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Kodak I610 - Document Scanner Support Questions

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I610 Scanner Problem... The Scanner Is Not Intialized .. Why??
We bought i610K scanners one year back ..when we power up the scanners .. it;s not coming to enabled...

Kodak I610 Software Upgrade
An employee somehow changed the settings on my i610 Kodak scanner, so now when I try to open capture...

Jam?
The scanner says I have a jam when there is no jam visible when I lift the door. rebooting ahsn't he...

Jam?
just clean the reflecting tape

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