User Manual
Page 3
... guide 28 Diagnostics using Recovery Disc Set 37 Passwords 39 Power-on password 39 Hard-disk password 39 © Copyright Lenovo 2011 Supervisor password 39 How to remove the power-on password . . . 39 How to remove the hard-disk password . . . 40 Power management 40 Screen blank mode 40 Sleep (Standby) mode 41 Hibernation mode 41 Symptom-to-FRU index 42 Numeric error codes 43 Error messages 47 Beep symptoms 48 No-beep symptoms 49 LCD-related symptoms 49 Intermittent problems...
... guide 28 Diagnostics using Recovery Disc Set 37 Passwords 39 Power-on password 39 Hard-disk password 39 © Copyright Lenovo 2011 Supervisor password 39 How to remove the power-on password . . . 39 How to remove the hard-disk password . . . 40 Power management 40 Screen blank mode 40 Sleep (Standby) mode 41 Hibernation mode 41 Symptom-to-FRU index 42 Numeric error codes 43 Error messages 47 Beep symptoms 48 No-beep symptoms 49 LCD-related symptoms 49 Intermittent problems...
User Manual
Page 29
... replacing parts: Make sure that all machine types supported by this manual. Enter the product number of them does not correct the problem, reinstall that the latest UEFI BIOS is loaded to all software fixes, drivers, and UEFI BIOS downloads are installed before completing the service action. Follow the directions on page 24 - Use the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to contact the Lenovo Customer Support...
... replacing parts: Make sure that all machine types supported by this manual. Enter the product number of them does not correct the problem, reinstall that the latest UEFI BIOS is loaded to all software fixes, drivers, and UEFI BIOS downloads are installed before completing the service action. Follow the directions on page 24 - Use the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to contact the Lenovo Customer Support...
User Manual
Page 32
... service parts by Document Type" select Parts information. After that click Parts lookup. And then click Parts information. Type in PEW). • eSupport can be accessed at the MT Model level. 26 ThinkPad X220 Tablet and X220i Tablet Hardware Maintenance Manual • eSupport can be used to view the complete list of FRUs at the following Web site: http://www.lenovo.com/support • To view the key commodities, click Download & Drivers...
... service parts by Document Type" select Parts information. After that click Parts lookup. And then click Parts information. Type in PEW). • eSupport can be accessed at the MT Model level. 26 ThinkPad X220 Tablet and X220i Tablet Hardware Maintenance Manual • eSupport can be used to view the complete list of FRUs at the following Web site: http://www.lenovo.com/support • To view the key commodities, click Download & Drivers...
User Manual
Page 33
Chapter 3. Consider replacing a FRU only when a problem recurs. Drives in the computer that you replace a FRU, make sure that the model of the machine and the FRU part number are not covered under the warranty by the customer. Date of purchase 5. Date of service 3. Machine type, model number, and serial number 9. "Lenovo ThinkVantage Toolbox" on the display, and beep symptoms 6. When you are servicing sequence might indicate that supports the PC-Doctor...
Chapter 3. Consider replacing a FRU only when a problem recurs. Drives in the computer that you replace a FRU, make sure that the model of the machine and the FRU part number are not covered under the warranty by the customer. Date of purchase 5. Date of service 3. Machine type, model number, and serial number 9. "Lenovo ThinkVantage Toolbox" on the display, and beep symptoms 6. When you are servicing sequence might indicate that supports the PC-Doctor...
User Manual
Page 34
... the BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. 28 ThinkPad X220 Tablet and X220i Tablet Hardware Maintenance Manual Identify the failing symptoms in identifying and correcting problems with multiple labels • Damaged or bent diskette eject button • Fuses blown by attachment of a nonsupported device • Forgotten computer password (making the computer unusable) • Sticky keys caused by spilling a liquid onto the keyboard • Use...
... the BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. 28 ThinkPad X220 Tablet and X220i Tablet Hardware Maintenance Manual Identify the failing symptoms in identifying and correcting problems with multiple labels • Damaged or bent diskette eject button • Fuses blown by attachment of a nonsupported device • Forgotten computer password (making the computer unusable) • Sticky keys caused by spilling a liquid onto the keyboard • Use...
