User Manual
Page 5
... and GAV products 41 General checkout 43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Windows 48 PC-Doctor for Rescue and Recovery . . . . . 49 FRU tests 50 Power system checkout ...52 Checking the AC adapter 52 Checking operational charging 53 Checking the battery pack 53 Checking the backup battery 54 Related service information 55 ...
... and GAV products 41 General checkout 43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Windows 48 PC-Doctor for Rescue and Recovery . . . . . 49 FRU tests 50 Power system checkout ...52 Checking the AC adapter 52 Checking operational charging 53 Checking the battery pack 53 Checking the backup battery 54 Related service information 55 ...
User Manual
Page 13
...guide. Remove the cover. 6. Use good judgment as metal filings, contamination, water or other liquids, or signs of any obvious non-ThinkPad alterations. As each machine was designed and built, required safety items were installed to measure third-wire ground continuity for 0.1 ohm or less.... 7. Insulation must determine how serious the apparent hazard could be the type specified in the parts list. Check for cracked or bulging batteries. 5. Disconnect the power cord. 3. Check the power cord for damage (loose, broken, or sharp edges). 2. Check exterior covers for : a. ...
...guide. Remove the cover. 6. Use good judgment as metal filings, contamination, water or other liquids, or signs of any obvious non-ThinkPad alterations. As each machine was designed and built, required safety items were installed to measure third-wire ground continuity for 0.1 ohm or less.... 7. Insulation must determine how serious the apparent hazard could be the type specified in the parts list. Check for cracked or bulging batteries. 5. Disconnect the power cord. 3. Check the power cord for damage (loose, broken, or sharp edges). 2. Check exterior covers for : a. ...
User Manual
Page 14
... a double-insulated or battery-operated system, use coax or connector-outside shells on these systems. - Proper grounding of a grounding system to guard against your skin to any frame ground, ground braid, or green-wire ground. - v Avoid contact with other people. Protect against ESD damage by a certified electrician. 6 ThinkPad R500 Hardware Maintenance Manual Handling...
... a double-insulated or battery-operated system, use coax or connector-outside shells on these systems. - Proper grounding of a grounding system to guard against your skin to any frame ground, ground braid, or green-wire ground. - v Avoid contact with other people. Protect against ESD damage by a certified electrician. 6 ThinkPad R500 Hardware Maintenance Manual Handling...
User Manual
Page 16
... it above 100°C (212°F), incinerate it . DANGER Before the computer is powered on your eyes or on after washing. 8 ThinkPad R500 Hardware Maintenance Manual Use of an incorrect battery can result in place and are not left loose inside the LCD gets into fire or water, or short-circuit it. Use...
... it above 100°C (212°F), incinerate it . DANGER Before the computer is powered on your eyes or on after washing. 8 ThinkPad R500 Hardware Maintenance Manual Use of an incorrect battery can result in place and are not left loose inside the LCD gets into fire or water, or short-circuit it. Use...
User Manual
Page 17
Safety information 9 DANGER To avoid shock, do as follows before removing it: power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and disconnect any interconnecting cables. DANGER Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials. DANGER Unless hot swap is allowed for the FRU being replaced, do not remove the plastic cover that protects the lower part of the inverter card.
Safety information 9 DANGER To avoid shock, do as follows before removing it: power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and disconnect any interconnecting cables. DANGER Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials. DANGER Unless hot swap is allowed for the FRU being replaced, do not remove the plastic cover that protects the lower part of the inverter card.
User Manual
Page 56
... All Programs --> Lenovo Services --> Lenovo System Toolbox. PC-Doctor for Windows In some models of ThinkPad Notebook, PC-Doctor for Windows enables you to view symptoms of the categories listed below to the computer. v DOS Shell v Tech Support Form v Battery Rundown v View ...solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad R500 Hardware Maintenance Manual Select one of computer problems and solutions for the program. Note: The latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) is running, press the ThinkVantage button. v ...
... All Programs --> Lenovo Services --> Lenovo System Toolbox. PC-Doctor for Windows In some models of ThinkPad Notebook, PC-Doctor for Windows enables you to view symptoms of the categories listed below to the computer. v DOS Shell v Tech Support Form v Battery Rundown v View ...solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad R500 Hardware Maintenance Manual Select one of computer problems and solutions for the program. Note: The latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) is running, press the ThinkVantage button. v ...
