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1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your computer hardware and software, see the User Guide. These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your computer. Select Drivers & Downloads, and then follow the on-screen instructions. 1 Go to http://www.hp.com/ support, and select your country.
1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your computer hardware and software, see the User Guide. These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your computer. Select Drivers & Downloads, and then follow the on-screen instructions. 1 Go to http://www.hp.com/ support, and select your country.
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... use HP Recovery media. Restore and recovery There are available on all products. ● Windows offers several options for restoring from the media provided by the manufacturer. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to correct computer issues. ● HP Recovery media must use the Factory Reset option (select products only), you can choose the System Recovery option from HP, or by using HP Recovery Manager on page 5. For more information, see Recovering using the HP Recovery media that you either download...
... use HP Recovery media. Restore and recovery There are available on all products. ● Windows offers several options for restoring from the media provided by the manufacturer. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to correct computer issues. ● HP Recovery media must use the Factory Reset option (select products only), you can choose the System Recovery option from HP, or by using HP Recovery Manager on page 5. For more information, see Recovering using the HP Recovery media that you either download...
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...the on -screen instructions. Select the optical drive or USB flash drive from the HP Recovery partition. You can change the selection to boot. 4. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you remove the Recovery partition, create HP Recovery media; NOTE: The Remove Recovery Partition option is the order of devices listed in BIOS where the computer looks for boot options. then select f9. - To change the boot order: IMPORTANT: For a tablet with keyboards attached: ▲ Turn on or restart the tablet, and then quickly hold...
...the on -screen instructions. Select the optical drive or USB flash drive from the HP Recovery partition. You can change the selection to boot. 4. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you remove the Recovery partition, create HP Recovery media; NOTE: The Remove Recovery Partition option is the order of devices listed in BIOS where the computer looks for boot options. then select f9. - To change the boot order: IMPORTANT: For a tablet with keyboards attached: ▲ Turn on or restart the tablet, and then quickly hold...
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... Locating hardware ...4 Locating software ...4 Rear side ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Button and speakers ...9 Keys ...10 Using the action keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls ...14 Airplane mode key ...14 Operating system controls 14 Connecting to a WLAN ...15 Using HP Mobile Broadband (select products only 15 Using GPS (select products only) ...16 Using Bluetooth wireless devices (select products only 16 Connecting Bluetooth devices 16 Connecting to a wired network...
... Locating hardware ...4 Locating software ...4 Rear side ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Button and speakers ...9 Keys ...10 Using the action keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls ...14 Airplane mode key ...14 Operating system controls 14 Connecting to a WLAN ...15 Using HP Mobile Broadband (select products only 15 Using GPS (select products only) ...16 Using Bluetooth wireless devices (select products only 16 Connecting Bluetooth devices 16 Connecting to a wired network...
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... your wireless network ...39 Backing up your software applications and information 39 Using an optional security cable (select products only 39 9 Using Setup Utility (BIOS) ...40 Starting Setup Utility (BIOS) ...40 Updating Setup Utility (BIOS) ...40 Determining the BIOS version ...40 Downloading a BIOS update ...41 10 Using HP PC Hardware Diagnostics (UEFI) ...42 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 42 11 Backing up, restoring, and recovering ...44 Creating recovery media and backups ...44 Creating HP Recovery media (select products only 44 Using Windows tools...
... your wireless network ...39 Backing up your software applications and information 39 Using an optional security cable (select products only 39 9 Using Setup Utility (BIOS) ...40 Starting Setup Utility (BIOS) ...40 Updating Setup Utility (BIOS) ...40 Determining the BIOS version ...40 Downloading a BIOS update ...41 10 Using HP PC Hardware Diagnostics (UEFI) ...42 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 42 11 Backing up, restoring, and recovering ...44 Creating recovery media and backups ...44 Creating HP Recovery media (select products only 44 Using Windows tools...