User Manual
Page 35
... left button. Diagnostics Interactive Tests Run Normal Test Run Quick Test CPU/Coprocessor System Memory Systemboard Video Adapter Fixed Disks Diskette Drives Other Devices Communication Wireless LAN Hardware Info Utility Quit F1=Help PC-DOCTOR 2.0 Copyright 2008 PC-Doctor, Inc. To run the test, do as a startup device is in the docking station, even if the computer supports the docking station. Press cursor keys to enter the Boot Menu. 5. Note...
... left button. Diagnostics Interactive Tests Run Normal Test Run Quick Test CPU/Coprocessor System Memory Systemboard Video Adapter Fixed Disks Diskette Drives Other Devices Communication Wireless LAN Hardware Info Utility Quit F1=Help PC-DOCTOR 2.0 Copyright 2008 PC-Doctor, Inc. To run the test, do as a startup device is in the docking station, even if the computer supports the docking station. Press cursor keys to enter the Boot Menu. 5. Note...
User Manual
Page 37
... the Windows operating system. FRU tests The following Web site: http://web.lenovothinkvantagetoolbox.com/ • To install the latest Lenovo ThinkVantage Toolbox on the computer, click Download Lenovo ThinkVantage Toolbox, and then follow the instructions on the Web site. PC-Doctor for Windows In some models of ThinkPad Notebook, the Rescue and Recovery workspace enables you to troubleshoot and resolve problems related to test the hardware...
... the Windows operating system. FRU tests The following Web site: http://web.lenovothinkvantagetoolbox.com/ • To install the latest Lenovo ThinkVantage Toolbox on the computer, click Download Lenovo ThinkVantage Toolbox, and then follow the instructions on the Web site. PC-Doctor for Windows In some models of ThinkPad Notebook, the Rescue and Recovery workspace enables you to troubleshoot and resolve problems related to test the hardware...
User Manual
Page 38
... is not a hardware problem. Diskette drive 1. If the docking station or the port replicator is disabled, select Automatic to the ThinkPad Notebook, detach it . Keyboard 1. Table 1. Power Diagnostics ➙ ThinkPad Devices ➙ ac power adapter, Battery 1 (Battery2) LCD unit 1. Press enter. 5. Diagnostics ➙ Diskette Drives 2. This symptom is running. This drift can also diagnose the drive without starting up the operating system. In this test again. If two DIMMs are installed, remove one , and...
... is not a hardware problem. Diskette drive 1. If the docking station or the port replicator is disabled, select Automatic to the ThinkPad Notebook, detach it . Keyboard 1. Table 1. Power Diagnostics ➙ ThinkPad Devices ➙ ac power adapter, Battery 1 (Battery2) LCD unit 1. Press enter. 5. Diagnostics ➙ Diskette Drives 2. This symptom is running. This drift can also diagnose the drive without starting up the operating system. In this test again. If two DIMMs are installed, remove one , and...
User Manual
Page 39
... docking station or the port replicator is not correct, replace the ac power adapter. 4. Check that power is acceptable, do the following : 1. Measure the output voltage at the plug of the ac power adapter for correct continuity and installation. • If the computer does not charge during operation, use a discharged battery pack or a battery pack that the battery pack supplies power when you turn on the computer. Remove...
... docking station or the port replicator is not correct, replace the ac power adapter. 4. Check that power is acceptable, do the following : 1. Measure the output voltage at the plug of the ac power adapter for correct continuity and installation. • If the computer does not charge during operation, use a discharged battery pack or a battery pack that the battery pack supplies power when you turn on the computer. Remove...
User Manual
Page 44
... the instructions on the screen to keep onto removable media or a network drive before you use an external USB DVD drive. • During the recovery process, all data on the drive will restart into the DVD drive. 3. The computer will be deleted. Use this disc to begin the applications and drivers recovery process. 8. If you start the recovery process. c. Select your language and click Next. 5. Click Yes in the displayed window to the original factory configuration...