User Manual
Page 58
... station or the port replicator is attached to start the diagnostic program. 1. Run Diagnostics --> ThinkPad Devices --> ExpressCard slot. 1. Using cursor keys, select HDD diagnostic program. Interactive Tests --> Optical Drive Test 50 ThinkPad R500 Hardware Maintenance Manual Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery 2) 1. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive...
... station or the port replicator is attached to start the diagnostic program. 1. Run Diagnostics --> ThinkPad Devices --> ExpressCard slot. 1. Using cursor keys, select HDD diagnostic program. Interactive Tests --> Optical Drive Test 50 ThinkPad R500 Hardware Maintenance Manual Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery 2) 1. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive...
User Manual
Page 60
...station or the port replicator is used . Unplug the AC adapter cable from the AC adapter does not always indicate a defect. 52 ThinkPad R500 Hardware Maintenance Manual If the voltage is supplied when you turn on page 50. v If the power-on indicator does not turn ...Checking the AC adapter" v "Checking operational charging" on page 53 v "Checking the battery pack" on page 53 v "Checking the backup battery" on the computer. Turn off the computer. 2. Disconnect the ac adapter and install the charged battery pack. 7. v If the computer does not charge during operation, go to "Checking...
...station or the port replicator is used . Unplug the AC adapter cable from the AC adapter does not always indicate a defect. 52 ThinkPad R500 Hardware Maintenance Manual If the voltage is supplied when you turn on page 50. v If the power-on indicator does not turn ...Checking the AC adapter" v "Checking operational charging" on page 53 v "Checking the battery pack" on page 53 v "Checking the backup battery" on the computer. Turn off the computer. 2. Disconnect the ac adapter and install the charged battery pack. 7. v If the computer does not charge during operation, go to "Checking...
User Manual
Page 61
... and recharge it is still not charged, go to room temperature. If the voltage is displayed. under this condition the battery pack can charge to the Power Manager Battery Gauge icon in the computer. Power off the computer. 2. Note: Recharging will take at room temperature for a moment ...may not be 4 to charge. If the voltage is still less than +11.0 V dc, the battery pack has been discharged. If the voltage is less than +11.0 V dc after recharging, replace the battery. 4. If the resistance is correct, replace the system board. If the resistance is not correct, ...
... and recharge it is still not charged, go to room temperature. If the voltage is displayed. under this condition the battery pack can charge to the Power Manager Battery Gauge icon in the computer. Power off the computer. 2. Note: Recharging will take at room temperature for a moment ...may not be 4 to charge. If the voltage is still less than +11.0 V dc, the battery pack has been discharged. If the voltage is less than +11.0 V dc after recharging, replace the battery. 4. If the resistance is correct, replace the system board. If the resistance is not correct, ...
User Manual
Page 62
... computer upside down. 3. v If the backup battery discharges quickly after replacement, replace the system board. 54 ThinkPad R500 Hardware Maintenance Manual Measure the voltage of the backup battery. See the following : 1. Power off the computer, and unplug the ac adapter from it. 2. Remove the battery pack (see "1090 Backup battery" on page 84). 4. v If the voltage...
... computer upside down. 3. v If the backup battery discharges quickly after replacement, replace the system board. 54 ThinkPad R500 Hardware Maintenance Manual Measure the voltage of the backup battery. See the following : 1. Power off the computer, and unplug the ac adapter from it. 2. Remove the battery pack (see "1090 Backup battery" on page 84). 4. v If the voltage...
User Manual
Page 66
... comes up, immediately press F1 to recover data from the hard disk drive. Remove the battery pack. For the other models, enter the POP. Select Password. 58 ThinkPad R500 Hardware Maintenance Manual Attention: If the user HDP has been forgotten, check whether a master HDP has been set ... to remove the power-on the ThinkPad Notebook. 3. After the POST ends, the password prompt does not appear. The POP has been removed. 5. For models supporting the Passphrase function, press F1 while the POP icon is available, neither Lenovo nor Lenovo authorized service technicians provide any services ...