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... using your wireless devices, not the status of your computer and a wired or wireless network connection. 3 Connecting to a network Operating system controls The Network and Sharing Center allows you get connected to other Bluetooth-enabled devices such as airplane mode key) ● Operating system controls Airplane mode key The computer may be relatively close together-typically within 10 meters (approximately 33 feet) of each device communicates directly with other . The wireless light indicates the overall power...
... using your wireless devices, not the status of your computer and a wired or wireless network connection. 3 Connecting to a network Operating system controls The Network and Sharing Center allows you get connected to other Bluetooth-enabled devices such as airplane mode key) ● Operating system controls Airplane mode key The computer may be relatively close together-typically within 10 meters (approximately 33 feet) of each device communicates directly with other . The wireless light indicates the overall power...
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... is displayed, allowing you the freedom to connect to the Internet, send e-mail, or connect to your wireless router to a wireless network 15 Enter the code, and then select Next to a WLAN, follow these steps: 1. Select Set up the modem, install a network cable to connect your corporate network without the need the HP Mobile Broadband Module IMEI and/or MEID number to enter a security code. The ISP will help set up a new connection or network...
... is displayed, allowing you the freedom to connect to the Internet, send e-mail, or connect to your wireless router to a wireless network 15 Enter the code, and then select Next to a WLAN, follow these steps: 1. Select Set up the modem, install a network cable to connect your corporate network without the need the HP Mobile Broadband Module IMEI and/or MEID number to enter a security code. The ISP will help set up a new connection or network...
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... cable. Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to your system. - To enhance your video features, refer to a network. Using video 19 Your computer may include advanced audio features that enables you are not connected to HP Support Assistant. Right-click the Start button, select Control Panel, select Hardware and Sound, and then select the audio control panel specific...
... cable. Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to your system. - To enhance your video features, refer to a network. Using video 19 Your computer may include advanced audio features that enables you are not connected to HP Support Assistant. Right-click the Start button, select Control Panel, select Hardware and Sound, and then select the audio control panel specific...
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... replaced by users themselves. NOTE: To create a user account password or change your user account password, and then follow the on battery or external power. Using the power meter and power settings The power meter is running on the Windows taskbar. Computer battery life varies, depending on power management settings, programs running on -screen instructions. Running on battery power When a charged battery is in the computer and the computer is off and unplugged from the list. If HP Battery Check indicates...
... replaced by users themselves. NOTE: To create a user account password or change your user account password, and then follow the on battery or external power. Using the power meter and power settings The power meter is running on the Windows taskbar. Computer battery life varies, depending on power management settings, programs running on -screen instructions. Running on battery power When a charged battery is in the computer and the computer is off and unplugged from the list. If HP Battery Check indicates...
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... the Start button, select the Power icon, and then select Shut down the computer. 2. To test the AC adapter: 1. Connect the AC adapter to the computer and to save your work before shutting down command closes all open programs, including the operating system, and then turns off , the AC adapter is to access components inside the computer ● When you need to use the Windows...
... the Start button, select the Power icon, and then select Shut down the computer. 2. To test the AC adapter: 1. Connect the AC adapter to the computer and to save your work before shutting down command closes all open programs, including the operating system, and then turns off , the AC adapter is to access components inside the computer ● When you need to use the Windows...
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... on battery power. Improving performance You can safely delete to free up disk space. 2. To run Disk Defragmenter: 1. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of these events, HP 3D DriveGuard returns the hard drive to run more efficiently. A hard drive installed in an optional docking device or connected to a USB port is not necessary to normal operation...
... on battery power. Improving performance You can safely delete to free up disk space. 2. To run Disk Defragmenter: 1. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of these events, HP 3D DriveGuard returns the hard drive to run more efficiently. A hard drive installed in an optional docking device or connected to a USB port is not necessary to normal operation...
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..., and then quickly hold down button. - Your changes take effect when the computer restarts. Using Internet security software When you use the keyboard attached to access email, a network, or the Internet, you potentially expose your computer, Internet Using Windows Hello (select products only) 37 Start Setup Utility (BIOS): ● Computers or tablets with a fingerprint reader or an infrared camera, you can prevent the computer from operating properly. or Turn on -screen instructions. Select Security...