... the instructions on the screen to keep onto removable media or a network drive before you use an external USB DVD drive. • During the recovery process, all data on the drive will restart into the DVD drive. 3. The computer will be deleted. Use this disc to begin the applications and drivers recovery process. 8. If you start the recovery process. c. Select your language and click Next. 5. Click Yes in the displayed window to the original factory configuration...
User Manual
Page 45
... get access to the hard disk drive. Remove the battery pack. Related service information 39 Note: After restoring a drive to the factory default settings, you have forgotten, do the following: (A) If no service procedure to recover data from being powered on . the system administrator enters both in the BIOS Setup Utility. Attention: If the user HDP has been forgotten, check whether a master HDP has been set : 1. For how to reinstall some device drivers. Passwords As...
... get access to the hard disk drive. Remove the battery pack. Related service information 39 Note: After restoring a drive to the factory default settings, you have forgotten, do the following: (A) If no service procedure to recover data from being powered on . the system administrator enters both in the BIOS Setup Utility. Attention: If the user HDP has been forgotten, check whether a master HDP has been set : 1. For how to reinstall some device drivers. Passwords As...
User Manual
Page 46
... power management modes: screen blank, sleep (standby in the Enter Current Password field. Select Security, using the cursor directional keys to enter ThinkPad Setup. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move the menu. 4. Select Yes in the Enter Current Password field. To put the computer into screen blank mode, do the following: 1. Remove the backup battery...
... power management modes: screen blank, sleep (standby in the Enter Current Password field. Select Security, using the cursor directional keys to enter ThinkPad Setup. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move the menu. 4. Select Yes in the Enter Current Password field. To put the computer into screen blank mode, do the following: 1. Remove the backup battery...
User Manual
Page 47
... Fn key. • Open the LCD cover. • Turn on the resume timer elapses. Related service information 41 To end screen blank mode and resume normal operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that time. • If the battery indicator blinks orange, indicating that the battery power is low, and then the computer enters the power-saving mode automatically. Sleep (Standby) mode...
... Fn key. • Open the LCD cover. • Turn on the resume timer elapses. Related service information 41 To end screen blank mode and resume normal operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that time. • If the battery indicator blinks orange, indicating that the battery power is low, and then the computer enters the power-saving mode automatically. Sleep (Standby) mode...
User Manual
Page 48
..." on page 49 • "LCD-related symptoms" on page 49 • "Intermittent problems" on page 49 • "Undetermined problems" on page 50 The symptom-to be any operation with the keyboard, the TrackPoint, the hard disk drive, the parallel connector, or the diskette drive within that device. 42 ThinkPad X220 Tablet and X220i Tablet Hardware Maintenance Manual In the displays, n can also help you have defined one of...
..." on page 49 • "LCD-related symptoms" on page 49 • "Intermittent problems" on page 49 • "Undetermined problems" on page 50 The symptom-to be any operation with the keyboard, the TrackPoint, the hard disk drive, the parallel connector, or the diskette drive within that device. 42 ThinkPad X220 Tablet and X220i Tablet Hardware Maintenance Manual In the displays, n can also help you have defined one of...
User Manual
Page 50
... BIOS Setup Utility. 3. Run BIOS Setup Utility, and then save the current setting by running BIOS Setup Utility. 0260 System timer error. 1. Remove all but one of them . Otherwise, press Esc to ignore the warning message. 2. Press to continue. 1. Press to continue. 1. System board. 021x Keyboard error. Extended RAM error- Replace the backup battery and run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The password is cleared. Default configuration used. 1. Charge the backup battery...
... BIOS Setup Utility. 3. Run BIOS Setup Utility, and then save the current setting by running BIOS Setup Utility. 0260 System timer error. 1. Remove all but one of them . Otherwise, press Esc to ignore the warning message. 2. Press to continue. 1. Press to continue. 1. System board. 021x Keyboard error. Extended RAM error- Replace the backup battery and run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The password is cleared. Default configuration used. 1. Charge the backup battery...
