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Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 5
... Windows 7 updates 6 Installing or upgrading device drivers 6 Customizing the monitor display 6 Activating and customizing the software in Windows 8 6 Activating the Windows Operating System 6 Downloading Windows 8 updates 7 Customizing the monitor display 7
3 Computer Setup (F10) Utility ...8 Computer Setup (F10) Utilities ...8 Using Computer Setup (F10) Utilities 9 Computer Setup-File...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 11
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HP Pro 33xx Series MT
HP Pro 33xx Series SFF
NOTE: The drive configuration shown above may be different than your computer model. Identifying the Chassis 1 A Torx T-15 or flat blade screwdriver is needed for many of the installation procedures described in this guide. Serviceability Features
The computers include features that make them easy to upgrade and service...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 24
...
14 Chapter 3 Computer Setup (F10) Utility
Setup Password requires that the setup password be entered to certain plug and play settings under Windows.
Computer Setup-Security
NOTE: Support for specific Computer Setup options may vary depending on password, the unit will not boot. Default is set .)
● Setup Browse Mode (appears if a setup password is enabled.
●...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 27
... modify a master or user password for Windows 8 systems which have this feature is enabled, the user is prompted to a device or troubleshoot your computer. Allows you to turn off all legacy support on the computer, including booting to DOS, running legacy graphics cards, booting to full OS booting, preventing firmware attacks. Allows you boot...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 177
...2. Solving Hardware Installation Problems 167 Cause
Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location.
Replace DIMMs one at a time to verify the proper installation.
For systems with the system to reseat, install, or remove a DIMM module.
1. Replace the system board.
If you are codes for specific problems.
3. Replace third-party...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 179
... Network Connections applet within Windows for the correct driver or obtain the latest driver from the list of applications, and then select Device Manager. Network controller is not set up properly.
Disable auto-sensing capabilities and force the system into the correct operating mode.
Run Computer Setup and enable network controller.
2. To access Device...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 187
... the computer are set up properly. A USB device, headphone, or microphone is disconnected.
Restart the computer. The CAT5 UTP cable is not recognized by the computer.
Turn off the computer.
2. The device does not have power. Install the correct driver for assistance.
Replace the device.
2. Solving Internet Access Problems
If you encounter problems with your ISP...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 195
... a backup copy of your region, see http://www.hp.com/support/contactHP.
System Recovery
WARNING! C Backup and Recovery
Restoring and recovering in Windows 7 185 Refer to create a restore point. 4. To add restore points manually: 1. Close all user information. To obtain the support telephone number for instructions on the hard drive. To protect the software from...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 207
...under Control Panel (Computer Setup can also be replaced. See the Removal and Replacement section for instructions on this Platform
Recently added memory module(s) support 1. Make sure the memory module(s) are correctly installed.
2. Verify proper memory module type.
3. Verify proper memory module type.
2.
If additional memory was recently
ECC memory error correction. Check product...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 210
.... If the error persists, replace the system board.
200 Appendix E POST Error Messages
Drivelock is enabled on one device, use SATA 0 and SATA 1. Upgrade BIOS to IDE, and select File > Save Changes and Exit. drives have a hard drive firmware patch that
will fix an erroneous error message.)
Determine if hard drive is not supported in ascending order...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 219
...setup password features, or to start. Replace the access panel. 9. Put the jumper back on power. Clearing CMOS will
Resetting the Password Jumper 209 Locate the header and jumper labeled CLR_PASS.
Failure to disconnect the power cord from http://www.hp.com/support... locating the password jumper and other system board components, see the Illustrated Parts & Service Map (IPSM).
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 220
... the power cord can be reset. Reconnect the external equipment. 10. NOTE: You will also need to be downloaded from http://www.hp.com/support. 5. For instructions on Computer Setup, see the Illustrated Parts & Service Map (IPSM). Remove the jumper from the wall outlet, and allow the internal system components to start. Remove the access panel...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 223
... board 67, 115 country power cord set
requirements 194 Customer Support 141, 181
D disassembly preparation 48
SFF 101 drive connectors 71 drives
connecting cables 70 installing 70 locations 69 removal and replacement 68 SFF cable connections 117 SFF installation 117 SFF locations 116
E electrostatic discharge (ESD) 41
preventing damage 42 error
codes 195, 204 messages 196 expansion...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 224
... drive problems 173 overheating, prevention 44
P password
clearing 208 power-on 208 setup 208 PCI card 63, 64 PCI Express card 64 POST error messages 195 power cord set requirements country specific 194 power problems 148 power supply fan 46 operating voltage range 211,
212 removal and replacement 96 SFF removal and
replacement 135 power supply, MT
spare part number...
Maintenance & Service Guide Pro 3330/3380 Microtower Pro 3335/3385 Microtower Pro 3340/3348 Microtower Pro 3330 Small Form Facto - Page 225
... 101
processor removal and replacement 133
SATA cable, spare part number 34
system board removal and replacement 138
system board, spare part number 32
small form factor components 4 software
problems 179 servicing computer 46 spare part number tamper-resistent wrench 46 Torx T-15 screwdriver 46 speaker MT spare part number 89 SFF spare part number 127 specifications computer 211 memory...
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