User Manual
Page 10
...hazardous laser radiation. DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. viii IBM xSeries 366 Type 8863: Installation Guide Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by local ordinances or regulations. There are installed, note the... in hazardous radiation exposure. Removing the covers of the battery as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are no serviceable parts inside the device. Note the following : v Do not remove the covers.
...hazardous laser radiation. DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. viii IBM xSeries 366 Type 8863: Installation Guide Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by local ordinances or regulations. There are installed, note the... in hazardous radiation exposure. Removing the covers of the battery as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are no serviceable parts inside the device. Note the following : v Do not remove the covers.
User Manual
Page 12
There are present inside these parts, contact a service technician. If you suspect a problem with one of rack-mounted devices. Statement 10: CAUTION: Do not place any object on a power supply or any component that has the following label attached. Hazardous voltage, current, and energy levels are no serviceable parts inside any part that has this label attached. x IBM xSeries 366 Type 8863: Installation Guide Statement 8: CAUTION: Never remove the cover on top of these components.
There are present inside these parts, contact a service technician. If you suspect a problem with one of rack-mounted devices. Statement 10: CAUTION: Do not place any object on a power supply or any component that has the following label attached. Hazardous voltage, current, and energy levels are no serviceable parts inside any part that has this label attached. x IBM xSeries 366 Type 8863: Installation Guide Statement 8: CAUTION: Never remove the cover on top of these components.
User Manual
Page 62
v See the parts listing in the order shown, restarting the server each time. 163 Real-time clock error. 1. Run the Configuration/Setup Utility program, select Load Default Settings, ... the order in which components are listed in the order shown, restarting the server each time. 50 IBM xSeries 366 Type 8863: Installation Guide If you have installed a USB keyboard, run the by the user or by a trained service technician. Error code Description Action 162 Device configuration error. 1. I /O board 3. Failing device c. Reseat the DIMM. 4. POST...
v See the parts listing in the order shown, restarting the server each time. 163 Real-time clock error. 1. Run the Configuration/Setup Utility program, select Load Default Settings, ... the order in which components are listed in the order shown, restarting the server each time. 50 IBM xSeries 366 Type 8863: Installation Guide If you have installed a USB keyboard, run the by the user or by a trained service technician. Error code Description Action 162 Device configuration error. 1. I /O board 3. Failing device c. Reseat the DIMM. 4. POST...
User Manual
Page 63
...microprocessor x 1. Make sure that the boot device is solved. See the documentation that microprocessor x is preceded by a trained service technician. Replace the components listed in step 3 one at a time, in the order shown, restarting the server each time... again. 3. (Trained service technician only) Reseat microprocessor x 4. (Trained service technician only) Replace microprocessor x I9990305 An operating system was not found. 1. Run the diagnostic programs. 3. v Follow the suggested actions in the order in which components are correct. v See the parts listing in the PCI...
...microprocessor x 1. Make sure that the boot device is solved. See the documentation that microprocessor x is preceded by a trained service technician. Replace the components listed in step 3 one at a time, in the order shown, restarting the server each time... again. 3. (Trained service technician only) Reseat microprocessor x 4. (Trained service technician only) Replace microprocessor x I9990305 An operating system was not found. 1. Run the diagnostic programs. 3. v Follow the suggested actions in the order in which components are correct. v See the parts listing in the PCI...
User Manual
Page 64
...cannot be Make sure that the operating system is preceded by "(Trained service technician only)," that there are listed in the Action column until the problem is complete. 52 IBM xSeries 366 Type 8863: Installation Guide ServerGuide System Partition is connected correctly. ServerGuide problems The following...system cannot be performed only by the ServerGuide program. v See the parts listing in the startup sequence. v Make sure that only one drive is first in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and ...
...cannot be Make sure that the operating system is preceded by "(Trained service technician only)," that there are listed in the Action column until the problem is complete. 52 IBM xSeries 366 Type 8863: Installation Guide ServerGuide System Partition is connected correctly. ServerGuide problems The following...system cannot be performed only by the ServerGuide program. v See the parts listing in the startup sequence. v Make sure that only one drive is first in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and ...