User Manual
Page 52
... one external fingerprint reader is available at http://www.lenovo.com/support 201x The solid state drive you have installed has not passed qualification for the authentication. 1830 Invalid memory configuration-Power off and remove all partitions. Ensure that the latest HDD firmware is not supported by pressing ESC. Using this computer. Reseat the hard disk drive. 2. Main hard disk drive. 3. System board. 46 ThinkPad X220 Tablet and X220i Tablet Hardware Maintenance Manual Remove...
... one external fingerprint reader is available at http://www.lenovo.com/support 201x The solid state drive you have installed has not passed qualification for the authentication. 1830 Invalid memory configuration-Power off and remove all partitions. Ensure that the latest HDD firmware is not supported by pressing ESC. Using this computer. Reseat the hard disk drive. 2. Main hard disk drive. 3. System board. 46 ThinkPad X220 Tablet and X220i Tablet Hardware Maintenance Manual Remove...
User Manual
Page 54
... short beeps with error codes. LCD assembly. 3. System board. 2. Two short beeps and a blank screen. 1. Four cycles of device which you want to boot from boot order. • Enter the BIOS Setup Utility and add the device in sequence One beep and a blank, unreadable, or flashing LCD. 1. System board (security chip) Five short beeps and a blank screen. No valid operating system. 1. System board. See "Numeric error codes" on page 43...
... short beeps with error codes. LCD assembly. 3. System board. 2. Two short beeps and a blank screen. 1. Four cycles of device which you want to boot from boot order. • Enter the BIOS Setup Utility and add the device in sequence One beep and a blank, unreadable, or flashing LCD. 1. System board (security chip) Five short beeps and a blank screen. No valid operating system. 1. System board. See "Numeric error codes" on page 43...
User Manual
Page 56
..., if wrong devices are supported by the FRU code. Hard disk drive f. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. 2. Undetermined problems If the diagnostic tests did not identify the adapter or device that have no defects). External diskette drive or optical drive g. PC Cards 4. Replace any FRUs. 3. System board b. Battery pack e. If the problem remains, replace the following devices: a. Rerun...
..., if wrong devices are supported by the FRU code. Hard disk drive f. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. 2. Undetermined problems If the diagnostic tests did not identify the adapter or device that have no defects). External diskette drive or optical drive g. PC Cards 4. Replace any FRUs. 3. System board b. Battery pack e. If the problem remains, replace the following devices: a. Rerun...
User Manual
Page 59
... location, start Presentation Director. If you press Fn+F3, the panel does not appear. 3. To use the Fn+F4 key combination, you press this function and use the combination to normal operation, press the Fn key only, without pressing a function key. Fn key combinations The following device drivers must have logged on the computer beforehand: • ThinkPad Power Management driver • OnScreen Display Utility • Wireless device drivers Change the camera and audio settings. Enable or disable...
... location, start Presentation Director. If you press Fn+F3, the panel does not appear. 3. To use the Fn+F4 key combination, you press this function and use the combination to normal operation, press the Fn key only, without pressing a function key. Fn key combinations The following device drivers must have logged on the computer beforehand: • ThinkPad Power Management driver • OnScreen Display Utility • Wireless device drivers Change the camera and audio settings. Enable or disable...
User Manual
Page 117
... touchpad. - Installation of CRUs include the ac power adapter, power cord, battery, and hard disk drive. You may include the memory module, wireless card, keyboard, and palm rest with OP are designated as options. © Copyright Lenovo 2011 111 Parts list This section contains following types of a unique configuration) should be used for all of the service parts. • "Overall" on page 112 • "LCD FRUs" on page 120 • "Keyboard...
... touchpad. - Installation of CRUs include the ac power adapter, power cord, battery, and hard disk drive. You may include the memory module, wireless card, keyboard, and palm rest with OP are designated as options. © Copyright Lenovo 2011 111 Parts list This section contains following types of a unique configuration) should be used for all of the service parts. • "Overall" on page 112 • "LCD FRUs" on page 120 • "Keyboard...
