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Kodak I660 - Document Scanner Support Questions

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Kodak I660 Leaving A Black Ring On The Outside Of The Scanned Document
do I possibily need to re calibrate my scanner? If so, where do I get the calibration sheets?

Elevator Issue
one side lifts up and the other side does not..

Black Border
when scanning i have a black border only on the i660 don't have it on my other scanners

Black Border
https://www.manualslib.com/manual/387616/Kodak-I620-Document-Scanner.html?page=76#manual

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