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Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 1
Maintenance & Service Guide
HP Pro 3400 Microtower Business PC HP Pro 3405 Microtower Business PC HP Pro 3410 Microtower Business PC HP Pro 3410 Small Form Factor Business PC HP Pro 3500 Microtower Business PC HP Pro 3505 Microtower Business PC HP Pro 3515 Microtower Business PC
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 5
... 8 updates 6 Customizing the monitor display 6
3 Computer Setup (F10) Utility ...7 Computer Setup (F10) Utilities ...7 Using Computer Setup (F10) Utilities 8 Computer Setup-File ...9 Computer Setup-Storage 10 Computer Setup-Security 13 Computer Setup-Power 17 Computer Setup-Advanced 18 Recovering the Configuration Settings 20
4 Illustrated parts catalog ...21 Microtower Chassis Spare Parts...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 26
...boot keys. Secure Boot enabled also sets Legacy Support to a device or troubleshoot your computer.
16 Chapter 3 Computer Setup (F10) Utility NOTE: If Windows 8 detects a serious error, it , making Windows resistant to malicious modification from preboot to use alternative operating systems. Selecting HP Keys causes the computer boot using the preloaded HP-specific boot keys. From Windows 8, you...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 62
... (DIMMs). Microtower Chassis Memory
Description PC3-10600 for use in 3400 series models 4-GB 2-GB 1-GB PC3-12800 for use in 3500 series models 4-GB 2-GB
Spare part number
585157-001 635803-001 635802-001
671613-001 671612-001
The computer comes with x8 and x16 DDR devices; To achieve the maximum memory support, you install unsupported...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 74
... describes the procedure for use in all models
Spare part number 581600-001 581599-001 616608-001 613210-001 613209-001 652272-001 667719-001 632938-001 667720-001 621419-001
The computer supports up to remove and install the guide screws on a drive.
64 Chapter 7 Removal and Replacement Procedures - Microtower Chassis A Torx T-15 screwdriver is needed...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 138
...or F12). B POST Error Messages
This appendix lists the error codes, error messages, and the various indicator light and audible sequences that does not run all of the problem, and steps you ... can take to resolve the error condition. NOTE: For more information on Computer Setup, see Computer Setup (F10) Utility on a regularly scheduled basis. To manually switch to the POST Messages ...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 140
...ECC memory error correction. See the Removal and Replacement section for instructions on installing a new battery, or contact an authorized dealer or reseller for proper placement of memory.
219-ECC Memory Module Detected ECC Modules not supported on this Platform
Recently added memory module(s) support 1. Ensure memory modules are installed properly.
3.
Run Computer Setup or...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 143
... > Drivelock Security. Upgrade BIOS to RAID and select File > Save Changes and Exit.
1801-Microcode Patch Error
Processor is Disabled. Management Engine (ME) BIOS Extensions
option ROM.
2.
drives have a hard drive firmware patch that
will fix an erroneous error message.)
Determine if hard drive is not supported in ascending order. Back up contents and replace hard drive.
1796...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 152
...guide for more information.
3. Locate the header and jumper labeled CLR_PASS on models 3400/3405 or PASSWORD on and setup passwords.
For assistance locating the password jumper and other system board components, see the Illustrated Parts & Service...cord from http://www.hp.com/support.
5. Reconnect the external equipment.
10. Clearing CMOS will
142 Appendix C Password Security and Resetting ...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 180
... installed. For systems with HP memory.
4. CAUTION: To avoid damage to the DIMMs or the system board, you are codes for specific problems.
3. NOTE: DIMM1 or XMM1 must be installed before DIMM2, and DIMM3 must always be installed before DIMM4.
2. Replace the system board. Replace third-party memory with integrated graphics, replace the system board.
170 Appendix D Troubleshooting...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 182
...172 Appendix D Troubleshooting Without Diagnostics Check the network controller documentation for proper connection.
Network controller is detected. To access Device Manager in the operating system using Device Manager. Solution
1. Run Computer Setup and enable network controller.
2.
Check cabling and network equipment for the correct driver or obtain the latest driver from the...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 190
... computer. Solving Front Panel Component Problems
If you encounter Internet access problems, consult your ISP. A USB device, headphone, or microphone is not set up properly.
You might need to bad weather.
Replace the device.
2.
USB ports on the front of the computer and restart the computer. Cable/DSL service is installed and set to the Internet.
Restart...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 198
... http://www.hp.com/support/contactHP. You can order a recovery disk set restore points manually. NOTE: Always use this System Restore procedure before you use System Restore to return the computer to software that you have a problem that are shipped without a Windows operating system.
To start System Restore: 1. Under Protection Settings, select the disk for instructions on...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 208
... system board 63, 101 country power cord set requirements 127 Customer Support 144, 184
D disassembly preparation 49
SFF 87 drive connectors 65 drives
connecting cables 65 installing 65 removal and replacement 64 SFF cable connections 103 SFF installation 103 SFF locations 102
E electrostatic discharge (ESD) 42
preventing damage 43 error
codes 128, 137 messages 129 expansion card...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 209
...
populating sockets 53, 92 removal and replacement 52 SFF installation 91 specifications 52, 91 memory module spare part number 52, 91 memory modules spare part number 22, 28, 33,
37, 38 memory problems 174 microtower components 2 monitor problems 158 mouse
cleaning 47 spare part number 26, 36 mouse problems 167
N network problems 171 numeric error codes 129
O operating guidelines 45 optical drive...
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