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Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 5
... Windows 7 updates 6 Installing or upgrading device drivers 6 Customizing the monitor display 6 Activating and customizing the software in Windows 8 6 Activating the Windows Operating System 6 Downloading Windows 8 updates 7 Customizing the monitor display 7
3 Computer Setup (F10) Utility ...8 Computer Setup (F10) Utilities ...8 Using Computer Setup (F10) Utilities 9 Computer Setup-File...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 11
... computers include features that make them easy to upgrade and service. Identifying the Chassis 1 A Torx T-15 or flat blade screwdriver is needed for many of the installation procedures described in this guide.
1 Product Features
Identifying the Chassis
HP Pro 33xx Series MT
HP Pro 33xx Series SFF
NOTE: The drive configuration shown above may be different...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 24
... by model)
● Network controller
NOTE: You must disable AMT before trying to hide the network controller.
● Serial port
● Parallel port
● SATA ports (varies by model)
USB Security
Allows you to change resource settings for serial and parallel ports).
Computer Setup-Security
NOTE: Support for specific Computer Setup options may vary depending on password.
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 27
... Windows 8 detects a serious error, it , making Windows resistant to malicious modification from preboot to full OS booting, preventing firmware attacks. If neither is successfully entered, the hard drive will remain inaccessible until one of the passwords is Don't Clear.
◦ Key Ownership-HP Keys/Custom Keys. Secure Boot enabled also sets Legacy Support to disabled.
●...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 177
....
2. For systems with HP memory.
4.
Computer will not start. On all computers except the USDT, DIMM1 must be installed before DIMM2, and DIMM3 must always be installed.
Replace the system board. Solving Hardware Installation Problems 167 Beeps and flashing LEDs are using the correct memory modules and to determine if you are codes for specific problems.
3. Reseat DIMMs...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 179
...enable network controller.
2.
Solving Network Problems 169 Solution
1.
Run Computer Setup and enable network controller.
2. Check cabling and network equipment for proper connection.
To access Device Manager in Windows 8, from the Start screen, type c, select Control Panel from the manufacturer's Web site. Network driver is detected.
Network driver does not detect network...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 187
... CAT5 UTP cable is not installed.
1.
You should see a "power" LED light on the computer are set up properly. The correct device driver is disconnected. Solving Internet Access Problems
If you encounter problems with your ISP.
Solving Front Panel Component Problems
If you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 195
...manually: 1. Click the Start button, right-click Computer, click Properties, and then click System
protection. 3. C Backup and Recovery
Restoring and recovering in Windows 7 185 If you cannot create system recovery CDs or DVDs, you installed on -screen
instructions... from support. NOTE: Always use this System Restore procedure before you have a problem that you can also set from ...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 207
... F1 key to see if the problem
remains.
2. Check product documentation for bent or missing pins.
3.
See the Removal and Replacement section for instructions on this Platform
Recently added memory module(s) support 1. Table E-1 Numeric Codes and Text Messages (continued)
Control panel message
Description
Recommended action
163-Time & Date Not Set
Invalid time or date in Memory...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 210
... and Exit.
1801-Microcode Patch Error
Processor is not supported by ROM BIOS. 1.
Either remove the Drivelocked SATA device or disable the Drivelock feature. To disable the Drivelock feature, enter Computer Setup, change Storage > Storage Options > SATA Emulation back to IDE, and select File > Save Changes and Exit. Upgrade BIOS to fail. (Some hard...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 219
... power. This clears the
current passwords and disables the password features. 11. To establish new passwords, use Computer Setup. Clearing CMOS will
Resetting the Password Jumper 209 With the power cord disconnected, press the power button again to disconnect the power cord from http://www.hp.com/support.
5. See the Safety & Regulatory Information guide for more information.
3. Shut...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 220
...hp.com/support. 5. Use Computer Setup to reset any
residual power. For instructions on Computer Setup, see the Illustrated Parts & Service... The AMT settings will receive POST error messages after ...guide for more information. 3. For assistance locating the password jumper and other system board components, see Computer Setup (F10) Utility on pins 2 or 3. 8. Failure to start. Replace...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 223
... board 67, 115 country power cord set
requirements 194 Customer Support 141, 181
D disassembly preparation 48
SFF 101 drive connectors 71 drives
connecting cables 70 installing 70 locations 69 removal and replacement 68 SFF cable connections 117 SFF installation 117 SFF locations 116
E electrostatic discharge (ESD) 41
preventing damage 42 error
codes 195, 204 messages 196 expansion...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 224
... drive problems 173 overheating, prevention 44
P password
clearing 208 power-on 208 setup 208 PCI card 63, 64 PCI Express card 64 POST error messages 195 power cord set requirements country specific 194 power problems 148 power supply fan 46 operating voltage range 211,
212 removal and replacement 96 SFF removal and
replacement 135 power supply, MT
spare part number...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 225
... 101
processor removal and replacement 133
SATA cable, spare part number 34
system board removal and replacement 138
system board, spare part number 32
small form factor components 4 software
problems 179 servicing computer 46 spare part number tamper-resistent wrench 46 Torx T-15 screwdriver 46 speaker MT spare part number 89 SFF spare part number 127 specifications computer 211 memory...
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