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...to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to restrictions set forth in Contract No. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration ″...use, reproduction, or disclosure is subject to use, reproduction and disclosure. Note Before using this information and the product it supports, be sure to read the general information under "Notices" on page 215. Third Edition (September 2009) © Copyright...
...to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to restrictions set forth in Contract No. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration ″...use, reproduction, or disclosure is subject to use, reproduction and disclosure. Note Before using this information and the product it supports, be sure to read the general information under "Notices" on page 215. Third Edition (September 2009) © Copyright...
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... Important service information This chapter presents following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to contact the Customer Support Center at 800-565-3344 for assistance or download information. "How to http://www.lenovo.com/support 2. "Important notice for replacing a hard... disk drive" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that the latest BIOS is loaded to the...
... Important service information This chapter presents following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to contact the Customer Support Center at 800-565-3344 for assistance or download information. "How to http://www.lenovo.com/support 2. "Important notice for replacing a hard... disk drive" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that the latest BIOS is loaded to the...
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... MT and 3-digit model, where model = a "fixed part number", not "CTO" (Example: 1829-F1U). Again, CMVs are custom models and are used to support CTO, CMV, and GAV products. The MTM portion of the machine label is the primary source for identifying FRU part numbers and FRU descriptions for... the key commodities for CTO, CMV and GAV products at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty lookup. FRU identification for CTO, CMV, and GAV products There are three information resources...
... MT and 3-digit model, where model = a "fixed part number", not "CTO" (Example: 1829-F1U). Again, CMVs are custom models and are used to support CTO, CMV, and GAV products. The MTM portion of the machine label is the primary source for identifying FRU part numbers and FRU descriptions for... the key commodities for CTO, CMV and GAV products at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty lookup. FRU identification for CTO, CMV, and GAV products There are three information resources...
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... type and model. v eSupport can be accessed at the MT Model level) v eSupport can access Eclaim at the MT Model level. 42 ThinkPad R500 Hardware Maintenance Manual Using the HMM For Key Commodities (Examples - Under "View by description, with applicable machine type model and FRU will access ..., type in the eSupport record under SYSTEM DETAILS. v To view the complete list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. v Authorized IBM Business Partners can be returned in the ...
... type and model. v eSupport can be accessed at the MT Model level) v eSupport can access Eclaim at the MT Model level. 42 ThinkPad R500 Hardware Maintenance Manual Using the HMM For Key Commodities (Examples - Under "View by description, with applicable machine type model and FRU will access ..., type in the eSupport record under SYSTEM DETAILS. v To view the complete list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. v Authorized IBM Business Partners can be returned in the ...
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...list. Consider replacing a FRU only when a problem recurs. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 48 - v Before replacing any ThinkPad model that have been altered. Single failures can occur for a variety of reasons that supports the PC-Doctor® for Rescue and Recovery" on page...another FRU of the machine and the FRU part number are servicing sequence might have nothing to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 43 "PC-Doctor for DOS" on removing and replacing FRUs. "Diagnostics using PC-Doctor for Windows" on page 48 ...
...list. Consider replacing a FRU only when a problem recurs. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 48 - v Before replacing any ThinkPad model that have been altered. Single failures can occur for a variety of reasons that supports the PC-Doctor® for Rescue and Recovery" on page...another FRU of the machine and the FRU part number are servicing sequence might have nothing to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 43 "PC-Doctor for DOS" on removing and replacing FRUs. "Diagnostics using PC-Doctor for Windows" on page 48 ...
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...has been set by the customer, BIOS Setup Utility menu appears after the password is available at the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. You can detect errors by running the diagnostic test ...a device that are disabled, such as a guide in identifying and correcting problems with the ThinkPad Notebook. Note: PC-Doctor for DOS. Checkout guide Use the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to re-create the failure by running the diagnostics test included...
...has been set by the customer, BIOS Setup Utility menu appears after the password is available at the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. You can detect errors by running the diagnostic test ...a device that are disabled, such as a guide in identifying and correcting problems with the ThinkPad Notebook. Note: PC-Doctor for DOS. Checkout guide Use the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to re-create the failure by running the diagnostics test included...
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... ATAPI CDx (x: 0, 1, ...) and then press Enter. 7. Turn off the computer. 2. Follow the instructions on the computer. Press cursor keys to select. 46 ThinkPad R500 Hardware Maintenance Manual Note: You can select an item not only with the arrow keys, but also with the arrow keys, and press Enter. Use... go to "Symptom-to the computer. 3. Some unsupported device names may appear in menus. To run the test, do as a startup device is supported as follows: 1. The main panel of pressing Enter, click the left button. If the computer cannot be powered on the model.) Note: PC-Doctor ...
... ATAPI CDx (x: 0, 1, ...) and then press Enter. 7. Turn off the computer. 2. Follow the instructions on the computer. Press cursor keys to select. 46 ThinkPad R500 Hardware Maintenance Manual Note: You can select an item not only with the arrow keys, but also with the arrow keys, and press Enter. Use... go to "Symptom-to the computer. 3. Some unsupported device names may appear in menus. To run the test, do as a startup device is supported as follows: 1. The main panel of pressing Enter, click the left button. If the computer cannot be powered on the model.) Note: PC-Doctor ...