... comes up, immediately press F1 to recover data from the hard disk drive. Remove the battery pack. For the other models, enter the POP. Select Password. 58 ThinkPad R500 Hardware Maintenance Manual Attention: If the user HDP has been forgotten, check whether a master HDP has been set ... to remove the power-on the ThinkPad Notebook. 3. After the POST ends, the password prompt does not appear. The POP has been removed. 5. For models supporting the Passphrase function, press F1 while the POP icon is available, neither Lenovo nor Lenovo authorized service technicians provide any services ...
User Manual
Page 68
... operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is a Windows 7 model, it does not support ThinkVantage Productivity Center. In certain circumstances, the computer goes into screen blank mode... addition to return from sleep (standby) mode and resume operation, do not set on the power switch. 60 ThinkPad R500 Hardware Maintenance Manual v If the battery indicator blinks orange, indicating that time. To cause the computer to what occurs in the operating system expires, the...
... operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is a Windows 7 model, it does not support ThinkVantage Productivity Center. In certain circumstances, the computer goes into screen blank mode... addition to return from sleep (standby) mode and resume operation, do not set on the power switch. 60 ThinkPad R500 Hardware Maintenance Manual v If the battery indicator blinks orange, indicating that time. To cause the computer to what occurs in the operating system expires, the...
User Manual
Page 71
... System board. 021x Keyboard error. System board. 0231 System RAM error-System RAM fails at offset nnnn. at offset nnnn. 1. Battery pack. 0191 System Security-Invalid Remote Change requested. 1. System board. 0200 Hard disk error-The hard disk is not correct. 0190 Critical low... Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. Invalid RFID Serialization Information Area. 0189 System board. Charge the battery pack. 2. System board. 0192 System Security- System board. 0199 System Security- System board. 01C8 Two or more modem devices are found...
... System board. 021x Keyboard error. System board. 0231 System RAM error-System RAM fails at offset nnnn. at offset nnnn. 1. Battery pack. 0191 System Security-Invalid Remote Change requested. 1. System board. 0200 Hard disk error-The hard disk is not correct. 0190 Critical low... Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. Invalid RFID Serialization Information Area. 0189 System board. Charge the battery pack. 2. System board. 0192 System Security- System board. 0199 System Security- System board. 01C8 Two or more modem devices are found...
User Manual
Page 72
... board. 1802 Unauthorized network card is plugged in the computer. System board. 64 ThinkPad R500 Hardware Maintenance Manual Table 2. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The...
... board. 1802 Unauthorized network card is plugged in the computer. System board. 64 ThinkPad R500 Hardware Maintenance Manual Table 2. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The...
User Manual
Page 74
...and is installed correctly. 2. Backup battery. 3. System board. 1. DIMM. 2. System board. 1. System board. Excluded from . 2. Allocation error for device. Thermal sensing error. System board. 1. Load "Setup Defaults" in boot order. 66 ThinkPad R500 Hardware Maintenance Manual System board. 1. ...mode. 2. The device you want to boot from any device. Error messages Symptom or error Device address conflict. Backup battery. 3. Fan. 2. FRU or action, in sequence 1. Restore the system configuration to boot from boot order. Reinstall the...
...and is installed correctly. 2. Backup battery. 3. System board. 1. DIMM. 2. System board. 1. System board. Excluded from . 2. Allocation error for device. Thermal sensing error. System board. 1. Load "Setup Defaults" in boot order. 66 ThinkPad R500 Hardware Maintenance Manual System board. 1. ...mode. 2. The device you want to boot from any device. Error messages Symptom or error Device address conflict. Backup battery. 3. Fan. 2. FRU or action, in sequence 1. Restore the system configuration to boot from boot order. Reinstall the...
User Manual
Page 77
...not replace any damaged FRU. 3. Undetermined problems If the diagnostic tests did not identify the adapter or device that have no defects). Non-ThinkPad devices b. DIMM h. Optical disk or diskette in loop mode at least 10 times. 2. Run the diagnostic test for damage. Rerun the ... a. System board b. Turn off the computer. 2. Hard disk drive f. Turn on page 52.) 1. Determine whether the problem has been solved. 6. Battery pack e. Verify that have nothing to verify that all of the failure is not operating, follow these procedures to the docking station or the port...
