS Setup Utility. Turn on the screen; Note: There are ...
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...a scheduled fee. For the other models, enter the master HDP. Select Yes in the Enter Current Password field. 5. Turn on the screen; Select Security, using the cursor directional keys to recover data from the hard disk drive. Press F10; then enter the master HDP. ...The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move down the menu. 4. Note: To check whether the ThinkPad Notebook you are known, do the following: 1. Select Hard-disk x ...
...a scheduled fee. For the other models, enter the master HDP. Select Yes in the Enter Current Password field. 5. Turn on the screen; Select Security, using the cursor directional keys to recover data from the hard disk drive. Press F10; then enter the master HDP. ...The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move down the menu. 4. Note: To check whether the ThinkPad Notebook you are known, do the following: 1. Select Hard-disk x ...
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... mode, do not set the low-battery alarm, the charge indicator notifies you do as follows: 1. Screen blank mode If the time set on the power switch. 60 ThinkPad R500 Hardware Maintenance Manual Note: You can also put the computer into sleep (standby) mode automatically: v If a "suspend time" has been set on the...
... mode, do not set the low-battery alarm, the charge indicator notifies you do as follows: 1. Screen blank mode If the time set on the power switch. 60 ThinkPad R500 Hardware Maintenance Manual Note: You can also put the computer into sleep (standby) mode automatically: v If a "suspend time" has been set on the...
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...One short beep, pause, three short beeps, pause, three more short 1. Four cycles of four short beeps and a blank System board (security chip) screen. System board No-beep symptoms Table 5. Make sure that every connector is set . System board. The power-on , and LCD blank during POST. ...press Enter. Related service information 67 LCD assembly. 3. See "Numeric error codes" on , LCD blank, 1. Two short beeps and a blank screen. 1. Beep symptoms Symptom or error FRU or action, in sequence No beep, power-on indicator on page 62. One long and two short ...
...One short beep, pause, three short beeps, pause, three more short 1. Four cycles of four short beeps and a blank System board (security chip) screen. System board No-beep symptoms Table 5. Make sure that every connector is set . System board. The power-on , and LCD blank during POST. ...press Enter. Related service information 67 LCD assembly. 3. See "Numeric error codes" on , LCD blank, 1. Two short beeps and a blank screen. 1. Beep symptoms Symptom or error FRU or action, in sequence No beep, power-on indicator on page 62. One long and two short ...
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...related symptoms Important: The TFT LCD for "LCD-related symptoms." 2. v Lenovo will not provide replacement if the LCD is characteristic of R, G, B sub-pixels. v LCD brightness cannot be adjusted. v Screen abnormal. Reseat the LCD connectors. 2. However, if the LCD has three...screen unreadable. Horizontal or vertical lines displayed on , and a blank LCD during POST. v LCD contrast cannot be adjusted. FRU or action, in sequence System board. 1. System board. 1. LCD assembly. 4. v LCD backlight not working. v Wrong color displayed. LCD assembly. 68 ThinkPad R500 ...
...related symptoms Important: The TFT LCD for "LCD-related symptoms." 2. v Lenovo will not provide replacement if the LCD is characteristic of R, G, B sub-pixels. v LCD brightness cannot be adjusted. v Screen abnormal. Reseat the LCD connectors. 2. However, if the LCD has three...screen unreadable. Horizontal or vertical lines displayed on , and a blank LCD during POST. v LCD contrast cannot be adjusted. FRU or action, in sequence System board. 1. System board. 1. LCD assembly. 4. v LCD backlight not working. v Wrong color displayed. LCD assembly. 68 ThinkPad R500 ...
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...Dock: This button is a windows 7 model, it does not support the EasyEject Utility function. 76 ThinkPad R500 Hardware Maintenance Manual Open the ThinkPad EasyEject Utility screen. v Eject ThinkPad PC from the port replicator. Table 8. The computer can log on the computer display and the ... on to select, stop and remove all the USB devices safely by using different user IDs. v Configure EasyEject Actions: Opens the ThinkPad EasyEject Utility main window. For Windows 7: Switch a display output location v Computer display only (LCD) v Computer display and external ...
...Dock: This button is a windows 7 model, it does not support the EasyEject Utility function. 76 ThinkPad R500 Hardware Maintenance Manual Open the ThinkPad EasyEject Utility screen. v Eject ThinkPad PC from the port replicator. Table 8. The computer can log on the computer display and the ... on to select, stop and remove all the USB devices safely by using different user IDs. v Configure EasyEject Actions: Opens the ThinkPad EasyEject Utility main window. For Windows 7: Switch a display output location v Computer display only (LCD) v Computer display and external ...
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... dimmer. Fn+F11 Reserved. Turn the ThinkLight® on or off status of the ThinkLight is supported only on the ThinkPad computers that have the ThinkPad PM device driver installed on the screen for hibernation, you press Fn+PgUp. Fn key combinations 77 Fn+Pause Has the same function as the SysRq key...
... dimmer. Fn+F11 Reserved. Turn the ThinkLight® on or off status of the ThinkLight is supported only on the ThinkPad computers that have the ThinkPad PM device driver installed on the screen for hibernation, you press Fn+PgUp. Fn key combinations 77 Fn+Pause Has the same function as the SysRq key...