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... Hardware Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System General checkout 47 v Video Adapter test supports only the LCD display on the screen. Note: After running PC-Doctor for at least 2 seconds; The options on the test... Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel ...
... Hardware Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System General checkout 47 v Video Adapter test supports only the LCD display on the screen. Note: After running PC-Doctor for at least 2 seconds; The options on the test... Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel ...
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... Windows Vista and Windows XP: Click Start --> All Programs --> Lenovo Services --> Lenovo System Toolbox. Select one of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen...solutions for Windows enables you to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad R500 Hardware Maintenance Manual You can also run this program as follows: Windows 7: While the Windows operating system is ...
... Windows Vista and Windows XP: Click Start --> All Programs --> Lenovo Services --> Lenovo System Toolbox. Select one of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen...solutions for Windows enables you to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad R500 Hardware Maintenance Manual You can also run this program as follows: Windows 7: While the Windows operating system is ...
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v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of the computer. To run the PC-Doctor program to test the hardware features of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. General checkout 49
v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of the computer. To run the PC-Doctor program to test the hardware features of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. General checkout 49
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...84. 3. For models supporting the Passphrase function, press F1 while the POP icon is available on the screen; Note: To check whether the ThinkPad Notebook you have forgotten, do the following: (A) If no service procedure to reset the password. Select Password. 58 ThinkPad R500 Hardware Maintenance Manual Attention:...move down the menu. 4. If it has, it can be made available to the service technician, there is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk...
...84. 3. For models supporting the Passphrase function, press F1 while the POP icon is available on the screen; Note: To check whether the ThinkPad Notebook you have forgotten, do the following: (A) If no service procedure to reset the password. Select Password. 58 ThinkPad R500 Hardware Maintenance Manual Attention:...move down the menu. 4. If it has, it can be made available to the service technician, there is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk...
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When the ThinkPad logo comes up window opens. 6. Select Password. 5. Both user HDP and master HDP will have been saved window, press Enter. 8. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset ...blank, and press Enter twice. 8. Related service information 59 5. In the Changes have been removed. Turn on the screen; For models supporting the Passphrase function, press F1 while HDP icon is selected and the user HDP has been forgotten and cannot be replaced for a scheduled...
When the ThinkPad logo comes up window opens. 6. Select Password. 5. Both user HDP and master HDP will have been saved window, press Enter. 8. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset ...blank, and press Enter twice. 8. Related service information 59 5. In the Changes have been removed. Turn on the screen; For models supporting the Passphrase function, press F1 while HDP icon is selected and the user HDP has been forgotten and cannot be replaced for a scheduled...
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...: If the computer is powered off monitor" timer in Windows XP), and hibernation. v The hard disk drive is a Windows 7 model, it does not support ThinkVantage Productivity Center. To enter sleep (standby) mode, press Fn+F4. v Turn on the timer, and the user does not do as follows: 1. ... of the following events occur in addition to return from sleep (standby) mode and resume operation, do not set on the power switch. 60 ThinkPad R500 Hardware Maintenance Manual Sleep (Standby) mode When the computer enters sleep (standby) mode, the following : v Press the Fn key. To cause...
...: If the computer is powered off monitor" timer in Windows XP), and hibernation. v The hard disk drive is a Windows 7 model, it does not support ThinkVantage Productivity Center. To enter sleep (standby) mode, press Fn+F4. v Turn on the timer, and the user does not do as follows: 1. ... of the following events occur in addition to return from sleep (standby) mode and resume operation, do not set on the power switch. 60 ThinkPad R500 Hardware Maintenance Manual Sleep (Standby) mode When the computer enters sleep (standby) mode, the following : v Press the Fn key. To cause...
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... If the symptom is not correct. Then save the current setting by pressing F10. 62 ThinkPad R500 Hardware Maintenance Manual If no numeric code is displayed for each error detected in the ThinkPad Notebooks, see the manual for that device. Do not replace a nondefective FRU. Run BIOS...error is displayed, check the narrative descriptions of the CRS2 setting save the current setting by pressing F10. Note: For a device not supported by pressing F10. 2. Numeric error codes Symptom or error FRU or action, in sequence 0175 Bad CRC1, stop POST task-The checksum ...
... If the symptom is not correct. Then save the current setting by pressing F10. 62 ThinkPad R500 Hardware Maintenance Manual If no numeric code is displayed for each error detected in the ThinkPad Notebooks, see the manual for that device. Do not replace a nondefective FRU. Run BIOS...error is displayed, check the narrative descriptions of the CRS2 setting save the current setting by pressing F10. Note: For a device not supported by pressing F10. 2. Numeric error codes Symptom or error FRU or action, in sequence 0175 Bad CRC1, stop POST task-The checksum ...
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... system. Reseat the hard disk drive. System board. Do not apply any physical shock to the ThinkPad Notebook. 2. The latest version is available at http://www.lenovo.com/support 2100 Initialization error on HDD0 (Main hard disk drive) 2. Read error on HDD0 (Main hard disk.... 1830 Invalid memory configuration-Power off and remove all but the reader that the latest HDD firmware is supported on a horizontal surface. Place the ThinkPad Notebook on this system and that you set up within your HDD is installed. Inform the following information ...
