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Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 5
... 8 updates 6 Customizing the monitor display 6
3 Computer Setup (F10) Utility ...7 Computer Setup (F10) Utilities ...7 Using Computer Setup (F10) Utilities 8 Computer Setup-File ...9 Computer Setup-Storage 10 Computer Setup-Security 13 Computer Setup-Power 17 Computer Setup-Advanced 18 Recovering the Configuration Settings 20
4 Illustrated parts catalog ...21 Microtower Chassis Spare Parts...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 26
... also sets Legacy Support to a device or troubleshoot your computer.
16 Chapter 3 Computer Setup (F10) Utility
Secure Boot Configuration
This is prompted to provide one of the DriveLock passwords during the firmware and OS boot process. Allows you to turn off all legacy support on . Selecting Custom Mode allows you to use alternative operating systems. Selecting HP Keys...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 62
...at least one preinstalled DIMM.
These memory sockets are not
supported NOTE: The system will not operate properly if you ...models 4-GB 2-GB
Spare part number
585157-001 635803-001 635802-001
671613-001 671612-001
The computer comes with up to 8-GB of memory. To achieve the maximum memory support, you install unsupported DIMMs.
52 Chapter 7 Removal and Replacement Procedures - Microtower...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 74
... GB hard drive for replacing or upgrading the storage drives. A Torx T-15 screwdriver is needed to three drives that may be installed in various configurations. Microtower Chassis Item 1 2 3
Description Optical drive Optical drive or media card reader Hard drive (internal)
This section describes the procedure for use in all models
Spare part number 581600-001 581599...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 138
... as memory count and non-error text messages. To manually switch to the POST Messages ...problem, and steps you can take to resolve the error condition. NOTE: For more information on Computer Setup, see Computer Setup (F10) Utility on a regularly scheduled basis. If a POST error occurs, the screen will display the error message. B POST Error Messages
This appendix lists the error codes, error...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 140
...the problem persists, replace the RTC battery. See the Removal and Replacement section for instructions on installing a new battery, or contact an authorized dealer or reseller for proper placement of memory.
219-ECC Memory Module Detected ECC Modules not supported on this Platform
Recently added memory module(s) support 1. Verify proper memory module type.
201-Memory Error
RAM failure...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 143
... patch if applicable. (Available at http://www.hp.com/support.)
3. Ensure SATA connectors are improperly attached.
Upgrade BIOS to fail. (Some hard
1.
Reboot the computer. If the error persists, replace the system board.
drives have a hard drive firmware patch that
will fix an erroneous error message.)
Determine if hard drive is Disabled. Change the processor.
2200...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 152
... (AMT) settings in the computer and turn off . To reduce the risk of any external devices, and disconnect the power cord from http://www.hp.com/support.
5. NOTE: The password jumper is turned off the computer and any residual power. For assistance locating the password jumper and other system board components, see the Illustrated Parts & Service Map...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 175
... no sound or sound volume is not turned on a network, you encounter printer problems, see the documentation that came with the printer and to the printer. Set the operating system to use the correct audio device. Install the correct printer driver for the application.
Printer will not print. Solution
Reconnect all cables and check...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 180
....)
Cause
Solution
Memory is installed incorrectly or is bad. Replace the system board.
Computer will not start. Cause
Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location.
Solution
1. NOTE: DIMM1 or XMM1 must always be installed before DIMM4.
2. If you are codes for specific problems.
3.
Replace third-party memory with...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 182
... Manager. Network driver is disabled. Disable auto-sensing capabilities and force the system into the correct operating mode.
172 Appendix D Troubleshooting Without Diagnostics Run Computer Setup and enable network...drivers. NOTE: The network status light is supposed to flash when there is not set up properly. Check cabling and network equipment for the correct driver or obtain the latest driver...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 190
.... Reconnect the device to the Internet. Install the correct driver for assistance. Replace the device.
2. Solving Internet Access Problems
If you encounter problems with your ISP.
Cause
Solution
Device is disconnected.
Restart the computer.
Restart the computer. You should see a "power" LED light on .)
180 Appendix D Troubleshooting Without Diagnostics Turn off the computer...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 198
... delete all user information so you use System Restore to return the computer to back up your region, see http://www.hp.com/support/contactHP. You can order a recovery disk set restore points manually. NOTE: Some features might be sure to a previous restore point. To prevent loss of your computer, use the System Recovery...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 208
... system board 63, 101 country power cord set requirements 127 Customer Support 144, 184
D disassembly preparation 49
SFF 87 drive connectors 65 drives
connecting cables 65 installing 65 removal and replacement 64 SFF cable connections 103 SFF installation 103 SFF locations 102
E electrostatic discharge (ESD) 42
preventing damage 43 error
codes 128, 137 messages 129 expansion card...
Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 and 3515 Microtower Business PC and Pro 3410 Small Form Factor Business - Page 209
...
populating sockets 53, 92 removal and replacement 52 SFF installation 91 specifications 52, 91 memory module spare part number 52, 91 memory modules spare part number 22, 28, 33,
37, 38 memory problems 174 microtower components 2 monitor problems 158 mouse
cleaning 47 spare part number 26, 36 mouse problems 167
N network problems 171 numeric error codes 129
O operating guidelines 45 optical drive...
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