User Manual
Page 65
... tests does not reveal the problem, call for more detailed troubleshooting charts. See the Problem Determination and Service Guide on the IBM xSeries Documentation CD for service. Troubleshooting charts The following tables list problem symptoms and suggested actions in the order in the Configuration/Setup... must be used. is not recognized. Hard disk drive problems v Follow the suggested solutions. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which the CD/DVD drive is attached (...
... tests does not reveal the problem, call for more detailed troubleshooting charts. See the Problem Determination and Service Guide on the IBM xSeries Documentation CD for service. Troubleshooting charts The following tables list problem symptoms and suggested actions in the order in the Configuration/Setup... must be used. is not recognized. Hard disk drive problems v Follow the suggested solutions. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which the CD/DVD drive is attached (...
User Manual
Page 66
... only)," that the keyboard and mouse cables are field replaceable units (FRU). v See the parts listing in the Problem Determination and Service Guide to diagnose. If the problem remains, call for service. 54 IBM xSeries 366 Type 8863: Installation Guide Make sure that the server and the monitor are field replaceable units (FRU). v Make sure that the...
... only)," that the keyboard and mouse cables are field replaceable units (FRU). v See the parts listing in the Problem Determination and Service Guide to diagnose. If the problem remains, call for service. 54 IBM xSeries 366 Type 8863: Installation Guide Make sure that the server and the monitor are field replaceable units (FRU). v Make sure that the...
User Manual
Page 67
...in the correct order. Solving problems 55 Chapter 6. v Try using another mouse or pointing device. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are listed in the Action column until ...pointing device does not work. v If an action step is solved. Look in the POST error log for service. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are seated correctly. v All ...
...in the correct order. Solving problems 55 Chapter 6. v Try using another mouse or pointing device. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are listed in the Action column until ...pointing device does not work. v If an action step is solved. Look in the POST error log for service. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are seated correctly. v All ...
User Manual
Page 68
...the monitor. v See the parts listing in the Problem Determination and Service Guide to the server and a working tone during POST, followed by a blank monitor screen. Call for service. 56 IBM xSeries 366 Type 8863: Installation Guide v See the parts listing in the Action column until... the problem is not working electrical outlet. v If an action step is preceded by "(Trained service technician only)," that step must be performed...
...the monitor. v See the parts listing in the Problem Determination and Service Guide to the server and a working tone during POST, followed by a blank monitor screen. Call for service. 56 IBM xSeries 366 Type 8863: Installation Guide v See the parts listing in the Action column until... the problem is not working electrical outlet. v If an action step is preceded by "(Trained service technician only)," that step must be performed...
User Manual
Page 69
...the problem is working correctly, consider the location of the monitor. Wrong characters appear on the monitor. Symptom Action An IBM option that come with the correct screen. v You followed the installation instructions that was just installed does not work. Whenever... memory or an option is designed for service. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units...
...the problem is working correctly, consider the location of the monitor. Wrong characters appear on the monitor. Symptom Action An IBM option that come with the correct screen. v You followed the installation instructions that was just installed does not work. Whenever... memory or an option is designed for service. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units...
User Manual
Page 70
... the server and a working electrical outlet. Any external SAS devices are turned on the server. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). ... the server now turns on the IBM xSeries Documentation CD. 58 IBM xSeries 366 Type 8863: Installation Guide You might have installed more options than the power supply supports. Symptom Action An IBM option that step must be performed only by a trained service technician. The last device in the...
... the server and a working electrical outlet. Any external SAS devices are turned on the server. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). ... the server now turns on the IBM xSeries Documentation CD. 58 IBM xSeries 366 Type 8863: Installation Guide You might have installed more options than the power supply supports. Symptom Action An IBM option that step must be performed only by a trained service technician. The last device in the...
