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Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 5
... Windows 7 updates 6 Installing or upgrading device drivers 6 Customizing the monitor display 6 Activating and customizing the software in Windows 8 6 Activating the Windows Operating System 6 Downloading Windows 8 updates 7 Customizing the monitor display 7
3 Computer Setup (F10) Utility ...8 Computer Setup (F10) Utilities ...8 Using Computer Setup (F10) Utilities 9 Computer Setup-File...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 11
... or flat blade screwdriver is needed for many of the installation procedures described in this guide. 1 Product Features
Identifying the Chassis
HP Pro 33xx Series MT
HP Pro 33xx Series SFF
NOTE: The drive configuration shown above may be different than your computer model.
Serviceability Features
The computers include features that make them easy to upgrade and service.
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 24
...: Support for specific Computer Setup options may vary depending on password. Table 3-4 Computer Setup-Security
Option
Description
Setup Password
Allows you to set and enable a power-on the hardware configuration.
password or setup password is set ) (allows viewing, but not changing,
the F10 Setup Options without entering setup password). Default is set .)
● Setup Browse...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 27
... of the DriveLock passwords during a subsequent cold-boot sequence. Secure Boot enabled also sets Legacy Support to disabled.
● Key Management-This option lets you boot to use alternative operating systems. Selecting HP Keys causes the computer boot using the preloaded HP-specific boot keys. Selecting Custom Mode allows you to a device or troubleshoot your computer. From...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 177
... models) is not seated properly or is bad, or system board is bad. If you still cannot resolve the issue, contact Customer Support. Solving Hardware Installation Problems 167 Beeps and flashing LEDs are using the correct memory modules and to the DIMMs or the system board, you are codes for specific problems.
3. For systems with integrated graphics, replace...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 179
... Network controller is not set up properly.
Solving Network Problems 169
Check for the device status within Windows, such as Device Manager for driver load and the Network ... Panel from the list of applications, and then select Device Manager.
Network driver is detected.
Run Computer Setup and enable network controller.
2. To access Device Manager in Windows 8, from...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 187
... table.
Install the correct driver for assistance.
Solving Internet Access Problems
If you encounter problems with your ISP.
Restart the computer.
If the USB device requires AC power, be on.)
Solving Front Panel Component Problems 177 Replace the device.
2.
Turn off the computer.
2.
If possible, replace the cable.
2. Cable/DSL service is connected...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 195
...instructions on -screen
instructions. System Recovery
WARNING! Refer to create a restore point. 4. You can order a recovery disk set restore points manually. To add restore points manually...http://www.hp.com/support/contactHP. Close all user information. To obtain the support telephone number for which you installed on the hard drive. Under Protection Settings, select ...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 207
... Socket(s) X, X, ... If the problem persists, replace the RTC battery. See the Removal and Replacement section for instructions on this Platform
Recently added memory module(s) support 1. Check for RTC battery replacement.
163-Time & Date Not Set
CMOS jumper may need to save the memory
boot (memory added or removed). changes.
164-MemorySize Error
Memory configuration incorrect.
1. Make...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 219
..., see the Illustrated Parts & Service Map (IPSM). Reconnect the external equipment. 10. Place the jumper on pins 2 or 3. 8. Before beginning these procedures, ensure that it can result in , the power supply always has voltage applied to the system. Remove the jumper from http://www.hp.com/support.
5. This clears the
current passwords and disables the...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 220
... Computer Setup, see the Illustrated Parts & Service Map (IPSM). Reconnect the external equipment. 10. Plug in , the power supply always has voltage applied to start. Before beginning these procedures, ensure that you that it can be reset. See the Safety & Regulatory Information guide for more information. 3. Remove the access panel. 4. This clears the current passwords...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 223
... board 67, 115 country power cord set
requirements 194 Customer Support 141, 181
D disassembly preparation 48
SFF 101 drive connectors 71 drives
connecting cables 70 installing 70 locations 69 removal and replacement 68 SFF cable connections 117 SFF installation 117 SFF locations 116
E electrostatic discharge (ESD) 41
preventing damage 42 error
codes 195, 204 messages 196 expansion...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 224
... drive problems 173 overheating, prevention 44
P password
clearing 208 power-on 208 setup 208 PCI card 63, 64 PCI Express card 64 POST error messages 195 power cord set requirements country specific 194 power problems 148 power supply fan 46 operating voltage range 211,
212 removal and replacement 96 SFF removal and
replacement 135 power supply, MT
spare part number...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 225
... 101
processor removal and replacement 133
SATA cable, spare part number 34
system board removal and replacement 138
system board, spare part number 32
small form factor components 4 software
problems 179 servicing computer 46 spare part number tamper-resistent wrench 46 Torx T-15 screwdriver 46 speaker MT spare part number 89 SFF spare part number 127 specifications computer 211 memory...
Pro 3335/3385 Microtower Illustration Parts & Service Map - Page 3
... entry. On the system board, locate the CLR_CMOS header. 4. Replace the chassis access panel and reconnect the power cord. 8. Clearing Passwords
1.
Lists all installed BIOS-controlled storage devices. Power-On Password - Allows you to set Device Available/Device Hidden for hard drives. Allows you view model, firmware version, serial number
• Hard Disk -
Enable/disable •...
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