Resolving Start Up and No Boot Problems Checklist
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... start Blinking LEDs or beep tones indicate a hardware failure during the pre-start up testing. Count number of a disk drive and fan turning. Disconnect all peripheral devices and remove all temporary setting before troubleshooting the problem. 1. Reconnect the AC power adapter (do a Hard Reset. If memory or hard drive components were replaced, reinstall original components. Remove memory modules and replace one-at-a-time. Remove and reseat hard drive. If possible, turn on power, press F10 to enter BIOS mode, and run Memory...
... start Blinking LEDs or beep tones indicate a hardware failure during the pre-start up testing. Count number of a disk drive and fan turning. Disconnect all peripheral devices and remove all temporary setting before troubleshooting the problem. 1. Reconnect the AC power adapter (do a Hard Reset. If memory or hard drive components were replaced, reinstall original components. Remove memory modules and replace one-at-a-time. Remove and reseat hard drive. If possible, turn on power, press F10 to enter BIOS mode, and run Memory...
Resolving Start Up and No Boot Problems Checklist
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... and Hard Drive test. If possible, turn on power, press F10 to enter BIOS mode, do one or more of the following: Select Disable automatic restart on power, press F8 to enter Windows Advanced Boot Options, and do the corrective actions listed under Symptom 3 to run memory and hard drive tests. Symptom 5: Computer displays a blue screen or continually re-starts After an error message is displayed, you should install the latest updates...
... and Hard Drive test. If possible, turn on power, press F10 to enter BIOS mode, do one or more of the following: Select Disable automatic restart on power, press F8 to enter Windows Advanced Boot Options, and do the corrective actions listed under Symptom 3 to run memory and hard drive tests. Symptom 5: Computer displays a blue screen or continually re-starts After an error message is displayed, you should install the latest updates...
HP Notebook Reference Guide - Windows 7
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...card ...31 Using a USB device ...31 Connecting a USB device 31 Removing a USB device ...32 Using 1394 devices (select models only 32 Connecting a 1394 device 32 Removing a 1394 device 33 Using an eSATA device (select models only 33 Connecting an eSATA device 33 Removing an eSATA device 34 Using optional external devices ...34 Using optional external drives 34 Using the expansion port (select models only 34 6 Drives ...36 Handling drives ...36 Using hard drives ...37 Improving hard drive performance 37 Using Disk Defragmenter 37 Using Disk Cleanup 37 Using HP ProtectSmart Hard Drive...
...card ...31 Using a USB device ...31 Connecting a USB device 31 Removing a USB device ...32 Using 1394 devices (select models only 32 Connecting a 1394 device 32 Removing a 1394 device 33 Using an eSATA device (select models only 33 Connecting an eSATA device 33 Removing an eSATA device 34 Using optional external devices ...34 Using optional external drives 34 Using the expansion port (select models only 34 6 Drives ...36 Handling drives ...36 Using hard drives ...37 Improving hard drive performance 37 Using Disk Defragmenter 37 Using Disk Cleanup 37 Using HP ProtectSmart Hard Drive...
HP Notebook Reference Guide - Windows 7
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... the power button, the recommended procedure is used throughout this guide to refer to use the Windows Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Save your work and close all open programs. 2. Select Start > Shut down . If the computer is unresponsive and you are connecting an external hardware device that does not connect to a network domain, the button...
... the power button, the recommended procedure is used throughout this guide to refer to use the Windows Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Save your work and close all open programs. 2. Select Start > Shut down . If the computer is unresponsive and you are connecting an external hardware device that does not connect to a network domain, the button...
HP Notebook Reference Guide - Windows 7
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... the screen clears. Setting power options Using power-saving states The computer has two power-saving states that are enabled at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power. When the computer exits Sleep, the power lights turn on and your work returns to a disc or an external media card. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality...
... the screen clears. Setting power options Using power-saving states The computer has two power-saving states that are enabled at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power. When the computer exits Sleep, the power lights turn on and your work returns to a disc or an external media card. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality...
HP Notebook Reference Guide - Windows 7
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... computer port to use the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with the computer. 34 Chapter 5 External cards and devices Remove the device. To connect an external device to the computer: CAUTION: To reduce the risk of the taskbar, and then follow the on the cable to a USB port on the computer. USB drives include the following procedure to the manufacturer's instructions. To disconnect an unpowered external device, turn...