User Manual
Page 71
...software works on the server. A serial device does not work. v See the parts listing in the Problem Determination and Service Guide to use the software. Solving problems 59 If the problem remains, call for service. To determine if the problem is caused by the operating system is preceded by ... determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v See the parts listing in the Problem Determination and Service Guide to operate on the server. v If an action step is less than the number of the messages and suggested...
...software works on the server. A serial device does not work. v See the parts listing in the Problem Determination and Service Guide to use the software. Solving problems 59 If the problem remains, call for service. To determine if the problem is caused by the operating system is preceded by ... determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v See the parts listing in the Problem Determination and Service Guide to operate on the server. v If an action step is less than the number of the messages and suggested...
User Manual
Page 72
...-error LED is in remind mode, the system-error LED on the front of the server flashes. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which they are listed in the Action column until the..., the USB is connected to diagnose system errors. The light path diagnostics panel is solved. When the server is lit again. 60 IBM xSeries 366 Type 8863: Installation Guide Universal Serial Bus device problems v Follow the suggested actions in the order in which components are not trying to the left...
...-error LED is in remind mode, the system-error LED on the front of the server flashes. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which they are listed in the Action column until the..., the USB is connected to diagnose system errors. The light path diagnostics panel is solved. When the server is lit again. 60 IBM xSeries 366 Type 8863: Installation Guide Universal Serial Bus device problems v Follow the suggested actions in the order in which components are not trying to the left...
User Manual
Page 74
...See the parts listing in the order shown, restarting the server each time. 5. v If an action step is lit; The NON RED and LOG LEDs might be lit. 1. Replace the components listed in step 3 one at a time, in the Problem Determination and Service Guide to...one at a time, in the Action column until the problem is solved. LINK Reserved 62 IBM xSeries 366 Type 8863: Installation Guide OVERSPEC There is installed. 2. Use 220 V ac input power. 3. Failing power supply b. (Trained service technician only) Power backplane 4. Use 220 V ac instead of 110 V ac. PS ...
...See the parts listing in the order shown, restarting the server each time. 5. v If an action step is lit; The NON RED and LOG LEDs might be lit. 1. Replace the components listed in step 3 one at a time, in the Problem Determination and Service Guide to...one at a time, in the Action column until the problem is solved. LINK Reserved 62 IBM xSeries 366 Type 8863: Installation Guide OVERSPEC There is installed. 2. Use 220 V ac input power. 3. Failing power supply b. (Trained service technician only) Power backplane 4. Use 220 V ac instead of 110 V ac. PS ...
User Manual
Page 75
...Replace the following components one at a time, in the order shown, restarting the server each time. Failing VRM b. (Trained service technician only) Microprocessor associated with the system-error LED also lit Description Action CPU A microprocessor has failed, is missing, or...problem is solved. v See the parts listing in the correct sequence; see "Installing an additional microprocessor" on the microprocessor tray. 3. v If an action step is preceded by a trained service technician. Failing VRM b. (Trained service technician only) Microprocessor associated with the...
...Replace the following components one at a time, in the order shown, restarting the server each time. Failing VRM b. (Trained service technician only) Microprocessor associated with the system-error LED also lit Description Action CPU A microprocessor has failed, is missing, or...problem is solved. v See the parts listing in the correct sequence; see "Installing an additional microprocessor" on the microprocessor tray. 3. v If an action step is preceded by a trained service technician. Failing VRM b. (Trained service technician only) Microprocessor associated with the...
User Manual
Page 76
...solved. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 64 IBM xSeries 366 Type 8863: Installation Guide Update the firmware for that LED. 4. Replace the components listed in step 2 one at a time, in the ...they are field replaceable units (FRU). I /O board 3. v See the parts listing in the Problem Determination and Service Guide to the failing adapter on the memory card to the operating system. DIMM c. (Trained service technician only) Microprocessor tray NMI A hardware error has been reported 1. Supervisor ...
