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Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 5
... ...1 Identifying the Chassis ...1 Serviceability Features ...1 Feature Overview ...2 Microtower Components ...3 Small Form Factor Components ...4
2 Activating and Customizing the Software ...5 Activating and customizing the software in Windows 7 5 Activating the Windows operating system 5 Downloading Windows 7 updates 6 Installing or upgrading device drivers 6 Customizing the monitor display...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 11
... 1
A Torx T-15 or flat blade screwdriver is needed for many of the installation procedures described in this guide. 1 Product Features
Identifying the Chassis
HP Pro 33xx Series MT
HP Pro 33xx Series SFF
NOTE: The drive configuration shown above may be different than your computer model. Serviceability Features
The computers include features that make them easy to upgrade and service.
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 24
...● SATA ports (varies by model)
USB Security
Allows you to enable/...Setup-Security
Option
Description
Setup Password
Allows you to:
● Lock/unlock the Cover Lock.
● Set the Cover Removal Sensor to Disable/Notify User/Setup Password. Default is enabled.
● Password prompt on the hardware configuration. Computer Setup-Security
NOTE: Support for specific Computer Setup...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 27
... Custom Mode allows you to modify the contents of the DriveLock passwords during a subsequent cold-boot sequence. Default is HP Keys.
● Fast Boot-Enable/Disable. Computer Setup (F10) Utilities 17 If set to full OS booting, preventing firmware attacks. Default is disabled.
Table 3-4 Computer Setup-Security (continued)
DriveLock Security
Allows you to assign or modify...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 177
... will not start. NOTE: DIMM1 or XMM1 must be installed before DIMM4.
2. Reseat DIMMs. Power on the front of the computer. Replace third-party memory with a graphics card: 1. For systems with HP memory.
4. For systems with the system to determine if you are codes for specific problems.
3.
Power LED flashes Red five times, once every second...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 179
... set up properly. Network driver ...Problems 169 Cause Network controller is detected. Enable the network controller in Windows 7, click Start, select Control Panel, and then select Device Manager.
Cause
Solution
No active network is disabled. To access Device Manager in Windows 8, from the Start screen, type c, select Control Panel from the manufacturer's Web site.
Run Computer Setup...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 187
... Computer Setup. Solving Front Panel Component Problems
If you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to the common causes and solutions listed in the following table. Web browser is installed and set up properly. You should see a "power" LED light on .)
Solving Front Panel Component Problems 177 The correct device driver is...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 195
... procedure will delete all user information so you installed on -screen instructions. Click System protection, System Restore, click Next, and then follow the on your region, see http://www.hp.com/support/contactHP.
To prevent loss of all open programs. 2.
System Restore
If you can also set from loss or damage, back up all user...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 207
... for instructions on this Platform
Recently added memory module(s) support 1. If the problem persists, replace the RTC battery. Verify proper memory module type.
2. Make sure the memory module(s) are correctly installed.
2. If third-party memory has been added, test using HP-only memory.
4. Replace keyboard. Check connector for memory support information.
301-Keyboard Error...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 219
... header and jumper labeled CLR_PASS. Replace the access panel. 9. To establish new passwords, use Computer Setup.
Before beginning these procedures, ensure that it can be sure to disconnect the power cord from http://www.hp.com/support.
5. For assistance locating the password jumper and other system board components, see the Illustrated Parts & Service Map (IPSM). Put the jumper...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 220
...hp.com/support...password jumper is blue so that configuration changes have occurred. The AMT settings will receive POST error...password jumper and other system board components, see Computer Setup (F10) Utility on pins 2 or 3. 8. Replace the access panel. 9. NOTE: You will also need to be sure to cool before touching. For instructions on Computer Setup, see the Illustrated Parts & Service...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 223
... board 67, 115 country power cord set
requirements 194 Customer Support 141, 181
D disassembly preparation 48
SFF 101 drive connectors 71 drives
connecting cables 70 installing 70 locations 69 removal and replacement 68 SFF cable connections 117 SFF installation 117 SFF locations 116
E electrostatic discharge (ESD) 41
preventing damage 42 error
codes 195, 204 messages 196 expansion...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 224
... drive problems 173 overheating, prevention 44
P password
clearing 208 power-on 208 setup 208 PCI card 63, 64 PCI Express card 64 POST error messages 195 power cord set requirements country specific 194 power problems 148 power supply fan 46 operating voltage range 211,
212 removal and replacement 96 SFF removal and
replacement 135 power supply, MT
spare part number...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 225
... 101
processor removal and replacement 133
SATA cable, spare part number 34
system board removal and replacement 138
system board, spare part number 32
small form factor components 4 software
problems 179 servicing computer 46 spare part number tamper-resistent wrench 46 Torx T-15 screwdriver 46 speaker MT spare part number 89 SFF spare part number 127 specifications computer 211 memory...
Pro 3335/3385 Microtower Illustration Parts & Service Map - Page 3
... - Allows you to set Device Available/Device Hidden for system ID entry. Bi-Directional, EPP + ECP, Output Only) • Num Lock State at the appropriate time, you view drive size, model, firmware version, serial
number. enable/disable • Multi-Processor - Allows you to system configuration or default settings and exits Computer Setup. HP Pro 3335/3385, MT
670585...
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