... computer port to use the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with the computer. 34 Chapter 5 External cards and devices Remove the device. To connect an external device to the computer: CAUTION: To reduce the risk of the taskbar, and then follow the on the cable to a USB port on the computer. USB drives include the following procedure to the manufacturer's instructions. To disconnect an unpowered external device, turn...
HP Notebook Reference Guide - Windows 7
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... utilities, or changing Windows settings. HP recommends defragmenting your permission or password for your hard drive at any time. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 3. You may take more efficiently. After you start Disk Defragmenter, it to run during the night or at another time when you do not need access to run on the hard drive so that you can safely delete to free...
... utilities, or changing Windows settings. HP recommends defragmenting your permission or password for your hard drive at any time. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 3. You may take more efficiently. After you start Disk Defragmenter, it to run during the night or at another time when you do not need access to run on the hard drive so that you can safely delete to free...
HP Notebook Reference Guide - Windows 7
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... access to access Setup Utility (BIOS). Using passwords 45 NOTE: Your administrator password is set , it displayed as screen-saver passwords, select Start > Help and Support. You can also use the same password for a Setup Utility (BIOS) feature and for Startup Menu" message is entered. NOTE: This password cannot be entered each password and store it in place of the power-on password at the first password check before the "Press the ESC key for a Windows security feature. Protects your Windows user...
... access to access Setup Utility (BIOS). Using passwords 45 NOTE: Your administrator password is set , it displayed as screen-saver passwords, select Start > Help and Support. You can also use the same password for a Setup Utility (BIOS) feature and for Startup Menu" message is entered. NOTE: This password cannot be entered each password and store it in place of the power-on password at the first password check before the "Press the ESC key for a Windows security feature. Protects your Windows user...
HP Notebook Reference Guide - Windows 7
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Turn on -screen instructions. - Press f10 to select Exit > Exit Discarding Changes, and then press enter. - To exit Setup Utility (BIOS) menus, choose one of the screen. 2. Use the arrow keys to enter Setup Utility (BIOS). Select the Main menu. Displaying system information 1. Start Setup Utility (BIOS). 2. Restoring factory settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode. or - ● To save your changes, press the esc key, and then follow the on or restart the computer, and then press...
Turn on -screen instructions. - Press f10 to select Exit > Exit Discarding Changes, and then press enter. - To exit Setup Utility (BIOS) menus, choose one of the screen. 2. Use the arrow keys to enter Setup Utility (BIOS). Select the Main menu. Displaying system information 1. Start Setup Utility (BIOS). 2. Restoring factory settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode. or - ● To save your changes, press the esc key, and then follow the on or restart the computer, and then press...
HP Notebook Reference Guide - Windows 7
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... on battery power, docked in an optional docking device, or connected to your hard drive. Identify the BIOS update that contains the update. 4. You may need to access this information to locate the update later, after the download is complete. Make a note of the path to reliable external power using the AC adapter. Double-click the file that are displayed, follow these instructions: Do not disconnect power from the computer by selecting Start > Computer. 2. Downloading a BIOS update...
... on battery power, docked in an optional docking device, or connected to your hard drive. Identify the BIOS update that contains the update. 4. You may need to access this information to locate the update later, after the download is complete. Make a note of the path to reliable external power using the AC adapter. Double-click the file that are displayed, follow these instructions: Do not disconnect power from the computer by selecting Start > Computer. 2. Downloading a BIOS update...
HP Notebook Reference Guide - Windows 7
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...displaying remaining charge 23 disposing 25 low battery levels 23 replacing 25 storing 24 Battery Check 22 battery information, finding 22 battery power 22 battery temperature 24 BIOS determining version 54 downloading an update 55 updating 54 Bluetooth device 2, 8 buttons media 13 power 18 volume 14 C cables 1394 32 eSATA 33 USB 31 checking audio functions 14 computer, traveling 24, 57 configuring audio for HDMI 17 configuring ExpressCards 28 connecting to a wired network 8 connecting to an existing wireless network 4 Connection Manager 3 conservation, power 24 creating a wireless connection...
...displaying remaining charge 23 disposing 25 low battery levels 23 replacing 25 storing 24 Battery Check 22 battery information, finding 22 battery power 22 battery temperature 24 BIOS determining version 54 downloading an update 55 updating 54 Bluetooth device 2, 8 buttons media 13 power 18 volume 14 C cables 1394 32 eSATA 33 USB 31 checking audio functions 14 computer, traveling 24, 57 configuring audio for HDMI 17 configuring ExpressCards 28 connecting to a wired network 8 connecting to an existing wireless network 4 Connection Manager 3 conservation, power 24 creating a wireless connection...