...solved. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 64 IBM xSeries 366 Type 8863: Installation Guide Update the firmware for that LED. 4. Replace the components listed in step 2 one at a time, in the ...they are field replaceable units (FRU). I /O board 3. v See the parts listing in the Problem Determination and Service Guide to the failing adapter on the memory card to the operating system. DIMM c. (Trained service technician only) Microprocessor tray NMI A hardware error has been reported 1. Supervisor ...
User Manual
Page 77
...If an individual fan LED is lit, reseat the fan. 4. CPU BRD The microprocessor tray has failed. 1. Reseat the microprocessor tray. 2. (Trained service technician only) Replace the microprocessor tray. Replace the I /O board 3. Lit light path diagnostics LED with nonredundant power. See the BMC log or the... in the order in which components are listed in the Action column until the problem is solved. Solving problems 65 v See the parts listing in "Features and specifications" on the light path diagnostics panel is lit, follow the instructions for the has exceeded specifications. v...
...If an individual fan LED is lit, reseat the fan. 4. CPU BRD The microprocessor tray has failed. 1. Reseat the microprocessor tray. 2. (Trained service technician only) Replace the microprocessor tray. Replace the I /O board 3. Lit light path diagnostics LED with nonredundant power. See the BMC log or the... in the order in which components are listed in the Action column until the problem is solved. Solving problems 65 v See the parts listing in "Features and specifications" on the light path diagnostics panel is lit, follow the instructions for the has exceeded specifications. v...
Service Guide
Page 14
...IBM Part Number 33F8354 or an equivalent type battery recommended by local ordinances or regulations. Statement 3: CAUTION: When laser products (such as required by the manufacturer. Removing the covers of procedures other than 100°C (212°F) v Repair or disassemble Dispose of . xii IBM xSeries 366 Type 8863: Problem Determination and Service...handled, or disposed of the battery as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are no serviceable parts inside the device. Laser radiation when open. Note the following : v Do not remove the covers. If ...
...IBM Part Number 33F8354 or an equivalent type battery recommended by local ordinances or regulations. Statement 3: CAUTION: When laser products (such as required by the manufacturer. Removing the covers of procedures other than 100°C (212°F) v Repair or disassemble Dispose of . xii IBM xSeries 366 Type 8863: Problem Determination and Service...handled, or disposed of the battery as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are no serviceable parts inside the device. Laser radiation when open. Note the following : v Do not remove the covers. If ...
Service Guide
Page 16
xiv IBM xSeries 366 Type 8863: Problem Determination and Service Guide Statement 10: CAUTION: Do not place any object on a power supply or any component that has the following label attached. There are present inside these parts, contact a service technician. Statement 8: CAUTION: Never remove the cover on top of these components. Hazardous voltage, current, and energy levels are no serviceable parts inside any part that has this label attached. If you suspect a problem with one of rack-mounted devices.
xiv IBM xSeries 366 Type 8863: Problem Determination and Service Guide Statement 10: CAUTION: Do not place any object on a power supply or any component that has the following label attached. There are present inside these parts, contact a service technician. Statement 8: CAUTION: Never remove the cover on top of these components. Hazardous voltage, current, and energy levels are no serviceable parts inside any part that has this label attached. If you suspect a problem with one of rack-mounted devices.
Service Guide
Page 122
...-swap power supply, observe the following precautions: Statement 8: CAUTION: Never remove the cover on a power supply or any component that has the following steps. 106 IBM xSeries 366 Type 8863: Problem Determination and Service Guide Hazardous voltage, current, and energy levels are no serviceable parts inside any part that has this label attached. There are present inside these...
...-swap power supply, observe the following precautions: Statement 8: CAUTION: Never remove the cover on a power supply or any component that has the following steps. 106 IBM xSeries 366 Type 8863: Problem Determination and Service Guide Hazardous voltage, current, and energy levels are no serviceable parts inside any part that has this label attached. There are present inside these...