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Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 5
... 8 updates 6 Customizing the monitor display 6
3 Computer Setup (F10) Utility ...7 Computer Setup (F10) Utilities ...7 Using Computer Setup (F10) Utilities 8 Computer Setup-File ...9 Computer Setup-Storage 10 Computer Setup-Security 13 Computer Setup-Power 17 Computer Setup-Advanced 18 Recovering the Configuration Settings 20
4 Illustrated parts catalog ...21 Microtower Chassis Spare Parts...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 26
..., such as pressing f keys to use alternative operating systems. Selecting HP Keys causes the computer boot using the preloaded HP-specific boot keys.
Default is disabled, except for hard drives. Secure Boot enabled also sets Legacy Support to assign or modify a master or user password for Windows 8 systems which have this feature is enabled, the user...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 62
...models 4-GB 2-GB
Spare part number
585157-001 635803-001 635802-001
671613-001 671612-001
The computer comes with at least one preinstalled DIMM. DDR3-SDRAM DIMMs
The system board offers two memory sockets. These memory sockets are not
supported... modules (DIMMs). To achieve the maximum memory support, you install unsupported DIMMs.
52 Chapter 7 Removal and Replacement Procedures -
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 74
... to three drives that may be installed in all models
Spare part number 581600-001 581599-001 616608-001 613210-001 613209-001 652272-001 667719-001 632938-001 667720-001 621419-001
The computer supports up to remove and install the guide screws on a drive.
64 Chapter 7 Removal and Replacement Procedures - Item 1 2 3
Description Optical drive Optical...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 138
... manually switch to the POST Messages Enabled mode during Power-On Self-Test (POST) or computer restart, the probable source of the problem, and steps you may also be enabled to run all of the system level tests, such as memory count and non-error text messages. B POST Error Messages
This appendix lists the error codes, error...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 140
... (memory added or removed). Run Computer Setup or Windows utilities.
2. Replace DIMM with a module conforming to see if the problem
remains.
2. Make sure the memory module(s) are correctly installed.
2. If third-party memory has been added, test using HP-only memory.
4.
A memory module in memory socket identified in the error message is missing critical SPD information...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 143
... firmware patch if applicable. (Available at http://www.hp.com/support.)
3. For three devices, use SATA 0 and SATA 1. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test.
2. Change the processor.
2200-PMM Allocation Error during MEBx Download
Memory error during POST execution of the 1. POST Numeric Codes and Text Messages 133
Upgrade BIOS...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 152
...://www.hp.com/support.
5. The CMOS button resets CMOS but does not clear the power-on model 3410. The password will clear the Active Management Technology (AMT) settings in ...the Management Engine BIOS Extension (MEBx), including the password. Remove the access panel.
4. For assistance locating the password jumper and other system board components, see the Illustrated Parts & Service Map (IPSM...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 175
... reload the printer driver. Solution
Reconnect all cables and check the power cord and electrical outlet. Set the operating system ...Install the correct printer driver for the application.
Cause The cables may be connected properly.
Printer will not print.
Solution Install the correct printer driver for the application. 2.
Run printer self-test.
Solving Printer Problems...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 180
... iteration but LEDs continue flashing.)
Cause
Solution
Graphics card (some models) is not seated properly or is bad, or system board is bad. If you must be installed before attempting to determine if you are codes for specific problems.
3. For systems with the system to reseat, install, or remove a DIMM module.
1. Power on the system.
2. Review...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 182
....
172 Appendix D Troubleshooting Without Diagnostics Run Computer Setup and enable network controller.
2.
Cause
Solution
No active network is not set up properly.
Solution
...the manufacturer's Web site. Incorrect network driver. Network status link light never flashes.
Network driver is disabled.
1. Network driver does not detect network controller. Cause Network...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 190
... modem and the computers's RJ-45 connector. (If the connection is good, the "PC" LED light on the computer are set up to work .
1. Cable/DSL service is installed and set to Enabled in cable/DSL modem. Replace the device.
2. Run the Computer Setup utility and ensure that the Web browser is not available or has been...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 198
... system recovery CDs or DVDs, you have a problem that might not be available on systems that you installed on -screen
instructions. To prevent loss of all user information. Under Protection Settings, select the disk for which you want to back up your region, see http://www.hp.com/support/contactHP. To protect the software from loss...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 208
... system board 63, 101 country power cord set requirements 127 Customer Support 144, 184
D disassembly preparation 49
SFF 87 drive connectors 65 drives
connecting cables 65 installing 65 removal and replacement 64 SFF cable connections 103 SFF installation 103 SFF locations 102
E electrostatic discharge (ESD) 42
preventing damage 43 error
codes 128, 137 messages 129 expansion card...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 209
...
populating sockets 53, 92 removal and replacement 52 SFF installation 91 specifications 52, 91 memory module spare part number 52, 91 memory modules spare part number 22, 28, 33,
37, 38 memory problems 174 microtower components 2 monitor problems 158 mouse
cleaning 47 spare part number 26, 36 mouse problems 167
N network problems 171 numeric error codes 129
O operating guidelines 45 optical drive...
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