HP Notebook Reference Guide - Windows 7
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...9 connecting a modem cable adapter 9 selecting a location setting 10 N network cable, connecting 11 network icon 2 O operating system controls 4 optical disc inserting 39 removing 40 optical drive 34 optional external devices, using 34 P passwords set in Setup Utility (BIOS) 45 set in Windows 45 ports DisplayPort 15 expansion 34 external monitor 15 HDMI 16 Intel Wireless Display 17 VGA 15 power battery 22 conserving 24 options 19 power button 18 power meter 20 power plans customizing 21 selecting 20 viewing current 20 power switch 18 power-on password creating 47 entering 47 managing 47 power...
...9 connecting a modem cable adapter 9 selecting a location setting 10 N network cable, connecting 11 network icon 2 O operating system controls 4 optical disc inserting 39 removing 40 optical drive 34 optional external devices, using 34 P passwords set in Setup Utility (BIOS) 45 set in Windows 45 ports DisplayPort 15 expansion 34 external monitor 15 HDMI 16 Intel Wireless Display 17 VGA 15 power battery 22 conserving 24 options 19 power button 18 power meter 20 power plans customizing 21 selecting 20 viewing current 20 power switch 18 power-on password creating 47 entering 47 managing 47 power...
Getting Started HP Notebook - Windows 7
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... a wireless connection. f12 Turns the wireless feature on an external mouse. Simply sliding your computer, and select Mouse settings. f8 Plays the next track of an audio CD or the next section of a DVD or a BD. f10 Increases speaker volume incrementally when you hold down using the TouchPad to the pointing devices included with your finger off . To access Mouse Properties, select Start > Devices and Printers. To scroll up...
... a wireless connection. f12 Turns the wireless feature on an external mouse. Simply sliding your computer, and select Mouse settings. f8 Plays the next track of an audio CD or the next section of a DVD or a BD. f10 Increases speaker volume incrementally when you hold down using the TouchPad to the pointing devices included with your finger off . To access Mouse Properties, select Start > Devices and Printers. To scroll up...
Getting Started HP Notebook - Windows 7
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...Blu-ray) discs, are creating recovery discs, number each disc before you have a recovery partition. HP recommends that was preinstalled at the factory. Software not provided with the HP Recovery Manager software. ● The computer must be connected directly to a USB port on the computer, not to a USB port on -screen instructions. 40 Chapter 6 Backup and recovery The next time you open HP Recovery Manager, you will need for the presence of recovery discs or a recovery flash drive: 1. Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Media Creation...
...Blu-ray) discs, are creating recovery discs, number each disc before you have a recovery partition. HP recommends that was preinstalled at the factory. Software not provided with the HP Recovery Manager software. ● The computer must be connected directly to a USB port on the computer, not to a USB port on -screen instructions. 40 Chapter 6 Backup and recovery The next time you open HP Recovery Manager, you will need for the presence of recovery discs or a recovery flash drive: 1. Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Media Creation...
Getting Started HP Notebook - Windows 7
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... 15 display 13 front 9 left side 11 rear 14 right side 10 top 4 connector, power 10 D Digital Media Slot, identifying 9 drive light 11 E esc key, identifying 8 external monitor port 11 F f11 41 fingerprint reader light, identifying 6 fingerprint reader, identifying 7 fn key, identifying 8 H hard drive installing 31 removing 29 hard drive bay, identifying 15 HDMI port, identifying 12 headphone (audio-out) jack 11 HP Recovery Manager 41 I input power 50 integrated webcam light, identifying 13 internal microphones, identifying 13 Internet connection setup 18 ISP, using 17 J jacks audio-in...
... 15 display 13 front 9 left side 11 rear 14 right side 10 top 4 connector, power 10 D Digital Media Slot, identifying 9 drive light 11 E esc key, identifying 8 external monitor port 11 F f11 41 fingerprint reader light, identifying 6 fingerprint reader, identifying 7 fn key, identifying 8 H hard drive installing 31 removing 29 hard drive bay, identifying 15 HDMI port, identifying 12 headphone (audio-out) jack 11 HP Recovery Manager 41 I input power 50 integrated webcam light, identifying 13 internal microphones, identifying 13 Internet connection setup 18 ISP, using 17 J jacks audio-in...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM boot―Enable/disable boot from CD-ROM. ● Floppy boot―Enable/disable boot from diskette. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ Hard drive ◦ Internal CD/DVD ROM drive ◦ USB Diskette on Key/USB hard disk ◦ USB CD/DVD ROM drive ◦ USB floppy ◦ Network adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory...
... Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM boot―Enable/disable boot from CD-ROM. ● Floppy boot―Enable/disable boot from diskette. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ Hard drive ◦ Internal CD/DVD ROM drive ◦ USB Diskette on Key/USB hard disk ◦ USB CD/DVD ROM drive ◦ USB floppy ◦ Network adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... same resource and create a device conflict, you can disable your hardware and cause your computer to malfunction or become inoperable. Select Start > Computer. 2. Click System properties near the top of the following: ● Resources by type ● Resources by connection 90 Chapter 6 Specifications System resource specifications You can use Device Manager to get a graphical view of computer hardware and hardware configurations should change the resource settings in Windows 7: 1.
... same resource and create a device conflict, you can disable your hardware and cause your computer to malfunction or become inoperable. Select Start > Computer. 2. Click System properties near the top of the following: ● Resources by type ● Resources by connection 90 Chapter 6 Specifications System resource specifications You can use Device Manager to get a graphical view of computer hardware and hardware configurations should change the resource settings in Windows 7: 1.
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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...) jack, identifying 11 B backing up customized window, toolbar, and menu bar settings 95 personal files 95 base enclosure, spare part number 21 battery removal 38 spare part numbers 21, 28, 38 battery bay 15 battery light 10 battery release latch 15 bezel illustrated 22 spare part number 22, 61 Bluetooth cable, spare part number 19, 27, 68 Bluetooth module removal 68 spare part number 19, 68 spare part numbers 26 boot options 85 boot order 85 buttons left TouchPad 5 power 7 right TouchPad 5 C Cable Kit, spare part number 27 cables, service...
...) jack, identifying 11 B backing up customized window, toolbar, and menu bar settings 95 personal files 95 base enclosure, spare part number 21 battery removal 38 spare part numbers 21, 28, 38 battery bay 15 battery light 10 battery release latch 15 bezel illustrated 22 spare part number 22, 61 Bluetooth cable, spare part number 19, 27, 68 Bluetooth module removal 68 spare part number 19, 68 spare part numbers 26 boot options 85 boot order 85 buttons left TouchPad 5 power 7 right TouchPad 5 C Cable Kit, spare part number 27 cables, service...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... HP Recovery Manager 93 I integrated webcam light, identifying 13 internal microphones, identifying 13 J jacks audio in (microphone) 11 audio-out (headphone) 11 network 12 RJ-45 (network) 12 K keyboard product description 3 removal 49 spare part numbers 18, 27, 49 keys action 8 esc 8 fn 8 Windows applications 8 Windows logo 8 L language support 84 latch, battery release 15 lights battery 10 caps lock 6 drive 11 fingerprint reader 6 mute 6 optical drive 10 power 11 RJ-45 12 webcam 13 wireless 6 M Main menu 84 mass storage devices, spare part numbers 24 memory module...
... HP Recovery Manager 93 I integrated webcam light, identifying 13 internal microphones, identifying 13 J jacks audio in (microphone) 11 audio-out (headphone) 11 network 12 RJ-45 (network) 12 K keyboard product description 3 removal 49 spare part numbers 18, 27, 49 keys action 8 esc 8 fn 8 Windows applications 8 Windows logo 8 L language support 84 latch, battery release 15 lights battery 10 caps lock 6 drive 11 fingerprint reader 6 mute 6 optical drive 10 power 11 RJ-45 12 webcam 13 wireless 6 M Main menu 84 mass storage devices, spare part numbers 24 memory module...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... audio 2 camera 2 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 4 optical drives 2 pointing devices 3 ports 3 power requirements 3 processors 1 product name 1 security 4 serviceability 4 wireless 2 product name 1 R recovering from the dedicated recovery partition 93 recovering from the recovery discs 94 recovery discs 92 recovery, system 93 removal/replacement preliminaries 31 procedures 36 restore points 97 RJ-45 (network) jack, identifying 12 RJ-45 network light, identifying 12 RTC battery removal...
... audio 2 camera 2 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 4 optical drives 2 pointing devices 3 ports 3 power requirements 3 processors 1 product name 1 security 4 serviceability 4 wireless 2 product name 1 R recovering from the dedicated recovery partition 93 recovering from the recovery discs 94 recovery discs 92 recovery, system 93 removal/replacement preliminaries 31 procedures 36 restore points 97 RJ-45 (network) jack, identifying 12 RJ-45 network light, identifying 12 RTC battery removal...