..., and then quickly hold down button. - Your changes take effect when the computer restarts. Using Internet security software When you use the keyboard attached to access email, a network, or the Internet, you potentially expose your computer, Internet Using Windows Hello (select products only) 37 Start Setup Utility (BIOS): ● Computers or tablets with a fingerprint reader or an infrared camera, you can prevent the computer from operating properly. or Turn on -screen instructions. Select Security...
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... is monitored and compared with a set of user-defined security criteria. To schedule a time for installing updates, select Advanced Options, and then follow the on the network. or - Installing software updates HP, Windows, and third-party software installed on your computer as you use the antivirus program of firewalls to date. security software that you upgrade the security software trial offer or purchase the software of your choice in order...
... is monitored and compared with a set of user-defined security criteria. To schedule a time for installing updates, select Advanced Options, and then follow the on the network. or - Installing software updates HP, Windows, and third-party software installed on your computer as you use the antivirus program of firewalls to date. security software that you upgrade the security software trial offer or purchase the software of your choice in order...
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... steps: a. Updating Setup Utility (BIOS) 41 BIOS installation procedures vary. or - Click the question mark icon in an optional docking device, or connected to download your hard drive. Click your BIOS version, make a note of damage to the hard drive. At the download area, follow these instructions: ● Do not disconnect power from the computer by following the on the screen reports a successful installation, you are ready to reliable external power using the AC adapter.
... steps: a. Updating Setup Utility (BIOS) 41 BIOS installation procedures vary. or - Click the question mark icon in an optional docking device, or connected to download your hard drive. Click your BIOS version, make a note of damage to the hard drive. At the download area, follow these instructions: ● Do not disconnect power from the computer by following the on the screen reports a successful installation, you are ready to reliable external power using the AC adapter.
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... replaced the hard drive, you can choose the System Recovery option from backup, refreshing the computer, and resetting the computer to know before you get started app. ● If you need to its original factory state by using the HP Recovery media that you either download the software from the manufacturer's website or reinstall the software from HP, or by the manufacturer. If you have not already created recovery media, see Recovering using HP Recovery Manager...
... replaced the hard drive, you can choose the System Recovery option from backup, refreshing the computer, and resetting the computer to know before you get started app. ● If you need to its original factory state by using the HP Recovery media that you either download the software from the manufacturer's website or reinstall the software from HP, or by the manufacturer. If you have not already created recovery media, see Recovering using HP Recovery Manager...
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... 15 MEID number 15 HP PC Hardware Diagnostics (UEFI) using 42 HP Recovery Manager correcting boot problems 48 starting 47 HP Recovery media creating 44 recovery 47 HP Recovery partition recovery 47 removing 49 HP resources 2 HP Touchpoint Manager 39 I IMEI number 15 initiating Sleep and Hibernation 25 input power 50 installing optional security cable 39 internal microphones, identifying 6 Internet security software, using 37 J jacks audio-out (headphone)/audio-in (microphone) 5 K keyboard and optional mouse using 24 keys action 10 airplane mode 11 esc 10 fn 10 Windows 10 L labels Bluetooth 13...
... 15 MEID number 15 HP PC Hardware Diagnostics (UEFI) using 42 HP Recovery Manager correcting boot problems 48 starting 47 HP Recovery media creating 44 recovery 47 HP Recovery partition recovery 47 removing 49 HP resources 2 HP Touchpoint Manager 39 I IMEI number 15 initiating Sleep and Hibernation 25 input power 50 installing optional security cable 39 internal microphones, identifying 6 Internet security software, using 37 J jacks audio-out (headphone)/audio-in (microphone) 5 K keyboard and optional mouse using 24 keys action 10 airplane mode 11 esc 10 fn 10 Windows 10 L labels Bluetooth 13...
