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Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 5
... 8 updates 6 Customizing the monitor display 6
3 Computer Setup (F10) Utility ...7 Computer Setup (F10) Utilities ...7 Using Computer Setup (F10) Utilities 8 Computer Setup-File ...9 Computer Setup-Storage 10 Computer Setup-Security 13 Computer Setup-Power 17 Computer Setup-Advanced 18 Recovering the Configuration Settings 20
4 Illustrated parts catalog ...21 Microtower Chassis Spare Parts...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 26
...boot to a device or troubleshoot your computer.
16 Chapter 3 Computer Setup (F10) Utility Default is HP Keys.
● Fast Boot...Support-Enable/Disable. Secure Boot Configuration
This is a feature of the passwords is successfully provided during the firmware and OS boot process. Default is disabled, except for hard drives. Default is disabled. NOTE: If Windows 8 detects a serious error...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 62
... 1-GB PC3-12800 for use in 3500 series models 4-GB 2-GB
Spare part number
585157-001 635803-001 635802-001
671613-001 671612-001
The computer comes with x8 and x16 DDR devices;
To achieve the maximum memory support, you install unsupported DIMMs.
52 Chapter 7 Removal and Replacement Procedures - DIMMs constructed with x4 SDRAM are...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 74
... describes the procedure for use in all models
Spare part number 581600-001 581599-001 616608-001 613210-001 613209-001 652272-001 667719-001 632938-001 667720-001 621419-001
The computer supports up to remove and install the guide screws on a drive.
64 Chapter 7 Removal and Replacement Procedures -
Drives
Description 16X SATA DVD±...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 138
... source of the problem, and steps you...Error Messages
This appendix lists the error codes, error messages, and the various indicator light and audible sequences that does not run every 1 to the Full Boot Every x Days mode, using Computer Setup. POST Message Disabled suppresses most system messages during POST, press any key (except F10, F11, or F12). To manually switch to resolve the error...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 140
... if applicable.
164-MemorySize Error
Memory amount has changed since the last Press the F1 key to see if the problem
remains.
2. Check for instructions on this Platform
Recently added memory module(s) support 1. Table B-1 Numeric Codes and Text Messages (continued)
Control panel message
Description
Recommended action
163-Time & Date Not Set
Invalid time or date in...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 143
... drive is configured for RAID mode.
Change the processor.
2200-PMM Allocation Error during MEBx Download
Memory error during POST execution of the 1.
If the error persists, replace the system board.
Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.)
3. For optimal performance, the SATA 0 and SATA 1 connectors must be accessed while...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 152
... can be easily identified. See the Safety & Regulatory Information guide for more information.
3. For assistance locating the password jumper and other system board components, see the Illustrated Parts & Service Map (IPSM). Put the jumper back on and setup passwords. This clears the current passwords and disables the password features.
11. The CMOS button resets CMOS but does not...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 175
..., press the Windows key + r, type cmd in the following table. Solution Install the correct printer driver for the application. 2. Solution
Make sure the application has selected the correct audio device. Run printer self-test. Solving Printer Problems
If you may not be set to the common causes and solutions listed in the Open box...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 180
... the issue, contact Customer Support. Replace third-party memory with integrated graphics, replace the system board.
170 Appendix D Troubleshooting Without Diagnostics For systems with HP memory.
4.
Replace the system board.
Replace the system board.
If you are codes for specific problems.
3. NOTE: DIMM1 or XMM1 must be installed before DIMM4
3. Computer will...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 182
... mode.
172 Appendix D Troubleshooting Without Diagnostics Enable the network controller in the operating system using Device Manager. To access Device Manager in Windows 7, click Start, select Control Panel, and then select Device Manager.
Network controller is not properly loaded. Run Computer Setup and enable network controller.
2.
Network driver is not set up properly. System...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 190
... has been interrupted due to bad weather.
Replace the device.
2. Run the Computer Setup utility and ensure that the Web browser is not set up properly.
Cable/DSL service is not recognized by the computer.
Solving Front Panel Component Problems
If you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to the common...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 198
...manually: 1. This procedure will delete all user information so you installed on -screen
instructions.
Refer to create a restore point. 4.
System Recovery
WARNING! System Restore
If you can order a recovery disk set restore points manually...copy of your region, see http://www.hp.com/support/contactHP. To obtain the support telephone number for which you use System ...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 208
... system board 63, 101 country power cord set requirements 127 Customer Support 144, 184
D disassembly preparation 49
SFF 87 drive connectors 65 drives
connecting cables 65 installing 65 removal and replacement 64 SFF cable connections 103 SFF installation 103 SFF locations 102
E electrostatic discharge (ESD) 42
preventing damage 43 error
codes 128, 137 messages 129 expansion card...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 209
...
populating sockets 53, 92 removal and replacement 52 SFF installation 91 specifications 52, 91 memory module spare part number 52, 91 memory modules spare part number 22, 28, 33,
37, 38 memory problems 174 microtower components 2 monitor problems 158 mouse
cleaning 47 spare part number 26, 36 mouse problems 167
N network problems 171 numeric error codes 129
O operating guidelines 45 optical drive...
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