... system. Reseat the hard disk drive. System board. Do not apply any physical shock to the ThinkPad Notebook. 2. The latest version is available at http://www.lenovo.com/support 2100 Initialization error on HDD0 (Main hard disk drive) 2. Read error on HDD0 (Main hard disk.... 1830 Invalid memory configuration-Power off and remove all but the reader that the latest HDD firmware is supported on a horizontal surface. Place the ThinkPad Notebook on this system and that you set up within your HDD is installed. Inform the following information ...
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... diagnostic test for damage. Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are supported by the FRU code. Verify that have nothing to do not replace a nondefective FRU): a. Replace any FRUs. 3. Devices attached to a... not isolate FRUs that all of the following : 1. Verify that no more errors exist. Battery pack e. Turn off the computer. 2. Non-ThinkPad devices b. Turn on page 52.) 1. LCD assembly Related service information 69 Remove or disconnect all attached devices are installed, or if the system ...
... diagnostic test for damage. Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are supported by the FRU code. Verify that have nothing to do not replace a nondefective FRU): a. Replace any FRUs. 3. Devices attached to a... not isolate FRUs that all of the following : 1. Verify that no more errors exist. Battery pack e. Turn off the computer. 2. Non-ThinkPad devices b. Turn on page 52.) 1. LCD assembly Related service information 69 Remove or disconnect all attached devices are installed, or if the system ...
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...UltraNav® pointing device. v Run EasyEject Actions: This button is not supported if different desktop images are displayed: v Eject ThinkPad PC from the port replicator. v Configure EasyEject Actions: Opens the ThinkPad EasyEject Utility main window. For Windows 7: Switch a display output location v...start Presentation Director, and change the settings. v Eject ThinkPad PC from the docking station. Note: If the computer is a windows 7 model, it does not support the EasyEject Utility function. 76 ThinkPad R500 Hardware Maintenance Manual For Windows Vista and Windows XP: Switch...
...UltraNav® pointing device. v Run EasyEject Actions: This button is not supported if different desktop images are displayed: v Eject ThinkPad PC from the port replicator. v Configure EasyEject Actions: Opens the ThinkPad EasyEject Utility main window. For Windows 7: Switch a display output location v...start Presentation Director, and change the settings. v Eject ThinkPad PC from the docking station. Note: If the computer is a windows 7 model, it does not support the EasyEject Utility function. 76 ThinkPad R500 Hardware Maintenance Manual For Windows Vista and Windows XP: Switch...
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...+F10 Reserved. Fn+ScrLk Enable or disable the numeric keypad. Fn+F11 Reserved. Turn the ThinkLight® on or off status of the ThinkLight is supported only on the ThinkPad computers that have the ThinkPad PM device driver installed on the computer.
...+F10 Reserved. Fn+ScrLk Enable or disable the numeric keypad. Fn+F11 Reserved. Turn the ThinkLight® on or off status of the ThinkLight is supported only on the ThinkPad computers that have the ThinkPad PM device driver installed on the computer.
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Removal steps of structure frame and IEEE 1394 sub card (continued) Remove the CPU support plate. 6 Step 6 Screw (quantity) M2 × 5 mm, flat-head, nylon-coated (1) Color Black Torque 0.167 Nm (1.7 kgfcm) Removing and replacing a FRU 121 Table 23.
Removal steps of structure frame and IEEE 1394 sub card (continued) Remove the CPU support plate. 6 Step 6 Screw (quantity) M2 × 5 mm, flat-head, nylon-coated (1) Color Black Torque 0.167 Nm (1.7 kgfcm) Removing and replacing a FRU 121 Table 23.
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...Italicized letters in parentheses are references to the exploded view in cable assembly v (b) RJ11 cable assembly v (c) Optical drive switch cable assembly v (d) Bracket, Kensington v (e) Bracket, CPU support v (f) Bracket, N/B, fan discrete/integ. Parts list-Miscellaneous parts FRU P/N CRU ID Screw kit (including nylon-coated screws): v M2 × 2.7 mm (black), flat head ... lower v Insulation sheet 1 v Lever, wireless switch v Knob, wireless switch v Form Battery 44C9564 N System miscellaneous parts: v (a) DC in "Overall" on page 142. 192 ThinkPad R500 Hardware Maintenance Manual
...Italicized letters in parentheses are references to the exploded view in cable assembly v (b) RJ11 cable assembly v (c) Optical drive switch cable assembly v (d) Bracket, Kensington v (e) Bracket, CPU support v (f) Bracket, N/B, fan discrete/integ. Parts list-Miscellaneous parts FRU P/N CRU ID Screw kit (including nylon-coated screws): v M2 × 2.7 mm (black), flat head ... lower v Insulation sheet 1 v Lever, wireless switch v Knob, wireless switch v Form Battery 44C9564 N System miscellaneous parts: v (a) DC in "Overall" on page 142. 192 ThinkPad R500 Hardware Maintenance Manual