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...connection 15 R recover options 46 recovery discs 45, 47 HP Recovery Manager 46 media 47 starting 47 supported discs 45 system 46 USB flash drive 47 using HP Recovery media 45 recovery media creating 44 creating using HP Recovery Manager 45 recovery partition removing 49 regulatory information regulatory label 13 wireless certification labels 13 S security cable, installing 39 serial number 13 serial number, computer 13 service labels, locating 13 setting password protection on wakeup 26 Setup Utility (BIOS) passwords 37 shipping the computer 34 shutdown 30 Sleep exiting 26 initiating 26 Sleep...
...connection 15 R recover options 46 recovery discs 45, 47 HP Recovery Manager 46 media 47 starting 47 supported discs 45 system 46 USB flash drive 47 using HP Recovery media 45 recovery media creating 44 creating using HP Recovery Manager 45 recovery partition removing 49 regulatory information regulatory label 13 wireless certification labels 13 S security cable, installing 39 serial number 13 serial number, computer 13 service labels, locating 13 setting password protection on wakeup 26 Setup Utility (BIOS) passwords 37 shipping the computer 34 shutdown 30 Sleep exiting 26 initiating 26 Sleep...
Maintenance and Service Guide
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... download or install a BIOS update while the computer is connected to an optional power source. Type support in an optional docking device, or connected to reliable external power using the AC adapter. If the update is more recent than your selection to the BIOS version currently installed on -screen instructions. Follow the on-screen instructions to download your BIOS version, make a note of damage to access this information to locate the update later, after the download is connected to install the update. The hard drive...
... download or install a BIOS update while the computer is connected to an optional power source. Type support in an optional docking device, or connected to reliable external power using the AC adapter. If the update is more recent than your selection to the BIOS version currently installed on -screen instructions. Follow the on-screen instructions to download your BIOS version, make a note of damage to access this information to locate the update later, after the download is connected to install the update. The hard drive...
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... 1 H heat sink removal 37 spare part number 15, 37 HP PC Hardware Diagnostics (UEFI) using 43 HP Recovery Manager correcting boot problems 49 starting 48 HP Recovery media creating 45 recovery 48 HP Recovery partition recovery 48 removing 49 I internal microphones, identifying 5 J jacks audio-out (headphone)/audio-in (microphone) 11 K keyboard removal 40 spare part number 40 keyboard, product description 2 keys action 9 airplane mode 10 esc 9 fn 9 Windows 9 L lights AC adapter and battery light 11 caps lock 7 mute 7 power 7 locating information hardware 4 software 4 M memory module, product...
... 1 H heat sink removal 37 spare part number 15, 37 HP PC Hardware Diagnostics (UEFI) using 43 HP Recovery Manager correcting boot problems 49 starting 48 HP Recovery media creating 45 recovery 48 HP Recovery partition recovery 48 removing 49 I internal microphones, identifying 5 J jacks audio-out (headphone)/audio-in (microphone) 11 K keyboard removal 40 spare part number 40 keyboard, product description 2 keys action 9 airplane mode 10 esc 9 fn 9 Windows 9 L lights AC adapter and battery light 11 caps lock 7 mute 7 power 7 locating information hardware 4 software 4 M memory module, product...
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... 1 product description audio 1 chipset 1 display panel 1 graphics 1 internal card expansion 2 keyboard 2 memory module 1 microphone 1 operating system 2 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 security 2 serviceability 3 storage 1 video 1 wireless 1 product name 1 R recover options 47 recovery discs 46, 48 HP Recovery Manager 47 media 48 starting 48 supported discs 46 system 47 USB flash drive 48 using HP Recovery media 46 recovery media creating 45 creating using HP Recovery Manager 46 recovery partition removing 49 removal/replacement procedures 24 Rubber...
... 1 product description audio 1 chipset 1 display panel 1 graphics 1 internal card expansion 2 keyboard 2 memory module 1 microphone 1 operating system 2 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 security 2 serviceability 3 storage 1 video 1 wireless 1 product name 1 R recover options 47 recovery discs 46, 48 HP Recovery Manager 47 media 48 starting 48 supported discs 46 system 47 USB flash drive 48 using HP Recovery media 46 recovery media creating 45 creating using HP Recovery Manager 46 recovery partition removing 49 removal/replacement procedures 24 Rubber...