...not replace any damaged FRU. 3. Undetermined problems If the diagnostic tests did not identify the adapter or device that have no defects). Non-ThinkPad devices b. DIMM h. Optical disk or diskette in loop mode at least 10 times. 2. Run the diagnostic test for damage. Rerun the ... a. System board b. Turn off the computer. 2. Hard disk drive f. Turn on page 52.) 1. Determine whether the problem has been solved. 6. Battery pack e. Verify that have nothing to verify that all of the failure is not operating, follow these procedures to the docking station or the port...
User Manual
Page 80
... Bluetooth wireless is charged between 20% to the hard disk drive, the diskette drive, or the drive in sleep (standby) mode. 7 Battery status Green: The battery is connected to 80% of the capacity. 8 AC power status Green: The computer is charged between 5% to use Green: Data is..., press and hold the Shift key, and press the NumLk (ScrLk) key. Green: Caps Lock mode is resuming normal operation. 72 ThinkPad R500 Hardware Maintenance Manual When this indicator is ready for use light is enabled. Status indicators Indicator 1 Wireless LAN status Meaning Green: The LAN...
... Bluetooth wireless is charged between 20% to the hard disk drive, the diskette drive, or the drive in sleep (standby) mode. 7 Battery status Green: The battery is connected to 80% of the capacity. 8 AC power status Green: The computer is charged between 5% to use Green: Data is..., press and hold the Shift key, and press the NumLk (ScrLk) key. Green: Caps Lock mode is resuming normal operation. 72 ThinkPad R500 Hardware Maintenance Manual When this indicator is ready for use light is enabled. Status indicators Indicator 1 Wireless LAN status Meaning Green: The LAN...
User Manual
Page 91
... on the computer until you have to replace a FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any FRUs that all screws, springs, and other small parts are in place, reverse the removal procedure and follow ...drawing. 6. Remove them in the order in the direction as given by using an electrostatic discharge (ESD) strap (P/N 6405959). © Copyright Lenovo 2008, 2009 83 Before touching it in which they are loose inside the computer. Attention: The system board is sensitive to observe the following...
... on the computer until you have to replace a FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any FRUs that all screws, springs, and other small parts are in place, reverse the removal procedure and follow ...drawing. 6. Remove them in the order in the direction as given by using an electrostatic discharge (ESD) strap (P/N 6405959). © Copyright Lenovo 2008, 2009 83 Before touching it in which they are loose inside the computer. Attention: The system board is sensitive to observe the following...
User Manual
Page 92
... lever in the unlocked position 2 , remove the battery pack in the parts list for replacing a battery pack: ThinkVantage Toolbox (in Windows 7) and Lenovo System Toolbox (in Windows Vista and Windows XP) have an automatic battery diagnostic that determines if the battery pack is in the locked position. 84 ThinkPad R500 Hardware Maintenance Manual Note that a physically damaged...
... lever in the unlocked position 2 , remove the battery pack in the parts list for replacing a battery pack: ThinkVantage Toolbox (in Windows 7) and Lenovo System Toolbox (in Windows Vista and Windows XP) have an automatic battery diagnostic that determines if the battery pack is in the locked position. 84 ThinkPad R500 Hardware Maintenance Manual Note that a physically damaged...
User Manual
Page 94
... disk rubber rails 1 Step 1 Screw (quantity) Hard disk drive screw (M2 × 17 mm), flat-head, nylon-coated (1) 2 Color Black Torque 0.167 Nm (1.7 kgfcm) 86 ThinkPad R500 Hardware Maintenance Manual Removal steps of data. v Never remove the drive while the system is operating or is sensitive to it if possible. v Before removing... cover, hard disk drive, and hard disk rubber rails For access, remove these FRUs, in suspend mode. The hard disk drive is in order: v "1010 Battery pack" on it .
... disk rubber rails 1 Step 1 Screw (quantity) Hard disk drive screw (M2 × 17 mm), flat-head, nylon-coated (1) 2 Color Black Torque 0.167 Nm (1.7 kgfcm) 86 ThinkPad R500 Hardware Maintenance Manual Removal steps of data. v Never remove the drive while the system is operating or is sensitive to it if possible. v Before removing... cover, hard disk drive, and hard disk rubber rails For access, remove these FRUs, in suspend mode. The hard disk drive is in order: v "1010 Battery pack" on it .