User Guide
Page 21
... may cause paper feeding problems. 4. For additional pre-separation pads, see the section entitled, "Supplies and consumables" later in this area by using a Staticide wipe or a small brush. Be careful not to bend the white tabs; Wash your hands with an almost-dry Staticide wipe to open the scanner cover. 2. Certain paper...
... may cause paper feeding problems. 4. For additional pre-separation pads, see the section entitled, "Supplies and consumables" later in this area by using a Staticide wipe or a small brush. Be careful not to bend the white tabs; Wash your hands with an almost-dry Staticide wipe to open the scanner cover. 2. Certain paper...
User Guide
Page 25
... powered up to the feeder. If you want , however, it may not function properly. Problem Possible Solution A document is making contact with your documents ready to scan is poor or has decreased Clean the scanner. For more information. • the scanner is clean. • the pre-separation pad is installed properly and securely in the...
... powered up to the feeder. If you want , however, it may not function properly. Problem Possible Solution A document is making contact with your documents ready to scan is poor or has decreased Clean the scanner. For more information. • the scanner is clean. • the pre-separation pad is installed properly and securely in the...
User Guide
Page 26
...Processing to improve the image. First image in a batch appears "washed If the scanned documents in a batch have clipped corners, the skew angle was too large for the scanner. • The scanner is enabled, and your images are feeding to avoid large skew angles. See the ... cropped correctly Roller marks appear on the Installation CD. When scanning translucent documents, black bleed-through may appear washed out. Problem Image has clipped corners Possible Solution If your connection to USB 2.0. Be sure documents are feeding to Service Pack 1 or higher. See the procedures in...
...Processing to improve the image. First image in a batch appears "washed If the scanned documents in a batch have clipped corners, the skew angle was too large for the scanner. • The scanner is enabled, and your images are feeding to avoid large skew angles. See the ... cropped correctly Roller marks appear on the Installation CD. When scanning translucent documents, black bleed-through may appear washed out. Problem Image has clipped corners Possible Solution If your connection to USB 2.0. Be sure documents are feeding to Service Pack 1 or higher. See the procedures in...
User Guide
Page 27
...; Software application you are using. Restart the scanning application and try again. Code E 1 E 2 E 3 E 4 E 5 E 6 E 7 E 8 E 9 E 0 E 1 5 Problem Scanner failure Internal test Light check failure Command failure Document jam Internal test Scanner cover open Remedy Turn the scanner off , then on again. If the problem persists, contact Kodak Service. When calling, please have the following information ready: • A description of the...
...; Software application you are using. Restart the scanning application and try again. Code E 1 E 2 E 3 E 4 E 5 E 6 E 7 E 8 E 9 E 0 E 1 5 Problem Scanner failure Internal test Light check failure Command failure Document jam Internal test Scanner cover open Remedy Turn the scanner off , then on again. If the problem persists, contact Kodak Service. When calling, please have the following information ready: • A description of the...
User Guide
Page 31
... its customers with the use one of the product from the date of issuance of the Kodak Scanner. When the original packaging is not responsible for storing or shipping. Return procedure Eligible purchasers seeking services for these problems, Kodak may use and care of the RMA must obtain a Return Material Authorization number ("RMA") by...
... its customers with the use one of the product from the date of issuance of the Kodak Scanner. When the original packaging is not responsible for storing or shipping. Return procedure Eligible purchasers seeking services for these problems, Kodak may use and care of the RMA must obtain a Return Material Authorization number ("RMA") by...
User Guide
Page 32
...own expense and risk. Before the product is to Kodak in which include power cord, documentation, etc.) not covered by Kodak become the property of freight carrier. The box and packaging in compliance with Kodak's then current Packaging and Shipping Guidelines. If the ...event that product within 2 business days after the Response Center verifies a hardware problem, a service call initiation and Kodak's receipt of the replacement product. Eligible purchasers seeking services for Kodak Scanners must obtain an RMA number, sign an Advance Replacement Agreement and provide a credit...
...own expense and risk. Before the product is to Kodak in which include power cord, documentation, etc.) not covered by Kodak become the property of freight carrier. The box and packaging in compliance with Kodak's then current Packaging and Shipping Guidelines. If the ...event that product within 2 business days after the Response Center verifies a hardware problem, a service call initiation and Kodak's receipt of the replacement product. Eligible purchasers seeking services for Kodak Scanners must obtain an RMA number, sign an Advance Replacement Agreement and provide a credit...